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Public Storage
5600 Oporto Madrid Blvd, Irondale, AL 35210, United States
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Public Storage
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C
Review №1

Miss Lisa was very nice and helpful! She went above the call of duty to insure I was happy with my unit as well as the service! Although I caught her moments before her lunch break she was still very kind and sweet. I would give her more stars but it only gives me the option for 5

Ar
Review №2

I walked in to pay my storage for the month, Jakerria was so helpful and with the smile to match. Very much appreciate the great service.

Lo
Review №3

Stop in looking for a unit spoke with Nyya. She was so kind and knowledgeable. She took the time to listen to me and what my needs were before making a suggestion. She had great customer service. I really enjoyed my visit.

Mi
Review №4

Great experience and Nyya Marshall showed great customer service. She was very quick and answered all of my questions. Definitely recommend this place too anyone! ❤️❤️

Sh
Review №5

Niyah was awesome and she such a sweet heart and a tremendous help wish I could rate her a 10 the world of establishments would be great if they all had a worker like her

Da
Review №6

Mr james gave me good customer service and I would gladly recommend family and friends to the location

Ga
Review №7

Yes my experience with Public Storage was a very good one.I talk to Ms.Nyya she was very knowledgeable and professional.i will gladly do business with that storage facility and I will recommend to others

Ke
Review №8

Great place! I’ve been renting here for over a year.Great staff! Jaydell is friendly and helpful. She goes to extra length to help customers out.

Ty
Review №9

It was a pleasure speaking with Nyya on today. Nyya provide great CS and she helped resolve my issue. I was very pleased she willing to listen and help. Nyya gets 5 star from me.

Ly
Review №10

The building and units are pristine. Customer service by Amy was excellentShe showed us around, throughly went over the contract, the entry procedures, and the insurance. She even managed helping out a couple of clients along the way and without disturbing our time there.

Te
Review №11

I had a fantastic experience at Public Storage today. The property is very clean and very well managed. Jaydell is amazing and was extremely helpful.Please consider this storage facility when you are comparing prices too.They have the best deals.

Mi
Review №12

NyyaiWas so helpful and poliet I kind of asked for a representative

Ni
Review №13

Good, large, clean facility with great staff. Jaydell is a real gem and made my experience wonderful 👍🏻 A+

Pr
Review №14

Ms. Deana is so lovely and was very helpful. 10/10 recommend. Space isnt too small, just enough if you dont have a ton of things, and a decent price too.

Je
Review №15

Great service. Nyya very helpful

An
Review №16

I have rented from many different storage facilities and this one is the best. 1) The folks are extremely helpful and professional, 2) their pricing is very reasonable, 3) the place is very clean and the units (I’ve been in 3 different ones here) are easy to get to and 4) ALL their loading/unloading areas are flat (think runaway carts).Jaydell, the agent there, is great and always gives 5 star service!!!

Bo
Review №17

This place is great, always clean, climate controlled, and affordable. Staff always seems friendly and accomodating; I, personally, never had any problems. I wouldve given 5 stars, but I can never find any rolling carts every time I stop at my locker. Not sure if it is a COVID-19 safety protocol, or if there is a shortage of rolling carts here for some other reason. Other than that, I would highly recommend this location!

Ja
Review №18

Jaydell was awesome! Great customer service and also speedy. Would 10/10 recommend! Also the space was very clean and neat. Love that they had an contact less option!

Ma
Review №19

Jaydell really makes the place just amazing!! She helped me decide which storage unit I needed as well as gave me advice on all of my questions. So helpful!

Ed
Review №20

Nyya was very professional at her she and s very lovely sweet lady in all aspects of her customer service..I would differently use her again for my storage needs...

Sh
Review №21

We rented a space from this location to store our car while away on an extended trip. Jaydell was incredibly helpful in making sure we got the best rate as well as ensuring us that our space was secured ahead of time for our trip. She was very accommodating in guiding us through the process of getting our car back the night we arrived back at the airport after office hours. The rates here were much less than using airport parking. We will definitely use this facility again when flying out of Birmingham, and we will ask for Jaydell.

Ma
Review №22

Jaydell is a perfect hostess to this storage facility... Very knowledgeable n super helpful...

Cy
Review №23

It was clean and host was sweet. Dog was on things!

Ty
Review №24

Jaydell gave give star service and even let us cool off in the office during a quick break!

Sh
Review №25

Always a pleasant experience at this location. Jaydell is always super friendly and helpful. Definitely recommend this place if you have need of a storage space.

Da
Review №26

Jaydell and Zaiden was very helpful and nice. The customer service was superb.I would definitely reccomend storage here in the future.

Ar
Review №27

Jaydell was super-fantastic. Very friendly and professional.

Wi
Review №28

Jaydell sell gave excellent service.

Ma
Review №29

Public storage is an amazing storage facility. It is clean and the storage units are large in size. Look for Jaydell if you go. She is an excellent employee, very helpful, and kind. Jaydell goes above and beyond to help her customers.

Br
Review №30

We had a major issue with moving into my daughters apartment and at the last minute had to rent a storage unit. Jaydell was wonderful in helping us get situated late in the afternoon, even switching units as the first unit we reserved wasnt big enough. We are grateful for Jaydells kind spirit and servant attitude to help us during a difficult time. If we ever ned storage again, we will no doubt use this location and work with Jaydell.

ro
Review №31

Found a great rate, smiling face we both had shots, get a shot. Close to my house, very friendly. Jaydell is pleasant to work with.

Br
Review №32

Mr. James provided good customer service, he helped me find the storage I needed at a great price!

Jo
Review №33

Mr. James was very helpful and I appreciated his assisrance!

Do
Review №34

Teresa was very helpful. I rented with the previous owners and I knew I could trust going back because Teresa always took care of me. I feel confident enough to refer my friends

Mi
Review №35

Super fast and professional. Jaydell made it an easy process and really helped me get the best unit for my business needs!

Ge
Review №36

Jaydell was polite and knowledgeable, great service!

To
Review №37

Jaydell has been great to work with. My only request would be for fixing the lighting on the outside boat, car and RV spaces.

Ka
Review №38

Jaydell gave 5 star service

Sh
Review №39

It is a very pleasant and well ran facility and the person i spoke with with was very helpful and also very pretty thanks for the help Miranda I hope I see you around sometime😉

Da
Review №40

Jaydell was very helpful and respectful! Im looking forward to referring friends and family here . Very satisfied!

Ma
Review №41

Jaydell gave the best customer service! I have been up since 4 this morning packing and when I arrived she made it the best experience! Thanks Jaydell!!

Ga
Review №42

Jaydell was very helpful in renting both indoor and outdoor units. I have too many trailers and my wife has too many couches and Jaydell is helping us with out respective addictions.

La
Review №43

Jayden was awesome! She made sure I understood everything that I was signing. She greeted me with a great smile that lit up the room! Great customer service

Ce
Review №44

Very professional, great personality. Would definitely reccomend to family and friends.

Ta
Review №45

Deana was super helpful when we had to switch to a larger storage space! She was sure to let us know that she was available should we need her assistance with anything while we moved our things.

De
Review №46

Jaydell gave great service

Mi
Review №47

Jaydell was very accommodating and helpful through my short experience there. Nothing but pleasant.

Ad
Review №48

Omg, Tonya was great! I was so stressed out with customer service on the phone, just getting off work and had to move my things asap. She definitely took care of me & for that Im grateful!Thank youTonya

Ve
Review №49

Jayde gave the best customer service Ive had in a while. We were in a bind and Jaydell made it all work out and needed.

Ar
Review №50

Deana was a pleasure to speak with. She answered all of my questions and even gave me a few extra tips on packing supplies to use. She didnt hesitate to show me around the location either!

T
Review №51

Tonya & Ashlee were extremely helpful. They stayed in contact to help with my check in. When I arrived they were super friendly and courteous! The move in special is a great deal.

He
Review №52

From the beginning of my rental process until we actually put our items in storage, we experienced excellent customer service by Jaydell & JD.. They offered us assistance, made suggestions and made this process very easy. The communication of text, email and phone calls keep us well informed of our process. When w met them, although they were wearing mask, we could see that they were smiling. They welcomed us to the site and answered all of our questions. The facility was very clean and well maintained. No doubt, we made the best selection for our storage needs.

Ca
Review №53

Nice clean facilty amd great employees.

Pa
Review №54

JayDell has the bestest personality, made my application process great.

Mi
Review №55

Noah did an excellent job and made the rental easy!

St
Review №56

I had to rent a storage unit last minute and thought this would be such a headache!! Spoke with Latonya who was very helpful. Amy and Jaydell I think were their names were very kind and took care of me quickly!! Amazing staff!!!

Da
Review №57

Jaydell is absolutely the best. She was very thorough in answering my questions and drew me a map. Definitely recommend her and this property.

Ed
Review №58

Jayde was absolutely wonderful, very friendly and helpful.

Ma
Review №59

Kayla was very Helpful, thank you Kayla!!!Everything is so clean.

De
Review №60

Great experience storing RV. The spots are easily accessible and have covered screens to protect from falling debris. Easy access onto the highway. Highly recommend based on location, ease of use, and cost.

le
Review №61

Tonya is the nicest and most helpful. She made sure we had everything we needed to get our stuff moved in.

Ke
Review №62

Jaydell was extremely helpful when I was in a bind and needed a space immediately! Great customer service which is always number one priority! If you dont have communication you dont have anything. Thanks Jaydell!

Kr
Review №63

Jessica and Jaydell went out of their way to assist me in determining the appropriate unit to fit my needs. They answered all of my questions with patience. The facility is also very clean with no foul odors. I highly recommend this facility.

Mi
Review №64

Went in and Jaydell was very kind and helped us out with truck and trailer parking. Definitely come here for Grade A service.

As
Review №65

Mr. James was excellent and very nice. Also made my move in happen. Thank you Mr. James.

Ra
Review №66

They say they open at 9:30 i been here 3days and nobody is never in the office

Ja
Review №67

Jaydell and Quaera were so nice and helpful

DO
Review №68

Great customer service !!!!Jaydell was very helpful and kind!!!!!!! five stars is definitely deserved 👍👍👍

Le
Review №69

Jaydell did a great job. She was very helpful, knowledgeable and went above and beyond to help me with outstanding customer service. I highly recommend this facility.

Ge
Review №70

Tonya was so friendly and made me feel welcomed I definitely recommend visiting her at this public storage location.

Ja
Review №71

Jaydell was very helpful and super friendly great service.

Me
Review №72

Jaydell was efficient and professional and friendly!

Je
Review №73

Paid my friends bill and got good customer service from the young lady in the office

De
Review №74

Jayde and Amy are excellent. Very friendly and willing to go the extra mile to help. Thanks again.

De
Review №75

Mr. James was very helpful with my service. He was able to help me fix my reservation and get in on the right days. Would definitely recommend!

Wi
Review №76

5 star service always!

Br
Review №77

Jaysell gave 5 star service

Wi
Review №78

The atmosphere of the Public Storage On Oporto was really welcoming.. It was a nice Redhead woman named Jonica there that was nice, quick and efficient with her job.. That’s greatly appreciated

Ch
Review №79

Jaydell and Mike gave wonderful service! They were so helpful and went out of their way to make sure I had what I needed. Highly recommend!

Ke
Review №80

This facility is awesome!!! Jaydell and Jackie were amazing and answered all of my questions. So glad I was sent to this Public storage when I booked

Gi
Review №81

Clean upkept modern facility

Jo
Review №82

Jaydell was very helpful with LaTonya when I came in to rent storage space. Wonderful service and great team work 👏

Co
Review №83

Great manager and great customer service. Demetrius is a wonderful person to help rent units. He is very familiar with renting units and knows what you will need to protect your items.

De
Review №84

We checked out several places before we found this one. It is super clean and well taken care of, but to be completely honest, Jaydell is what sealed the deal. She is a pleasure and went out of her way several times to help us out. Five stars to both the location AND Jaydell.

To
Review №85

Jayfell took my payment and everything went smoothly, 5 stars.

Sl
Review №86

Jaydell she was good help with me

Ja
Review №87

Jaydell was super helpful completing my rental online

Jo
Review №88

Excellent customer service. Jaydell was amazing. Very helpful. Will be referring to my friends. Shawn was very helpful as well.

Ma
Review №89

Anna and Jaydell are so awsome the customer service was above and beyond what i expected i will refer anyone to this place

Ma
Review №90

Mr. James was extremely knowledgable and helpful. A delight to do business with someone who cares about his job and the people looking for help. I am now a new customer with them.

T
Review №91

Jaydell was helpful with finding the location of my unit and renting online was a breeze

Hu
Review №92

Jaydell excellent service. Clean facility.

Pa
Review №93

Jaydell & James are awesome, could not have been better. The facility was clean and everything worked! James helped me out with a couple of items and they both answered all my questions. I will say one minor negative thing. The company (not Jaydell and James) did not disclose the cost of the facility lock for your unit until you agree to pay .. kind of sneaky and low down.. Nickle and dime stuff

Ho
Review №94

Mr. James was very imformative and helpful during my visit to Public Storage. I really appreciated the viewing of the storage unit and how clean the facilities were. I would Definitely recommend this facility to anyone who is looking for a storage unit in the area.

Wi
Review №95

Amy is AWESOME! She was so helpful and patient with all of my questions and got me a great deal. Would recommend!

Ma
Review №96

Jaydell is super helpful and so sweet!! Highly recommend this Public Storage!

Xa
Review №97

Tonya showed great customer service.

Ti
Review №98

Jaydell and Shawn were absolutely awesome from showing and picking units to packing supplies. Thank you!

Li
Review №99

Jaydell and Ashley provided me with excellent service. They were friendly and made me feel welcomed. Property is clean and nice.

An
Review №100

Mr james was very helpful and informative. I really can appreciate such good customer service.

Information
49 Photos
100 Comments
5 Rating
  • Address:5600 Oporto Madrid Blvd, Irondale, AL 35210, United States
  • Site:https://publicstorage.com/self-storage-al-irondale/5387?pid=pslocalsearch
  • Phone:+1 205-606-6945
Categories
  • Self-storage facility
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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