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Pavilions
3901 Portola Pkwy, Irvine, CA 92602, United States
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Pavilions
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em
Review №1

Love the freshly prepared dishes. Nice variety of choices.From three kinds of Chicken with several sides to Poke salad and a variety of Sushi Rolls.Clean aisles and attentive staff.

La
Review №2

Very nice store, great selections. Organic produce could use a boost but very nice. Milk area was empty. No stock on organic milk

ja
Review №3

Nice n Clean. Have high-end liquor like Whiskey

D
Review №4

Very nice upscale selection. Clean and always great customer service. Thank you, for helping with a return 🙏❤.Also public service announcement:I want to start a #tag#returnthecart.I do believe that if we stop being lazy and using the conveniences that are offered. Items could be less expensive. In the worst case more available Associates on the floor to help you find things. Think about it, they have to pay somebody go round up the cart though out the day. Increasing their total overall operating cost. OR try to grab one that is in the parking lot already and push it in to store a little loophole I guess.I do this all the time, when people are finishing up loading their groceries, Ill ask, are you finished with your cart? And always respond with, yes thank you. Ill return it for you. Its 👌 nice simple gesture. I would like to see more of. Men if see a women finishing loading her 🚗, ask to return her cart. Be a gentleman.Wouldnt you love to hear your grandmother or mom explaining how nice it was that someone help her in this way..... right.Remember if you want to complain about anything, have a solution!

T
Review №5

This is a nice grocery store. It is well maintained and has excellent fresh product. I went to the one in Irvine expecting it to have rediculous high prices like the other boutique grocers, but they were actually fairly priced. This will be my grocery store of choice as I recently moved to the area.

An
Review №6

So clean in this store that it looks like it is the first day it opened. MUCH better selection of quality produce, sauces, canned goods, etc. than Ralphs. Meat at the meat counter is high quality stuff. Its the perfect blend of premium grocery options with basic stuff like Coke and Oreos. Goodbye Whole Foods.

Sh
Review №7

Really love this store! Very close to home and the staff, including Starbucks staff, are very friendly and helpful! Always clean and never crowded.

Pe
Review №8

Be careful if you buy any of the MANAGERS SPECIAL TAKE ADDITIONAL % OFF items. The cashier who checked me out this morning did not take the % off. I understand that it is only a few dollars difference and everybody makes mistakes. Yes,, the service lady gave the difference back to me when I drove back to the store again, but there was No words of Apology at all that makes me wonder.

Ha
Review №9

Best can beat it all year

Ra
Review №10

Nice selection of quality food, drink & other items, in a clean, pleasant atmosphete.Thank you!

Do
Review №11

Great place and an awesome station where they have mushrooms on a log!

Sa
Review №12

Shout out to my girl Tamir who makes an amazing breakfast burrito at the hot food counter. I was having a bad morning and didn’t get my coffee yet... she was so sweet and courteous and of course made some bomb burritos. Woman deserves a raise for going above and beyond to make a customer feel special.

gu
Review №13

Always a great experience shopping here ! Great quality selections.

皮K
Review №14

Nice super market in Irvine city, fair price and friendly employee with a Starbucks inside the store, I like to shop in Albertsons Vons and pavilions because they all got a good employee training(I believe they r all the same company) and fresher food than others super market and pavilions has a higher price and better item.

De
Review №15

Clean and full stocked

RB
Review №16

Very clean and great variety. No Airhead candy though.

Ge
Review №17

A beautiful new store with very shiny floors

Lo
Review №18

Good selection of food, however, it is a bit pricey.

K
Review №19

Great neighborhood shopping just a minute from home.

He
Review №20

Nice and clean, but little bit tardy workers

He
Review №21

Staff is friendly store is well stocked.

Fu
Review №22

Super nice staff. Knowledgeable about drinks, variety available.

Li
Review №23

Great service.

Mi
Review №24

Love this supermarket, selection of meats is awesome, staff are always helpful and friendly.

Re
Review №25

Super clean and beautiful but the staff is pretty slow

An
Review №26

Overpriced compared to its sister grocery market, Albertsons. Wished pavilions closed instead of the Albertsons near me

De
Review №27

Ive enjoyed the beautiful store for many years. Bright, modern, great employees!

An
Review №28

One of the better selections of beer, wine, and spirits. If you have any requests or special needs, ask for Danny. Knowledgeable, experienced, and very helpful.

An
Review №29

My new favorite grocery and bakery store! Great customer service and clean. The bakery is amazing ... CHEAP and surprisingly good, not too sweet like other American cakes. We have ditched the popular bakeries to buy party cakes from here onward.

Gr
Review №30

Very nice store 👌

L.
Review №31

My favorite store...has a great ramen bar, pretty decent cakes/bakery and a great selection of organic produce and products.

AL
Review №32

Sherry is the most helpful person in the world. She shows great management, customer service and leadership. There was a gingerbread house making event today, I believe theres one next weekend also. Its fun for the kids and sherry helps out a lot. Ive never made a gingerbread house before... and I dont think i will again, but my kids can build one so easily

Re
Review №33

Very clean . Store always has a very nice appearance . Staff is always friendly

An
Review №34

Really good selection of items

C
Review №35

Spacious & friendly staff

Ya
Review №36

Very organized

Ti
Review №37

A very nice well-stocked store. Great prepared foods and bakery sections. The store is always clean and rarely busy. Please keep this store open! Prices, of course, could be lower, which would have prompted me to give it five stars.

Li
Review №38

Great grocery store. Always clean, always hygenic

Mi
Review №39

Clean... friendly..service was on POINT!!

Sa
Review №40

Love the boutique style options here.

am
Review №41

Good customer service.

Le
Review №42

Always clean and staff is very friendly

Ha
Review №43

Very tidy and very nice workers!

Sh
Review №44

Beautiful, well kept store that is smaller and easy to navigate. Expect Pavillions pricing.

DA
Review №45

Good

Th
Review №46

Variety is getting more limited.

Oh
Review №47

Beautiful grocery store! Excellent selection of food and high end items as well! Full Stone Wall Kitchen section!

DO
Review №48

This store is gorgeous. They have a spot where you can custom order a pizza, they have a deli and bakery that serves amazing food, and you can get a full roast smoked for you in under 2 hours. Their wines and spirits section has an amazing selection with lots of high end goods. It really is an amazing store.

ca
Review №49

Super organized, prices on every single item

Sa
Review №50

The bakery department in this grocery store is AMAZING!Sue is great. I always order cakes from this location and they come out georgous. Would highly recommed this store and the bakery as well. Very satisfied.

Gr
Review №51

Go here for a great meat and seafood counter! The wagyu ribeye steaks are mouth watering.

Fr
Review №52

Great store. Has excellent winne selection. Employee s are always refreshing

Ke
Review №53

Upscale supermarket. Some of the item had higher price than its counterparts. It offer better quality of meat and produce, when things were on sale price were good.

Fl
Review №54

Last night was my first time being an Instacart shopper. The staff at this store is very kind. I can’t find on the app all the names but there were 3 specific employees who were incredibly helpful to me. Miguel in seafood was so patient with me. I was having connectivity issues with my phone so I couldn’t communicate with my customer. He let me use his hotspot so I could finish my order and we very helpful in making sure I got the right items in my he meat and seafood department. He even followed with me to make sure I was able to finish my shopping and get to the register without more interruptions.The man that was working in produce with organics. He was also amazing. Miguel told his name but I don’t remember but he was also very patient and helpful.My cashier was Alissa. She was super sweet and helpful. She let me know there was another new Instacart shopper in her line earlier. That was comforting.Pavilions you’ve got good people and you’ve trained them well. Thank you for your gard work and service during this stressful time. God bless you all.Sincerely,Florence Marie

El
Review №55

I have good thinks, the meat deparment is delicious, the quality of the products very good, but expensive

Me
Review №56

Very nice upscale store. No self checkout

Li
Review №57

Favorite supermarket. Always well stocked, clean, friendly and helpful staff. Good food and good prices. Not as expensive as Ralphs and the quality is certainly on par, if not better imo. Also has a excellent bakery.

et
Review №58

Larger store than Albertsons, so bigger selection.

Ed
Review №59

Good food by

Ma
Review №60

Clean & organized

Do
Review №61

You can found almost everything here

Jo
Review №62

You couldnt ask for a better store close to home. This is a one stop

Su
Review №63

Really good supermarket. They have a poke store there that is very solid. I can see this place becoming a frequent eatery for my wife and I.

Pa
Review №64

This review is purely for the food service section. Pavilions makes pizzas and sandwiches, which are both excellent. However, walking in and finding no one around to help you is the norm. Managers will help you if you track them down, but will not come over to help otherwise. I hope they improve this, as the food itself is solid.Update: There has been a slight improvement in the food service, but service in general is bad. I live very close to Pavilions, so I often come to pick something up. I have never had an experience where the staff have been friendly and helpful. At best you are ignored, and at worst the staff will be rude. Their selection and products are good, including some unique items in their bakery, and fun items like kombucha on tap. However, their service drags them down.

pa
Review №65

Great store to shop at super clean and great variety and customer service is good

RO
Review №66

This is a great friendly clean store. The accioates are happy to help you with a smile. if

Wo
Review №67

They dont take any return at all :(

Fa
Review №68

Awesome, open early and close late. So convenient. Good prices.

Lo
Review №69

Usually not crowded.

Je
Review №70

Beautiful, yummy salad bar! Attentive & friendly staff. Doorbusters & markdowns on meats / poultry are reasonably priced; everything else is $$$. Essentially an upscale Albertsons.

El
Review №71

Great. Good service and nice store

Ti
Review №72

Nice clean atmosphere the whole centers Nashville store was very clean and a lot of good looking women

Sa
Review №73

Only went into Starbucks there

St
Review №74

Great wine selection

D
Review №75

This store just reopened on 2017-06-28. So far everyone is very helpful and the quality of the food is really good, while keeping prices more down to earth than when it was Haggen for a short period of time. Its smaller than some of the larger Vons or Pavilions in Anaheim Hills. They have a great wine selection. The bakery, deli, and meat selections are fresh as well.

Ky
Review №76

This is the nicest, best grocery store in all of Irvine.

si
Review №77

Nice and clean.

Ja
Review №78

Stopped to get directions but got Starbucks while I was there. Clean store.

Br
Review №79

Best grocery store in Irvine.

Dr
Review №80

Great looking store with some great beer. They even have my favorite, Citrus Mistress!

Da
Review №81

Great store was super clean and easy to find everything

Ma
Review №82

Great customer service, you get free items all of the time with the just4u app.

th
Review №83

Everyone here is so nice and they are very helpful..

박동
Review №84

The cleanest and best supermarket I have ever been in US !

Mi
Review №85

BUYER BEWARE !If you shop here, you need to check the expiration dates, because they dont.I purchased a container of mixed greens, but I didnt check the dates. When I got home, I saw the greens were rotting. It was THREE DAYS past expiration. When I returned to exchange it, there were SEVERAL other packages also expired.I will not shop there again.

Ma
Review №86

Good customer service

QU
Review №87

Good sale today

Th
Review №88

Really great grocery store!

Er
Review №89

Glad to see the store has reopened, but very unpleasantly surprised to see there are no self checkout lanes. Big long lines here today.

Ya
Review №90

Expensive, Rude workers,not complete stuff,awful grocery experience

Mu
Review №91

Service is great

Ju
Review №92

Nice store.

Sa
Review №93

Clean and a little pricey

Pa
Review №94

Great weekly deals

Ja
Review №95

Best place for cakes

Pa
Review №96

Very beautiful store

Ra
Review №97

Finally open again! none of the old staff, but new staff seem nice.

Je
Review №98

People here seem like they hate their jobs.

Ja
Review №99

Best quality

Et
Review №100

No supermarket better than this.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:3901 Portola Pkwy, Irvine, CA 92602, United States
  • Site:https://local.pavilions.com/ca/irvine/3901-portola-pkwy.html
  • Phone:+1 657-273-5753
Categories
  • Grocery store
  • Grocery delivery service
Working hours
  • Monday:6AM–11PM
  • Tuesday:6AM–11PM
  • Wednesday:6AM–11PM
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–11PM
  • Sunday:6AM–11PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Same-day delivery:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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