I bought a gown from Om in December 2018 and just wore it for my engagement party. I love the dress and got so many compliments! We had great service from looking at the variety of dresses and it took about ~3 weeks to tailor my dress. I would recommend shopping here and will definitely come again.
You can find good clothing there after a proper thorough look through. Customer service is below average even after purchasing clothing, there is no sincerity and customer satisfaction is not a thing here. Zero stars for staff but two stars are for the dress because it was somewhat decent.
Horrible experience, Im still in dispute with them over the non delivery of my outfit for my wedding. They are the worst nightmare for a newly wed keep away from this place and its awful owner and his lies after lies. Terrible people running a terrible disservice to the community.
NIGHTMARE EXPERIENCE! DO NOT SHOP HERE UNDER ANY CIRCUMSTANCES!!!!!!!!!!My fiancée and I came here to order matching Lengha/Sherwanis for our engagement party. We placed our order on August 8th, which left plenty of time before our party on October 7th. They told us that the pieces would be in on September 18th. On September 18th, we go and pick up her lengha, but the sherwani is not there, and they tell us it will be in on the 21st. We call to make sure it’s there, and they tell us to come into the store. When we get there, the sherwani is not there, the lady at the store says that they did not call us (we called them), because they were waiting on the piece to come in. They say the piece will come in the following Tuesday. We call them non-stop on Tuesday all day to make sure, but no answer from them, finally after about 18 calls, they answer and say to come in the evening. When we get there, the owner (I believe), starts telling us a story about how Fedex left a door tag and they have to pick it up. He runs out the door behind the Fedex truck, but the truck leaves. We checked the Door Tag number and it’s for some other shipment that has already been delivered. He tells us very endearingly to come back on Thursday, and that it will be at the store, guaranteed and I have his word, and even showed me a shipping paper from india stating that it shipped on 9/22 (it was supposed to arrive on 09/18) Wednesday morning he sends me a NEW TRACKING NUMBER from Fedex, and while it clearly says that it hasn’t even shipped from Delhi yet, he claims it shipped on 09/22. So I tracked the package, and it finally says that it got delivered, so I head to the store and he tells me that it was a large package and they “thought” my sherwani would be in there, but it wasn’t. Keep in mind the tracking number shows that the package was 3 pounds...yet he showed me a box that was clearly 30-40 pounds. He to this day claims that the piece will be in tomorrow. I don’t understand why they just don’t tell the truth, butDO NOT COME HERE IF YOU ARE LOOKING FOR AN INDIAN OUTFIT FOR ANY OCCASION,Unless you want to run around aimlessly behind these guys and potentially ruin your event, I don’t recommend this place at all.
Ok clothing store. Not the best so far as selection goes