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Sappington Pro Outdoor
4700 E Jackson Blvd, Jackson, MO 63755, United States
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Sappington Pro Outdoor
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My
Review №1

Thanks a lot to Colin working with us on our purchase of a Polaris Ranger 1000 xp ultimate addition. It was exactly what I anticipated and everything was ready to be delivered as promised when we took delivery. I would highly recommend using Colin at Sappington Pro Outdoor again for the next purchase.

Bo
Review №2

Go see Benji or Clint. I purchased Kawasaki Brute Force 300. Good price and service is great. Look online and call ahead to ensure they have what you are looking for.

Mi
Review №3

My goodness. Where do I even begin??I first purchased my 2021 Kawasaki Ninja Zx6r from this establishment. Right off the bat this place was gorgeous. The showroom is set up wonderfully, everything separated and organized in a way to find everything that you could need, from tires, power sport machines, lawn equipment, and helmets/jackets/accessories. The lighting isn’t blaring and loud, and is just perfectly set up.The guys in the service department are top notch; answering any questions you might have, and providing quick and excellent customer service. Andrew Ellis was especially helpful, and I will continue to do every service with Sappingtons just to know I have such a great guy and crew taking care of my investment and dream bike. It’s good to have that sort of trust and peace of mind when it comes to maintenance on a machine like this.Anyway, back to the purchase. Collin Reimann took care of me every single step of the way. Making sure to get me to the price I was comfortable with, taking care of me with their warranty program they offer; even AFTER Kawasakis short year coverage ends for many years to come. This gets rid of a lot of the anxiety from investing in such a beautiful bikeI had owned this bike for just a couple months; when he called me out of the blue. The bike I was truly wanting, had came in. I had looked for this bike for months before making my purchase. It’s a limited edition motorcycle. Collin did everything he could to get me into this bike. I ended up trading my new bike back in towards it, and honestly wasn’t out as much as I thought. The fact I got the bike I truly wanted just made this experience all the better.I digress though. The long and short of it, I was taken care of at a wonderful buisness and helped into the bike of my dreams. I reccomend this establishment to anyone looking at getting into power sports.

Mi
Review №4

Sappington is the best place Ive ever been to purchase anything! Clint was awesome to deal with and always kept us in the loop as to what was going on with our Polaris Ranger Xp 1000. They made every step of our purchase smooth and easy. I will definitely recommend Sappington to my family and friends and they will always have my business!

Br
Review №5

I ordered a couple Polaris Sportsman ATV’s through Collin. He was very responsive and answered all my questions promptly. The entire process was flawless. No hidden fees or surprises. Would definitely do business with Sappington again!!

An
Review №6

Sappington Pro was professional clean and Colin was the greatest salesman to deal with. We were in and out fast and will definitely be back in the future.

Mi
Review №7

Quick and easy process and a price I couldn’t beat. Colin was who I worked with and he was very polite and respectful. He really helped make the sale.

Je
Review №8

Collin at Sappington Pro Outdoor hooked us up with the Spartan zero turn model we’d been looking for. The overall experience in our purchase was fast and easy. I would highly recommend purchasing from Sappington Pro Outdoor. They have friendly and knowledgeable staff that were able to get us answers quickly and accurately. Their showroom is very impressive. Will buy from again in the future.

To
Review №9

Dealt with Randy he made this purchase easy. Was very knowledgeable about the Polaris.

Ma
Review №10

Justin was a good salesman and made purchasing my first new utv an easy experience. Took a while to get my utv but thats on Polaris. Happy its here and gonna make memories!

Wa
Review №11

Purchased a Ferris ride-on spreader/sprayer from Collin. Awesome deal and quick service for how busy they were. This place has about every model of Polaris off road and Ferris, Spartan, and Hustler in stock on their showroom floor. Very impressive. Everyone that worked there was super nice and helpful. Theyre 4 hours from us but it was worth the trip!

Re
Review №12

Everything was fine until I got home and found out I didn’t get an owner’s manual. They never offered me a test ride or a tutorial and I had difficulty even getting the machine off the trailer.

Ca
Review №13

Great experience. Salesman Collin made things quick and easy!

Am
Review №14

Overall positive sales/purchase experience. Justin was very helpful in all of our questions and pricing was the best we found. So far, we are happy with our purchase and experience there.

Gl
Review №15

We went in there to spend a bunch of money buying a lawn mower and we had to go to the parts department to finally get someone to help us, then the person helping us acted like we were inconveniencing him. The people in the parts department in this place are awesome, not so much with the sales..

La
Review №16

Very friendly and always answered all my questions ..very nice place

Je
Review №17

Very friendly and helpful associates, even when they cant get the parts you need.

St
Review №18

I have actually heard a lot of negative reviews about Sappington Pro Outdoors since moving back to Jackson, but I had to have a tiller and they were the only company in town with one to sell at the time.I must say I was pleasantly surprised with my experience!Colin was the Sales Representative I dealt with and he was Outstanding to work with. I felt I got a fair deal on the tiller and all went very well.I will continue to deal with them going forward.

Ro
Review №19

Great place to buy your side by side an great people to help you what you want and need

Ke
Review №20

Quick and easy purchasing experience! Definitely would purchase from them again!!!Nothing like the ride and feel of a Polaris ATV.

Ju
Review №21

The handful of times being in, the staff is really professional on helping you with products, where to find the Service/Parts desk.The last visit was on August 20th 2021, was disappointing I walked through the entire store without a single person asking if I needed and help or if they could help me.

Je
Review №22

Collin and Sappington Pro are the best. They made this to easy! Great service and experience!

Na
Review №23

You know I was really impressed with their pricing And how friendly Justin was I waited 4 months For a new Polaris General to come in And when it came in it was wrong It was a four seater instead of a two-seater With a $2,000 more price tag I told him that I would go ahead and take it and split the differenceof cost me paying 1000 more than agreed And then go ahead and order the right one And wait another 4 months For the new one to come in And then I would resell the one that I didnt want I did not want to wait 4 months and do without a machine during the hunting season plus there was 2500 in extras that i ordered the owner would not make any attempt to make me happy. Im a well know buisness guy from jefferson county mo nathan white. So i canceled my order i hope the right person sees this you have my number if you want to make this right and i will change my review i had also bought a new toy hauler camper that the 4 seater wouldnt fit in and i have my ranger sold because they told me mine came in. You see this is a bad deal gone wrong on there end. Not mine.

Jo
Review №24

An overall good experience. I was given a fair price for my trade in, and everyone I dealt with was friendly and helpful.

Mi
Review №25

Very easy to work with. Clint made it painless. I will definitely be doing more business with them in the future

Br
Review №26

I had a bad experience with Sappington In the past. However, they had a large selection and the customer service was much better this time. Not quite the greatest, but I would shop there again. Prices are usually below competitiors as well

Ro
Review №27

Expansive inventory, ease of finance, great service department I just enjoy trading with this hometown freindly Mega store

Mi
Review №28

Just a great buying experience. I had to wait a while on the Polaris but it was well worth the wait. Jason was great I strongly recommend Sappington Pro Outdoors for for both sales and service.

Je
Review №29

They were amazing when I wen to buy my 4-wheeler. Very polite and did everything they could to get me what I wanted. I will definitely be doing business with them again. The selection is amazing.

Su
Review №30

Great place for professional outdoor equipment for your lawn and garden needs and recreation area

De
Review №31

Great customer service. Thanks Randall!

Pa
Review №32

Wonderful experience with these guys! I drove 4 hours just because no one else could beat the prices these guys have. They were genuinely interested in making sure everything went smoothly. Definitely will be purchasing another machine from here!

Ro
Review №33

In years past my experience with Sappington was not great, BUT something has changed. I just purchased a new Polaris 1000XP and I have to say I was taken back at the pleasant staff, sales was terrific, and the parts manager, hats off to him. I would at this point recommend a visit to Sappington Pro outdoor. Very pleased!

Se
Review №34

Huge storeroom. Awesome salesman Justin was very helpful. Not very many ATVs in store right now but that is like that in every place in the 3 states that we have been too recently. Most are pre sold. All of them are like that in all the shops we went to. Very clean store. Nice people.

Sc
Review №35

Very pleasant . No sale pressure. Fast service. Large selection of mowers to chose from. And a good warranty.

Dy
Review №36

Sxs came in the exact time frame they said it would. Very friendly staff and easy to get along with

Ga
Review №37

This was a good experience and they got me approved with little effort on my part.

La
Review №38

Purchased an RZ-HD Spartan from Sappington Pro Outdoor. Scott Sappington handled my purchase and it was quick and painless. State of the art facility and they loaded my mower up straight off the showroom floor. Highly recommend for anyone looking for a Spartan or other brands they are equipped to sell. The price and service was well worth the 2 hour drive from Paragould, Arkansas.

Mi
Review №39

Service department at Sappington is top notch. They did my warranty repairs very quickly and returned to me with best in class service. Personnel are very friendly and willing to discuss any issues or even upgrades to be performed at a later date.

Qu
Review №40

Best price on a KRX in the entire St. Louis area! I drove 2.5 hours to them because of this. Collin was a great salesman and was very attentive to answering any questions that I had. Looking forward to doing future business with them!

RO
Review №41

Had a very pleasant and informative visit with sales representative.

Ty
Review №42

Clint was a great salesman. He answered all my questions and was very helpful.

ky
Review №43

Dealt with Colton Patterson he is a great guy. Had the most patients I have ever seen for what he was put through. Have done business here multiple times and wont be my last

La
Review №44

Wonderful, friendly service! The process was smooth and quick! Highly recommend!

Ch
Review №45

I highly recommend Sappington Pro. Their name says it all. Pro as in professionals. From the initial conversation with my salesman Colin. To the preparation of the unit, Wes, and the quality control (PDI) inspection, Pete, I couldn’t of asked to work with a better team. I will do business with them in the future. I called them on a Thursday afternoon. They started preparing my unit immediately. I drove down Friday morning arrived at their showroom and was on my way back within two hours.

PJ
Review №46

I was referred by a coworker to give Sappington Pro Outdoor a shot for my new SXS. I couldn’t have been happier with our experience when buying our SXS. Especially dealing with Clint S. Super friendly guy willing to take the time to explain things as well as tell a story or two. Any future purchases of off-road vehicles or lawn equipment will be done through Clint at Sappington Pro Outdoor. Thanks Clint and Sappington!

Ni
Review №47

Easy to work with and quick to respond!

Da
Review №48

Just as I entered the front door the staff treated you like family and the sales people were very knowledgeable about the machines overall I had a no pressure great experience

Ma
Review №49

Me and my husband bought a Polaris ranger 1000.... Omg we love it. Clinton was our saleman. He did a awesome and fantastic job. Kept us updated every step of the way. Thank you so much Clinton and Sappington..

Da
Review №50

Great staff will to help and great to deal with.

Mi
Review №51

Recently purchased a 2021 Hammerhead 150, the staff was very friendly and very helpful in my first experience!! Would recommend to anyone

Al
Review №52

Great first experience. Salesman was polite and knowledgeable on the product I was interested in. Buying process took less than an hour, easy to deal with and great prices

Sc
Review №53

Had a great experience going to Sappington Pro Outdoors. After a two plus hour drive we where greeted by our Salesman and completed our deal and where back in the road. Highly recommend going here to make your next purchase.

Mi
Review №54

Very professional as was exceptionally priced vs their competition. I’d recommended all of Illinois and Missouri to shop here you won’t find a better price and the friendliness of the staff. Very happy customer.

Ca
Review №55

I shopped around for a 2021 Kawasaki Teryx KRX 1000 and found a Trail Edition (the top model) at Sappington Pro Outdoor. With one phone call, Collin had given me a great “out-the-door” cash price that was less than what other dealers were charging for a base models. Collin went above and beyond to make the sale easy and even arranged delivery to St. Joe State Park so we didn’t have to pull our camper an extra few hours. Knowing we would be using the machine all weekend, Collin reached out when we were done to ensure I was satisfied.I highly recommend Sappington Pro Outdoor!

Ab
Review №56

Wonderful shopping experience in purchasing our Kawasaki Mule! Seamless purchase and all complete within 1 hour! Will 100% be recommending for anyone’s SxS purchase.

br
Review №57

Parts guy was very helpful in finding what I needed and fun to deal with

Sc
Review №58

Avoid being baited by Sappington Pro Outdoors falsely advertised prices and shady sales tactics. Their sales team had clearly posted an item for sale online (multiple of the same model), only to turn around and say that what they listed it for didnt include their overhead fees (assembly, freight, etc.) which accounted for a 30% increase in the price. I read in previous reviews where others claimed the same, but disregarded it as a disgruntled customer; someone from Sappington responded to that review arguing their case. However, I can assure you this must be a common practice for them. I attempted to reach the owner numerous times without success, but saved copies of the messages between the salesman and me for proof that they do, indeed, list at one price and refuse to honor it.EDIT: In reply to Scott Sappingtons response; youre clearly not advertising you sale price if youre not selling them for what youre advertising. How is $1,999 your sale price when you attempt to tack on 30% before selling? Sales tax accounts for less than 10% of the total cost.

Te
Review №59

We we recommend sappington to everyone Clinton and Scott go out of their way to make it all work out for you and thank yall very much

Te
Review №60

I have purchased many off road vehicles over the years, and this was by far the easiest and quickest in and out I have ever experienced, great job Sappingtons!!

Lo
Review №61

Wonderful experience. Thanks to Clint for being awesome. I will be back

Ti
Review №62

Great service i will be goin back!

Na
Review №63

Awesome buying experience! Couldn’t find what I wanted anywhere else. Messaged them late one day and the very next morning I was approved and deposit was put down. Thanks to them my daughters Christmas will be fantastic with a new atv!!!

Jo
Review №64

Great experience!! I drove 500 miles to buy my new SXS from Sappington Pro Outdoor. Great prices and great straight forward communication leading up to my trip to sign and pick up my new SXS. My salesman (Clint) was great to work with. I highly recommend this place!!

Aa
Review №65

The dealership itself was impressive. My salesman was knowledgeable, friendly and helpful. I was very at ease with the whole process. I never felt pressured or rushed to get everything completed. It may be a two hour drive to get here, it was well worth drive. With all the brands and model available, the friendly staff, I would make this drive again to purchase a atv, utv tractor, or mower. Thanks Sappingtons Outdoors!

mi
Review №66

Justin is awesome at what he does, very helpful when it comes to helping with sxs or lawnmowers, I have bought 6 units from him and will continue to only go to him and Sappington for the stuff I need!!!!!

Wi
Review №67

Justin keen was my sales guy. It was a pleasure to buy a machine from someone who wasn’t pushy and wanting to sell me the most expensive unit they had. The process was quick and painless! I will definitely be buying from there again!

D
Review №68

Did my deal with Justin I feel he treated me fairly very polite and knowledgeable of the product Did his best to keep me informed of accessories that I had ordered and when to expect them to come in recommend him to anyone thanks for all your the Polaris is doing fine

Le
Review №69

Love my new Xp 1000, Benji and the guys at Sappington hooked me up. Thanks!

Ml
Review №70

Experienced very helpful and great price and knowledgeable people. Very friendly and helpful.

Br
Review №71

I would not recommend you shop at sappington pro outdoor. They post false ads on market place. Horrible customer service. I responded to a ad on market place for a lawn mower that was listed for $4883 . I text the ad and asked for a bid proposal so I can see it on paper before I drive there. . Clint text me a bid for over $13.000 I contacted someone else there. and got a different quote. The same mower thats on market place is now over $5600 . They like to ad hidden fees. Freight .set up. And play games. ...I contacted another dealer that made me a strait forward deal. I paid the exact price the mower was advertised for plus they were so nice and knowledgable of the machine . No games .no hidden fees. No tricks. I will never shop at sappington pro oit door. No time for games or bs. Dont waste your time.

Je
Review №72

Shannon, front desk, was quite helpful and kind. Clint is quite knowledgeable and answered every question.

St
Review №73

Benji Simmons was my sales man great experience! He worked with us and made my 93 year old Dad feel like a 16 year old with a new car. Thanks Benji and Scott!!!

Ro
Review №74

Very please with the 2021 General XP 4 seater i ordered back in October 2020, took a while but it made it, and you guys were awesome and it was great to do business with a company that helps people with lower prices. Thank you

Be
Review №75

My experience at Sappington Outdoors was great salesman was great and professional and time in and time out getting my product was great.

Ro
Review №76

Fast, friendly service! They kept me in the loop through the entire process and checked on me after I made it home.

Ma
Review №77

Had what I wanted in stock told them through text what accessories I wanted on it had everything installed and ready to go when I got there. Very fair on trade in the whole buying process didn’t take more than 15 or 20 minutes. Thanks Sappington Pro Outdoor and Collin the salesman!!

Da
Review №78

Love our new ranger. Justin was super helpful!!! Highly recommend

St
Review №79

Smooth process gave deposit over phone unit was ready when promised.

Da
Review №80

Everybody at sappington pro are exactly that they are pros they know their job and do it well. Our sales agent was great. Very friendly and knowledgeable of the machine. Thank you Benji.

Ma
Review №81

Just purchased a 2021 ranger 570, staff was excellent thank you Justin for your help be back in the spring for a zero turn mower

Re
Review №82

Benji was the best salesman I have ever worked with . I would recommend Sappington Pro Outdoor of Jackson to anyone wanting a mower, atv, or utv

Ka
Review №83

Great place to work and great ppl really set on customer experience and satisfaction really good ppl

Jo
Review №84

Very nice people to deal with very pleasant and courteous

Ch
Review №85

Scott was awesome, went above and beyond, answered questions outside business hours, my wife and I drove through 11 hours one way just to buy from Sappington, highly recommended, only wish he was my local dealer......

Ha
Review №86

Clint Simmons was a very good and nice salesman. I will call him when I get ready to trade again.

jo
Review №87

Brought my 2014 Polaris 400 to Sappington early April for axle replacement, charging issues and general tuneup. Display unit did not work either. All issues were done w/in a few months. I was told the display unit was on back order and would be in by July, that turned into August and then September. The only reason I know this is that I kept calling for an update. Not once did Sappington call me to say there was an issue getting parts. Visited the service center yesterday and the part is still on back order. A person, G:&y failed to contact the contact the manufacturer for an update said the person at the service counter. Screw the display unit I’ll just pick up my Polaris. These people need to learn how to talk to their customers

Te
Review №88

Great experience at Sappington . Collin gave me a awesome out the door price over the phone . They called me when it arrived and I came in and met Collin and Scott and took it home. Great show room, large inventory and friendly people.

St
Review №89

Took a Cub Cadet mower there the last week of June for repair. Fuel from the tank backed up into the engine and the starter solenoid had gone out on it. After they had it for a month they informed me that the engine wouldnt pass a compression test and to replace the engine would cost me over 1700. My repair hill for that visit was a little over 180 dollars. I sold the mower to a friend of mine for 200 and he had the carburetor cleaned on it and drained a gallon of fuel out of the engine. He then ran a compression test on the engine and it was fine. He now has a good running mower and Sappington has my money. Dont waste your time taking anything there to be repaired.

Tr
Review №90

Solid dealership that knew their stuff. Drove ALL the way from Kansas City!Great price and staff! Ask for Collin.

Te
Review №91

After owning a cub Cadet mower for 12 years I knew I could trust getting another one that I could depend on and Sappington had just what I needed. I enjoy the ease of mowing and the dependability. I would recommend that if you need a Mower to check out Sappington for your needs, they are very helpful in understanding your needs for your yard,Big or small..

sh
Review №92

Staff was helpful. I had my order in and all add-ons bought in about 20 minutes.

st
Review №93

Great Pricing. Great service

co
Review №94

Justin was awesome! Great service from him. I would recommend dealing with him if you are purchasing from sappington.

Mr
Review №95

Super friendly staff! Great communication and the best deals in the area by far!!! Love my 2020 Polaris general! Have a lot of friends that go there and I would recommend them to anyone!

Jo
Review №96

Great experience bout my first side by side

De
Review №97

Very pleased with the sales and service department good experience

Je
Review №98

They was so nice. Worked with me on everything. A+ service.

Je
Review №99

Collin was a great salesman. Not pushy at all, very knowledgeable about all the side by sides we looked at. Sappington had a great selection. When we are in the market next time we will definitely come back and talk to collin.

Sh
Review №100

Rich D. Was great to work with on new mower purchase. Not pushy and took time on giving quotes on what I was interested in. Have to say Sappington has really made changes for the better with their business. Show room is outstanding. I was really impressed with what they offered.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:4700 E Jackson Blvd, Jackson, MO 63755, United States
  • Site:http://sappingtonprooutdoor.com/
  • Phone:+1 573-243-1975
Categories
  • ATV dealer
  • Lawn mower store
  • ATV repair shop
  • Lawn mower repair service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–4PM
  • Thursday:Closed
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
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