Excellent experience. Well organized. A plethora of clean books! Great to be able to chat with the owner. 😁

I didnt go in, but I walked by. From outside it looks really good. Clean and organized.

Its a nicely organized book store. Everything was clean and tidy. The lady working there was nice. They have a huge selection. However, I didnt find much in the way of newer books. I also didnt find a good selection of scifi or parnormal fiction, which is what I was looking for.

The staff were very nice! The books are organized and the sections are clearly labeled!

What a Jackson treasure! I am awe inspired every time I enter this amazing bookstore! Great selections, clean, and very knowledgeable help.

Nice and clean. Great selection.

UPDATE: I received a gift certificate in the mail about a month after this review. My credits should be on my account now, but I haven’t tried to use them yet.This place cheats people out of money!I loved going to The Book Exchange and finding awesome books for affordable prices. I also loved that I could get credits for books that I brought in. After today, I will never buy from them again! I had 15 credits on my account, but when I went up to the register, they said I only had 1 credit left. I said that there must be some mistake because I brought in a huge stack of books and haven’t bought any books since. I don’t think the person ever typed in my credits from the paper I filled out. Now I’ve been cheated out of 15 books that I could have sold or donated elsewhere.

Its got a great selection of newer books, and it feels good to support a local business! You can also trade your books for credit.

Kevin i love your store but your help really need to learn how to treat customers. Excuse me but she was nasty and very rude and disrespectful. I wont be back. She had no right treating me like dirt under her feet. And my granddaugther

It was so amazing to walk in and be awed by the amount of books and selections available. What a treasure. So is the woman Lisa behind the counter.

What a great used book store! Clean and organized. Staff is super friendly. Will definitely go back!

This is our favorite place to hunt for books. Always a good selection of each genre and its well organized so you can always find something you like.

I love this place! Staff are very friendly and helpful. I bring bags of books and after finding my treasures my bags await to be filled again. And I approve of masks!

What a great place to explore and get lost in. My toddler really enjoyed it also, in her words verbatim this place is really nice.

So many books . friemdly staff will help yoi find anything you need . awesome deals

Just moved to a nice store front

Its changed a bit. Been over 10 years since there. Used to be packed! Not as many books, and the shelves were less full. Still a cool little place to find stuff.

Thank you for upholding the mask requirement in Michigan! Great shop.

Amazing place. Tons of books for killer prices. Great staff. One of my favorite places to visit.

Great selection of books with flat rate pricing based on if it is a small softcover or large softcover, small hardcover or large hardcover. They have used textbooks, fiction, do it yourself, pretty much anything you can think of. Organized very well for the volume and different types of books they have. You never know what youll find in here.

Huge selection of books of all kinds. Helpful staff. You can bring in books you no longer want and get credit towards the books you purchase. They also keep credit on file if you do not use it all at the time. We have had many trips here. My husband and I are both avid readers.

Great place for a family trip. There are books and magazines for all ages. The prices are very reasonable. If you have an account with book credit you get more of a discount. For my family its better than the library because the selection is amazing and I dont have to worry about returning books on time. Once we finish our books we save them until we have a decent paper bag full then return them for the exchange credit.

Tons of books, organized by author. Super easy to find books, helpful staff. Only drawback is no customer restroom

Good clean place. Good foodWonderful Owners.

The smell of the pages and the chime at the door. The ladies sitting pretty at the counter made me feel welcomed. I had been in there a thousand times and will go back a thousand times. Also check out the hand made jewelery. Gorgeous and inexpensive plus you can tell she puts her all in to creating beautiful pieces. All are unique, every one of them is different and she doesnt duplicate them. In fact I may stop in there tomorrow.

A neat place for bibliophiles. Nice variety and prices are fair.

Clean organized friendly with a good selection of books

You can find pretty much any book you might want in here. Bring in your old books to sell its a great place.

Such a cool private owned book store

The Book Exchange is awesome! It’s perfect to go and browse they have so many different types of books and great prices! I love that you can drop off books for credit too.

Cozy, and well stocked with books. the music section is very limited which only include CDs. there are no used records here as their website stated. It could just be that there was none in circulation at the moment. Other then that this place is a good location for book collectors.

Staff is very helpful when looking for specific books or authors and their selection of books is phenomenal! They have everything you can possibly think of. I always walk into this book store and experience awe.

I love this little bookstore. Well its really not that little. They have a huge selection to pick from and great prices.

Wonderful place to visit if you love to read. Exchange your old book you no longer read for new books, then come back and do it again. Great place to get cheap text books as well if you can find them.

Love this shop. Always plenty to look through and find. And you can turn in used books for $1 off another book.

What a wide selection of books!! So glad I got to find this place!

Helpful customer service so many books plan on being there for a while

Way more organized. Simply wonderful to have a bookstore in town. Great use of gently used books!

Much more organized than the last time I was in there

Bring some Sci-Fi books in to trade, then get lost for hours looking through the rest of the book selection.I will definitely stop here again if ever running through Jackson.

I went in with my little brother and turned in some books, and was told they give me a dollar off for my final purchase for every book I turn in. I said okay and we went and picked out some books. The sign on the wall said 4/3 for hardcovers and 3/2 for paperbacks. I had 4 hardcovers and 3 paperbacks and turned in around 20 books. The price for my books should be just about nothing. Then im told its $41 (including my little brothers $20 worth of books that didnt get the price off) for all the books. I overpayed by a lot and when I went back to get my money back for the books that should have gotten the money off I was told the price was reduced. All of my books were $3 each instead of the price on the wall. 100% would not recommend.

I love this book store so many good books

Big, big store. Lots of variety, but not much curation. Collection reminds me of a library book sale: lots of books; many older, popular titles; lots of outdated stuff that wont move. Not to say there arent treasures - worth checking out.

Tons of different books. Great prices

Excellent customer service! Friendly. Calm atmosphere. Love it!

Its not a place you wanna go if you need to be in and out. I usually clear away 3-4 hours of my schedule before heading in and I love every second of it! The smell and selection are both amazing... The clutter and disorganization on the other hand? Not my favorite, but I can respect the vibe. I wish they had a directory of some sort, but it is still my absolute favorite book store Ive ever been to. Heading there now, as a matter of fact! 😊

Tons of books and tapes. Even seating for kids in children area. Lovely staff

Support your local bookstore!

Always find what Im looking for

I find treasures everytime I visit and the woman working saturday morning was extremely helpful!

Favorite place to visit when Im home! Always enjoy stopping in, everyone is so helpful and its locally owned!! 💕

Usually have what we are looking for....trades should be valued more.

The owner and other employees are very friendly. I live the smell and the prices are great! Time easily slips away on you when youre here.

The store in clean and organized and the prices are very reasonable.

Love this place. Used books at great price.

Love this book store. Love how they are putting books on shelves now.

I love this place! The people are friendly, the prices are great and they have almost any book you could ever want.

Lots of books! Bigger than it looks, friendly staff & good prices on the books.

Huge selection friendly people and great prices.

Wide, rotated selection of fiction AND non-fiction books, so theres plenty for both me and my wife. Get a free account with them and save even more money through trade-ins. Weve never left here with less than a full box of books.

I visit every time I come to jackson. Great store.

Great place, set my son up an account so he can do trade ins

Well organized but book selection is not what it used to be. Many ex-library copies and prices have increased.

Very large selection of books staff is very helpful quiet pleasant place to shop for your reading needs

Fun to browse the shelves. Great selection.

Always fun to browse, could spend all day there.

Love this place, have Great books for good prices, and the staff is very friendly.

Being the only book store downtown, its a pleasant surprise and a treasure!

If u love books u will really like this place.

My favorite type of book they dont have much of and the books are $3 or more used

Great book store, best place in the world if you need something to read.

Tons of used books and affordable

Used books, limited selection, good volume, cheap prices.

Cash only which is a novelty but difficult to indulge while I was just passing by. Sooooo many books though!

Loved good prices very nice staff

Brought children in today and was told no public restrooms.. this shocked and embarrassed me and the kids.. especially since there was a restroom in the hall.. will not return to the dive and suggest everyone to visit book cottage on Horton rd

Great book store friendly staff

Youll always find something youll like

I love to read!

Got Many great books at a low Cost

Great place for swapping books

Hands down my favorite bookstore!

Friendly staff and tidy

A good used book store

A little disorganized but the prices are right. I dont believe the prices have changed since they opened. Friendly staff as well!

Jacksons best and only book store

New owners...not an inviting atmosphere...owner played on phone instead of engaging with customers...used books expensive...

Sooo many books!

Best bargain books in town

Awesome place!!!💚 Very big selection!! Friendly staff!!!

Awesome store!

Most of the time you can get what you want

I smoke weed here

Love this place!!

Tons of cheap books

Love this place

Your hours are terrible....

Bigger variety than barns and Nobel

Huge selection!

Sew