I have known these people for almost twenty years. They are the absolute best at what they do. They are professional, courteous, skilled and honest in their dealings. I can’t say enough good things about them. Your car will look brand new.
I highly recommend. The staff especially Al and Mike are very friendly and informative. They are always very upfront about what it will cost and working with you to make repairs affordable. They did an excellent job and repaired some dents and paint chip on my car. You would never know it was damaged. They even cleaned/detailed my car before returning it. Great business and even better people.
Al and his team were awesome. Had some body work after a minor accident and Al worked with my insurance company to get me in quickly and done in just a few days. The car looks great! I can’t recommend them enough! Thank you.
After hitting a deer I need my windshield, hood, and other parts replaced and City Carstar did a great job fixing everything. Got my car back in just under 2 weeks even with having to order parts.
I highly recommend City Carstar. They were courteous, professional and thorough. They did a wonderful job on the repairs, and I received my car back washed and vacuumed.
Brought my car there for insurance work and they did an incredible (and quick) job.
I was very impressed with the service. They got my car in quickly, repaired it in only 2 days, and it looks brand new. They even washed it and cleaned the interior. I hope I don’t have to, but I would definitely use them again.
Great quality work. Price came in just under quoted. The only choice for body shop repairs.
Ive been here many times, and theyre always professional, courteous, timely and do great work. Thanks, City Carstar!
I got three quotes for collision repair. Not only was CARSTAR the friendliest, but they were the most professional, lowest rate, and got the job done on time. Im not someone who rates companies often, but these guys deserve it. If youre in a pinch, give em a shot.
I have nothing but positive things to say about City CARSTAR. My car needed a new door window and trim replaced, due to vandalism. I called them based on the reviews I read, and I am so very glad I did! Shout out to Nick and Al for the excellent customer service throughout the entire process and to the entire team for the stellar repair work. I wouldn’t think twice about calling them again, should the need arise!
Very communicative and resounded well to questions.
After hitting a deer Car Star had my vehicle looking fantastic in less time than what was estimated. They even vacuumed it for me! I also appreciated the loaner they provided.Communication was excellent and Al kept me informed for every step of the way. I would absolutely use City Car Star if I were to need body work again.
Wonderful very good to work with . Very exceptional high quality expertise work. Very helpful and friendly. They would be my first choice if I ever needed work done again. Thank you for making my car look like new again.
My boyfriend slide on black ice last week & the front end of his vehicle was damaged. City CARSTAR absolutely amazing to work with. They were extremely fast and efficient. Our bill ended up being less than the estimate. I highly recommend them for any car services.
Did a great job on what I needed done and they also vacuum and wiped everything on the inside of my car
They have always delivered the best service and quality work still after all these years...I would recommend them 100%.
They are very professional. Excellent workmanship! They take you step by step threw theyre plan to repair your vehicle. With a written quote of repairs and cost.
The staff was very pleasant. The work was done within the time promised and was done in a professional manner.
Professional work completed on time. No hassles and a free loaner while my vehicle was repaired.
Kept me informed on the status ofThe repair.
Al and his team at CARSTAR were professional from start to finish!! As soon as my claim went through and Al was notified, he called me within minutes wanting me to get my vehicle in asap. Their communication was stellar and his time estimates were on point. They had parts ordered and my vehicle fixed within 2 days! It was a stress-free experience!! Highly recommend them!!!
Had my vehicle detailed there completely satisfied totally professional very courteous I will return
They detained my wife’s car. Just an exceptional job. Thanx City Car Star.
I have nothing but great reviews to give this autobody shop and its staff. From the moment I arrived at your location in Janesville, I was greeted with the most cordial and kind attention, and Al explained to me very clearly the process of fixing my truck. I was amazed at how fast and a great job your team did.Your company will be highly recommended!Excellent work guys 🙂
Car star did an excellent job repairing the damage that was done to my car in a timely manner.
Awesome customer service!
Very good service!
Everyone that works for Carstar is very polite and professional. The bodywork and painting was excellent. My car looks new, cant even tell it was hit. I would recommend them to anyone.
CarStar is beyond amazing, in many aspects. I had damage on my front drivers side: bumper, fender, hood, headlight. I called them after speaking with my insurance and they were quick to have me come down and have them take a look. They had me in a loaner car one week later and kept me updated every step of the way. I took my car to the shop when they opened on 08/31/2020, the estimated due date for my car to be finished with repairs was 09/08/2020. However I got my car back way quicker than expected, 09/03/2020, they had finished it up that morning. Not only did they repair my car but they cleaned it!! They over exceeded my expectations, even customer service was painless, quick, and honestly enjoyable. I just wanted to give a huge shout out to Janesville Wi’s CarStar on 14 N. Locust st. they did an outstanding job! Thank you!!
Great job of keeping us updated on the progress of our repair. The job was well done and I would use them again.
Excellent service and a very friendly staff, reasonable prices. No pressure to do things you dont want done. Will go back to them again for any work I need done.
Good ontime service 👏
Was referred to go to City CARSTAR by my dad and i’m glad i came here! Amazing service, they did such a good job repairing my car!
Wonderful honest people
Car star did a fantastic job repairing body damage on my vehicle. The kept me informed every step of the way and had my vehicle repaired and back to me in a short time... I wasnt expecting the phenomenal detail job that was done on the inside. I cant say enough, Thank you!!
My car looks great!! Al was extremely helpful communicating with me on any updates about my vehicle, well run business!
Al was very professional and personable from the accident repair estimate to the finished repair. We chose City Carstar primarily because of Al . He made me feel at ease from the first moment to the last. He worked with us to match other estimates I had gotten.The repair was done quickly in the time they promised and detailing was an extra bonus!They went above and beyond. I would highly recommend City Carstar to anyone needing accident repairs.
They did a great job! They even vacuumed my vehicle!
Very professional, they take the time to make sure everything is working properly, and this business is very communicative. Thank you Al. Dallas, and everybody at City Carstar! Youve fixed my oopsie yet again!! Thank you!
City CARSTAR always does a superb job with all our dents and bruises!! They don’t send it out the door unless it is absolutely perfect!!
Amazing work, truck looks brand new, they kept me in the loop the whole way on what was happening. Would go back to them any time
Very professional!! very good customer service!! They took care of my needs and was fast and efficient!! Definitely recommend car star for anyone that needs work!!
Always a great job with no issues Would highly Reccomend! Thanks for all your help Al
City CARSTAR has always been my preferred auto body repair shop. Mike, Al, Nick and the techs have a great rapport with customers from the first visit. And the attention to detail will ensure your car is back to its original condition in a timely manner.
Excellent service & professional communication.
City Carstar made the process very simple from getting the initial estimate all the way to picking up my car after completion. I had a slight struggle with the insurance and City Carstar stepped in and smoothed it out. They have a great system to provide daily updates of your repair. Al is fantastic, knowledgeable, efficient and accommodating.Your not excited when you have to get service from a body shop but Im thankful they are here when you need them.
The body of the car was beautiful inside and out. Not only did they fix my car they washed it polished it in the outside and cleaned it on the inside. Smell like a new car look like a new car it’s very very happy thank you for all you did. On top of that they loaned me a car just like the one I brought in which helped to make it smooth transition. Thank you again
I was in accident and was referred to CARSTAR by a friend. I am so unbelievably happy that I did! Communication was amazing and my car looked better than new! I will be referring anyone who needs repairs to CARSTAR! Thanks for making a stressful accident much easier!
Estimated amount was exactly the total, did the car at a good pace and it seems like they even cleaned up the floor mats for me.
Great experience and very customer service focused. Work turned out great.
Al and his team were amazing to work with. They were professional, knowledgeable and friendly.
Prompt service, friendly staff, quality work, and affordable pricing! What’s not to love? I’ve been here twice and both times they did a good job.
I have been taking my car to Mike ever since his shop was known as City Cab 30+ years ago. Excellent service and workmanship. The last visit was to repair a door handle that required the door to be taken apart. And they cleaned my truck when they were done! Who does that anymore? Mike does. Thank you Mike:)
City CARSTAR did a beautiful job in my crashed car. It almost looks better than when I brought it home. Nice work!
Great job detailing vehicle
My car got hit by a deer on the front right and right side. I brought my car in on a Monday and got it back Thursday. My car looks like NEW. I couldnt believe it. Communication was good. I got updates every day. I will for sure use them again for any future needs and I highly recommend them!
Nothing but positives for CARSTAR. Hit a deer and honestly wasn’t sure where to go. Picked CARSTAR and couldn’t be happier. I was given a loner car and was updated frequently on the progress of my car. Excellent service and my car looks amazing.
Got into a minor accident bumping corner of my car and was recommended City Carstar. After meeting originally I was told I wouldnt be able to get in til the following Thursday. I was happily surprised when they said they worked things around and got It Im Monday instead. Promised me done by Friday, and it was. Very professional, respectful, and process just went smooth for me.
City CARSTAR did a fantastic job repairing my car, it looks great; they kept me continuously updated on the progress; everyone was very friendly and professional!
Carstar was exactly what WINN Insurance said they would be. My insurance representative Randi Cekosh said to get a quote from them because other clients have had a good experience with them. Well I did and I had a GREAT experience. They were very professional and my truck looks brand new. I am so impressed by how awesome it looks. Thank you so much.
I stopped in without an appointment and someone was able to come out and look at my vehicle right away. They did everything they said they would do. They were able to work with my schedule and provide awesome service. They kept me apprised of the work all along the way.
I recently had my car detailed at City CARSTAR and it was the best detailing Ive ever had done. It was so clean that it looked like a brand new car. Would highly recommend City CARSTAR if you need your car cleaned inside and out. Excellent job!
Found this Carstar through esurance following my accident. My car looks better now then it did when I purchased it from the dealership (it was under 17,000mi, but still used), and Im not even exaggerating!! Friendly service, and they update you continually throughout the process. They went above and beyond for me and for that, Im so grateful. Im beyond happy with the results!! Definitely will be recommending this place to others!! THANK YOU!!
They were amazing to work with and returned my car shiny and clean. It looked like new!! The accommodated my busy schedule to make sure I got my car back as soon as possible.
The place is a very professional business.
Straight forward and easy to work with. They provided a loaner car and sent text updates through the process. I would highly recommend them!
Excellent service !! Al is my favorite !!
Amazing service and quality!!! My kia optima looked better picking it up than when it left not only on outside but inside was spotless!!! Amazing people to work with!!! Very kind,and exceptional work and detail!!! They def went above and beyond with their service!!! Came and got my car and left me a loaner and was fixed in 2 days flat!!! Thanks so much city carstar if I ever need a fix again I will def be back and be sending anyone I know your way!!! Also dont mind the creeper king name here I share an email with my kiddo to monitor all of his activity online🤣🤣🤣 thanks again CITY CARSTAR!!!
Great communication. Car was repaired in a reasonable time and returned clean and perfect. Thank you!
Very pleased overall with everything. Highly recommend
Great job. Kept me informed every way
My car needed some scuffs buffed out. The car looks brand new!!
Everything went fine and Al was very nice.
The car star people were great to deal with, courteous, polite and honest. They did a great job in timely manner.Thank you Mike and Lisa Plzak
The team made it very easy for me to get my fender bender quickly taken care of while updating me on when my vehicle would be ready for pick up
We always use City Carstar for our car repairs. They go above and beyond for their customers in a timely fashion and will go out of their way to meet your needs financially. Oh, did I mention very friendly too?
I thought they were working on a car of there own it is great
Very clean, easy to find.
Great service and easy updates by text let me know how my repair was progressing and also when it was ready to be picked up.
No thanks
Friendly professional staff. Quality work done ontime.
Rapid, courteous and professional service. I will be back when I need your expertise next time.
Great service...reasonable cost...friendly and professional!! Would recommend them!!😊
Excellent work, nice people
Great service and staff.
Amazing Efficient and Awesome work!Thankyou City Carstar!!!♥️
City CARSTAR truly values customer service and getting your vehicle back to you as soon as possible! They make your vehicle look even better than it did before! Danielle and Mike are great people and I wouldnt go anywhere else!
Outstanding work....great customer service....delivered as promised. Looks as good as new! Thanks CARSTAR!!!!
They did a great job fixing my car from hail damage.
Very pleased with both the repair and customer service!
Great local business has been in the for 40 plus the staff is awesome to work with and cars completed o. Time
Great job, very professional 👍
Great service and professionalism
Great service and quality work
Friendly, knowledgeable people.
Great people, great work!!!
Great job
Excellent service!
Not only did they repair the damages to my car, but they cleaned out the inside beautifully. I am not sure when was the last time my car looked so nice!