Very helpful! Helped me pick out boxes that I needed for my situation. And they have inside storage!

Amy is one of the best workers. She was fantastic and helpful, and so kind . The gril was running the place by her self and I think she needs a raise. You go Miss Amy

Very clean professional look storage has wifi prices reasonable 24 HR access available just fantastic place company bravo! Need to move they have it all!!! Highly recommenced!! #coolness...

U-Haul has been really great to me the people who work there are wonderful and kind. Thank you all for being there for me, I really appreciate you all taking such good care of me.

Rented a pull behind trailer and it was a very easy experience picking it up. Dude behind the counter made it easy and fast. He hooked up the hitch and lights and I was on my way. It was much better than dealing with the app. This doesnt reflect this location but when I was trying to drop off my U Haul the app was down and so I was stuck out in the dark in some random location waiting fornit to work.

The u-haul in Jefferson City Missouri is a real rip off and I never plan on ever spent another dime of my money with them again. They stole money from me they double charge me and they give me a piece of paper I guess it was a receipt n the keys and they never said on the paper this is where the gas hand is at n when I return the truck I pull up to the gas pump and fill the truck all the way so I go inside the store n show them my receipt and the lady said you was only supposed to fill the truck up to this point so I said can you refund my money she screamed at me saying No thats not our policy n rent the truck to the next person in line, n I watch them drive off on my gas. I was so hated n 😡😡😡😡😡😡 mad

The guy that helped me was very nice of my situation. I was very satisfied with him and the store. Great place to rent trucks . Ty so much for everything.

The two person team was courteous and kind.

Dont go here unless you want to be yelled at by the lady there from the moment you say Hi, Im interested in renting a U-haul She was the rudest person Ive encountered in a professional place. I went elsewhere!!! And I never fill these things out--so she was really that hateful of a person. 🙁

Amy did an exceptional job at getting us checked out, taken care of, and on the road!

Great service friendly staff

Friendly and patient staff.

The best location to rent equipment, also they had really great deals on storage units!

Good storage facility, but restroom was closed because of vandalism.

Staff person was very helpful. He made the rental easy and the price was reasonable.

Took 45 minutes to get a truck rentalWith Manager not aware of job duties.Sat and talk to a friend while Trying to learn how to do his job.I do not recommend this facility.l

I always have a good experience when renting here. The vehicles are old, and look like they could use work. But Ive used them a few different times even once to drive several hundred miles and I havent been failed so far. The other reviews discussing wait times is definitely not false, I have waited upwards of 30 minutes here but I understand overstaffing would probably be a waste of money.

One truck at a time. In and out quick

Staff was great. Smooth ride truck wasnt very smooth but it did the job. The self check in online didnt work completely for me.

Frustrating experience trying to turn a trailer in and check into my reserved storage unit. Internet was down so not their fault but was under a deadline. Wasnt offered any help or temporary solution to help and forced to look at other places nearby. Found a much nicer experience at Pro Storage down the road so Id suggest looking there first.

I love this place. They have a lot to offer. Easily seen off the road. Parking is lousy. It is right across from Sonic on Ellis Boulevard in Jefferson City Missouri

Outstanding!!! Car hauler tire had a baseball size knot that wasnt picked up on prior return inspection. I noticed it. D-Mac got it changed and rolling by doing it himself instead of waiting for help. Really helped with my schedule.

We went in and rented a van for a local move, to pick up some items we found on the Facebook Marketplace. We received a really nice new Ford Transit Van which got the job done with surprisingly good fuel mileage. It was clean and comfortable to drive, and management there did a fine job of going over things with us. This is our second rental from this location, and they did it right.

Went in this morning 10/16/2019 to rent a truck and no one was available to help me. Stood for approximately 10 minutes no one appeared. Tried calling the listed phone number and it had been transferred over to someone’s personal number which of course went to voice mail. There are 2 people’s vehicles out in the parking area so I know someone is here. Poor service.

This is a good place. Easy to get to, price is not thru the roof and staff are helpful. Cheaper way to move. Try it, you will be amazed.

We went there today to get prices and a blonde female was moving a van outside. She opened the door, stood in the doorway and said, what do you need?. When I replied prices she rudely said, on what.She is the rudest person that I have ever encountered.We will take our business elsewhere.

I have been dealing with this location since before it became a u haul property and Pamela Gentry has always been amazing! The new general manager, Dominique Maxwell, is one of the most unprofessional and rude people I’ve ever dealt with. He exhibited very unwelcoming and unfriendly body language and made rude comments throughout the process getting everything setup.

Very helpful

Samuel provided quick and courteous service to us. He was very helpful and made the experience a great one.

Pam is so awesome! She made both my move in and out of the unit less stressful by a ton. I can’t thank her enough for all her help! It’s people like her that can turn someone’s bad day around.

Samuel was so helpful! We really appreciated him going the extra mile to make our move seamless!

Very helpful folks. I got in and out quickly by doing as much online as possible. I wish the trailer parking had more space though.

Have use the U -Haul storage for the past 3 years to store my daughters school dorm items. Easy payment plan, easy access, close to the school and really nice hours. Very friendly staff.

Helpful and kind staff with best storeage/moving boxes.

Great service. Quick despite being a busy Saturday morning.

I rented a storage unit from this location. They require that renters buy a specific lock from uhaul, and if a different lock is used it will be cut off. I bought the lock and put all my stuff in the unit and discovered that the sliding bolt mechanism was bent and damaged, like a previous lock had been torn off by force. This prevents the lock from easily coming on and off during warm weather (requires wd-40 or a hammer) and is impossibly stuck in cold weather. The staff will not fix the deadbolt nor will they assist with removing the lock for me. So now with the weather turned cold, I cannot access my belongings without cutting the lock off, which requires me to buy a new lock from uhaul every time I access my unit. Absolutely terrible customer sevice.

Quick and easy!

Nice people, get you in and out

Our moving van was not ready at our scheduled pick up time. They had the address of where we were moving from and to wrong in their system. They had reserved us a storage unit in the wrong city. Employees were nice but a lot of mistakes were made.

Well I booked my reservation on the 10th of January, I spoke with a associate named Ryan Nelson, I booked a 20 foot truck and was concerned it wasnt going to be big enough so I asked Ryan what the difference would be if I were to get a bigger truck so I wouldnt be surprised by anything, he told me that they would not charge me any extra if we needed a larger truck. Well I needed the larger truck went to pick up today and they DOD not honor that guarantee. I filed a complaint with corporate and am waiting on the transcripts which will prove that Ryan said what he said that I would not be charged any extra. They do not offer any veteran discounts and they do not live up to what they say. That being said Im waiting on the transcripts to arrive which takes 72 hours and I dont know if I will be refunded any of the extra money I wasnt supposed to he charged. Do not trust this place they will screw you over!

While driving the truck the sun visor (driver side) fell off hit me in the face. When I brought truck back I made personnel aware...Was told I would be contacted by manager via telephone..Never heard from anyone...I even did their survey and still never heard from any one.

The kindest and most helpful folks Ive encountered. They made a stressful move smooth sailing and pain free. Thank you so much!

They help me with information on storage questions.

Not customers family

Only good experiences and cheapest moving products in town.

The team at the JC U-Haul always takes great care of us.

Alway go to this Uhaul moving business when moving. Storage units are clean.

Staff were nice and very helpful with great prices

Service counter could be a bit faster!

Really reasonable for the price of the Daily use

Pickup truck was ready to go - we were out & on our way in less than 15 minutes

Pam was very nice all the staff very helpful

Outstanding service.Very helpful!

Pamela the general manager was extremely rude and unprofessional. This will be the last time I get a uhaul from this location

Great staff but rude manager

Great customer service

Ill be back next week to rent another truck.

Great service!

Wasnt there.

Always need it

Clean