user
AT&T Store
1093 N Macon St, Jesup, GA 31545, United States
Appearance
AT&T Store
Comments
Br
Review №1

Mason was great..patient and kind...very good manager....resolve our issue..after 4 calls to At&t

Ca
Review №2

Went in cause customer service could not help me fully and they told me to go into a store. I was already in Jesup, so I went to Jesup store.#1 the people here are AMAZING (5 stars)#2 the man I talked to on 9/14/2021 at 2:26pm explained EXACTLY what I needed to do (another 5 stars). So now I am on my way to Hinesville corporate store so they can better assist me. The workers that worked there on this day deserve appreciation. Because this was the best customer service I have experienced.

Ma
Review №3

The first teck wAs not able to help us ! Second one was much more able and was in short time!

Jo
Review №4

Rude, workers do not know anything about what they are doing, or are just extremely lazy and does not want too. I actually caught one lying to me about a sale they were having. Nothing like it used to be. The employees used to be well trained, polite, and eager to please. Not any more at the Jesup, Ga store you are lucky if they even say they work there since they no longer wear uniforms. I wouldnt recommend anyone to visit this store for anything at all except to see the attitudes, conditions of the store and employees. Pure sorry excuse for what it was a 10/10 and dropped to a - neg/10. Ask anyone thats visited in the last year. Sorry store...

La
Review №5

I went to the Vape Shop in this building. The guy was a sweetheart!! They have some really cool bongs, pipes and stuff. They also sale Delta 8 5% cannabis. I thought that was pretty cool. THC in Wayne County? Ok. I can dig it.

La
Review №6

Great experience in finding the best service at AT&T Jesup, GA. Great staff!

To
Review №7

Had to buy a new phone went in and there was a Haji so that sucked then I couldnt tell who was helping me they kept handing my phone through 4 different people and not really talking to meThen tried to have them fix my daughters phone and they couldnt

Ca
Review №8

The employees here truly know how to treat people. Great and sweet people all around.

Jo
Review №9

Worst customer service ever, the employees do not want to help anyone with anything at all. They stand around with a line extremely long and does not even bother to ask if anyone needs help while they are not with any other customers. Worst AT&T ever.

Li
Review №10

Why bother going in? They cant help you with anything. Waste of time

TD
Review №11

Staff was very polite, but were unable to solve problem, besides saying, Time for a new phone. Was very upset. There were others who were waiting in line today for the same reason. A lot of apps stopped working and would be cought in a loop of crashing until you clear all open apps. This started after an AT&T update on 3/20 or 3/21.

Jo
Review №12

Helpful but it took awhile

Wi
Review №13

In and out. Quick and helpful serviceUpdate. Store sold to private individuals and not it’s not worth stopping at for any reason

To
Review №14

The employee was nice and extremely knowledgeable about products asked about

Ca
Review №15

The store in Jesup has the BEST customer service I have ever experienced with cellular service!!!!

Te
Review №16

I must say that Mr. Harold is the most helpful person in this town!

Sc
Review №17

Great customer service!

Ra
Review №18

They was friendly and niceeeeee 😍

KA
Review №19

The manager was so helpful! I just purchased a new phone and could not sync my Apple Watch. I went back up to the store, and Mr. Timothy helped me solve my problem. If you ever have a problem ask for him!

Ca
Review №20

Very helpful Associates! No wait time.

Do
Review №21

Great store had to get a new phone so went back to AT&T had a TracFone and will never go back to them they do not work. I love my AT&T phone and also got at&t tv and cable thanks at&t.

Mi
Review №22

Big shoutout to Tim for being a real one!! Thanks again and good looking, 100!

Tr
Review №23

Jeremy was fantastic and very helpful. Great staff members!

St
Review №24

Very nice employees. Harold was very knowledgeable of the products and answered every question we had!

Wa
Review №25

The store manager, Timothy was outstanding with providing me with great services

Wi
Review №26

Ok

Tr
Review №27

You usually have a long line to wait and they cant do anything but pay your bill and sell you new phones. Dont bother going if your phone is broken as they will just tell you to call for the warranty or insurance. They wont give you a replacement phone like Alltel would do.

Da
Review №28

Great job by AT&T personnel. Great experience

Ma
Review №29

Nice customer service, just be patience is a lot of time waiting, very busy store

Ki
Review №30

Walked in to no greetings from anyone but the other customers sitting waiting to be helped. Sat and socialize with the three customers ahead of me for about 30 minutes watching other customers come in and leave also with no response to them. I finally decided to leave because the next person to be helped had already been there for over an hour waiting.

Pa
Review №31

This is helpful store but here is another slow place helpful clean store butslow

Ti
Review №32

Nice and clean and no waiting in line to use bill pay machine!

Je
Review №33

Do NOT try to call this store on the phone. Stayed on hold 10 min the first time and after 5 min into the 1nd time, I was just hung up on. The manager, Jessica, is nice enough, but if she cant manage to pick up a phone, shes of no use to me. Will just call AT&T direct- these sales people work in commission, right? Ill go to Hinesville.

Ro
Review №34

Helpful card staff, until you sign the contract then they are helpful explaining why your bill higher they originally said.

Jo
Review №35

Very helpful and friendly staff prices are a little high but they do have quality products.

Ju
Review №36

Very helpful group of people in this store.

Ni
Review №37

Great Service,Polite and Knowledgeable associates.

Do
Review №38

Was very helpful and very nice I have the same experience every time I go there very professional

jo
Review №39

Best one got new phone setup and out in 10 minutes

Pr
Review №40

The Jesup GA store has some wonderful people working there. Specifically Camile. So very helpful, sweet, funny, attentive. Very personal yet personable too. And she solved a long standing problem that I have been having regarding my TV. She hooked me up with direct with no dep, no installation fee, no nothing up front and I have a package that suits our needs to a Tee. I do not like the phone I bought but that has nothing to do with her. Thai was a referral by a friend. ZTE Maven is just as bad as all the other ZTE phones. Bit Im going back today and get a different phone and that will solve that issue. So in all great store, great service, great people and again ESPECIALLY CAMILE. We adore that girl.

Ji
Review №41

Reception is better than any I have tried in Jesup.

Oa
Review №42

Very helpful and nice employees.

Sw
Review №43

I had to go & get my phone Note 9 less than a year old back on after New Software update, which today is 8/7/19, they got it back on finally, I did not have to wait for anybody, it was dead in there, guess all their customers that they did have went somewhere else, not sure, but really unusual to not have to wait for awhile to get helped

Gr
Review №44

They are limited to what they can help customers and unfriendly customer relations

Br
Review №45

Service was good and they took care of my problem.

Ja
Review №46

Great customer service.

gr
Review №47

Very helpful staff .

ed
Review №48

There service is not professional at all and as much as we pay for cell phones they charging customers 45 dollars restocking fee I think is rip off and slap in face to customer

Cl
Review №49

Kris was amazing.

Wi
Review №50

The woman acted like on two occasions that I would take her electronics when there are camera s

Ca
Review №51

Great group of people!

Te
Review №52

Great customer service!!

jo
Review №53

A stellar group of professionals

Te
Review №54

In stock what you need

Sh
Review №55

Just love this place

sa
Review №56

It happens to be my phone service

Sa
Review №57

Good service!

Le
Review №58

Good deals

Je
Review №59

Great job

Me
Review №60

No service in my area

No
Review №61

Professional n cheap

Ri
Review №62

Great

Me
Review №63

Great

Ki
Review №64

Heck yeah killer people very sweet and fun

Ze
Review №65

Teresa Martinez

Information
12 Photos
65 Comments
4.1 Rating
  • Address:1093 N Macon St, Jesup, GA 31545, United States
  • Site:https://att.com/stores/georgia/jesup/110908
  • Phone:+1 912-427-7337
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
Similar organizations