Every time I have visited the location where I have a unit . Mike, at store #0719, has always been so helpful and friendly. Very professional!Thank you Mike.

Very clean units. Staffs are informative and helpful. Easy to get in and out when needed.

I wanted to thank Sophia for her incredible customer service helping my husband with a 10X30 unit. She researched every available option to find us the best rate. When service matters, this is the place to go. Thank you again for a great experience!

My move in was so easy actually sweet!!! The customer service team was very helpful and came to check in on me while moving in. ESS also had carts available to assist with my move in. I really appreciate the price it’s very affordable.

Had a great experience with Lauren! She was friendly and accommodating. She worked with me and ensure that I got the best rate and gave very quick and simple service. I will be recommending extra space to any of my friends that are looking for a storage facility.

Mike M. at the mall loop drive location was perfectly cheerful, helpful, and overall pleasant! He’s quite a good looking fellow as well ;)

Had to move to a bigger locker today and Mike was a huge help with getting me an available spot near the door, and just a really helpful guy going over the pricing and options. Appreciate all the help and making everything a very easy transition. Thanks for everything!

Sofia was very friendly, helpful, and knowledgeable. She helped my daughter to pick the best unit to satisfy her needs and budget at the same time. She was a pleasure to work with!

Good customer service is always great. The team at this site take it to the highest level. Very knowledgeable on what will work best for my things.ThankTHH

Great experience! The customer service is great, especially with sofija, she is my favorite employee. Their storage lockers are clean and the prices are good. Highly recommend!

Knowledgeable staff and got us in right away!

Sofija and Mike are awesome!!!WWPSD? 🤪

Sof and mike were the best!

Moving personal property around to different locations can be a stressful task for anyone. Mike was very patient, with my many questions,to help me figure out the best option that suited me. THANK YOU!

Mike and sof was awesome!

Great place to for your all your storage needs S,M, L units. Sofija and Mike thanks for your help!!

Very clean property. Easy to access. Sofija was very accomodating.

Thank you for good customer service!

Sofija Was extremely helpful and provided great customer service!

Being able to store my item safely and work with a knowledgeable staff on site. Thanks

Sof was the best!

Carol was very informative and a pleasure to work with. All information was provided, as necessary, and follow-ups were performed to ensure everything was working as expected.

Carol was very helpful and was a pleasure to work with to find the perfect unit.

The entire process was quick and easy. I was able to do a completely contactless rental. I completed the rental via phone, signed the lease electronically and received all of my access information electronically. I pulled up to my unit and was able to move right in. The staff was extremely helpful and provided me the best option for my brief stay.

Good service very good staff

Booked our storage space online which was quick & easy. Had the space available within minutes. We’ve used this location for our new home move back in 2004 and keep going back when we need additional storage. It’s clean, pricing is better than some places and very, very convenient to our home and expressway. Love this place!

We stopped in for directions and the ladies behind the counter were really nice! Thanks guys! 👌👍

Nice and smooth process. Easy in and out. A bit more than I would have liked to spend but I like the security there.

Great friendly staff and clean facility 10/10

Always enjoy coming to this location. Employees are extremely professional and very well kept!

Excellent customer service and clean space!

You guys have great customer service and I will tell everyone to come here.

Thank you sofie and mike

Best value storage in the Joliet area we shopped around).

We have been more than satisfied with Extra Space Storage. The units are true to size and the entire property is nice and clean. Staff is friendly and helpful, too.

Great service ! sofia was very helpful and understanding! I 100% recommend this Space Storage.

Love the store, super clean

Very friendly staff and very clean. Definitely a great choice for your storage needs. Very reasonable prices too.

Quick and easy process of securing a storage unit. I love that the facility is nice and clean! Will definitely recommend for anyone that needs storage.

Very Fast Service, with a Clean, and Friendly Environment . Highly recommend.

I’ve never used a storage facility before, but i’d have to say my first experience was def a good one. Your staff member Myles did a great job helping me with whatever I needed and overall had great customer service skills. Will be recommending to family & friends!

Sofia helped us out highly recommend!

Sofia, thank you for great service.

My experience here was great, the staff are beyond helpful. Myles and Mike continue to help and provide thorough service. As a student always in need for storage, they do a very good job helping out when needed.

I love it here!!! Come here to save some moneyyyyyy!!!!!!!

Lauren was Great extremely helpfulRight next to the mall.We did the online price versus they one month free deal. Excited to try out this location. Also my first time renting storage

Excellent service from this location! Will continue to return.

Sofia, thank you for great service!

Helpful!

Sofija Was very polite and professional

Great service

Carol was amazing helped me through the process and explained everything to me. I did not catch the other ladys name but very friend and helpful as well and location is very clean

So nice

They were so helpful with setting up everything! It was my first time having to store things and they were great. Mark was great and so patient.

Myles has great customer service skills! He made my visit very enjoyable. Very helpful staff!

I received great customer service! They were highly professional while helping me out with my situation. They really work with you which I appreciate. I was helped by Kayla she was awesome and super welcoming! Highly recommend

Wow....how things have changed.I once had the opportunity to train assistant MGR/ to Manager when the companys name STORAGE USA year 2001/ Mr. K. as regional manager was great. Observed my work, answered all my questions.My amazing managers at the time wereKelly & John Butts.Why I didnt remain with the company? I applied to another line of work. All the MGR STAFF were more than willing to recommend me for my new position.After all, they groomed me to become an exceptional manager. They were great,& patient and respectful.Nothing g further to add.Wish everyone a grateful 2017!!!!!!!!!! just be gratefulGil

Sof did an excellent job!

Sophia was amazing. Her store was really clean and felt open and welcoming. Ive been to other storage places before but going here was simply phenomenal.

The manager was so nice and her team was very helpful with determining exactly what I needed. This storage facility is so clean also! Thank you!

Was looking for a storage place to keep things before I moved. Mike K. helped us out, gave us a tour and was very friendly and personable. It ended up that we did not have to utilize a storage space because our home sold in 6 days but I have and will continue to recommend to my friends. Good customer service is what will keep you coming back to that establishment....

Mike did a great job!

Very detailed when explained how things are done. Very nice and friendly

This place is awesome! Very impressed with the friendly staff and cleanliness of the place. Sofija was especially helpful answering all my questions.

Excellent customer service. Myles was very helpful and got me in and out quickly. 10/10

Very nice facility! Sofia and mike were very helpful and answered all of my questions. I highly recommend them for your storage needs!

The folks at Extra Storage were fantastic. They explained everything upfront. Units are clean. Security is on the premises and recorded which I found to be one of the biggest selling points in the area! We checked around just to compare and found they were the best for the best price in town. Would highly recommend!!

Nice friendly staff that provided great customer service. The facility was clean & I felt comfortable storing my items.

Overall, the team was very friendly! The great customer service that I received from Myles made my experience easy and quick. I will be back for all my storage needs!

Great customer service and Sofia was super nice! Great price, discount on the 1st month. Storage unit is exactly what I needed. Cant ask for much more than that... Highly recommend

Really like the staff and facility. Always clean and staff is always very helpful. I would recommend this storage facility to anyone wanting to store their things and not have to worry if its going to be taken care of. And its so easy to get stuff in and out because staff is always on site to let you in. Very happy!

Highly recommend this storage. The manager was very helpful and got me in a fair/competitive price range. Will continue to use them for my storage needs.

I came and was greeted at the door by Omar. He explained to me locker sizes what was needed and gave an extremely fair deal on my locker. The service was friendly and he got me out of there while helping other people in an expedient way.

This location is perfect. The store is always neat and clean. The staff Sofija and Mike are always waiting with a smile to help you out. You will never go wrong renting here.

We recently began renting from Extra Space Storage and have been really pleased throughout the whole experience. Sophia helped show us the various units and was able to answer all of our questions and was very professional and friendly. We would definitely recommend if youre searching for safe storage solutions!

This place exceeded my expectations of service and the gentleman, Mike, assisted me perfectly and promptly. He was very professional and kind! Thank you!

Great Customer service, Myles called me and helped me in a timely matter, didn’t take up my time at all.

STAFF WAS VERY FRIENDLY & COURTESY...

Been back! Clean!

I just got off the phone with an employee named myles and he was very helpful and polite he answered all my questions that i had I just want to say thank you again and i will definitely be doing business with you guys.

Sofie was very nice and provided excellent service. My fiance and I have never used a storage unit before and she answered all of questions. Great pricing as well. Would definitely recommend

Had an amazing experience having the unit for over a year, never had 1 problem. Mark and Sofia were excellent.

Very friendly and an easy process. I reserved online and went to the faculty to view the unit and complete the rental. All done within an hour from reserving to renting. Very clean.

The staff at Extra Space Storage in Joliet were very helpful in helping me find a storage unit that was a right fit for me and my family. They even held the unit for me while I shopped around. I quickly realized that they have far greater customer service then two other storage places in the same area. Thanks again Mike!!!

Amazing customer service

This is my third time renting from this location over the last 10 years. The staff are always extremely helpful and make sure you get the best size unit for what you need. I specifically worked with Mike today. I was in and out in less than 15 minutes. Very efficient and friendly!

My husband and I have used this Extra Storage Space multiple times in between moves and Sofija and staff were so helpful and accommodating each time. The facility is clean, well run and in a great location! We will continue to use Extra Storage Space in the future as needed!

Sofija and Mike are friendly and helpful. The floors look like new! I would recommend this place to anyone who needs storage.

Ive never used a storage unit. After interacting with the staff at Extra Space in Joliet, I am better informed and glad I chose this location to store my items. Thanks for making the initial sign-up quick, friendly, and easy!

Nice and clean space, great customer service and the manager Sofija was extremely nice and sweet.

Outstanding service! Sofija really knows her stuff Star is a sweetheart and Mike is a doll! Property is immaculate as well! So glad I came here! 🙌

Great service! Sofa explained all the details clearly for me and was very friendly and helpful

I had a great experience with Extra Space Storage. The staff there is very friendly and accommodating.

Mike was super helpful and knowledgeable. I feel like my belongings are very secure. I look forward to working with everyone one during my storage process.

Ive been at this facility for roughly 2 years. I really love the place. Its clean and the staff are very friendly and helpful. I dont come here regularly so there were times that I forgot my rental number. The staff were very helpful and assisted me.When I was looking for a place to store my items, Extra Space Storage had the most friendly service when I called. They answered all my questions and helped me pick a unit that best fit my needs.

Great customer support. Easy access. Would highly recommend and will definitely use again if I need storage. A+ business

Rented at the Joliet location several years ago. The property is very clean and well maintained. The staff is always very friendly and professional. The Store Manager Sofija has been there for many years. She is very knowledgeable and helpful. They will help you find the right size Storage unit for your needs and the prices are very reasonable! Highly recommend this facility for your Storage needs!

Very helpful, friendly & patient staff!! This site is very clean. Very easy process to rent a unit. Easy access to unit. Thanks Sofija & Mike!!

Ive rented space from Extra Space Storage on two occasions and both times I was more than pleased with their service. A couple of things that stand out is their hands-on customer service and the overall cleanliness of their facilities is very much appreciated.

Mark was very helpful. Great service. Great location. Very secure. Easy to rent.