This place was great to mattress shop at! Jordan was our sales associate and he was very informative of all the different kinds of mattresses they had to choose from but not pressuring at all! They allow you take your time and really decide what best meets your needs and budget. Can’t wait till we get our new bed in and get a more peaceful nights sleep. If you’re in the market for a new bed, go check this place out and ask for Jordan!
Very friendly and informative staff. They were great with our kids too!
Had gone to two other places searching for a king size mattress. Those places started with their highest price mattress and quickly lost interest in helping me when I told them my budget. Stepped into mattress from and was greet with a smile and a conversation about what I was looking for. Worked with me to get financing and kept me in my budget with a mattress I hope to love for years to come.
The staff was very helpful. They made sure and let us know every detail during the whole process. I would highly recommend going to see them for a new bed that you deserve.
Tony, our salesperson was very nice. He provided a solution to help my mother with her upcoming shoulder surgery. We received a very reasonable price. Delivery and setup was only $100 and they took away the old mattress. Delivery was very prompt and friendly and polite. I highly recommend shopping here for your next mattress.
Jordan was very knowledgeable and polite. We will recommend this place to everyone. They made us a good deal we couldnt refuse .
Salesman was very knowledgeable and was not pushy. Helped us narrow down our choice to 3 different mattresses. Explained the differences which ultimately helped us make our decision. Their 1 year love our mattress guarantee was a big influence as well.
The mattress is wonderful and I am very happy with my purchase. Tisha went above and beyond to help me find what I needed.
Tisha was very helpful in deciding which mattress was my exact fit! She was not pushy and gave me all the information that I needed to know beforehand!
Very fast and friendly service upheld the online price for purchase without hesitation going to get the merchandise to me within a few weeks verses a few months.... Great job!!
I was really impressed with salesperson. you need to come down on price. I know this is quality but you need to give more freebies with purchase over 4000.00. Give free meal to red lobster or something. Like i paid. The employees were great. That price should entale a 10 year warranty not 1. A regular bed will last 1 year. If your beds are so good give a 10 year warranty that would put your beds above all others. Thank you.
We came in needing to find mattresses for our entire family after a house fire. Rodney was so kind and knowledgeable and helpful. He helped us find exactly what we needed and took very good care of us. This is the second time we have used Mattress Firm and we have been very happy with their service both times. Their customer service is excellent.
Excellent service, very helpful staff. They took the time to work with me and find what I was looking for
These guys are awesome. I called about a certain mattress, turned out they didnt have it in stock. The guy asked me if I needed it today and I told him I truly did for my daughter. He found another mattress that was the same type I was looking for just different brand, but it was much more in price. This guy dropped the price for me without hesitation. And then I got all the way to Joplin realizing I forgot my wallet. They emailed me a bill to where I could pay online and leave with the mattress. They were very understanding and worked extremely well with me. I will definitely be going back when I need another mattress! And will definitely be recommending them.
Pleasant, professional staff. Tisha responded to my needs very well. A positive experience.
All 3 of the men are great! Bryan helped us pick the right mattress. Absolutely no pressure to buy! We ended up coming back and another gentleman helped us complete the purchase. We got the purple 3 mattress with an adjustable base with purple soft sheets and a mattress protector. Happy with our experience 100% Thank you guys!
Huge selection of mattresses and staff are extremely courteous. No high pressure sales reps either.
Help me take care of a sick wife. Who needed a new Mattress. And cheap too. Thanks guys. I truly needed the brake. And the delivery guys were perfect
Greeted by Tony the owner and manager of Mattress Firm Joplin. Tony ask questions to determine what we were looking for in a mattress, then directed us to the type of mattresses we were interested in purchasing. A wide variety of mattresses in the store. Store carried top quality mattresses. We chose the purple mattress. Tony knew his products and shared much information, it was an educational experience and we received red carpet treatment from start to finish. I would highly recommend Mattress Firm to anyone looking for a new mattress.
A very pleasant experience shopping here today. Found the perfect mattress and adjustible frame and great monthly payment! The salesman was very personable, helpful and not pushy at all.
Very friendly and answered all of our questions. Best of all wasnt pushy and gave us a small discount. Havent recieved the mattress yet.
Tony helped me to find what I wanted and did a very excellent and professional job.
Such an easy and fun experience. My salesman was very experienced and treated me with both professionalism and friendliness. And he never pressured me to spend more than my budgeted amount. He gave me the right amount of info to help me make my decision and just the right amount of mattresses testing to keep me from being overwhelmed with choices. And the company provides all the services and warranties I was hoping for. In the end I was happy to spend my money with both my salesman and the company.
Great Deals on mattress here and the staff is super helpful. Our King was the price of a queen and we got an adjustable base thrown in. Freakin awesome!!!
Best prices. And friendly staff.
I was very pleased with the service I received. Salesman was knowledgable and courteous. I would recommend this place to friends and neighbors.
We were so please with Brian’s help! We continue to go back to Mattress Firm time & time again! Great service, great prices, & great delivery times!
Bought a mattress. Easy but free delivery is a three week wait.
Very thorough, great products. Very good selection to choose from, didn’t feel rushed to buy anything. The salesman was knowledgeable about each brand as well
Great place to do business with. I did a total phone order and got exactly the response and results I was hoping for
Was told there was free delivery. Not true. I was told it would take 3 to 4 days to get to my home after I purchased mattress. Wouldve ordered online and got a better mattress from them as I had to rent a uhaul and that was $50. They did not even help me load in my truck as my pregnant girlfriend sat in the truck.Making the true cost of a 199.99 mattress $267.45.
Brian the salesman was very polite and answered our question. We are very satisfied with our choice.
Great people and a good manger nice prices as well
After going to several other furniture stores looking for a mattress this was the best price for what I needed. Our sales associate, Brian ONeil, is fantastic. You dont get great customer service these days but you will with Brian so make sure you ask for him.
Very good customer service.
Everyone here was very friendly and it was easy and fast to get to go home with our new mattress!!
Tony B. Was great to work with he treated us like family versus a customer. His recommendations and solutions were of great assistance we truly appreciate him and Mattress Firm!~The Coleman Family
I worked with Rodney and he was very knowledgeable. He was very pleasant to work with during the whole time we were trying to decide on a mattress.
Great customer service, and worked with us on financing so we could get into what we wanted
Very friendly way better than going to the mattress firm web site!!!
Salesman was very helpful and polite! But I wish I hadn’t laid down on one of them purple mattresses. You just have to have one once you do!
Best place to go! Excellent customer care!
Staff is helpful and not pushy. Only issues are that they say you have a certain time to test a mattress, however, if the mattress is not what you like, you will have fees when you go to exchange or return.
Tony was great. He helped us figure out what we meeses and got us a great price!
Me and my boyfriend brought are mattress from here and we love it.
Sales staff was good highly recommend I will go back. :)
This is our second purchase from Mattress Firm in Joplin and we are very pleased with the product and customer service they have provided!
Wonderful service! Paid a great price for a mattress!
Great customer service, Rodney showed us the options & had us lay down, run through all the features. Happy so far & anxious to get bed & mattress.
Really didn’t go into the store to buy, but to look, the salesman was so very knowledgeable and helpful- we found what we liked and got it!
My girlfriend and I recently purchased a king size mattress and an adjustable base from Brian and we were very pleased with his performance. If you have any questions or concerns, definitely ask for him. He will be able to help you with anything you need.
Plan on the phone, friendly in person and professional in helping me. I talked about what they had and ordered me the size I needed so I had it by the next day for pickup.
We had a great experience at Mattressfirm Joplin. Dave O’Neil was great. He was super friendly, very helpful, and I would recommend this place to my friends and family any time. I will be going back when we need new mattresses for the kids and other rooms. Thank you Dave, you made the experience hassle free and informal. We are looking forward to our King.
Great customer service! In & out. We were recommended Mattress Firm by a friend. I’m glad we chose them the first, if not I’d still be driving around with my wife looking for a mattress.
Brad was great! He was full of information but we did enough research to know what we wanted. He made the transaction easy and provided great sales advice and options to get exactly what we wanted at the most affordable price.
Great customer service!Very friendly and knowledgeable.
We had such a great experience selecting what we believe is the best bed ever made. Brian was very helpful and knowledgeable in helping us to make this a great experience.
Tony is the best! Funny, knowledgeable, charismatic, and makes for a wonderful experience when looking for a great bed and a fantastic deal! AAA+ If your looking for a bed, stop by Mattress Firm 1st
We were only shopping for a bed frame (boring) but Tony Bryant was very personable and helpful. This isn’t our first good encounter with Mattress Firm. They are very reputable, no matter the value of the sale. They stand by their word!
Excellent customer service!!! And they went above & beyond to help my dad whose elderly and a veteran!!! Recommend to EVERYONE!!!
Tony was very knowledgeable and helpful. He helped us pick the right mattress for us and took into account our needs!
Great experience at Mattress Firm Joplin! Manager was super friendly and helpful! Had great selection of products! Will definitely return!
They have products ranging from economical to luxurious and Brian O’Neil is extremely knowledgeable of all of them. Brian was great to work with and was invaluable in helping us make a selection that perfectly fit our needs- good company!
The person who helped us was very nice.
Very helpful of choosing the right mattresses and ansewring all of my questions
Mostly good . Waiting for the delivery to our house almost an hour away . They said for free . Wait and see . Mostly a good experience in the store . Fair to say most stores want sales . We are limited on funds .
Nice sales crew, didnt hound us but were available to answer questions.
Brian was great to work with. No pressure and gave us time to think about the purchase. Second bed I have bought from Matress Firm
Tony was super helpful today, and great to work with. I appreciate everyone helping out and making it easy.
My Boyfriend and I work on our feet daily for long hours and needed a drastic improvement in sleep quality. We had researched beds and had an idea of what we were looking for but Brian and Tony really helped us narrow it down. We selected a bed that majorly improved sleep quality.I feel like Tony’s patience, expertise and consideration on budget was exceptional. We had visited a few other paces and he was by far their most pleasant person to work with. We selected the perfect bed and were overjoyed to find a salesman who was honest and helpful. My boyfriend and I didn’t feel rushed, pushed or like we were bring sold on unnecessary items or something we didn’t want.We have had the mattress, mattress base, pillows, sheets and mattress protector for just over a month now and are enjoying it as much if not more than the day these items were delivered.I strongly recommend you go in and see for yourself. Do not second-guess the importance of a good bed, ever.
We have bought a full size bed from yall also. And frame we love it .
Very friendly and knowledgeable to help find a mattress for a camper. Had great deals and a positive attitude.
We had a great experience with Tony today. He was very friendly and knowledgeable!And answered all our questions.We are excited to have our new mattress delivered.
Great customer service! Very polite and helpful.
Very friendly and helpful and not pushy. We were in and out in 45 minutes and feel like we got a very good package for a good price.
My wife and I have been looking for a new mattress for a few months now. I had previously went to this store and the salesman Tony and I went over some of our options. Went back today and Tony helped us pick out a mattress. He was a great help, never pushy. Just explained what went into the construction of each one we looked at and let us make our decision. Everything went very smoothly and we walked out with our new mattress on order and coming soon.
Selection and availability at this location impressed me as did the knowledgeable and professional service I received. Tony Bryant handled our visit with skill and ease. Highly recommend!
Good service and knowledgeable salesperson made our decision easy
We had a great shopping experience with Tony at Mattresses firm in Joplin. We came in (after shopping other places in town and fully expecting Mattresses firm to be out of our price range) and explained we needed a good, but inexpensive mattress for our college student. He asked a couple questions about likes and dislikes in a mattress and took us directly to THE mattress. It was perfect. We bought it immediately. Tony was so great to work with.
Tony provided help and information to help us make our decision on a mattress. Excellent, friendly service
Tony was very helpful and knowledgeable about all the products in the store. He helped us find the perfect mattress and frame for our needs. Will definitely recommend to others.
The salesman was very informative. He answered our questions and gave us our space to talk amongst ourselves. The service was friendly and we were not rushed or pushed!
I gotta great deal on Memorial Day weekend. They didnt have the exact mattress on the show room floor that I saw online before I went to the store. But Tony Bryant was very knowledgeable and helped me find the right mattress for me at the right price. I had a great experience shopping there.
Went very well. Tony was a great 👍 help on getting everything working together.
Tony was just wonderful. He was so knowledgeable about all the products. We throughly enjoyed the one on one experience.
Very friendly, very helpful and best deals in town.
They were very friendly but very professional. If you need a mattress this is the place to go.
Our Experience was amazing. We came in not really knowing what we wanted and Brian helped us with no rush.! Definitely recommend Mattress firm!
Tony was very professional and easy to work with.
The two men (Kyle and Brian) at the desk were phenomenal people! They helped me figure out what bed i wanted fairly quickly and efficiently. They are now my friends, amd if you guys can read this thank you!
Brian was very helpful when we had questions. He acknowledged us when we arrived at store and let us look and talk without hovering and being pushy. He was flexible on price which closed the deal. I would recommend this store.
Tony did a great job helping us pick a great mattress! Best service by far. Edited until you dont get your mattress on time and work nights so now your work week is messed up. Cant wait to just have the mattress and be done for a few years.
Tony was hands down, a great guy to help us find our mattress. He asked a few questions about our sleep and took us to the perfect mattress. The first one we tried out was spot on, and we couldn’t have been happier. This guy knows his business. He was incredibly friendly and helpful without being pushy or overbearing. We got a great deal thanks to the Labor Day sale. We will definitely be back when we need to purchase another bed. Thank you Tony for all your help!
Great costumer service! Tony Bryant was very knowledgeable about all there products. He asked us all the right questions and supplied us with good information to help in our decision making. Highly recommended!!
We went through your Joplin store and Brad helped us with our purchase hes seems to be very knowledgeable and a very kind man he made everything so easy Thank you Brad 😁😁
We stopped in at Mattress Firm to see the specials and Tony was soo helpful. We ordered a nice king size bed with wireless remote. We are looking forward to the delivery on the 16th. Thank you Tony
Walked in and the guy there was so nice,showed us beds in our price range and we appreciated that,and they have some really good sales going on right now
Brian was very helpful in helping me find the mattress that would fit my needs. Tony was also great in assisting me purchase the mattress - was very honest and straightforward with me on price, warranty info, and exchange information. A very personable and friendly store!
Tony is an amazing sales associate. When I walked in he greeted me and and asked my budget and what I was looking for. Then after listening to what I was wanting and my budget, he explained the layout of the store. He gave me the space I needed to decide on the best fit for me. When I was down to two beds I asked Tony to explain the difference in them before I could make my choice. He was so knowledgeable about them and helped me pick the perfect bed. He also got me the perfect delivery date. Great service, no hovering, great product, and great price. I would recommend them to everyone.