What a pleasant shopping experience. No pressure sales, but always available to answer questions. They carry quality furniture at competitive prices. I was disappointed to have missed their sale and they went ahead and honored it for me. Great customer service. Thank you Nicholas.
Bought my man nest(4 corner sectionals) today on a fluke but it worked out great! Nate was extremely vital to this endeavor, His superior knowledge and wisdom was a valued asset to this happy customer... will definitely be returning for my future furniture needs.
Was looking for a recliner for my husband who was having a major neck surgery, and was greeted by a saleswoman by the name of Naomi Ball ..She was Extremely helpful in helping me and my Mom select a new recliner. The store is beautifully decorated and welcoming they have AMAZING prices ..however the BEST PART WAS NAOMI OUR SALES LADY..SHE WAS AMAZING FUNNY AND VERY INFORMATIVE ON WHAT WE WERE LOOKING. FOR AND WHY. SHE ANSWERED ALL OUR QUESTIONS AND GAVE US GREAT SERVICE.. WE WILL DEFINITELY BE BACK TO MAKE ANOTHER PURCHASE FROM SLUMBERLAND FURNITURE IN JOPLIN AND MOST DEFINITELY FROM MISS NAOMI
Shopping at Slumberland was painless and easy. My saleswoman Naomi was friendly and informative. In their no pressure sales atmosphere I was able to browse until I was content and had made a decision. Any additional assistance was completely optional but definitely available. I got a good deal on a new lazy-boy recliner and it will be delivered in two weeks. I couldnt be happier with my experience.
Naomi was very pleasant and cheerful.After we decided which recliner to purchase, she showed us several small chests for a bathroom.Our experience at Joplin Slumberland was very good.
Very pleased with the selection and service. I like this store very much. Would recommend Slumberland in Joplin Missouri without reservation.
When I walked in to buy a mattress and saw old friend Nate I knew I would give him a chance to sell me a mattress. He sold me a quality Sealy mattress for far less price then I can play at other places in town and it was a enjoyable experience! I bought furniture at Slumberland 8 years ago and I wont wait so long for my next visit.
Good selection, decent pricing and we hit a special sale weekend! Naomi is the best salesperson EVER. Would have been 5 stars but the industry woes and the lead times suck. We’ll be going back AND recommending Naomi to our new neighbors.
Steve was very helpful and friendly and helped get our product what we wanted! Would recommend him to anyone
Very professional people that works here. They helped everyway they can. Loaded up my furnitures carefully. I will definitely buy any furniture i need in the future from this place. Sales Rep Paul was very helpful.Joe
Paul was very helpful both times I have been in this store. He is attentive and speaks highly of his company and is thankful for his job. I bought a futon mattress and a coffee table today. But I will be back to this store for future furniture needs.
Went above expectations to make sure we were happy with our purchase
The staff there are great! They have a great showroom and they will help find what fits you and your needs. I bought a recliner there today from Gus, he was very helpful and kind!
First time here Great Experience. Very helpful. Lots of choices. Great Prices. Great customer Service.
Super friendly staff that looks for the best deals for you! Gus was awesome and had all the answers to every question I asked.
Just about to move so I was looking to buy a couch. After looking around online at some different sites and styles I pretty much knew what I wanted. My friend from work recommended this place to me from her wonderful experience. I went online and found exactly what I was looking for (and it was on sale!). When I walked in I wasnt bombarded by someone talking to me (which was perfect). After taking a look at a few pieces, Stephen asked if there was anything he could help me find. I had everything written down and even though they didnt have the complete set that I wanted on display, they did have the color and parts of the collection which was just fine. While I continued to browse the store I wasnt pestered every 5 minutes if I was ready or so on (which I very much appreciated). Once I was ready he helped get everything set up and made sure to explain everything and answer the questions I had. The whole process was easy and didnt take very long at all. It was a great first experience and I cant wait till I get my furniture!
Great service and prices just be prepared to wait approximately 4 months for furniture availability.
Very friendly and helpful with what we were looking for. Very nice and knowledgeable salesman. Fair competitive pricing. Free delivery and pick up.
My wife and I went to Slumberland looking for a recliner, the sales person who met us, promptly showed us to the section of the store we needed to be in, and then fell back to allow us to browse, it was refreshing that the sales person didn’t hound us, but stayed close enough for questions if needed.Slumberland had a HUGE selection of recliners to choose from, and at very reasonable prices.We made our selection, and painlessly worked out the details with our sales person.We were so happy with our experience that we ended up buying TWO recliners.
Super great sales man. Give him a raise.
I called and talked to the store manager about a lazy boy recliner before going to the store in Joplin, Mo. Nicholas went above and beyond to answer all my questions. When going into the store with my son he met us with a smile, and he even remembered the chair we had talked about days before. He made us feel at home, and we knew we had come to the right place. Needless to say we bought the chair, as planned. Excellent customer service.
Naomi did such a great job — informative and hilarious!
Went in just looking for a couch till we met Stephen. He was more than helpful with everything. Hands down the best in-house customer service my husband and I have had at any furniture outlet. He was able to help us on pricing, financing, he even let my husband and I having some privacy when discussing items. Give this man a raise.
Nice salesman, but asked for written or Brochure about what my warranty covered. Did not have.My paper Receipt of paid order prints to “see terms and conditions “ of what is covered on both the chair and the warranty I bought. In good faith, I purchased both without “written” information on coverages.I will be stopping by soon, perhaps today to find out how I can receive what I just ask about.Thank you,A return customer.
Friendly and knowledgeable. We worked with nicholas. He was very patient when it came to all our questions and weighing options. 10/10 would reccomend for all home furnishing needs!...including decor!We had been to several stores where the sales personnel were pushy and even rude. When it comes to quality of service and products, slumberland is the way to go!
Paul is very helpful and knowledgeable of what he has in the store and willing to look prices up or find the answer to whatever question you may have.
We bought our new Tempurpedic bed today and had a great salesman help us. Chris was personable and helpful and made sure we got what we needed. We shopped around a bit and chose to go back to Slumberland because we appreciated his honest, professional approach. We needed new pillows as well and ended up with two great new places to lay our head! Well definitely shop at the Joplin location again.
Stephen was phenomenal! He greeted us at the door, showed us everything we asked to look at, listened to our concerns, questions, wants & needs & was able to lead us to choosing a lovely sectional & recliner! He is full of information about all the different brands and the pros and cons. HIGHLY recommend using him when you go to SLUMBERLANDS!
Very nice salesman. He explained all the different types of mattresses and pros and cons. No pressure sale, He didnt try to talk me into something I didnt want. It was a comfortable buying experience.
Salesman took the time to listen to what I needed. I was looking for a new mattress set and I probably tried half of the ones in the store. No pressure, no impatience, lots of good information.
I was very impressed. Richard went above and beyond to help us find the best and most, while still remaining within our budget. Definitely will be a returning customer.
Very nice area & very helpful staff! They were willing to assist with any and all questions.
Very efficient staff and excellent customer care. Delivery was well within time provided and the delivery staff was friendly and professional. Thank you for a great experience.
Just needed a new box spring for an elderly friend. These guys got me an old floor model at a great price, and allowed me to help a friend on a very fixed income.You guys are AWESOME.
My boyfriend and I went in to find new furniture for our house and Stephen greeted us, didn’t bombard us, and didn’t pressure us to buy! He helped us when we needed a question answered, but really let us look around and buy what WE wanted. Definitely will be going back for more furniture and requesting Stephen!!
Great service from Andrew at home office customer service. Plus Steven at Slumberland. Joplin Mo was very helpful kind and an asset to the store and the customers
The salesmen were both very pleasant and helpful. They are the fifth store that I had called or stopped in today while I was in Joplin. They are the only ones that wanted to to help me, the other stores basically said, recliners are back there if we have any and then they walked away. Thank you for having good salesmen who care about their customers.
For approx 8 years I have faithfully shopped and bought all my furniture at slumberland. I have dealt with Richard and Nick and they are awesome and have always been great with us, giving us the best deals they could. The furniture has always been well made and stood up great for us.
We searched on line and found the sectional we wanted but needed more information. Steven Smith at the Joplin location answered all of our questions and placed our order for us. Stevens customer service is fantastic! We look forward to receiving our sectional and will definitely be ordering all of our future furniture from Slumberland with Stevens help.
They have rather expensive furniture but also the reasonably priced furniture. salesmen were quite nice if overworked. My main complaint is that right now I am standing outside the back of their place waiting for my sofa. It is starting to rain and I cant get anyone to answer to the customer pick up the area doorbell.
Great staff -- not persistent or smothering, but was available for questions and very helpful. Overall great experience.
Gus was amazing. Wish I didn’t have to wait on my order but available is complicated everywhere. Thanks Gus
Nice place. Good deals. Quality merchandise
Great, very helpful and considerate
Had a great experience buying a love seat at the Joplin Slumberland. Stephen was very attentive and knowledgeable. He answered all my questions and made the purchase easy and enjoyable. Will definitely shop here for all my future home furnishing purchases!!
Chris was really helpful, but not over bearing or pushy. He helped us when we needed help and let us have space when we didnt. My only complaint is the yankees sticker on his truck. 😁
If youre searching for a place that offers high quality furniture with professional staff who are very friendly and helpful (but never pushy), we highly recommend the Slumberland in Joplin, MO. We recently purchased several pieces of furniture from them, and they were wonderful to work with from start to finish. The management staff is willing to jump in and help in any way they can, and theyre so knowledgeable and enjoyable to work with. After looking through many other furniture stores in our area, we drove over an hour to shop at the Joplin Slumberland and ended up purchasing bedroom, office and living room furniture there. Were so happy with everything and will definitely return in the future! They have a large showroom of quality furniture to choose from, and you can customize the fabric on many items for the same price. We cant say enough good things about this place and highly recommend. A special thanks to Richard and Nick for helping us create a beautiful home - you guys are awesome! - Steve & Sheri
Wonderful customer service experience at our local Joplin store, especially from Stephen Smith, our sales associate! Very professional and so accommodating.
I was very impressed with the quality and selection of the furniture.Also the sales person (CEBF) was helpful but not pushy. I appreciate that also.I can’t wait to get the dresser I ordered.
1st off, I walked into an empty store. Not a single employee in sight. Cash in hand to make a purchase on a bedroom set that we saw on special. Walked the entire store looking for the set and still never saw an employee.As we were walking out the door, finally an employee. We told him what we were looking for and he showed us the set. Then we asked about buying a mattress and box springs, he also couldnt find a salesman to help us. The delivery guy showed us around the mattresses, and we decided not buy 1 from Slumberland because there was no one to speak to.We left with the bedroom set that the delivery guy sold us and when we Got home, hardware was missing. I tried calling Slumberland about 4 times, each time a machine immediately picked up and apologised for no one coming to the phone, it said to leave a message and someone would call me back, the machine then hung up on me each time, couldnt leave a message and no one would answer.I took to Facebook to get a hold of Slumberland and posted a comment that I was trying to get a hold of them, they marked my comment on as Spam and I could not get anyone to answer on Facebook either.Avoid this place at all cost. Go somewhere else for your furniture needs. We will never step foot in there again.
Nicholas was super helpful in getting my order placed and answering questions about financing.
Nicholas was great and got us in and out quickly with exactly what we wanted :)
The two staff salesmen were both professional, knowledgable, kind, and patient! Slumberland had more chairs from which to choose than did the other three furniture stores in Joplin.
Very helpful, allowed me to wander around without being stalked!Came and helped when I needed it.Not pushy.Im a repeat, satisfied customer.
Honestly at first I was disappointed. I had walked almost the Entire store before I was approached. Then an older gentleman in a motorized wheelchair helped me. Sorry don’t remember his name. He was great! Very helpful and personable! . At one point I think he thought he couldn’t help me. But I made it clear I was willing to pay for quality. He quickly started showing me options. After checking sizes and options he lead me to Nicholas Vaughan who finished the deal.Both men were very professional. Have worked in retail and customer service for 30+ years, I was happy to deal with these two men that have great customer service skills with smiles, eye contact, and great hand shakes with a thank you.I will return for more of my future purchases because of the service. I’m just hoping the quality of my purchase is just as good as my visit.Thank you
The sales person who helped us made our whole shopping experience great. Any time we need furniture in the future, we will definitely go back to Slumberland!
Great service and prices! The thing I love the best? So many furniture companies feel like used car lots. Not here! There was no pressure. Just helpful sales people who took their time to help us pick the perfect furniture.
Bought a new queen set to replace my current one. The process was quick and easy.
Great service and not pushy. The salesperson was available, knowledgeable and professional.
Very good prices and low pressure salesman.
Stephen my salesman was extremely helpful and got me what I needed with a very clear delivery schedule. 100% will use them for my future needs.
Great friendly service. Stephen Smith our salesman was great. No pressure at all. KnowledgeableAbout the products we were interested in. Would highly recommend.
My friend and I went here just to get some furniture ideas because we are both moving soon. One of the guys that works there, Steve, greeted us almost immediately which I felt was normal but the whole time we were there he just watched us. We were there for about an hour and we felt like we were being stalked by him so we left. Super creepy and I dont wanna go back there. Furniture was nice but the employee made us feel really uncomfortable. I felt like he was forcing his company onto us when we were very clearly not welcoming it and we were obviously uncomfortable because of it.
Excellent service, Stephen really knows what hes talking about!
Good selection very helpful
Nicholas was very helpful and knowledgeable about the furniture. I would buy furniture from them again.
We had purchased 2 recliners, but the estimated delivery was going to be June possibly July. We called them back the same day & cancelled our order, because we found 2 recliners at an outlet store where you take the ones in the store and dont have to wait a few months.
Rich at the Joplin store was Awesome! Couldnt ask for better service! I highly recommend this guy.Mike
Extremely professional and very easy to work with.
Gus and Nicholas were extremely helpful and we didnt feel pressured at all. Had a good selection to choose from. Thanks to both of you!
Very good
It only took us a few minutes to find what we wanted after two days of searching elsewhere. We were treated with politeness and a great attitude
Steven Smith waited on me and he was educational about my purchase and very personable. Ill definitely be back and Ill always ask for Steven.The store is full of such beautiful home furnishings, Im remodeling 2 bedrooms so Ill be back for more furniture. Love this place!
Nicholas was awesome to quickly help us and get us the absolute best deal!
We had a very pleasant experience at Slumberland with Gus and the store manager Richard. They were helpful not pushy and worked from get our family a great deal!! I would highly recommend this location!
We went into the slumberland Joplin store knowing we had a set in mind we wanted but we wanted to check a few more stores! After a few minutes of walking around there it was the set we had picked at the other store! We spoke with the assistant manager Nick and he was able to get us a better price then the other store! Nick was friendly, kind and did everything to make the sale happen! Thank you Nick! We will be repeat customers!
Stephen was a great salesman! We were looking for a new mattress/bed. He wasnt overly pushy. Helped us find a great match for our personal needs. At the same time he was relatable and a good sense of humor.
Richard is great to work with.
Excellent service and very helpful and accommodating associates.
Great customer service, excellent selection, awesome prices!
It was a great experience and the person that helped us was very professional and patient with my indecisiveness.
Our salesman, Nicklaus, was wonderful and made our buying experience easy & fun. He went out of his way to accommodate our family and he found us the best deal possible for our budget and needs. He knew exactly when to give us space to talk things over and when to chime in with helpful bits of info. We are thankful for your service!
Paul was great!!
We had a great shopping experience today. We we blessed of Jesus by our purchases!!
Great customer service! Everyone there was very nice and helped me get exactly what I wanted.
Awesome customer service and prices.
Salesman was friendly and helpful. Gave us a good deal. Love the entertainment center.
The service was great, and the associate was very helpful in ordering exactly what I needed.
Very pleased with this third purchase
I came in looking for lift chair/ recliner for my mother. Ended up buying a chair and power bed. The salesman was very knowledgeable and helpful. I received a good discount and they are delivering-setting up. With the 5 year service agreement I feel like I can relax knowing any issues will be handled. Easy pezzy!
Nicholas the manager, and the rest of the boys working inslumberland are amazing! Bought a chair for my husband hedidn’t quite like it and the boys helped us find one that wasmore to his liking.
I called on the phone, told Nicholas what I wanted. He called me back with a very acceptable quote. They are giving me a great product at a great price! I will purchase from them again. Other furniture stores tried to charge much more for the same product.Thank you Slumberland.
We came into Slumberland a month ago. Rodney, our sales person, was very kind and was able to answer all our questions. He was not one to pressure but supply all the information we needed to make a good financial purchase. He allowed us to take our time to decide what we truly wanted. Which is great, I don’t care for pushy sales people! We went back in today and made the purchase. Because we had all of the information we needed, it was a matter of just telling him what we wanted and ringing up the ticket! Thank you Slumberland for excellent customer service!
Stephen did a great job with us! Wasnt pushy at all and answered our questions. We will be back!
Rodney helped us find a power recliner today. He was professional, informative and unobtrusive. Great experience! Good prices, decent selection.
Excellent service, prices, and experience.
Was very helpful and knowledgeable about the products. Was able to help us in our design of sectional and final decision process.
Really had great service with Stephen. He is an excellent salesman very knowledgeable and not pushy but made our experience enjoyable. will recommend him to friends and family members 💖💖
This place is the best furniture store in Joplin, hands down. The people here have always taken very good care of me. They recently acquired some new sales people and some of the ones that had been there for a long time were not present when I was last there. If I ever buy furniture it is always here. The great customer service and quality of their products is not exceeded by anyone in Joplin, MO. You should at least swing by to see what they have if you have never been here before. Very good selection and good prices!
Rodney was superb. He answered all of my questions, was knowledgeable on product and provided a pressure free shopping environment which I appreciate.Quick and efficient checkout as well.