Our salesman Shaun was absolutely amazing! He was wonderful to work with and was great to help us out to get our perfect vehicle!! He even met us in their on his day off!! Chuck was great to work with as well! I would send anyone to Landers to get their vehicles. They care about getting you a great vehicle and a great deal!

Everything was done quickly and professionally. Lou took the time to go over everything that was done and all the results. Great experience!Also, the service area is probably the cleanest and nicest looking I have ever seen.

The Service Department went above and beyond today for my husband Roger and I . We are from out of town traveling to Massachusetts when our Truck begin losing power . We had already stop somewhere else and was told two weeks and good luck finding the part . NOW we get to Joplin and Kasi in the service department takes us right in, has the service guy look at it, he even missed lunch and had us back on the road in under 30 minutes. Kasi even made sure we had lunch That is customer service . We thank God for the right people and the right location.Landers in Joplin Mo deserves to be rewarded.

We have had our equinox in 4 times because of leaks. First was the antenna, then the sunroof. The antenna is still loose, your service guys said the antenna is the way it is supposed to be. After they fixed it the 3rd time and it still leaked they said the tubes in the sunroof continue to be blocked so we would have to bring it in every time it rains so they can clean out the tubes. Nothing more they can do. Said to talk to the SM about the Lemon Law he has been out for the past 3 days cant reach him.

Friendly and efficient service. Very satisfied with the work done and the time spent getting it done on my part was reasonable and not wasted.

Worst customer service and loyalty ever, Car-Mart has better loyalty to customers than Landers! I bought my Camaro from there 6yrs ago, got oil changes for life and engines for life. Got my oil changes every time on time, to get my engines for life I had to pay for an additive every oil change. I did all of this for 6yrs. 2 weeks ago my motor blows, I call Landers they tell me its a long shot that it will be covered, but to have it towed to them for $140 diagnostic fee and to submit it for warranty. Then they call me back wanting another $550 to go deeper diagnostic. I asked if it was going to be covered by engines for life, and she said I looked at your records and you missed an additive 1 time in 2018, so its void! I paid every time, so they either charged me for it and didnt show it or intentionally left it off. Now why would I pay for that additive every time for 6yr straight if I missed it once! Lander is a shady, scandalous, low level used car lot without any customer service skills or customer loyalty! I have been a loyal customer for 9yrs, this was my 2nd car I bought from there. Never will I use them again not even for the free oil changes they still owe me!UPDATED 11/3 Had to contact Landers to get a copy of service records, they immediately sent me to Cass the service advisor that had been handing my car. I tell her I need my service records, she was rude and just kept telling me from now on I have to talk to her service manager. (guessing after my review? ) So I tell her to get manager so I can get my records, he is out for who knows how long he is sick she said. Went up and got my records she was rude still telling me to talk to her absent boss! I told her I no longer needed service from them and so I didnt need to talk to him. Overall she had her chance to change my mind and blew it, by being rude!

My experience with Landers was excellent! Stopped by one day and not sure wanted to pursue purchase. Made appointment for next day with Bobby Mac. When arrived, car (2021 Cadillac XT5) was in front of dealership ready for test drive and information on bells and whistles. Paperwork and financing went very quickly, even though Bobby was very busy. He took the time to make sure we were comfortable during our wait. Very happy with experience and with Bobby Mac! Now all I need to do is figure out how to drive my dream car with all the bells and whistles! Thanks, Bobby, for being so understanding, knowledgeable and having a wonderful sense of humor! Love the car! Landers Chevrolet of Joplin

Bobby Mac sold me this beauty. Thanks Bobby. You did good!!!!

Robert McDaniel was absolutely helpful and made the purchase of my vehicle go flawlessly. I would recommend Landers Cadillac Chevrolet for your next vehicle purchase! You were awesome Bobby Mac!Dont forget to#ASK4THEMAC

Bobby, Russ, and Happy all worked together to make our remote buying experience seamless and expedient. Everyone was courteous, helpful, and also gave us some great lunch recommendations to try in the Joplin area before we started our drive home. We realize that the buying environment looks a little different right now, but we were really happy that they had the Tahoe we were looking for and did a great job making it happen for us.

My husband and I just purchased a new vehicle at Landers! We had the pleasure of working with Ben and he went above and beyond! We also had a great time with Colby in the financial department! They were both very knowledgeable and even stayed late to help us bring our new Trailblazer home! 10/10 would recommend!

Did not buy a car. But the car salesman was really wonderful to talk to

Very courteous people, and I love the look of my lifted new Silverado

Excellent customer service. Eric Cook, and Coby Outlaw, did an amazing job helping us get into a new car! Would definitely recommend coming here to anyone looking for a new car.

We bought a 2018 gmc Acadia and love it. But even better then that is having a top notch sells person, and Bobby Mac is that guy, he has went above and beyond making our experience yet again 100%. If you are looking for a new ride ask for Bobby Mac you will not be disappointed.

Went in for recall work they were very friendly and quick

We were welcomed right away by Alex and he ser right to work to help us find what we needed.Then Mr. Outlaw sealed the deal. It was great. Love my ride!!

Corey was professional and courteous. He took the time to not only answer questions about the vehicle that we had scheduled for service but questions that we had on a GMC that was purchased from another dealership. We appreciate your positive attitude and willingness to go above our expectations every time we have a vehicle serviced.

They were extremely helpful and made the process easy with no hidden fees or upcharges.Pete the salesmen was helpful and nice. He showed us features and how to use them on the vehicle that we werent expecting it to have. Made sure we had all our accessories that we ordered.

Bobby was awesome to work with! Super friendly, down to earth and very knowledgeable. He new the vehicle and all the features! If we ever buy another vehicle I hope to work with him again.

Such an easy car buying experience, wonderful staff! Our car salemens went above and beyond to make sure we got the car we wanted, I will definitely be going back to trade in my other car!

Every time I am able to deal with real concerned experts that make sure my service is done right and on time. Scheduling online has been easy and outstanding. No doubt I will return here for as long as the experience is this far above the competition.

I had a great experience! The service was quick and didn’t have to wait as long as expected! Thank you!

This will be our third vehicle purchased from Landers. We also have all our vehicles serviced at Landers. Always professional and friendly. Keep up the good work and we will remain loyal customers

As always, Lou was great. Kept us informed as they went through several tests.

Easy appointment setup and friendly staff.

The guys at Landers have been such a delight helping me buy my first car! They got me a great car at a great deal and even showed me how making my payments will help my credit in the future! A great experience

They got me in quickly, and had my vehicle back to me the same day. Great job and quality of work is spot on.

I am beyond pleased with my purchase from Landers. Their customer service exceeded my expectations. They have called to check on me at least 3 times and Ive only had my new truck for 2 weeks. Thorough, professional, courteous. I definitely will be a repeat customer at Landers in Joplin. Pete was my salesman, I appreciate his honesty!

Derrick Zimmerman, Jack Clayton and several others did a great job getting my purchase ready and done in time. Was a pleasant experience after driving 200 miles to get my truck.

First time customer and with the professional experience that I had, I highly recommend Landers Chevrolet. Cody was my service representative and he was completely professional and kind. I took my truck in for an ABS light that came on and A/C that stopped working. Within 24 hrs Cody called and said my truck was ready to go. Super job!

I had an emergency repair. They got me in immediately, provided me with transportation to and from my home, got it fixed. Corey Stansill and the service crew are exceptional. Corey always takes care of my vehicle as though it were his own. Hes the reason I continue to buy cars at this agency.

We had a very good experience with Bobby Mac. We loved dealing with landers and Bobby for buying our new Chevrolet. We love our new truck. Thank you very much. I highly recommend landers and Bobby mac.

Made an appointment to see a truck. Drove 90 miles to find that it wasnt in. This had been noted. No one called to save us a trip. They have been waiting on it for 3 weeks, but still listing as inventory???? Then offered 1/3 of going price on our truck? What a joke

*UPDATE*Bobby Mac is an awesome salesman! Happy was excellent during the warranty and financing! We have have found a dealer in Landers Chevrolet Cadillac of Joplin!!*EDIT* Took truck in for service. Service writer informed us that it had something wrong that was under warranty, made the appointment for Saturday morning, took it over Friday evening. Got a call around noon Saturday that it was not under warranty! Wait…what!?! And to top it off the parts were not even there. (We live an hour from Joplin) !?! There is also damage to the truck that I just happened to see as we were walking by it!! So now we are waiting to hear from service manager… Monday! Will edit with an update! WOW LANDERS - GM…REALLY!*UPDATE*Service manager called Monday as promised… They are fixing the truck under warranty, repairing the damage and picking it up! Thank you, Joe!

Good experience! Only negative was they did not finish the same day. Service was excellent

Mr. Quinn was fast to greet me when I pulled and asked me questions about the car and then directed me to the waiting area and told me the oil change and inspection would take about 45 minutes. It seemed like it took less than that to do the oil change and he told me the oil was changed and what was to be inspected all passed and that the only thing the needed was windshield washer fluid so they topped that off. Another very pleasant experience with Landers.

Fast and Friendly. Corey is an easy guy to talk to. He will take care of you.

Lou is always great and his knowledge of services needed for my vehicle makes me feel like I am part of his family. I have used other service techs in the past but Lou is the only one I trust. Thanks Lou

Bobby Mac did an awesome job finding my wife the perfect vehicle. He literally sent pics of cars for MONTHS until she picked one she liked. He was super patient and always very nice.

I was floored with the absolute dedication to provide me with a useful vehicle, I will not be able to use it for its full potential due to my health concerns lately . Looking forward to using it when a situation presents itself and its within my ability to do so God bless Landers Cadillac, Chevrolet on 32nd street across the street from CFI Trucking in Joplin 9 03 2021

I experienced a really caring staff and they helped me get a really nice 2021 New Chevy Traxs.

Landers provided my husband and I top notch service! From start to finish, they helped us and got us taken care of in record time.If you are looking for a great salesman go with Bobby Mac! He is wonderful! He will get you in the car you want all while making you laugh. Thank you again Bobby! We have found our dealership home!

I want to give a shout out to Happy and the staff on our new purchase. We had the best experience with you guys. They worked their magic and got us into the truck we wanted. Thank you so much Happy we are very pleased!!!!!

This landers customer service was amazing. They got me in a brand new 2021 after working super hard to get me the best rate, rebates and discounts. I am very satisfied with making the decision to use them. If you’re looking to get into a great car for a great price with great customer service. I highly recommend hitting them up. Ask for Bobby Mac. He will gladly help you out.

Everyone was great to speak with and friendly. They communicated very well as I was 2.5 hours away and we had to call, text and email quite a bit back and forth. I wish they were closer so I could refer everyone around me to them.

My brother bought a manual Camaro ZL1 from here about 2 years ago and has since traded it in, but the staff are awesome they give you plenty of options and make the experience very easy and simple for you. If you are wondering how I know this, I was with him the whole time while he was buying the car and saw all the info required to make this review. He loved the car as well, it was very very fast. I thank them for making it easy for him.

Very good customer service. Kasi Goff was professional, proficient, friendly and attentive. THANK YOU!

Service took significantly longer than it should have... I do not recommend

“5 STARS “Working with Christina Carrier was an absolute pleasure! Christina is extremely patient, I never felt pressured to make a decision, and most importantly, a professional- who knows the car business inside and out. The buying process of my jeep took a few weeks. The best part- Christina stayed in touch with me the entire time which made the car buying experience even more enjoyable. I highly recommend you talk to Christina if you are thinking of buying a new or previously owned automobile.

Corey Stansill is always professional, respectful, and friendly. He speaks with you honestly and openly about what your vehicle needs and DOESN’T need, which means he doesn’t try to sell you extra services to make money. Some dealerships actually do this. Pretty shady. Corey will get you taken care of, rain or shine! Thanks Corey!

Excellent customer service from start to finish!! Eric, Coby, and Russ were fantastic to deal with. I picked out a new car online and started the approval process before ever leaving the house. When I arrived, Eric met me at the door and everyone treated my wife and I great! I usually dont like dealerships or salesmen, however, these guys were terrific!!

I have my vehicle in for service today and Ive had no problems in the past will let you know out today goes, their service guys Corey and Lou always friendly.

Bought a 2021 Chevy Silverado 1500 RST on Saturday. This is the second truck we’ve bought from them. They are great people to deal with. Bobby Mac was very helpful in showing us everything that was available and all options. Happy was also very very helpful as was chuck. If your looking for a car or truck this is the place to buy!

I went in to get my oil changed on my vehicle. Cory Stansill helped me and was very nice.

Our 21 Tahoe had motor issues with 5000 miles. We were traveling & hobbled into the dealership. They quickly diagnosed the problems, rushed parts for next day repairs and got us back on the road. Extremely accommodating to us.

Chuck and his crew made buying a new truck not only easy but fun! I felt as though he was 100% honest and actually cared. Something you don’t find much of in today’s world. I would highly recommend anyone in my family or friends to take the drive to buy from Chucks crew!!!!

Went and had my 60k tune up. Tom was amazing and helped get me in a courtesy car for the duration. I had my 2 year old and he doesnt sit in one spot for long these days. Anyways, I enjoy Toms service and help!

Super easy process. The selection was great. The service was outstanding! All the staff members were helpful, professional and fun! We would highly recommend. Mark was wonderful! He was so kind and helpful. Even after the sell, he was just as professional. Great guy all around!

Landers helped us with everything we needed. Go see Eric, you wont regret it!

The best customer service Ive ever had at a dealership. Tom always kept me updated on my cars progress and answered all my questions.

We bought a new truck at landers yesterday. It was the easiest transaction I have ever experienced when buying a new vehicle. Our salesman Eric Cook and finance guy mark tackett AKA Happy were very easy to deal with and made the experience great. I definitely would recommend going and talk to Eric if your looking to buy a new vehicle for sure. Thanks again guys landers was great.

Had a great experience buying a new Chevy Colorado from Landers. Everyone we worked with was excellent, helpful, and super professional. Our salesman was great. #Ask4TheMac

Tom, at the dealership was super helpful and nice. Got to know that we had had a puncture in the middle of our road trip and still a long way to go. Tom saved the day by getting it fixed in no time. Pleasant waiting area, great service. Thanks Tom.

“ I was very satisfied working with Lou, so my overall experience was good.

My salesman, Hayden, was very knowledgeable, polite, and friendly. His helpful demeanor made the buying process easy and less stressful. I would recommend him to anyone thinking about buying a new or used vehicle.

Corey S. Was awesome to work with on my truck. I love my new mirrors. Thanks for everything

We just bought a car from Landers tonight Bobby Mac was amazing! He worked hard for us to find the vehicle with the requirements we needed and at a payment that suited our needs. We have definitely found our new car guy! Will for sure being using Bobby and Landers for all of our car needs from now on!

Great experience overall. Pete was very helpful and the whole process was smooth and efficient. The whole staff made the purchasing experience enjoyable.

Tom was so helpful and the team was swift in resolving our problem. We had a puncture half way through our road trip from Chicago to Dallas - with a car fully of people and luggage it’s not the best situation. I called and spoke to Tom who was empathetic to our situation and as soon as we got to the dealership, he had us in service ASAP and out with a flat repair within 40 mins.

Me and my fiancee bought a orange Dodge ram today. Had the best service with Bobby Mack. He was great funny and very knowledgeable. We will be buying all future vehicles from them. Thank you!!!

Ive purchased over 20 new GM trucks in 30 years and never have I been able to get a even close to fair price at a Chevy dealer in Joplin. So decided to try one more last time since it changed hands again. Not even close to any other Chevy dealer on price . I saved $7000 by driving a short distance. Ive even tried their service and never been able to get a call back in the three times I tried.

Excellent customer service! Fixed what was wrong (hub assembly) the same day. Excellent communication from start to finish.

Our salesperson ( Grayson i believe) was very friendly and kept us entertained during the long wait. He answered all my questions and was very knowledgeable.

Bobby Mac stayed over an hour after close to work around my work schedule. He took care of everything throughout the day so that it only took a few minutes to tie up a few lose ends. Very quick and easy. He listened to what I wanted and needed and found a car that works for me.

Kasi got me right in and out!!! The only concern is why we don’t get it changed for 9000 miles. That seems like a lot of miles between oil changes. It was never like that before

We gave them the benefit of the doubt and to see if theyd make it right or at least help but nothing they could do. We declined the extended warranty so 8000 miles is all we get out of a used vehicle we paid 16,000 for 3000 over fair market price. Motor blew and now I have to figure out how to put 7800 dollar motor in my vehicle. Save you money and go to Fletcher Nissan. They also never done safety inspection I had to have it done. Youre correct the vehicle in question is under my husbands name and they did reach out and said sorry nothing we can do.

It was very good and I really appreciate Tom who working in service department .very friendly and particular

Great experience, Kaci made me feel like a regular even though it was my first time at the dealership.

The salesperson really listened to what I wanted and helped me to find the perfect car for me. She was helpful and an excellent communicator. The financing process was easy and very well explained in a way you could understand. I needed some follow-up information and she was again very helpful. I was very please with my overall experience at Landers.

Julie, Eric, Russ, and Happy were great to work with. Everything went smoothly, and we are excited and pleased with our new truck purchase

Great selection and a very helpful staff. Our salesman was very friendly and knowledgeable and did not push us into some other car we did not want.

Went to get my car serviced on my lunch break and I ended up having to take the rest of the day off because it took way longer than expected. Didn’t know I needed an appointment for an oil change, but I’ve never made one before.

Bobby Mac was awesome and patient with me as I decided my purchase of my 2015 Jeep Wrangler and he worked with me to get the payments I wanted. I would recommend Bobby Mac to anyone.

I absolutely loved the experience at Landers. Christina Carrier was my salesperson, she was amazing. I have letting friends and family about Landers and Christina. Thank you so very much!!

Just purchased a car for my niece here and it was a great process. We found the car online did the deal all through text messages, drove up next day new car was ready to go with a full tank of gas. Would recommend using Landers for your new or used car needs.

Very pleasant experience working with Bobby Mac. I highly recommend Lander’s for your vehicle buying experience and ask for Bobby Mac.

Great experience, Bobby Mac was a huge help with getting me the car I wanted and keeping it affordable! Tab makes everything financial easy and fast! Ive now gotten 2 cars at this dealership and I definitely recommend it!

My mom and I went to Landers Chevrolet to look for another car that i was needing. My personal car is a corvette 2008 that I bought two years ago, and I really didnt want to daily drive it to work. Bobby Mac was the guy who took care of us, and he definitely was very helpful when it came to test driving the cars that we wanted before purchasing one. Our goal was to buy the lowest priced car on the lot, but we ended up choosing a 2013 Hyundai Sonata. I appreciate your help Bobby Mac, and If i ever need to look for a car in the future, I will definitely be coming back to test drive some new cars.

Very pleased with Landers customer service. They take care of me every time..

Thank you Reed for helping us while we picked out our Blazer and working so hard to get us a great price! Would definitely recommend you to our friends. And thank you Tab for making the signing of all those papers so much easier by talking with us. We so enjoyed learning that we knew your mother from years ago. We love our new Blazer!!

When I purchased my 2014 Chevy Spark this dealership had another name; its fabulous that ALL my vehicle history is right there still! A new Owner took over and they are helpful, courteous, and the place is very clean and orderly. The Service Writer Kasey is great!

A+++ for Landers! We had been to several dealers in our search for a new truck, but finally found the salesman (Pete Hizen), fair pricing, and buying experience we deserved at Landers. Could not be happier or have left the dealership with a better feeling. We will go there FIRST when next we want to upgrade. Our first service appointment went just as smoothly as the purchase - with the nicest man explaining what they did to the truck and welcoming all questions. Thanks Lou! Just cant convince me another dealership is better - - - and Ive been to a few

When we went to trade 99 Camry in the sales man November 2019 only showed us two used suvs. One was a jeep grand Cherokee and a nissan murano a 2018. The sales man only cared to make a sale. Not to make sure to show us more used suvs. Sales man was very hyper, he did say he had anxiety but not taking his meds. As for fiance company Ally, what a joke, they cant speak clear fluent English and they cant understand you. Not a good finance company at all for landers to go through. They are aware that Ally ppl dont speak fluent English or understand us. Id say landers of Joplin needs to get rid of Ally.

Lou in Service is great. I have know him for years and he has great knowledge and expertise in handling anything. I broke off my turn signal on my truck. He got me in with in a couple of hours. The part was in stock and I was on my way home within an hour. When I call I will always ask for Lou.

Joey was great to deal with. My experience was the best I ever had buying a vehicle. I will definitely be back for my next purchase.

Always pleased with the friendliness and the service at this location.

The mechanics gave me much knowledge about my 2018 Chevy Malibu. I spoke with other places and it was bring it in. Whereas Landers gave great suggestions

Extremely disappointed with my experience today and your servuce dept. I called because our Escalade that we bought from there is having issues and was given the run around. We purchased an extended warranty on the vehicle and it has less than 10k miles on it. Finally after being transferred twice we were told to bring the vehicle up for a 130pm app and that they would get it right in to look at it and make a determination on what the issue was. Upon arriving there we were informed that the sent us to a 3rd party and they cannot get the car in and fix it today. So now it is the holiday weekend and our trip is ruined because we have a car we cannot depend on and a delearship we can depend even less on.

Car set for over a day when I had made an appointment. Was at dealership when technician came pulling my car in way to fast. My service advisor couldn’t give me an update. Last, my CORVETTE came back dirty from greasy hands and with exterior cosmetic damage it didn’t have when I dropped it off. Will not take car back here for service