Fixed my problem & very nice !!

Id of given them 5 stars but this is my experience. I have a 2013 Equinox and have been very pleased with it. I have 100,000 miles and no problems with it except the engine,which has been burning oil for the past year and a half. Found out its due to defective rings which was the subject of a class action lawsuit which GM settled in November with word finally coming down to the dealers in February.Took my car here, which is where I purchased it when it was Classic Chevrolet, for an oil consumption test required. I must say, the dealer was very honest with the test and confirmed it was burning oil more than usual. They ordered the parts and I brought it in to replace the rings. They found a few problems that was not covered under the settlement so I agreed to replace the parts as they were not going to charge me labor. I then told them to replace the spark plugs while they had everything apart. I picked the car up today (Mar. 30th,2020) and found from the bill that the plugs are expensive ($26 each) but what the heck but I got charged $115 labor to replace 4 plugs. $115? I couldnt believe something that takes 2 seconds, I had to be charged for especially considering Ive spent over $115 adding a quart of oil every couple of weeks at around $10 a quart since I use nothing but Mobil 1. Wasnt he already on the clock in that hour putting my engine back together for which GM will compensate the dealer so wouldnt that be considered double dipping?And another thing, I thought perhaps these were a premium spark plug that you see on some autos, thats why they were $26.97 each but when I got home, I looked up that part number they had listed and found that Advanced Auto sells the same ACDelco Iridium Spark Plug 41-108 for $8.99 each. Talk about price gouging!The employees at the service desk were very good to deal with other than this problem but this labor charge gnaws at me so much so, that when I do finally trade in this vehicle, I want it to be another Equinox but this certainly changed my mind as to where I buy it from so to Tim Marburger, you got your $222.88 out of me today but youve lost making more from me from a future sale!

Great people to deal with theyre helpful kind and worked hard to get you what you want and how you want it

All the Chevrolet people were friendly, knowledgeable and took care of me in a fast friendly manner