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Academy Sports + Outdoors
2211 Elder Ln, Kannapolis, NC 28083, United States
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Academy Sports + Outdoors
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La
Review №1

Thank you Beverly and the other staff. Thank you for being helpful and understanding I looked lost. Thanks for being patient and recommending where i I could get my other items from. Thanks for sending to Mathews location where I received just of great service. Also thanks for recommending the card where I got an event better discount… you guys rock

Ma
Review №2

Sign on door says only fully vaccinated dont have to where a mask,, felt discriminated against so I canceled out my Academy Sports Credit card.

Ja
Review №3

I notified them that I was there at curbside for pick up online. I waited 15 minutes a called to make sure they knew I was there. She told me someone would be right out. I waited another 15 minutes and called again to tell them I was just going to leave that I had waited 30 minutes and notified them twice that I was there. She assured me someone would be right out. 5 minutes later someone brought my pick up order and Id me. I would not recommend doing a pick up order here.

Je
Review №4

I went in Academy Sports today for the first time looking for a specific shoe. After browsing for a few minutes I approached a young man named Conner working in the Shoe Department. He was super knowledgeable, very friendly, and suggested alternatives. I thanked him and steered in the direction he suggested. After a few minutes, Conner came to check and make sure I was ok and asked if I had any other questions. After working Retail Management for many years, I recognize good customer service. This young man, Conner, was a Shining Star today. Wish there were one of him everywhere I shopped!

we
Review №5

Awesome place with a nice selection with plenty in stock with very good prices ☺️

Da
Review №6

Selection was great! Staff were friendly, helpful and professional too! Would recommend them to my family and friends for all their sporting and outdoor needs!

Br
Review №7

I go here several times a year. The selection is usually good and you can find clearance prices on some clothing items. They never have enough registers open tho, today we waited about 8 minutes just to pay. 2 open lines total.

si
Review №8

This place has a vast of inventory to choose from for most of the popular sports. Only down side they Only had one cash register open on my visit but cash register agent was efficent.

Da
Review №9

Big tall older manager was quite rude and tried to argue with me. We have an academy card but will be calling and canceling because dont think we will be back. Things on discount rack and no other rack in store with it he tried to say it would have a green or blue or something tag us as customers go by where it is. He did as a 1 time courtesy he said. It was his fault he only had 1 rack of swim suits and his help put it all discounted. Who would pay 110 bucks for a swimsuit. He still got full price because girl rag up 2 tickets on a single bathing suit. Still cost 57 bucks when it should have been half that. Got to watch them. We wont be back. I still would like my 50 percent off.

st
Review №10

Service is great, Storrs very clean. Inventory seems to be a bit low. Best price on ammo.

AA
Review №11

Went here for one thing and wound up getting several. Great selection! Great prices! Even more importantly it has items in stock😁😁 Nothing worse than needing something and its not there. The staff was friendly and helpful and the cashier was quick.

As
Review №12

It was pricey here. They do have a good selection of stuff. We bought a hand bike pump and a dike rack that attaches to our suvs trunk.

Co
Review №13

Spent over a thousand dollars here bought a firearm and a safe. The man checking me out was very rude from the second I said hello to him and didnt even offer me any help or suggestions. I had to remind him three times that I wanted to buy the safe to, also had a friend with me who was a bit more knowledge on firearms than me, and thought I was buying it for him and was about to refuse the sale. Keep in mind we all had CCW permits After TWO HOURS and tying up half of the store employees we were on our way out. I think Ill stick to ordering my items online these people are really giving brick and motor stores a bad name.F.y.i you can order fire arms online, just have to have them shipped to a FFL of which I do have a contact for much friendlier person to.

Bu
Review №14

Very good place to shop grandsons love to go down there

TO
Review №15

Had willing help bringing item down from top shelf.

Em
Review №16

Nice store. Was shopping for life vest to give a buyer of a Badin Lake home from me. Stanly and Montgomery counties were sold out. Academy had just what I needed and made the fifty miles drive worthwhile.

St
Review №17

Staff is always helpful. Nice selection of shoes and active wear.

Ch
Review №18

Clean store. No frills with a low price match guarantee

An
Review №19

Absolutely love this place.. its the only place I will buy my work boots..

J
Review №20

Spacious store with large selections of sporting goods.Ienjoy shopping there.

Ru
Review №21

Very nice people and great assortment, but did not have the shoes I wanted this time, will try again hoping they will be there.

sh
Review №22

Went in because their ad displayed Skechers on sale. I including the specific style I wear.i was also hoping to find a pair of hiking boots. Went in, walked through the mens department, then realized the footwear was on the other side of the store. I walked over, finally found the few boots they had but, when I tried to find something in my size I couldnt make sense of their organization on the shelf. Actually, disorganization would be a better word. Anyway, I gave up and found the shoes but, once again my size was nowhere to be found. Neither was anyone willing to help. In fact, the only person who spoke to me was the young lady at the door as I was leaving. I didnt get did you find what you were looking for or anything that might have been helpful. Just have a nice day, then quickly look away. Last year I spent a couple thousand dollars with Academy, I suspect it will be a long time before that happens again, if ever. Im feeling like never at the moment. I did go back in and grab a few pictures to demonstrate it wasnt because they were too busy to help. Quite the opposite.

Ch
Review №23

Lots of stuff, reasonably priced stuff, clothes, shoes, bikes, ball hats and all that stuff for men,women, and children. You should go and check out all this STUFF!!!!!!

ke
Review №24

Extremely fast service with online order + pick up! Great selection of sunglasses too.

ke
Review №25

Competitive prices friendly atmosphere usually got what Im looking for

Fa
Review №26

Purchased a gun and I was in and out.

Le
Review №27

I loved it it was a good experience will good back again

Ab
Review №28

Employees are very attentive and nice, very helpful. I was looking for a waiter and they had the best price in the area it also seems good quality. Store is clean, they provide masks if you happen to forget yours.

Me
Review №29

Good grilling accessories at good prices.

Ju
Review №30

Great deals and its pretty similar to Decathlon. They do have weekley deal and coupons ...cool place for sure !

An
Review №31

Ordered online and chose curbside pick up. Made notification of my arrival and waited 20 min for my item. Had to go in the store to inquire, about my order. No long lines; so why was I waiting so long?

be
Review №32

Helpful people and very friendly service, as well as good deals

Jo
Review №33

Guns and Ammo, the only reason I keep going back! Good prices too.

Ro
Review №34

Great customer service, friendly staff& huge selection 👏 👌

Bi
Review №35

Went in looking for a cartop carrier for an up coming trip. They had what I needed and the staff very helpful. On the negative side, the store was a mess, a lot of empty shelves and much merchandise just lying around.

Ka
Review №36

Everything there is for plus size people

Le
Review №37

Associates are really nice and very helpful.

Sh
Review №38

Knowledgeable but the machines for making tags, or licenses are always down.

L.
Review №39

Staff too busy talking and not assisting customers. You have to find someone to ask a question.

Sh
Review №40

Went in to get fishing license.we were in and out in 5 minutes. They were so very friendly and nice.so no more walmart ever again for fishing license. Great store

Sh
Review №41

Was able to easily find what I needed and the prices are great for the quality composers to other sporting goods stores in my area

De
Review №42

Not the best selection of shoe sizes available in stock on most shoes. Little selection for what I was type of walking shoes I liked and available stock or prices were too high. But did find 2 pair I liked.

Gr
Review №43

Called on the phone spoke with Mercedes she was very helpful, when we got to the store she was just as helpful awesome employee

Ke
Review №44

Great selection of anything and everything!

Br
Review №45

Nice clean stores, not a great selection of kayaks

Th
Review №46

Great selection and friendly staff. My go to sporting good store.

Am
Review №47

Its a very nice store, and I always find what I need.

Da
Review №48

Great prices on all apparel and fitness products. Tennis shoes are a wide variety and at some good prices as well.

Er
Review №49

Great place for good quality items at an affordable price. Usually receive excellent customer service.

Ge
Review №50

Best dammmm flip flops Ive had in 3years

Ch
Review №51

Horrible customer service at this location. Madison was the worst cashier I have ever encountered. So disrespectful.

Sh
Review №52

Love this place . Always the best prices around

Ba
Review №53

We always go school shopping here. The staff has always been friendly. Most of the clothes are pricey but thats to be expected since they are name brands, however there are always items on sale.

Ci
Review №54

Went to academy sport shopping for a chair with my wife and being a man of color was followed through out the store, even up to the cashier. after seeing me pay they immediately dispersed. Called for manager and explained situation, and he lied and said we do not follow people. in 2021 Academy Sports still miss treat people of color.

Da
Review №55

Employees were very helpful and I got what I wanted and was in and out quickly!!!

Ge
Review №56

Helpful employees. In and out without waiting.

To
Review №57

Best place to buy tennis shoes

Ro
Review №58

When most were hyper inflating, Academy stayed reasonable. Thank you

Vl
Review №59

The good sports stories.

Ch
Review №60

Good place to go for just about anything related to sports or any outdoor activities. Not much in stock related to firearms though.

ti
Review №61

I had ordered a gun on line and paid for it.... but before they pulled orders for pickup they sold it to someone else....

Ta
Review №62

A hidden gem!!! So many GREAT things for my daughter! Better deals than Wal-Mart!!!

Jo
Review №63

The staff was very helpful! I needed a couple pellet guns bore sighted. The man at the counter worked to find the right size adapter for quite some time. Unfortunately they never could get it done. I really appreciated the effort though.

We
Review №64

In love with the store and prices

An
Review №65

It was av good experience to visit the academy.

Jo
Review №66

Was looking for decent pair of fishing sunglasses. They only had cheap ($12-$25) that were not polarized or just not right or way too expensive ($200+). Also needed a new neck gaiter. They had none. Staff are very nice and helpful. They are usually stocked pretty decent. Not today.

br
Review №67

Great selection of stuff

Lo
Review №68

Ordered online. Picked my order up CURBSIDE! They had my ENTIRE order ready and to my vehicle within an hour! EXCELLENT service! Three thumbs WAY UP!

Ed
Review №69

Great selection & prices

Mo
Review №70

The best store to buy a sports wear and tools.

ke
Review №71

Very cleanExcellent customer service

A
Review №72

Academy has been well. They support all first responders and military. That is what is awesome to see.

B
Review №73

When will the bullet shortage ever end! We looked at buying a pair of shoes and someone had put their old pair in the box. We gave it to a clerk. He said that happens daily!!! REALLY!?!?! Can you not try to put something in place to keep this from happening daily???

ga
Review №74

Never have what they advertise. Wont be dealing with them anymore

TG
Review №75

My wife and I came in to buy her a new handgun on Thursday afternoon Aug. 27 at 3:00 pm. They were out of what we originally wanted. I asked the young man behind the gun counter for alternatives as I am not an expert. He said they were out of a lot of guns and had no suggestions. There were a lot of guns on display. He was more interested in talking to his friend hanging out. No other customers at gun counter. We left having come from 20 miles away and went to Eagle Rock gun store. They suggested alternatives and we ended up buying 2 guns at about $900 from Eagle Rock.

mo
Review №76

Good,them never have enough cashiers open.

JJ
Review №77

They have great deals on shoes.

Ki
Review №78

Awesome!! Always clean staff is very friendly.

Ta
Review №79

Good. Just didnt have the items I needed

Da
Review №80

Really good but the whole nation is been shopping here they really need to increase their inventory of fitness equipment. They have decreased some of their store brand clothing like Magellan. But they can be high on some of the things. But overall one of the better sport stores we have in America. May you look to Jesus Christ as your Lord and Savior.

O'
Review №81

Nice employees a bit of a disappointing shoe selection

El
Review №82

Nice sporting store.. A lot of team memorabilia, sporting equipment, aof all type, plus apparel, lots of cool litl things in here!

WJ
Review №83

Great store and very helpful staff and reasonable prices on everything!

Sh
Review №84

Had some nice shoes..good colors and okay prices. Their shirts was real nice especially the addidas and Nikes. I love looking around at this store.

Br
Review №85

Great staff and wide selection for a myriad of sports.

Ge
Review №86

Very nice helpful people and clean store. It was well stocked, it had item that I wanted.

al
Review №87

The best english and spanish very Good

RJ
Review №88

Girl behind the gun desk has zero customer service skills and nobody working there seems to have any sense of urgency.

Ro
Review №89

Great place. You can find some bargains every now and then.

Ko
Review №90

Best sports store in town. From great prices to quality products to fantastic service. Thank for making our beach vacation shopping a success. Go Team Academy!!!

Ca
Review №91

Customer service from the employees at this store is almost nonexistent. Groups of them standing around talking paying zero attention to customer needs

Jo
Review №92

The best pkace to shop for hunting equipment on earth!!

Ka
Review №93

Got exactly what I needed and easy to find

A
Review №94

Great helpers. There place is clean. They have a large variety of diffrent items from clothes to ammo.

Se
Review №95

Amazing attending everybody is polite 100% recommended you can find everything in this place

M&
Review №96

They have the cheapest prices on firearms and ammo out of anywhere else

Ch
Review №97

The store as a whole,I love it and frequent it with my husband. BUT, the older, heavy set short haired Grey/blonde that works at the kannapolis Academy is a rude, impenitent and judgmental word i am not going to say. Also, the night manager on 5.18.18. Shes told us she cant do returns when we know what the return policy is for academy. The cashier and manager both tried to tell us this lie. Shes accused my husband of not buying the shoes when he said he did and so on. She needs to take a class on customer service. Or be suspended. Shes vile.Thats all.On a positive note, tonight 5.21.18 we had a present experience with a lovely cashier named Molly. She was polite. She went straight in and did her job. She was nice to talk to which is a nice change to the normal treatment there. She should receive a raise for going above and beyond. Thank you Molly!

Ri
Review №98

They have become horrible at keeping their guns and ammunition in stock. I drove nearly 30 miles one way to get a gun from them. I had three different pistols in mind in case they did not have exactly what I wanted. After I drove all that way then they did not have any of them in stock so I had to settle for one that I did not like as much because I had already come so far. It is also hard to find good guns and ammunition on line because half or more of the time then they are out of stock online to! Do not wast your time on them until they step up their game.

Ja
Review №99

Bought something very heavy. They wheeled it out and loaded it into my truck for me. Very helpful and polite.

Da
Review №100

Good products could use more people on the floor

Information
100 Photos
100 Comments
4.4 Rating
  • Address:2211 Elder Ln, Kannapolis, NC 28083, United States
  • Site:https://stores.academy.com/nc/kannapolis/2211-elder-ln.html?utm_source=google&utm_campaign=northcarolina&utm_medium=seo&utm_content=149&y_source=1_ODc0NTU5OC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 704-260-4100
Categories
  • Clothing store
  • Outdoor sports store
  • Exercise equipment store
  • Gun shop
  • Hunting and fishing store
  • Shoe store
  • Sportswear store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:Closed
  • Thursday:5AM–11PM
  • Friday:8AM–11PM
  • Saturday:9AM–9PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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