Customer service is the worse at this place. I do a lot of business with this company but its getting worse now to do any business with. You have to wait between 15 and 30 minutes to get some one and when they pick up they just hang up the phone on you. I buy all my parts now at empire and service is excellent. Not happy with this company anymore. Even getting paint and paint materials is a hassle to get someone. Used to be a great company. PERFECT CARS, VALLEY COTTAGE

Awesome people... 22 mins to get offload 🚛🚛

Very nice people to do business with. Everyone in back office is awesome

2 thumbs up

Help full staff very slow unloading in10pm out 4am

Terrific staff, great to work with

The staff is nice and professional. They provided quick service & the prices are reasonable.

Very very poor customer service.They told me a price on the phone and then charge me a higher price on the receipt when i called them about it they refused to make the correction and told me if i dont want the parts return them. I would not recommend anyone.Very poor customer service.

All the guys i deal with to grab parts are cool guys everything that gets ordered gets here quickKeystone is definitely great

Picking up part for work called in advance to pick up receptionist on her phone f bombing and texting while answering phone. Very unprofessional wouldnt have someone like that working for me. Waiting still 30 min and still no part so since I have the time while I wait I figure I share the review...

Good place for after market parts

Great place to work and well organized, also my co-workers are a great bunch of ppl to work around.

My work place its a clean warehouse, good customer service, and always have parts in inventory

Cool place to work..Very laid back,no heavy lifting..I like it

Got here at 1am with a delivery from Missouri. Workers sleeping near the shipping office told me theyd be back on duty at 2am. Checked in at 2:30am and was told to wait in my truck while space was cleared for me to be unloaded. Fell asleep until 6:45am and nothing! Checked back in with new shift on duty and was given a door, finally. Its 8am and still not being unloaded. Walked around to the main office and was told to check back in with receiving. Unload still not completed at 10:15am!

Excelent people doing a great job

Its my understanding that LKQ / Keystone has acquired Wheel Fix It in Long Island. I have been a customer of Wheel Fix It for several months. You have a driver that services the North Jersey area for pick up and drop off service. I received a phone call from the office telling me after Ive spent several thousands of dollars with your company that they will no longer be servicing me due to a conflict of interest with another client of yours. I dont quite understand how a multi-million dollar company is strong armed by 1 client. If I am a conflict of interest to this particular client, so is the rest of Northern NJ since your company services 100s of surrounding area shops. I just want to bring this to your attention, this is America the land of free enterprises. If I can spend thousands of dollars with you and then all of a sudden a competitor has a problem with you doing business with me, your company just drops me. If my money was once good enough, I dont understand why its no longer. Ive been in business my entire life and if one of my clients told me they wouldnt use me anymore regardless of the volume they do with me if I continue to service a particular someone else, I would wish them good luck and tell them well be here when you need us. Its not LKQs responsibility to protect their clients from competition, its the business owners themselves who are to deal with competition and the success of their companies. This is not a franchised business. You are limiting your upside potential by being controlled by your clients. I respect this will be addressed and I will be contacted. I trust that LKQ is a respectable & reputable company that will rectify this situation.

Sign on the door stating that theyre closed daily for lunch between 1 & 1:30 but open the door almost at 15 min after. Dont provide a false schedule for the customer.

For local pick is terribly slow. Needs more ppl.

Friendly ppl great staff

Ms Shalanda, the Receptionist and Cashier, was so courteous and professional.

Great aftermarket parts..

Best parts cheap

I waited 1 hour to get the parts

They wasted my time.

Great service.

Good products long wait times,unorganized at times

Fast service

The best

Great service

Pay the drivers more

Ok

Great service

Very bad location

Good

Excellent!!!

Service is good news

Good patio facilities in excellent condition nice view to the bridge and the river

Gud place

Excellent budgets