Really attentive, knowledgeable and helpful staff. Found statement door that Im excited about!! Pleasantly surprised to learn they have delivery and installation options. A great find!!
Christopher showed us around the show floor and was very attentive to our needs. Great customer service, hands down.
Excellent prices and quality doors. Greg, our salesman, did a great job helping with our order and setting our delivery schedule expectations. We were given two choices they recommend for installation and we used The Entryway Surgeon. They did an excellent job!
Great experience at Home Center Outlet! Christoper P. helped me out and was a complete gem!
Chris was very professional and made us feel like he had know us for years. Walked through the entire process that at the beginning was very scary like it was no big deal. We will come back to see him again. Thank you Chris.
Greg Weaver was great to work with, he gave wonderful service and I bought my new fro t door with no issues Thanks so much!!!
Our sales person Greg was very patient with us during our decision. He was great! They have wonderful products at reasonable prices.
Greg was so helpful and nice. Purchased several items from here and each time the staff is so helpful and knowledgeable.
Greg Weaver was great assisting us today on a new door. He helped guide us through our purchase. He was very patient as I was so undecided.Thank you again.
Chris is very knowledgeable and helped us on every visit. Thank you for your kindness.
Roy and Theo are the best!!! They took such great care of me. I won’t shop anywhere else. Great selection A++
So I bought door at the store location in Kennesaw In the door had mildew Came back to return it did not take it they were trying to find a ticket where they said I bought as it is.They where not Elbe to provide just really bad costumer Service won’t recommend this location to no one or the store at all
Christopher was professional and very helpful with giving me suggestions on my vanity choices. Great to work with I would recommend them!
Christopher P was so awesome to work with and gives that customer service with a smile!
Great working with Christopher P! Knowledgeable and very friendly and helpful!!
Trevion was the best! They all helped wonderfully!
Go see Greg Weaver! Great helping with the selections and great customer service.
We love our new spare bathroom. Tonya Slater at Home Center Outlet helped us design our new bathroom. She helped us pick out a color scheme, subway tile for the shower, accent tile for the niche, along with a custom vanity and countertop. She also helped us with the measurements and ordering. She made the process fun and easy. We love how modern and fancy our bathroom looks.
Exceptionally disappointed with the poor craftsmanship on a door that I purchased. Just as disappointed from the lack of customer service that I received trying to resolve the issue. I purchased a door and after a few months moisture began to develop inside the panes due to them being improperly sealed. Reached out to the store representative via emails and phone calls, but no resolution. Eventually, I sent an email to the owner of the store, as well as left messages, but never received a response. After 6 months and several attempts to speak with someone, no one has contacted me to help with the issue. Instead, I am left with a defective product. This was not a cheap purchase, but a hard and difficult lesson learned about customer service from the store. Very disappointed with my overall experience and would think twice about making another purchase!
Christopher helped us out in an excellent way!
I have been looking for a certain door and went to HCO, they had just what I wanted but only 1 was left and it had a sold sign on it!!I was very disappointed & standing with a sad face when Zack a employee of HCO came and started talking to me about the door. He said he would find me a door after everyone had failed me. I didn’t have much hope. As everyone now can see I have my door, thanks to Zack!!! HCO has great employees, if they say they can get it believe them!! Great employee’s - great store!!Go in and ask or meet Zack!
Christopher P. Set me up for a bath re-do in less than 24hrs!!! WTG
Christopher P was wonderful to work with and very knowledgeable!
DoorsTheo was such a pleasure to deal with. George also. Their customer service was great. We picked our doors out . He was a big help. Ty again guys
WOMEN BEWARE!! I purchased laminate flooring from HCO and I needed to return product that wasn’t used. The rep miscommunicated information to me and I was looking for further clarity. When I would speak he would speak over me before I could finish my thought. He also recommended that I should speak with his manager and I took him up on his offer. The rep was explaining the issue to the manager, and the manager responded, “I know what’s going on. There ain’t nothin to talk about.” These men were incredibly rude, disrespectful, and dismissive for no reason. I was kind, calm, and professional the entire time while speaking with them. The customer service at this location is VERY poor.
Very limited supply of vessel sinks. Good variety of vanity tops. Have steel and wood entrance doors and kits.Store clerks are very helpful. Has a design Team.
The guys at HCO were so helpful and were happy to help me and my husband with picking the perfect vanity for our bathroom! I can’t say enough positive things about our experience!!
Terrible service and worse selection. Dont waste your time.
The customer service at the Kennesaw, GA location is impeccable!! I will definitely be a returning customer!
I am so happy to have just purchased my dream front door. It is a look of Elegance. Eddy was very helpful in finalizing the details of this purchase. Thank youCheryl
Excellent service by Chris!
We bought a new front door, vanity and counters from HCO and DC (Kennesaw store) is the nicest most helpful person to work with ...he helped me from start to finish. I highly recommend working these folks. We will be back for our next project. Thank you!!!
We purchased a French door on Friday November the 27th. We called and was told that we could exchange the door and was told it could be exchanged as long as it was in the same condition. We brought the door back and paperwork was completed for the exchange. They would not give us the money difference in cash advised we would have to get a gift card. That was no big deal. The issue came when manager came over to inspect the door. The manager said I can’t take the door back because it was dirty and the door jam was broke. Luckily the guy who sold it to us knew the jam was broken when we purchased it. Their literally was some dirt on one corner of the door from being on the back of our truck floor. We wiped the corner off and manager finally agreed to take back the door. Bottom line buyer beware. I have never been treated with such rudeness and disrespect!!!!
I had to post this. A neighbor stopped by and said, I just had to stop and ask you about your door and where you got it. My wife makes a comment about your door every time we drive by and today I thought I would stop and ask where you got your door. It was nice to know that others like our door as much as we do. There is not a single person who has come to our house since we had our door installed, that does not comment on our door and how stunning it is. The HCO team were so helpful when we were shopping for a new front door. This type of door was not even on our list but now we cannot imagine having anything else. Thank you!! We are looking forward to working with the Team at HCO again as we start our next project, our master bathroom.
Had a difficult fist encounter but the owner was able to make sure everything got sorted out. Overall satisfied.
I returned a chipped backsplash and they did the right thing and swapped it out for one that was perfect. I really appreciate their customer service as they could have stuck it to me, but they didnt. Ive bought numerous items from HCO and will continue to shop there for future home projects.
I wouldn’t spend my hard earned money at this place. They don’t even have delivery trucks. What a joke!
The staff was very helpful and the prices are much more competitive than big box stores. Definitely worth coming here before making a purchase for your home.
Nice and friendly people. However there options are limited. Like the place. Good for small project.
Jennifer at the Roswell HOC helped us with the selection of our new front door!!! She made sure all our needs were met to the purchase to locating someone to pickup and hang the new door!! The new door will make our house renovation perfect!!!
Just visited this place. Greg was extremely helpful and understanding. Showed us just what we wanted and explained very well. We purchased the door right away
Great selection at great prices. Roy was very helpful in getting several doors ordered.
Greg is awesome. Very personable. Great prices.
Great selection and very helpful staff. No pressure approach by staff is appreciated. I go to HCO for all my bathroom needs.
HCO lost a $3k dollar purchase from me yesterday. As soon as I walked in, I was told if I didnt have a mask then I needed to leave. Not once was I offered a mask from this company. Nor was I given the opportunity to explain why I couldnt wear a mask. Home Depot gladly accepted me in their doors with no mask and will get my front door purchase. Not everyone can wear a mask for extended times during a pandemic. It should be personal choice.
Excellent service and prices, come check them out and ask for Roy he will take care of you. Thanks Roy!!!
The manager of the store went out of her way to make sure we were happy with our experience. The quality of the product was great.
Had a wonderful experience with Greg Weaver today as we searched for exterior and interior doors. Greg was very personable and insightful. The knowledge he shared helped us to make a great decision that were pleased with. Weve visited this store multiple times and have been very pleased with the assistance provided by the staff. They are professional and knowledgeable about their craft. We look forward to working with HCO in the future.
Great place to pickup home items for less than retail. They may not have a ton of selection but what they do have is quality products at bargain prices. In 20 minutes wandering around I was not treated or approached once however this is a commercial type place, not retail. If you need to be coddled, go to the big boxes. If you want a great deal, check this place out!!
Ordered cabinet pulls, due to be ready in 3-5 days. Called to check on them after 8 days. Was informed the rep that took my order was out and she would call me the following day. The rep called me the following day to inform me she did not place the order because she had an emergency and was out of the office for a couple days and would place my order now, and that it should be ready in 3-5 days. Called back 6 days later order still not in and the rep is not available and will call me back. Total order was almost $500. No refunds. Poor customer service company collects money upfront without even ordering.
The experience with Zack while purchasing our new iron front door was easy and very helpful.With his ease working with, it made us come back for more products and services for our new home.i will refer Home Center Outlet to others to definitely check you all out!
Great store. Friendly staff. Ask for Ben. He provided outstanding customer service, was very knowledgeable, courteous and helpful. We bought an iron main door, handles, vanity and bath tub. No issue with any of the items.Ben recommended John Godwin to install the door. I was worried because it was a big job, removing and installing a main door is not easy, especially as I have seen some of my neighbors still have trouble after paying for an expensive install, but John did an amazing job. He stayed late, worked hard and did a perfect job. Super impressed with this young man.Thanks for making this a great experience.
We wanted to replace our original wood door, side lights and transom and friends told us about Home Center Outlet in Kennesaw. We drove over, met with Zack and settled on these iron doors. They recommended an installer, who were great (!) and couldn’t be happier with the results! Their selection was great, service was great and we LOVE our new doors! Highly recommend checking them out, ask for Zack - you’ll be glad you did!
Great options in good location.
So disappointing. We were looking for a great tile selection and decided to look here. Save your gas and go to Floor and Decor or Tile Shop. The 2 stars are for the young man who greeted us on the floor. Although he said he had not been there very long his customer service was tops!
This was our second try with this place and it went as bad as the first. We ordered an interior hung door. The door came in quickly and their price was a little lower than other building supply stores. Good so far. We were reminded that you get what you pay for. Actually, we didn’t get what we wanted. We specifically asked for stain grade door and jam. What we got was stain grade door but the jam is made from many pieces. Definitely not stain grade. We were told that this WAS indeed stain grade. They would not allow us to cancel our order so we had no choice but to take a door that looks terrible and staining it will just accentuate all of the seams. Can’t believe that they think this is stain grade. We will never do business here again. Quality is really poor.
Thank you Greg Weaver for meeting us at the door and selling us a farmhouse sink, bathtub, and vanity set. You made our experience at Home Center Outlet great and we will definitely be back to see you! 5 star service, prices, and quality:) Thank you!
Im so impressed with so many deals on home remodeling project goods
I searched for a front door with sidelights ro replace my old one, and found a beautiful door at a better price at Home Center Outlet. Their staff was very friendly and helpful. John Godwin did an excellent job installing the door, and I am very pleased with the results. I wont hesitate to use them in the future.
Great deals here
We love this HCO! Their customer service is amazing. When you go ask for Zack and Hannah. They are very knowledgeable and friendly.
Greg was a delightfully helpful gentleman who was very thorough and knowledgeable and made this an easy purchasing experience. Would recommend highly.
I picked out what I needed and when I found that measurements changed Ben was very helpful in getting my returns taken care of and taking the steps to get me the things that I needed in the end. He was communicative, helpful and very polite. The products I purchased from there are gorgeous and cheaper than a lot of the other places I checked. I will be returning as a future customer.
Purchased a new entry door from Home Center Outlet. Zach was very friendly and knowledgeable. The doors are high quality and beautiful. The partnership with Patriot Door was flawless and we are very satisfied with the finished product!
Very friendly, helpful and knowledgeable staff here. Came in with extreme vague measurements and the gentleman who helped us, I have to say, he knows his stuff. If looking for bathrooms, kitchen, doors ideas and more, before you buy ANYTHING from home depot and Lowes, stop here. Take the time and come here before buying from the big box hime improvement stores. It is very worth it and could save you money in the long run.
Great service love going here.
Our sales team (Greg & Sierra) were able to get us right to the doors we wanted and answered all our technical questions completely. We got the product we wanted at a great price. We will be back soon. (Todd too!)
We are currently remodeling our house and was suggested to check this store out. And we loved it!My husband and I were helped by Ben. He was friendly, helpful, and knowledgeable. With it being our first remodel, he walked us through multiple options til we found what worked for us. Will definitely be back!
So excited to find a place like Home Center Outlet! The prices were definitely cheaper than all the big box stores. We bought a double iron front door from them and love it. We worked with Ben who was very helpful and professional. They recommended someone who could install our door and within a week we had a new front door. After doing the math we saved hundreds buy shopping with them! Will definetely use them again for future home products!
Place was amazing! Clean, great staff
Fantastic experience at this store. Typically would just go to Home Depot or Lowes for anything I need but decided to give this place a try. Was helped by an associate named Ben who was extremely helpful and knowledgeable in helping me put together a project for replacing an exterior door. He also gave me some great information on replacing windows and made me realize the project would be much more cost effective than I thought. Would definitely recommend going to see him for help with anything!
Great place to find bathroom vanities! I found just what I was looking for & the price was right! Ask for Tierra - shes great! Excellent customer service!
We were in the middle of a bathroom remodel and there were certain things we wanted to see in person instead of ordering online and paying for shipping - things like an air tub and interior doors. After a disappointing experience at a big box store, we searched online and found Home Center Outlet.Working with Ben, we not only purchased an air tub but we expanded our project and replaced every interior door in our house. Even when we messed up our measurements and had to return 2-3 doors, Ben made the exchange process seamless and our project stayed on track. Our only regret is that we had already purchased our vanities and faucets before we discovered the Home Center Outlet.We tell everyone we know who are thinking of remodeling their homes to go to Home Center Outlet. Their selection, quality, pricing cant be beat and their customer service is truly outstanding. Ben was knowledgable, professional and efficient which is so rare in the home improvement industry.My only suggestion is that we would have gladly paid for one of their people to come and help us with measuring our doors. This would have saved us from having to return and exchange some of the doors due to our inexperience.
Greg was knowledgeable, professional and made buying a new front door effortless b
The highest price home improvement store I have been in. They knew we were not going to buy anything. No one even asked. But I enjoyed looking. Oh yes we bought some where else!
Vanities for a master redo turned out perfectly thanks to Amanda and the rest of the staff. Great selection from nice people! Well be back for more...
We are new to the Atlanta area and I found home center on line. Prices are great and the staff, Greg is awesome.
We love this store. We flip homes and you can’t beat their prices and customer service.
Love this place! Great selection of items you do not see elsewhere at prices that cannot be matched! If only I would have discovered them when starting my remodel.
I waited 7 weeks to find out that the employee who helped me had not submitted the order. I called 3 weeks ago to verify it had been submitted and was guaranteed it had. They are telling me it is another 4 weeks out.They are trying to make it right. The employee I worked with originally has been fired due to other incidents not related to this one.Edit: They handled the situation the best they could and Im pleased with the response now that the issues have come to light. I think the problem employee caused more problems than they realized. Im not going to hold it against HomeCenterOutlet. Ill update again when my cabinets arrive.
I went to Home Center Outlet Kennesaw and found a great iron door. Zack made the process an easy one, from answering all my questions about the door, the door handlesets, as well as the delivery. He gave me 2 recommendations for the installation, which worked out perfectly. I was able to take care of everything in 2 weeks and I am really enjoying the new look. Thanks Zack and Home Center Outlet Kennesaw! You are highly recommended for home improvement purchases at an economical price!
Ben provided outstanding customer service. Knowledgeable and courteous and recalled the discussion wed had when I visited previously. Great job - and nice selection and prices.
Great spot. A lot of in stock options to create what you need without having to wait, or good prices on custom orders! Ben the salesman very knowledgeable of everything they have in store.
Ben was a great help. Our product came in was as he explained. Everyone was so accommodating to our busy schedule for pick up! Thanks again. We will be back.
Had a great experience at HCO with salesperson, Zack! Great prices, great products and great customer service!!
Folks if you have not been to HCO in Kennesaw for all of your home improvement needs you are missing out! Their products are high quality with great price. We have shopped there throughout our total remodel and have never been disappointed with anything purchased there. Love the quality! And what ties it all up is the staff, from the manager Todd to all of the associates in each of the departments - they are knowledgeable and always willing to assist! Thank you HCO!
Excellent customer service by HannAh on a returnThank you and with a smile t
Great service and lots of inventory at great prices
Great inventory and prices. I saved thousands of dollars compared to buying the same products at the big box stores.Thanks Matt for helping me figure out what I needed!
If you are doing remodeling, you need to check this place out. I believe is great for vanities and kitchen cabinets. However, there are several items which are overpriced.
Loved working with Amanda. She provided a wonderful shopping experience with her cheerful attitude.
Kevin is the best. So are the prices - even if he’s not around to help at the 85 store. Actually? All the employees at both locations rock.
Helpful and knowledgable people... Looks like a great place to work.
Best service I ever got from any home improvement store. Alex was great. The best ever.
I had an amazing experience at the Kennesaw location. Ben M assisted me with all my questions regarding doors and windows! He was patient, knowledgeable, and friendlyfriendly ! I highly recommend them !