Hill, was kind & professional . She made my day a whole lot easier than it started. Thank you such much for your Smile & Excellent service .
I am dealing with a Very difficult situation. Hillary has been unbelievable. She is such an asset to this company I hope they appreciate everything she does for them. Her customer service is great, she’s responsive, helpful, and goes the extra mile to help her customer. She is such an asset I hope that Public Storage appreciates what a great employee she is!!
Hillary is awesome. Every business should have someone like her around helping others.
Kaethe did a great job. She was very helpful an amazing! Unit was extremely clean and super fast service. If you are looking for storage space in Kennesaw, I strongly recommend this location. Great prices.
Kaethe was super friendly, super helpful. Great place.
Kaethe, is an angel. It was my first time renting the storage facility and she was patient and very knowledgeable and kind enough to guide me through the entire process which helped reduce my stress. Love the public storage facility and will definitely keep PS in my mind in future.
KAETHE WAS THE BEST! I would total recommend
Hillary is friendly and the property is really clean I will be renting here again
Its okayVery tight to get in and out of and congested
Hillary is amazing! She answered all my questions, practiced COVID precautions, and was very professional. If you go ask for Hillary 😌
Hospitality was great Hillary was excellent
Great service, great addition with app to open gate
Kaethe is fabulous to work with! This place is great.
Hillary gave me excellent customer service and she answered all of my questions
They had the best price at the time. The lanes are tight but if you need a place to store things, they seem straightforward, and I think they are adding a no touch option to the gate so you dont have to get out of your vehicle to let yourself in if you drive anything bigger than an accord..
Wow what an easy experience! Had a nice lady this morning help me out. Her name was Kaethe. I am going to need another unit for a little while so I will definitely go back! Thanks Kaethe!
Wonderful service. I was running behind and Selena was patient,polite, and incredible at helping me out. So grateful she was there. Best experience ever.
Taylor was absolutely wonderful I had an extenuating circumstances and she worked right through them with me and I came out really good! There you go
Hillary is wonderful! Personable, helpful, friendly and kind!
Kaethe is amazing! She has been very attentive and helpful since I started renting at this location. Renting is an easy process, and transferring to larger unit was even easier. Thanks, Kaethe!
Excellent customer service...was having difficulty with my lock and the Management there Amanda and I hope Im saying her name right was more than willing to assist me with the issue even though the office was closed @ the time she was awesome to say the least she on her free time was very accommodating all while on her own time and all with a smile..Wonderful!
Kaethe was awesome!
I’ve been a customer for over 3 years, great people work there
Kaethe was very helpful and patient with me.
Great Customer Service & Clean Property
Jae the was very helpful and welcoming us to her storage post really treated us like family we love her great experience
Kaethe is very nice person
Hillary is very friendly and understanding
Hillary was extremely courteous and pleasant.
Kaethe was great! She helped me set up everything efficiently and gave me amazing service!👍🏻
Nadia was a great help. Courteous, friendly, and funny. She understands the stress of moving and makes this part of it pain free. Prices were excellent compared to others in the area. The facility is clean, secure, and has cameras everywhere. Two thumbs up for her and this storage.
I have been renting here for several years,and Kaethe has always been very helpful!
Kaethe was very helpful.
KAETHE was extremely helpful. Really Appreciate it
Great storage management very pleasant and friendly..ty kaethe your the greatest
Kaethe was efficient, very pleasant and helpful. She voluntarily gave great tips to preserve my belongings while in storage, and in general she provided excellent service! I highly recommend! Thanks so much Kaethe!
Karta is always so helpful & friendly!!
Kathie was awesome and extremely helpful and professional. I will definitely recommend. Thank you for friendly and great service.
Great location. The process at this location was phenomenal...Selena was the best!!
Kaethe was extremely accommodating, helpful, professional and friendly. She is one of those that have not forgotten what customer service is all about!
I came in today and Matt helped me secure my storage area. He was polite and thorough and personable. Thanks again Matt for your great service!
I had such an easy move in thanks to Selena! She was very personal, helped me get the right packaging tools and boxes for my move since I had never done it before, and she was so helpful in showing me around the property to my unit and helping me to visually organize where my stuff would go. She is an amazing associate and I would recommend everyone go see Selena for all your helping needs!
Kaethe was wonderful! Made moving in a breeze. She was very informative, I will be referring more friends to this location!
Katherine was awesome and very informative!
Great storage
Kaethe customer service was excellent.
Awesome!
Kaethe was super helpful and friendly. Got me set up quick so I could move my stuff in.
Kaethe was so helpful & efficient...!! Everything was easy and I was done in no time! Feel like my stuff is in good hands here ! Thanks, Kaethe :)
Kaethe was very professional and friendly!
Staff was friendly and attentive to all my needs, excellent experience.
I came in to inquire about a lease and talked to Yvonne. She was extremely helpful in explaining everything and showing me the property. I decided to go ahead an get a unit and she made the process seamless. I was moved in within a day. I would highly recommend this location and Yvonne. 100% customer service!
Karthe was amazing. She was very helpful.
Kaethe is awesome!!
Kada was extremely helpful! She made this experience so easy!
Kaethe very extremely professional and helpful made the process a breeze
Kaethe was extremely helpful and kind!! She went out of her way to make sure we got the best deal possible and she made the whole process fast and easy! We loved her enthusiasm and great spirit!
Kaethe was very helpful with helping us figure out which unit would be best for us! She told us about what we would need to make sure that our furniture would stay in great condition regardless of how long it was in storage!
I was a running late getting to the place before they closed today, and the lady working told me she would stay and wait for me. Once I got there, she was very informative and helpful. I didnt feel for one moment that she was trying to rush through the process even though it was after closing time.
I pay a higher monthly rate than the unit is priced at. Ridiculous!*added 4/6/16*I was told that my unit has gone up $79 over the past two years because of the upkeep needed at the property. They havent done anything to the property since we got there in 2013, and its just bull. I cannot wait until we can get back to Georgia to rescue our stuff from the leaky unit were paying $197 a month for.*Update: 10/20/2016*Were now paying $219 a month for our unit, but thankfully we just paid our last month and all of our stuff will be here in Oklahoma with us in three days. Raising my rate over $100 a month for their property maintenance is complete bull. I do not recommend this Public Storage facility to anyone!*Update again 12/03/2016Our unit was leaky, as previously stated. Most of our furniture has mold all over it, and needs to be replaced. So much for the property maintenance I was paying for!
Willing to go over and under to make this a great Public Storage experience, Thanks a million Kaethe...
I had a great experience. Selena was the representative that helped me. She was courteous and very pleasing to work with. She walked me to my unit and offered to show me a smaller unit if I thought the one I had requested was too big. She is a positive influence on the Public Storage company.
Kaethe was very nice and very informative. Very patient. Recommend her all the way
It’s nice to walk into a facility and feel the positive vibes stemming from Kaethe! She was extremely helpful and polite! Our furniture would be ruined if she didn’t inform us of the plastic wraps ! Thank you kaethe! Your awesome!!
Kristi is very professional and she is a pleasure to deal with. She knows this business inside and out and We will be telling our friends about our wonderful experience here.
Reasonable prices, great contract terms and Raven was helpful when I first came to tour. Kaethe was awesome when I came in to sign contract. She was a wealth of information!!! I will update once I vacate.
Had to find storage fast. Selena heped me. She was extra wonderful! i would recommend this place to anyone and tell them to have her help. Thank YOU Selena! you are extra wonderful!
Friendly staff. Decent rates. Dont like uneven ground/ pavement to around the property. Wish dumpster was open more often-usually locked.
I have had my unit for 3 years now. I just want to thank the friendly staff at this location for their service. If I have had any questions, or problems - I always feel at ease calling into the office. I would recommend this location to anyone, and I will continue to do business here!
Kaethe is very professional and was efficient with my time. She has a tremendous knowledge of Public Storage business and that helped me go through the sales process as a informed customer.
Kaethe was Very Very Vvvverrry HELPFUL!! BY FAR THE BEST HELP I EVER HAD BY A PUBLIC STORAGE REPRESENTATIVE 😁😁😁 I wish I had more hands so that I can give her 4 Thumbs Up.. Great Work and Thanks again Kaethe!
Kaethe was very helpful! Thank you so sooo much!!!
Kathie did a fantastic job, giving all the information that I needed for an easy move.
Kaethe was very helpful in sweet I well recommended any one to come put ther stuff ther
Kaethe thanks for your help in a tough situstion
Kaethe was a huge help today! Ive never rented a storage unit and she definitely made me feel safe about my belongings being here! She has great customer service and was very kind about answering all my questions. Thank you!
Kaethe was very helpful and accommodating!
Kaethe is the best! She was great and friendly!! Loved her!
Kaethe has impeccable cust service. Shes the best
Kaethe was very helpfull!
Kaethe is super sweet and helpful!! Thank you so much 💗
Kaethe was very helpful today. Awesome job.
Kaethe really helped us find James Little supplements in our storage shed. She helped us without complaining and was very concerned about James finding what he needed. She was very interactive with us and concerned that James do not hurt his back, because she knows he has a bad back. She is he best and so energetic. She is such a nice lady, very genuine.
Kaethe was so helpful I recommend this place to all.
Selena made finding and renting a storage unit pleasant and easy. She is professional and courteous. Im glad to know this location has an intelligent manager.
Kathie was very helpful with awesome customer service and I will recommend this location
Ive never had a bad experience with this location! Kaethe will go out of her way to accommodate you. Made my transfer seamless and then followed up with just plain good customer service!
The only thing I could even say is they should make sure to tell the potential renter about the ability to purchase your own lock. I didnt know until I got there that I needed a lock and it was near closing. I dont know if thats a tactic to have you to buy a $3 lock from them for $19.99. I politely drove to Dollar General and purchased one. But the space was clean and move out was smooth.
Mariah was grooovvy! Patient and knowledgeable. Thanks so much for all your help. The purple hair looks great on you!
Kaethe was extremely helpful and made the moving process easy!
Kathie was an awesome person to work with. Very helpful great employee.
Kaethe was very helpful and a good send. She is a valuable asset to any company
Kaethe was very friendly & quick to get me in!
Kaerhe was very helpful and knowledgable.
Kaetha was very help and pleasant. :-)
Very clean facility the staff was very helpful in providing me with the right storage unit for my situation at hand I would recommend public storage to anyone in the Kennesaw area seems to be a great company
Kaethe has been very helpful with a difficult time of juggling our move!
Great experience overall. Location was convenient and very clean. Kaethe was so helpful and accommodating even if we got there after 6PM already. Great service guys!!!
Kathe is very knowledgeable and thorough in her explanation of the units and their use. She explained the way to get the best use of the unit and the check in and out procedures.Wendell Heflin
Kaethe was awesome and extra helpfull. Great service!