Great service, helped us find what we needed and offered an alternative when the paint we wanted was out of stock. They even called around to find out if nearby stores had what we needed.
Great customer service, had what I needed ready to pick up in a couple of hours. Contacted me when it was ready. Great price, my go to place if I need professional paint help.
After using Sherwin Williams paint a few times, you will refuse to use most other products. The paint goes on beautifully and typically covers in one coat. The people are always very helpful and knowledgeable.
Jay went above and beyond in helping me locate a paint color from over three years ago! He was so patient and thorough and was able to fix me right up. Made my week!!!! Excellent customer service and experience
This is the first time we have attempted any sort of interior painting. I was very pleased with the staff that helped us. They were knowledgeable and constructively answered all of our questions. We brought a swatch we found at home Depot, and they were able to replicate the color with incredible precision. The paint is very high quality and I am pleased with our decision to go here.
Sherwin Williams stores my paint purchases information in their system so that reorders are a breeze.Nine months ago I purchased several colors of paint for our home...and then had the house re-wired. A lot of touch-up was needed. The new paint matched the old paint perfectly, saving me a lot of time and effort.Additionally, the paint quality is EXCELLENT!
The Store Manager is amazing! I initially posted a lower rating thinking I was rating a different store! I cannot recommend this store highly enough.
I went into Sherwin-Williams in Kennewick not knowing what color the wife and I wanted to have our house painted. The staff was very friendly and helpful. We chose a few colors and had them make samples for us. Buying a color sample here is about $20 and you get a quart of paint. That is a lot if you want to try a bunch of colors but its also a good idea to put a large sample on the house to get a better feel for what it will look like. We found that the swatches appear darker than what the paint ends up being on the house, so choose colors slightly darker than the swatch you like.
Im new to Tri-Cities and for the 1st time last night went to this particular store. Jeromy the sales associate was very polite in answering my questions and absolutely the biggest help in a stressful tine. I can now be comfortable and feel confident in making my decisions. Thank you SO MUCH!
Jessica was extremely helpful in taking my order over the phone and pickup easy.
All we had to do was describe what we wanted and they were able to supply us with everything we needed and we were in an out and on our way to complete our painting project. Very courteous and very professional.
Employees are not only helpful but knowledgeable. I love that.
Always helpful and very knowledgeable! Thank you!
Excellent service. Be aware if you want white paint, there are multiple choices. 😉
Quick, professional service.
Amazing customer service everytime we find ourselves in need of paint!
Nice and friendly people work there.
Always helpful and have what I need. It would be cool if they had free donuts.
Great service! Always do helpful.
I already have. I told them about the gentleman working telling me about colorsnap visualizer. It made a hard decision much easier.
If you aren’t sure what you need to complete the job you are doing, they will help you
Great service and a quality product.
Its a small store but. Very nice
We were painting a room with paint from a big box store, and it was difficult to work with and just didnt look good. We switched over to Sherwin-Williams paint and it was super simple to apply and it looks great after just one coat.
Jay is amazing. Thanks jay for all your help.
Good quality products and staff.
Personalize help and great color matching, service and advice and the paint is great too.
Vary nice place vary clean and friendly store
Records available to make sure you get matching paint for your needs
Excellent customer service
Knowledge and helpful staff, plus great products!
Great Service!!
Kind professional staff and best paint ever
Sales Associate was friendly and knowledgable.
Absolutely terrible service went to get paint to paint my house a very simple thing and there clerk Silva was very rude and decdied before completing my order he had to take a lunch as he left with a rude comment then I continued to try and get help and they decided to let me sit in the store for almost an hour before saying that they cant help me because they dont got the paint in there paint store even Matt there commercial store sales rep was helping people that came in 30 minutes after I did
Not a huge selection, but they had what I needed. Staff was busy, but overall OK.
Great very helpful
Good paint
Attentive staff
Great helpful
Professional and friendly staff.
Best paint
Pick out a paint of any color for the house
GREAT selection
Great service