They have a wide variety and great selection. Aside being greeted at the door and when it was time to check out I didnt see an employee on the floor.
I use to like them A LOT when I went there with my mom & sister. Party City use to be so interesting when they had tons of candy throughout the entire store. Im so disappointed how they changed it all. Thats why I almost never go there anymore. What a bummer. 😕
Good variety on most party things. I did have a problem finding multiple options for the satin balloons. Although my order went smoothly once I got attention from an employee. HOPEFULLY the pick up (I ordered in advance) goes just as good if not better.
Bought a strobe light yesterday and it didnt work. They would not exchange it for a working one without the receipt. They sold me literal trash.
Love it. Spent hours here everyday. I like the costumes. So glad its coming back. Thank you party city. You have stopped me from being crippled by my alcoholism.
Decent prices! Make sure to check their website for their discounts. Employees will not let you know and do not have knowledge of them.
They dont have any Eid decor which sucks :/
Great place for party supplies.
I have everything you need if youre throwing a party
Lindsey (spelling? Sorrry) is a great manager! She resolved an issue I was having immediately! Thank you!
Great place
Did great with having my order ready right at 8am.
Lots and lots to choose from. Toys, balloons, party favors, costumes, candy, cards, wedding decor, too much to mention. Great prices and friendly service. Always clean and fun to shop at.
Great selection for party goods
Christina was very helpful and knowledgeable.
Great selection of everything you need for your event. If your into colored things, they have consistant color across all items you would need. I love planning parties from this store. It looks like you hired someone to plan the party for you. Definitely my go to store!
If you need anything for a party, this is the place to go to.
Nice place, many finds
I went to Party City in Kenosha to get a Happy Birthday Helium filled balloon. I stood in line looking at all the choices they had. The lady in front of me had a big order and then the Cashier got a phone in order so I waited about 10 minutes. After the customer left and the Cashier hung up the phone. I approached the counter with my 1 balloon package. The Cashier looks at me and says youre going to have to wait as I have to fill this phone order. I was shocked! I said I was hear before you took the phone order She hesitated for a moment and then in a huff agreed to ring up my 1 balloon (which took about 10 seconds) She then sent me to someone else to get the balloon filled which took about a minute. I could not believe that after standing there for 10 minutes waiting she would tell me to yet wait again so she could fill a big phone in order she had just received. Terrible thoughtless customer service. Someone should put that cashier in the stock room. I would give no stars but the selection of balloons was pretty good. The Gurnee store is a million times friendlier with better service. I wont be shopping at the Kenosha store again.
Got some good candy
Better when it first opened, but can still find good party supplies. Organized and clean.
I came here for party balloons only. I ordered them same day and they were able to blow up the balloons immediately even though the store was semi-busy. Great experience.
I love party city, because it is the go to place for Halloween, parties and birthdays, the only thing is that the line is always sooooo long, no matter what time of day I go.
Love this place! I could spend days just checking out all the good stuff 😉
Shrinkage of hands on inventory ...ty covid.
Great store, friendly staff!
Found the party favor bags we were looking for, and found a steal on candy for them in the clearance section. Actually, the bags were even better than expected. We got Pokemon, but they also had Mario, and tons of other themes.
Always find new items, love the fact that they offer a Military discount to folks who serve!
I love the variety and vast selection of party supplies and costumes. Unfortunately, the cashiers and stockers were not very helpful or friendly. Felt like I was interrupting them when I needed assistance.
If there is 0 Stars I would give them zero Stars. The last three times Ive been there Ive had nothing but problems with them. Ranging from and including not having any helium to fill the balloons even when I scheduled it for the next day. Serious when I say I will not go there again.
The staff is always friendly. Was looking for something for an 18 bday nothing for that milestone. Big balloons were a little too expensive.
Only place that had pinwheels!
Fine
I never leave empty handed. Vast variety
My son bought balloons to mark the church for his wedding day Saturday. First one popped on his head while driving home. An hour later they were all gone except the extra large silver one with hearts which lasted one more hour. Save your money!!!
Ensure to double check the Expiration date on their candy. We found some on the shelf that was expired from 2016 and 2017. it’s bit disturbing. Not to mention not having Helium and not knowing when they will get more. Staff is very rude and short when speaking or asking any questions for help. 0 stars!
Cheap party or other fun goods. Planning a themed celebration? Find your supplies here. I purchased a fake native American headgear for a Western themed gathering. Most everyone else was dressed as a cowboy or a female cowboy. Or should I call females, cowgirls. Seasonal decorations, paper goods and many other supplies.
Awesome
Second time Ive bought balloons here that are sitting on the floor by the next day, even with paying the extra 15 cents to make them last longer they are sitting in air conditioning, no reason they should lasting less than a day. Completely ridiculous. Youd be better off going to the dollar store.The store is also in horrible horrible shape. Last time I came they had a leak coming from the ceiling dripping in the middle of the checkout line... It wasnt even raining. Lucky nobody fell and you had a lawsuit on your hands.Wont be coming here again! Better off going to the dollar store or ordering party stuff online.
If you cant find certain party supplies or want a huge choice in costumes, this is the place to shop!
They have a lot of costumes and party things which makes the place great, but when there are barely any associates to help, it makes it very hard to figure out where some things are and if itll work
Out of stock on all the costumes we were shopping for. No one even offered to order them, not did they tell us when they would have more in stock. I ordered mine from Amazon with free shipping. Theres guys need to get their stuff together.
Party City carries a lot of hard to find items and for that reason, I do shop here from time to time for convenience but the items are wayyy to expensive for what they are. Most items sold in the store are disposable and are meant for one time use but yet the price tags can break you. Dollar Tree sells many of the same items just not in such variety. If your in a pinch for party supplies- shop here! If youre planning ahead, I suggest shopping online for either lower prices or better quality.
Great place for decorations! Halloween supplies were #1
Unprofessional, condescending, and patronizing staff.No sighs price minimums visible until you get the register, or signs of no pre-orders of balloons. Then met with a snotty attitude employee who infers that the patrons are uneducated and liars.
Great store, easy access for a quick run in run out. Staff was really helpful.
Unfortunately stock always and mostly low. High turn around of staff, speaks volumes regarding management. Staff can be unfriendly.
Always get what I need here or through the website, I always have a good experience here.
Ordering our wedding invataions from there and at only $2.00 a piece!! And its exactly what we wanted. Custom ordered and fits our personalitlies and the theme of the wedding!
This place is amazing and the staff is so nice
The people were friendly and I am very happy with my halloween costume
Wide variety of costumes and fun. Friendly staff who are helpful and patient.
Everything you need for a party. On the expensive side tho
Near our house. All needs for all types of parties available. Neat aisles and reasonable prices. Must visit.
Too Scary, had to run to the checkout lady for protection and she scared my wallet! Fun store
I love this place to look around and shop
The customer service here was great. We brought in a balloon they dont sell and they inflated it for us. The. When it popped through no ones fault they did their best to get us a replacement.
Always a great time
Good service. Great selection!
Awesome store. Huge variety. Great prices.
Hasnt failed me yet! Prices can vary!
It was a fine place to buy Halloween costume. Seem like a good candy selection 2.
This place has just about everything for a party including dress up costumes. Real friendly associates.
Love this place best chicken 🐔 every day at 1:99 a pound and fresh bread 🍞
Had what I needed, but prices werent very clear...Had issues with pricing on items with super small writing on condition of sale price
Love this store very nice wokers
Clean, nice employees, and lotd of party supplies.
Horrible customer service. Rude and unwilling to be helpful. Woman in front of me called out the clerk for being rude so at least I didnt wonder if it was just me. Made shopping there very unpleasant.
Pretty typical party city. I always go to get my kids birthday decorations and Halloween costumes.
Weird, they have a few balloons I wanted sold out.
Clean building and friendly staff. I came around Halloween to buy some last minute costume pieces and really appreciated their variety.
Went here the other day in the afternoon. We had some questions about getting some balloons for our wedding. We waited around but nobody helped us. They looked understaffed and they had a line of people waiting to check out. However, they didnt so much as ask if we needed assistance. Needless to say, we left without purchasing anything.
Lupe helped my parents get the phone that I wanted
I love they store they have everything
They have a good balloon selection but no helium. Not very much on 50th birthday decorations or gag gifts.
Terrible service! The girl who waited on us/ blew up our balloons had no idea what she was doing. Not friendly, didnt ask if we needed any weights for the balloons, moved very slow, and complained the entire time. The other girl trying to help blow up our balloons just kept yelling at the first girl for slacking. I work With the public so Im usually very understanding with people but not this time. I will not be returning to this location!
I WILL NEVER I REPEAT NEVER COME TO THIS PLACE AGAIN!I WAS SHOPPING WITH MY TWO YEAR OLD AND MY SIX YEAR OLD,AND A STORE EMPLOYEE COMES UP TO ME AND ASKS ME IF I AM THE MOTHER OF MY TWO YEAR OLDI THEN LOOKED AT HER AND TOLD HER YES WHY?THE STORE EMPLOYEE THEN SAID WELL A COUPLE OF COUSTMERS CAME UP TO ME AND TOLD ME YOUR SON IS BEING TO LOUD AND WE LOST THEYRE BUSSINESS BECAUSE YOUR SONI HAVE NEVER FELT SO UNWELCOMED IN MY LIFE.AS I SEE IT IF YOU THINK MY SON IS BAD TAKE YOUR ASS TO WALMART.I LITERALLY BROKE DOWN IN TEARS BECAUSE OF HOW RUDE THEY WEREAND I SEE IT THAT DISCRIMINATION!!!!!!YOU GUYS ARE HORRIBLE!!!!I FEEL SO UNWELCOMED AND STILL HAVENT STOPPED CRYING ILL TAKE MY TODDLER AND MY SIX YEAR OLD ELSE WEAR AT LEAST AT WALMART AND OTHER STORES WE ARE WELCOME!!!!!!
This store has everything! I love it!
Fully stocked for all your party needs
The manager at the Kenosha Party City Cindy is the rudest and disrespectful person ever. A customer asked her about creating a birthday banner for her and she said the banner machine was down, and it would take ten days to get it back up and running. The customer needed the banner by August 26 and it was August 12, which would have given the woman 13 days out of the ten to get the banner done. I interrupted the conversation and told the woman to visit the party city website, try and order the banner from there. The manager Cindy was not doing her job, or even trying to give this customer another alternative to get the banner she needed, plus after that another customer came to me, asking me how to order balloons in the store. For a minute there I felt like an employee, instead of a customer, which is not good for this retail store. Customers should never have to help other customers, when the manager is standing nearby. Then to put the icing on the cake, Cindy the manager called me “Dear”, as she was giving me my own balloon order, which is very disrespectful. Kenosha Party City, is disorganized, has the worst customer service, and very unprofessional. If you want a better customer experience, I would suggest taking a trip to Racine Party City, or doing business elsewhere. I have addressed problems with the Kenosha Party City store before to the company’s headquarters and they obviously don’t value there customers in Kenosha, Wisconsin. I can promise you, that this would be the last time I enter the Kenosha Party City ever again.
Going back to work on my yard for Halloween
Didnt have advertised items
Great service!
There was an extremely loud high pitched noise through out the store that the cashier said was coming from some burned out lighting. I cut my visit short because it was so annoying. The cashier said it does that all the time
Its like any typical party store. It makes it easy for u to get what u want and go
Horrible service. I was first to walk in the store and as I was talking, mid sentence the lady answers the phone. Then she helps the lady behind me and then answers the phone again. All of this happened before even helping me. Very very irritating.
Christina was a pleasure to work with. She was very helpful and knowledgeable!
Great selection, helpful personnel, good prices
Went here looking for centerpieces, great selection. Only problem if you want more, best to order online or check another store as they are unsure of what products they get.
Great selection, good prices,good service
Great place for parties and special occasions
The manager literally yelled at my girlfriend for no reason other than asking a question. Will never return to this location
Pure awesomeness, the store and the people in there...
Awesome selection and pricing!!
Lil bit pricy but u find your party needs
Great for party supplies
Great service