We had the best customer service I’ve ever received at any auto lot I’ve ever been. They were up front, honest and time efficient. We were looking for a car for 2 years and we don’t have any credit like 0, ZILCH ! They were still able to get us in a vehicle and helped us pick out the cheapest insurance ! I had the best experience and know you will too! Make sure to go through rusty!
Amazing! The salesman, the Credit Manager, and the detail man were extremely professional and courteous. Never did I feel rushed or pressured! They answered each of my questions to ensure I was making the best decision for me.Highly recommend and will be a repeat customer.
Misha and Edward are GREAT! They both earned my trust and gained a customer for life. They are definitely people of their word and treat buyers as Family. Thank you Killeen Auto Brokers!
First, I must say Edwards, Rusty and James at Killeen auto brokers took care of me in my time of need after a difficult situation. The took care of there soldier even tho we were not family it was a family experience. They worked with me every step of the way. I definitely recommend that all soldiers come and a look at this family designed organization. Please don’t stress because I was stressing but it was all for nothing. I’m driving home.
I love love love rusty and Edward. They are very nice and got me in a car I love. I recommend Killeen Auto Brokers. They go above and beyond for their customers. They take your situation into consideration. 😊😊
Great customer service and finance went by quick. I would recommend them if your looking for a vehicle. Bad or no credits they’ll help you even Mr Edward (finance manager)
My experience exceeded my expectations I recommend Killeen Auto Brokers to everyone. Everyone is so nice, friendly very welcoming 🙏
Good people and great service. Joe goes the extra mile to take care of KAB customers!
We’ve had a great experience here from start to finish, Micha was very informative and really worked with to get the we fell in love with!
Quick & Easy Process. Love their service. Everyone is so nice and helpful.
I had just PCS’d to Fort Hood with my Wife and were on the look out for a good car dealership. We hadTerrible experience earlier buying a used car so we been shopping around carefully to find one good car dealership and heard about Killeen Auto Brokers.Honestly best experience Maria and James helped us out a lot. We weren’t eligible to get the first car we wanted but they helped us get our second pick.It was a great experience and they helped us every step of the way to get the car for my wife.
Great vehicle dealer. Communication fast and informative. Very honest and realistic sales personnel. Feel we received the best deal we were going to get anywhere. Excellent buying experience. Thank you.
This company is amazing!! My husband and I needed a vehicle, but we knew it wasnt going to be the easiest process. These guys made it happen! David was great, helping us along the way, pulling strings, and making things work. He was really decent and friendly. James helped us sign the contracts and was very honest. This company doesnt lie or feed clients bs. To be honest, this is the first company in the car business that actually has integrity. And that by far means the absolute most to me. Keep up the amazing work yall, and THANK YOU AGAIN!!
I highly recommend anyone looking for a vehicle to use this location. They worked with me and in every aspect with my husband being deployed. best hands down and friendly.
Rusty and James are honest and honorable sales people. Because of them I wish I could give this business a five star. However, the car I bought two weeks ago had some issues that could easily have been fixed by a quick inspection. One of the callipers was missing a bolt (which they fixed free of charge); earlier today the vehicle failed to start and I noticed a bolt on the battery terminal was lose; I checked the transmission fluid and it was missing almost 3 quarts. Thursday I will take the vehicle to the shop so I can do a full inspection myself, just to make sure theres no more of these little issues that can become a problem in the future.Once again, Rusty and James are great salespeople, I just would recomend a few improvements on their maintenance shop. Other than that, I look forward to making business with them in the future. Im planning to buy a truck once I finish paying this vehicle. (:
Honestly the BEST dealership I’ve ever been to very honest people rusty the best sales person I’ve worked with. And everyone was very friendly felt like a family I would recommend y’all to come here 10/10 ✨
James and Rusty were hands down the best. They worked with me and wife to find the best car in our budget. They stayed past closing time to get us the car, I’m forever grateful for that. Much love. Would recommend them to ANY and EVERYONE
Killeen auto brokers the best place for pre owns vehicle I recommend it 100%, awesome costumer service and amazing prices beat place to bye your next Vehicle.
Purchasing a car at Killeen Auto Brokers has been a great experience. We began searching for a car months ago. We were assured then they would be able to work with us when we were ready to purchase. We returned about 6 months later ready to buy. They worked diligently to find us the best deal possible. We were able to get a great car with low down payment. Overall I highly encourage anyone to come to this location especially if you are not happy with other dealerships visited. If you do not have the best credit they will work with you. All of the staff at this location were very kind and helpful.
James and the other guy, professional salesman def recommend to Military personnel. Almost all are Vets up there.. 5/5
Where do I start? These guys took really good care of me. Rusty was very professional and courteous. James and Edward did their best to get me in the vehicle I wanted. I was extremely happy with the service I received from from start to finish. They were extremely polite and helpful. If youre in need of a vehicle this is the right place to go!
So glad to be able to come in and get exactly what we wanted! A special thanks to rusty who helped us find the dream car and Edward who helped make it happen! Also James who made the whole process even more easier! Highly recommend!!!
Made everything so easy for us !! Customer service was 💯 couldnt have went to a better car dealership!! Thanks to them I will be driving off in a new car today !!
Zero stars if I could. 81 miles from KAB when I notice 3rd brake light not working i figure easy fix fuse. not the fuse, i call KAB they say they replaced both rear lights and that the 3rd light doesnt need to be working as by DOT inspection which covers inspection for leaks, lights, road test..... Quick Lane multi point inspection takes it for a test drive and lets me know brakes are no good. the truck had been given a DOT inspection and just before I purchased it the inspection was done again so 2x at KAB. they refuse to help me out and insist i drive 370+ miles for them to take a look at the vehicle. engine oil pan drain bolt leaking, coolant reservoir hanging on by a hose, brakes missing bolts, brake rotors and brake pads in horrible condition, air filter caked up with dirt and insects. $2300 worth of suspension work revealed when i took it in for an alignment. I made a bad buy but THAT is the condition of the vehicle they had FOR SALE to the public. I was told 90Day dealership warranty, truck is leaking oil so I call KAB turns out no such warranty exist with them.
Was very helpful and comprehensive..I ran into some issue with my bank ( daily spending limit) they took what I was able to pay then allowed me to come back the next day with the rest of the down-payment. I really do recommend this dealership to all..the transaction was fast. God bless yall.
Great staff to work with. Ive purchased several trucks from them. Everytime no issues or any concerns with thw staff or trucks. Would recommend to anyone!
I recommend auto brokers the people that work here are amazing helped me and worked hard to get the car I really wanted 100% recommend 👍👌
I am so grateful and happy with our purchase I would not recommend anyone else to go with besides Killeen auto brokers if you have poor credit or no credit they work with you, they do not waste your time the day before going to Killeen auto brokers my husband and I went to McLeod auto sales and our options were so limited they ended up getting us approved for a 2017 dodge truck the truck looked a little beat up and they were asking for $5000 down we were there for about 5 hours and with Killeen auto brokers we were there for about 3 hours only and got approved for a 2018 Colorado Chevrolet for only $4000 down and the truck looks brand new everything is touch screen inside and very up to date the gentleman was super sweet I recommend y’all to see James!!
They are a business, confident and polished! The value goes into the customer so you come back for more business! The cars are priced at what they should be. And if youre lucky enough to go through the sales process its stress free full of laughs and good conversation. Great way to end my year! Thanks again!
We had a wonderful experience working with James Draeger and the rest of the crew. We felt really good about buying our Jeep from them and will highly recommend them to anyone wanting to purchase a vehicle.
Got a car from here a few months ago and the car is now having issues. Was told to bring the car in to be checked only to bring it And be told the mechanic won’t be able to look at it and they may possibly be able to look at it the next day. It’s bad enough the car has been having having issues so early on and now getting the run around about getting it looked it at is a big set back.
Thank you to Edward and Rusty for helping me get a very much needed car. My experience at other places were not at all comparable to the wonderful and helpful experience here. Thank you
This place is awesome and I highly recommend. Maria, James and the whole crew did everything they could to make sure I was able to get my dream car!
They treat me real good, great service Rusty the sale man took great care of us. We highly recommend this place if you want to buy a car.
James Draeger helped us all the way. Didn’t hesitate or back down when we came across a few issues. If anybody is looking for a vehicle we HIGHLY recommend. They did not disappoint at all. Over all GREAT team!!
Had an awesome experience here. The people were very helpful and worked with my bad credit and even a repo! Thanks KAB!
5 stars across the board! James and David took great care of us. The process was quick and he explained every step in-depth. I appreciate them for it all and highly recommend Killeen Auto Brokers.
I was suppose to go to a different car dealership but got the address wrong. But I left with a better car then I was going to get in the first place. The entire staff was nice and they are willing to work with you thru any situation.
Don’t go to themThey sold me a car with electrical problems and a bad engine and then when they installed the new engine broke something and refuse to pay for fixed when they were the ones that broke it they never call you back when they say they’re going to call you back the customer service sucks they tried to glue the part back
10/10 nice cars very help full
Customer service was outstanding in every aspect. The sales team answered all questions asked and have a wide selection of great cars.All-Round great experience!!!
Great people prices and location.
The staff is very polite and take the time to address your needs. I was denied an auto loan for Navy Federal and stressing over having to replace my car that was totaled a week ago. Not only was I able to purchase the vehicle I wanted, I was also able to get the car note I wanted which was 250 along with gap insurance at no extra cost to me. When it comes to Killeen Auto Brokers they will make sure you get what you want at a fair price.
Really great team at KAB and definitely helped me get a lot.
I have to thank this guys so much. I had a plethora of finance issues they had to contend with, but they worked diligently to cater to my every need and preference. I strongly recommend that if your credit is less than stellar(like mine) Consider giving these guys a chance. They will do everything within their power to make sure you are taken care.
Very good experience. These people are Honost and make your transaction easy. I highly recommend them for all of your auto needs.
Excellent customer service, salesman were very knowledgeable of the cars. They also assisted with simple things such as getting the tag/registration that most car lots do not do. I would recommend Killeen Auto Brokers to a friend.
After a few glitches that they quickly worked through with us we were able to get everything done. They were great to work with and very friendly. Thank you James for all your work and help.
Went to see the guys at Killeen Auto Brokers with no expectations of being approved for a vehicle. Yet, woah and behold, I drove away in a beautiful 2010 Ford F150!!! My credit IS NOT great yet James and Edward worked there magic and got me approved!!! Rusty was our salesman and made the whole process painless. Come down and see these guys.
They find a Way. Great service great car can’t say enough about these guys !!!
I called and spoke with Edward about my situation and he was able to get me approved before I even came into the store. Also they were very flexible with the down payment. I’d recommend to anyone with less than perfect credit. 3 month update car is having issues called on a Thursday to see if they can have the mechanic take a look was told that they was backed up and to bring it on Monday morning took it there and James completely forgot about telling me to bring it than he tells me that his mechanic is backed up working on another car and that they may probably be able to get to it today or probably tomorrow the only good experience I had at this dealership was being approved before I got there that’s it!!!
I would recommend this Auto Dealership. From the beginning to the end great customer service.
They were very helpful. If anyone needs a vehicle please go to Killeen Auto Brokers in Killeen Tx on Rancier
Very professional. If you have a dont quit attitude they will make it happen for you. They were outstanding working with us. We were determined to get the vehicle we wanted which made them work extra hard to make it happen for us. Thanks again for your willingness and desire to make customers satisfied.
There amazing people they work with you and I love it !!!! There so welcoming and James and Edward have helped in the most outstanding ways for me and my fiance . They help with credit and also with your tax return I recommend them to anyone and everyone 🙂
Everyone was very nice, the process went through smoothly. Thank you David and James for all of your hard work and assistance!
EXCELENT SERVICE, THANKS ERICKA & EDUARD, IM HAPPY WITH THE NEW CAR 🙏🏾🙏🏾
Amazing people!! They will work with you bad credit or not. Down payments are decent. Great business!!
Gave them my info, went up to the office 3 times and called just for them to tell me each time someone will get back to me and NEVER did. Also to top it off they sold the vehicle I was trying to purchase not to mention they sold it the same day I was told to wait for a call back to get everything done. JUST HORRIBLE!!
This place is absolutely awesome!! The staff is wonderful and very professional. The sales reps. James and Rusty did everything in their power to get me approved an made sure I had everything I needed. I would recommend this place to anyone. Keep up the great work!!
Very helpful. Got me approved fast and for a good price.
I was nervous about buying a new car but Mr. Draeger made everything so easy and was respectful the whole time. If you’re getting your first car I can definitely advise to go here.
My husband and I were looking to purchase a car, we read up on this companies reviews and were very impressed. We visited the lot and were interested in two Mercedes that were available. We went inside & did a credit application, waited over an hour in the office and got no answer. Apparently because everyone is working from home due to COVID, things are moving slow. No problem, we understand! We were told that someone would reach out to us the next day with an answer. The next day comes, nobody calls. So we call the office... we were told once again that someone would get back to us. We wait another day and no answer. Long story short, we still have heard nothing from these people. Very disappointing & do not recommend. Now we have a hit on our credit for absolutely no reason.
I have been with Killeen auto Brokers for several years.After being in the car business for almost 20 years i wouldnt want to work anywhere else. All my family friends and myself have bought cars here and never been so happy with the purchase or the process. I highly recommend to come see for yourself,it will not only change your lives but those of which you share this with as well.
I was very pleased with my experience. I went in to get a truck and got a car that I could t pass up because the deal was to good. Mr. Rusty was friendly and patient and was very customer knowledgeable.
The sales lady didnt have no idea what she was selling
The staff was courteous, willing to go the extra mile. Definitely stopping by next time I need another vehicle. Smooth transaction!
They where very friendly and went beyond to help us get a vehicle and im very pleased with the outcome and will be recommending them to all my family and friends
Our experience has been amazing! All kudos to Rusty and James. Id highly recommend Killeen Auto brokers for your car shopping needs. Very knowledgeable guys
All I can say is wow it was an amazing experience compared to anywhere else everyone was friendly and really helpful plus it was fast and that was super awesome. I just want to thank the whole Killeen auto brokers staff for making this as pleasant as possible and taking great care of my husband and I thank you so much
Killeen Auto Brokers exceeded my expectations for the 2nd time. Their attention to detail is amazing. Julia went above and beyond to help assist me!! The entire staff is amazing!!
Purchased 2 cars within the last 3 years. Great customer service. Thanks Edward for taking care of us and finding a car that met our needs. Thanks Rusty for getting us checked out.
Great place to get a great car, works with you and best salesmen in the area. Thank you!
Best dealership in Central Texas! Highly recommend this company if your in the market to purchase a vehicle!
Greatest help ever! Guaranteed to walk out with a car! Try your luck!
Today is my first time ever buying a car and the experience was a walkthrough with the help of Julia representing the sale and Mr James as the manager . They were both very attentive to the vehicle to fit my knees and assure me that the condition would meet them I really did appreciate my first time ever buying a car with Killeen auto brokers
This place is Awesome! Julia had me approved within minutes! I would recommend this place to anyone looking for a good quality used vehicle! Very friendly staff, Julia, James, Edward, and Rusty. You guys are awesome!
I had a great experience outstanding professional organization
They are terrifyingly fast here. Not the typical dealership where you are spending your whole entire day my husband and I have been here for a total of 2 hours and we are in his new car. If you are looking for great options this is the place!!!
Julia and James were excellent. Great service. Helped me find a great reliable car. If you need a car I would recommend going to them.
Wasn’t sure about buying a vehicle at this time but I know KAB by reputation from friends. Their reputation was true for my experience. There was no pressure to get into a fancy car that was more expensive than I wanted. I got a car within the price range I was hoping for. Positive experience for us.
I had a good experience here just bought my first car here. Staff is great and they really try to work with you. They have great prices and work well with the military.
Good competitive prices and the people are amazing.
Julia and James really went out of their way to get me into a car, it was quick and easy on my part. Definitely would recommend. They are amazing
Excellent customer service, a five star goes to james,Julia and their team definitely recommended by me and my wife.
Kind of pricey here but over all nice vehicles
Love the environment! Julia and James were phenomenal had a great experience I highly recommend Killeen auto brokers for you vehicle shopping needs, five star in my book!
One of the best experiences I’ve had when looking to buy a new vehicle. They will help you out any way possible to get you into the vehicle you want! 5/5 stars for sure!
Rusty worked very hard to get me and my family into a car. James helped us through the process of financing. We are very pleased with everything that they have done. Thank you for your hard work!
This car lot was extremely easy going and super upfront! I highly recommend doing business with them! Great customer service and quick process doing a trade in!
Soon as you walk into the office, you can feel the calmness that radiates from Julia Reyes and James Draeger.If youre looking for a good used car and you dont want to see sales personnel buzzing all around you, then Killeen Auto Brokers will make your car shopping very calm and fast.
Outstanding customer service. Energy was great from start to finish. Credit problem...no worries come see these guys and theyll square you away. Thanks Edward....I appreciate you!!
HIGHLY recommend this company! Go see Rusty, he was awesome!! Very friendly & helpful & he answered all my questions..got me financed at a great rate & super affordable payment! And I LOVE my new Jeep!! Thank you Killeen Auto Brokers & THANK YOU Rusty!!
If your looking for a car or truck this is the place! Awesome and friendly staff and an amazing selection of vehicles. Ill be driving home happy today. Thank you Edward for helping me.