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Tempur-Pedic Flagship Store - King Of Prussia Mall
680 W Dekalb Pike, King of Prussia, PA 19406, United States
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Tempur-Pedic Flagship Store - King Of Prussia Mall
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Ia
Review №1

After years with a Sleep Number bed and an awesome trip to that store finding out all their new features since our last purchase in 2013, we were sold on the Temperpedic bed immediately upon laying down. We have friends that swear by it and they weren’t wrong. To top it off, our salesman Jon was fantastic. Fun, knowledgeable and never pushy. Gave us the info, answered all of our questions, helped us with pillow selection and always respected our time so we could discuss privately as a couple. Couldn’t recommend this buying experience more. Thank you. Can’t wait for our new bed.

Ju
Review №2

Marius was awesome. He explained everything clearly and tried to match it up to what we currently have. We will come back and work with him because he was so helpful.

Ha
Review №3

Marius was an amazing sales representative here! He was very informative and supportive with what we were looking for. Took his time with recommendations along with suggestions. He was friendly and store experience was overall great! We’ll definitely come back if we need more sleeping needs.

Yi
Review №4

Jon is best guy in the mall! Excellent services! And really funny conversations!

Ri
Review №5

Jon was great! He explained all the differences and was very easy to work with.

Ah
Review №6

I walked into the store just to take a look at the products and I was greeted by John. He took the time to show me around. Even though I didnt make a purchase I will definitely come back and buy a mattress when I am ready.

Ge
Review №7

Marius was super helpful with us as we tried to determine what kind of mattress we may want to purchase.

Ch
Review №8

Worked with Mary Ann to select the appropriate mattress and pillows for me. Mary Ann was friendly and knowledgeable about the products. Mary Ann graciously and patiently answered my numerous and sometimes repetitive questions. Kudos to Mary Ann!

廖祖
Review №9

Very comfortable pillows! It’s hard to imagine I want to fall asleep when my head touched it. The shop assistant is very nice and made helpful suggestions!

Ja
Review №10

Noelani was very knowledgable about all of the products in the store. She gave very detailed answers to all of my questions about the specs and product information. Mattress shopping can be a vulnerable experience, who doesnt feel a little self conscious laying on a bed with people walking by? But Noelani made it an extremely comfortable experience. She is a wonderful representative of the Tempur-Pedic brand and a wonderful store associate.The store itself was immaculately kept. Very clean and sanitary. They even used bed napkins so you arent having to lay directly on the mattresses and pillows in the showroom, and this does not impede your ability to enjoy testing the products.

Am
Review №11

Everyone was so helpful! Noelani was the best and helped us find the mattress/pillow combo of our dreams

Pa
Review №12

Great customer service experience trying on the different beds. Staff member wasn’t pushy and gave us the time and space we needed to talk through the different options and financing.

Ha
Review №13

Awesome experience! Noelani was super helpful and we were able to try out pillows safely with a pillow covering!

Cl
Review №14

Marius was great. Really helpful in deciding which pillow would help me sleep better. Highly recommend you visit if you’re having trouble sleeping.

Au
Review №15

Jon was very helpful in educating us about different mattress options. We did not feel pressured to buy immediately which is a welcome change for a mattress store.

Ya
Review №16

Jon is a really nice guy. I love the “magic” mattress that he show me!

Li
Review №17

Jon was lovely. Highly recommend him for all your pillow needs! Thanks for all of your help Jon!

Tr
Review №18

Noeille was very nice. Got my neck pillow buy 1 get 1 free. Great deal honestly! Each is like 100bucks. Invest in your sleep! Worth it! Will def get a bed sometime in the future!

Vi
Review №19

Excellent customer service! The sales person, was amazing. Marius was so patient with me. It is an investment that should be considered carefully. I did not feel pressured, in fact, I was encouraged to take my time and explore my options to make sure I was 200% sure! I’m very satisfied with my experience. I was worth the drive!

Mi
Review №20

Excellent experience at King of Prussia Store. Mary Ann was extremely helpful, knowledgeable and patient.

Ja
Review №21

Marius was wonderful and efficient! He helped us choose our pillows and wasn’t pushy and didn’t try to upsell us. Great service and great store!

Va
Review №22

Had a great experience at this store. Decided to buy an adjustable. All of our questions were answered and were able to test the mattresses. Manager and staff were great to work with. Didnt feel the pressure to have to purchase anything.

Sh
Review №23

Came into the mall first store that I saw and I have to say, I’m very impressed with the presentation and knowledge of MaryAnn the sale associate. She was very warm and welcoming and was able to answer all of my questions. I will definitely be back and look forward to purchasing a mattress.

Cl
Review №24

Marius was excellent. We looked at several brands and several stores and he was without a doubt the most helpful guiding us to a mattress and frame that fit both my wife’s and my personal needs. Extremely patient and not pushy at all. Highly recommend requesting him in store!

Ke
Review №25

Marius was super friendly and helpful! Thoroughly answered any question we had!

se
Review №26

Great experience! The staff was extremely helpful and friendly. Mary Ann sold us a mattress and bed frame that is going to change our life for the better.

Su
Review №27

We had been shopping mattresses for a while and decided to go for a tempur pedic. Marius was very knowledgeable and took his time showing us the different models. It was helpful to have the in-store experience to shop!

Pr
Review №28

Excellent experience at the KOP store! Noelani was very attentive and helpful to us and we were able to get the mattress that fit our needs the best.

La
Review №29

Friendly and helpful staff at this location. I visited twice and had good experiences both times and especially liked that I didn’t feel rushed when lying on the mattresses. Ended up purchasing one!

Je
Review №30

Great experience. Went to the King of Prussia mall and into the Tempur-Pedic store. I’ve been wanting a Tempur-Pedic bed for a while, however they are pricey. I’ve been through 3 beds in the past 8 years due to dips in the bed and I’m tired of it. So I’m hoping that this bed won’t. I’ve heard good things and did a fair amount of research. Was taken care of by Naelani who was very professional and accommodating. Never felt pressure and did a great job of explaining things. After feeling comfortable I went for the plunge. Purchased split king with adjustable frame. Was told about 5 to6 weeks and three weeks later was called and it was delivered. The guys who delivered it did a great job and it took less than 30min.I’ve only had it for a week now, so hard to review, however it is very comfortable and getting good night sleep. Love the adjustability of the bed for watching TV, reading or working on computer. Overall great experience and impressed. Hopefully the bed will last longer than others.

Na
Review №31

The staff was very friendly and knowledgeable. They helped me pick out the best pillow for my neck and back pain and allowed me as much time as I needed to test out the pillows.

jo
Review №32

Marius was a huge help. Very knowledgeable, friendly, and patient. Answered any and all questions we had. Best buying experience I have had in a long time.

Ra
Review №33

Staff were very friendly and helpful. They made sure to assist us in making our decision but gave us space when it was clear we needed to speak between the two of ourselves.Highly recommend this location

Hu
Review №34

The store is on the third floor. Marius is very nice and professional. Got our second mattress here. Love it so much!

Ab
Review №35

Just ended up buying pedic cloud pillows in 5 minutes. Marius was really helpful in providing the right guidance without overselling anything, this is what a great customer experience feels like. Thank you! Off to sleep experience..

Ro
Review №36

Our sales associate Marius was extremely friendly, and helpful. No pushy sales here, only great information about the product. I love the mattress we purchased. Buy your tempur pedic at this store.

Ro
Review №37

Marius was awesome in helping us the select the mattress we needed. He was very knowledgeable and answered all of our questions. We can’t wait for our new mattress to get delivered!

Ja
Review №38

We love our tempur-pedic mattress. The staff at store will give you great advice how you can pick your bed.

Jo
Review №39

Worked with Marius and he is very accommodating and informative. He gave us sleeping tips for my boyfriend and I, since we get hot super quick when asleep. I would definitely recommend going to buy a Temperpedic at the brand store for the best quality care, and added perks.

Sh
Review №40

MaryAnn was very helpful in assisting me in choosing the right mattress for me!

Kr
Review №41

He was very polite and new his stuff! Great info

C
Review №42

Marius was an excellent salesperson. I love the pillows we purchased.

Je
Review №43

Staff was friendly and happily accommodated my switching back-and-forth between beds. They patiently explained components, pricing, financing, and delivery options. I highly recommend a visit to this store when shopping for beds.

Ja
Review №44

MaryAnn and Noelani were both extremely helpful as we chose our new Tempurpedic mattress… many thanks!

Ro
Review №45

Marius and Noelani are amazing. I worked with them in the King of Prussia, PA store. I had many questions and they left no stones unturned to make sure my requirements were met. I was so happy that it lead to a purchase of pillows and mattresses. In addition, they found alternative solutions for some of my request. I would recommend going over to this place in kop mall to tend for a beauty sleep solution.

La
Review №46

Came by just to purchase a mattress protector. The staff was so welcoming Noelani, Reggie and MaryAnn. Made my experience there awesome. When I’m back in town I most definitely will check them out. Great Group!! 😃

Do
Review №47

MaryAnn was so helpful and patient with us. Definitely recommend her!

Ni
Review №48

Great and friendly staff! Wonderful experience. Great service!

Ri
Review №49

Reggie was great! Taking my wife and I through different options - based on our own personal preferences! Great store and experience.

Al
Review №50

Noelani was very sweet and helpful. Very happy with our purchase.

Bi
Review №51

MaryAnn was very helpful showcasing their products, very comfortable mattress.

Ci
Review №52

We had a great experience purchasing a new mattress from Reginald. He was very friendly, professional and informative without pushing us with a hard sale. The store was clean and the mattresses were sanitized between customers. It was nice to have a very normal experience purchasing a mattress- being able to test them prior to buying- yet remain safe with mattress and pillow covers. Great experience!

Ni
Review №53

Absolutely excellent customer service! Marius was so helpful and kind to me & my father! Will enjoy the pillows I bought :)

Ni
Review №54

I had an amazing experience at the Tempur-Pedic store. As soon I told the store associate, Reginald, what I was looking for, he knew exactly what I needed. There weren’t any on display so he had to go to the back to check for it. When he returned he also asked if I wanted to try out the pillow first before purchasing. The pillow is absolutely what I needed, and supports my neck perfectly. Also, they were having a special, and I was able to get 2 pillows for the price of one! I’m so relieved I found a pillow that will end my constant neck pain! Reginald was so friendly, helpful, and knowledgeable! I definitely will be a returning customer!

Vi
Review №55

Marius was extremely helpful in getting us in the right bed. Very professional no pressure environment. Glad we are part of the Tempur family now

Pa
Review №56

Marius helped show us around the showroom floor at the different options we were interested in. With his knowledge, we were able to learn a ton about the best options for us that will help us sleep with the best alignment to provide a restful nights sleep. He was very insightful, courteous and helpful. The store was very clean, following protocols to keep all of the products sanitized which helped us feel safe testing out different mattresses and pillows.I highly recommend checking out the Temper-pedic store at the King of Prussia Mall and utilizing the helpful staff. Sleep is one of the most important things you can focus on to help stay healthy and happy!

St
Review №57

Marius was awesome! He helped us find a great bed and was very thorough to ensure we found what worked best for us!

Ol
Review №58

Mary Ann is super nice and very helpful. She helped us picked the pillows. Great customer service!

ke
Review №59

We had a very pleasant experience here! The staff was friendly and most importantly everything was clean. They ensured our safety & followed all procedures to allow us to test the products including sanitizer & protective covers.

Co
Review №60

I did an exchange and it was an easy process. Mary Ann was really helpful. What I liked most was that they were patient with me while trying out pillows on a previous visit, especially with Covid regulations making the process slower.

An
Review №61

Sales people (Maryann) were super helpful and friendly!! And the pillows were on sale!

M
Review №62

Mary Ann had excellent customer service and we had a great overall time.

Ka
Review №63

The service was perfect. Marius was very helpful in explaining the differences between the mattresses and he also gave us the time to think about our decision.

Ap
Review №64

Mary Ann Lindelow was an EXCELLENT sales associate!!! Extremely honest & knowledgeable about the temperdic products & beds. Excellent service

Ja
Review №65

I bought pillows from this store this weekend and my neck pain has disappeared in just a few days. Amazing product and the sales people are super nice also.

Th
Review №66

Huge shoutout to Reggie and Mary Ann for the amazing experience. They were both extremely knowledgeable and helpful. If you are in the KOP mail looking for some sleep info stop into to see them. Thanks

Ju
Review №67

Came in to look for the first time. Love the product, MaryAnn was a delight! Very helpful and knowledgeable. We will be purchasing very soon!!Rob Johnson

Wi
Review №68

Extremely helpful service and knowledgeable on all products. Was able to recommend pillows for my sleeping habits and what would be good for my sleep type

Su
Review №69

Reginald was an excellent salesman. He explained all the versions and different levels to us so we could make a well informed purchase.

Ma
Review №70

Noelle (I may have spelled that wrong) and her manager were awesome. Noelle actually even saved me from making a $1600 mistake! Im doing a warranty exchange with Tempurpedic (original mattress not purchased at this store) and they offered to upgrade me to a higher end model if I so choose. After trying a BUNCH of different models in multiple stores, I was extremely confused. They all felt completely different store to store.Im almost 1.5hrs away from this place, and out of desperation of not knowing what to do, I called in and spoke with the manager. He gave me a ton of info and let me know the procedures they take at the store to ensure the beds will feel broken in, and feel like they do in your house.I was pretty convinced I was going to upgrade to the Luxe Adapt Firm, which would have cost me an extra $1600 on top of my warranty credit. When I got there, I worked with Noelle to narrow down a bed that would be a great upgrade for me. Even though the upgrade is being done from Tempurpedic direct and not through the store, Noelle still took over an hour, to address any questions and concerns I had, especially because of my hip and back pain. And she did all of this knowing full well that I wasnt there to buy from them, only to confirm which one I like.At her suggestion, I tried the Pro Adapt Medium Hybrid, which I honestly believed wouldnt have been good for me, and had completely written off before even going in. She explained the different construction methods between the bed, and after laying on it, Ive come to believe that is definitely the bed for me, and is $800 cheaper than the one I was going to buy.If youre in the area and looking to buy a Tempurpedic, dont go to an independent store. This is 100000000% the place to go and get you from. They wont steer you straight to the highest price bed if its truly not the right one for you.

Ge
Review №71

Mary Ann, gave me a great experience she was kind and very patient helping me find what I needed. Staff was GREAT highly recommend!! 💯

Sh
Review №72

Reggie was great. Gave us all the i information about all models and pillows. Everything clean. Each person lays down on a single use fabric protector.

Lu
Review №73

Helpful and knowledgeable staff - very happy with my purchase experience.

Je
Review №74

Mary Ann was exceptionally patient and knowledgeable and did not try to steer me to one bed or another. She provided very detailed information and was not pushy in any way. I loved working with her while searching for my next dream bed!

Mo
Review №75

Such courteous service! Found the perfect matching mattress thanks to MaryAnn

Da
Review №76

Noelani provides the best customer service! :)

Ky
Review №77

Mary Ann Lindelow was very helpful and answered our concerns. We will be looking forward to work with her to get one.

Bl
Review №78

Reginald and Noelani are amazing. I worked with them in the King of Prussia, PA store. I had many questions and they help educate me on all their products. I was so happy that it lead to a purchase. In addition, they found alternative solutions for some of my request.

Be
Review №79

Noelani was so nice definitely reccomend coming in

Al
Review №80

Had a great shopping experience.. definitely ask for Reggie. He explains everything very well and is patient.. Reggie put covers on everything we tried so we felt safe trying out the different mattresses in the time of COVID..

Ch
Review №81

Few weeks ago my wife and I purchased new pillows from this store. Big shout out to Marius and the friendly staff here. They made us feel very comfortable laying down the protectors so we can try out the pillows. We slept on the new pillows for two weeks and they are excellent.

Ke
Review №82

Customer service rep Reginald was excellent in his presentation of the tempur-pedic bed. He eased our mind

Di
Review №83

Nice experience at this store, the associate Marius was great. He asked us a few questions and he sold us the Prolo pillows. We love them!

N.
Review №84

Awesome experience with coming in to try out mattresses. The store was appropriately observing Covid precautions. The sales people were extremely helpful with out purchase.

Ta
Review №85

What a great experience! Noelani was so helpful and knowledgeable.

Me
Review №86

Friendly, helpful and patient staff! I purchased a few pillows. I will definitely return when we decide to purchase our bed.

Ha
Review №87

Reggie was great. Best bed we’ve ever bought. Pillows are a must too and now buying a mattress topper for the pull out sofa

Qu
Review №88

Nice and clean! You can try anything in the store as well.

Ma
Review №89

No no was super helpful!! Highly recommend

Xi
Review №90

Very nice experience for testing and buying a neck support pillow at king of prussia. Noelani is very helfpul and in patience!

An
Review №91

Excellent service at the store today by MaryAnn! Very knowledgeable and very helpful!

Ju
Review №92

Mary Ann was so amazingly helpful and insightful, will becoming back thanks to her great customer service. GIVE HER A PROMOTION.

br
Review №93

So happy I came here!! If you’re looking for a temper pedic mattress you must go to the King of Prussia flagship store. Don’t stop at a mattress factory. Get the best service and knowledge from this store! Maryann was great. Had plenty of time to try all the mattresses out for as long as I wanted. Thank you!

To
Review №94

Great experience testing out a mattress here. MaryAnn was extremely helpful!!

Ch
Review №95

Mary Ann is the best! She helped answer all of our questions about which bed to get and we decided on a Luxe-Breeze soft!

Ha
Review №96

Very helpful in helping pick out the perfect pillow!

Em
Review №97

My partner and I went shopping for a mattress today and had an AMAZING experience. They were great about following COVID-19 distancing, and had protective covers for the beds and pillows, so I felt safe trying out the different mattresses.Noelani was delightful, 10/10 work with her if you can! She gave us a lot of time to really get a feel for the different mattresses. Wed done some research before coming in and were totally surprised by what we ended up liking after she guided us through some options. She didnt try to upsell us at all, she really listened to how we were feeling and gave us insight into the different Tempur-Pedic options.For one, I had never been on a more comfortable mattress. While its expensive, wow did it give such a weightless feeling. The quality/experience made it worth the price tag, IMHO. Were really glad we took the time to give Tempur-Pedic, and the different mattresses a try. We also decided to finance it, which we wouldnt normally do, but it was 0% APR for 48 months! The only bummer now is having to sleep on normal beds until our move across country (which they were also wonderful about accommodating).

Le
Review №98

Great customer service and a phenomenal experience addressing all of my concerns!

Dy
Review №99

Very helpful, answered all of my questions and let me try out the products i was thinking about!!

Al
Review №100

Mary Ann was great, very easy to work with

Information
24 Photos
100 Comments
4.1 Rating
  • Address:680 W Dekalb Pike, King of Prussia, PA 19406, United States
  • Site:https://tempurpedic.com/tempur-pedic-stores/tempur-pedic-king-of-prussia/
  • Phone:+1 610-271-8094
Categories
  • Bedding store
  • Bed shop
  • Mattress store
  • Bedroom furniture store
  • Furniture store
  • Sleep clinic
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–9PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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