Excellent experience with them! Ryan & Nick were very polite & informative. Being that I have a new car (2019), the windshield has a camera & had to be recalibrated. I was happy to have my windshield replaced within a day! Hopefully I never have another cracked windshield but if I do (or know someone who does), I will use them again & highly recommend them to everyone! Keep up the great work!
Fast service nice people decent price.
Yesterday I had my windshield repaired and am extremely disappointed in the service. The technician left sticky spots all over the dash around the area of the repair (see pictures). The repair receipt also states the exterior windows were cleaned and the vehicle vacuumed which definitely did not happen, not even the front windshield. I honestly didnt expect those things to be done but dont put them in the receipt record if they were never done. I technically didnt pay for the service since it was through insurance but I am extremely disappointed and would not go back if I had a choice. Emailed customer service who was not helpful.
Just had my 3rd chip expertly repaired by the fine folks at this here Safelite. True heroes, I tell ya!
Very helpful. Got me in the same day to fill a rock chip! Highly recommend going here if you need something done.
All the guys here were so nice! And my car looks great again!
Came right to the garage on a very hot day and did a good job replacing the windshield in a timely manner.
Got me in & out great work guys thank you highly recommend!
The entire crew was fantastic. My insurance company recommended Safelite and Im glad to have gotten my new windshield from them.
I had an issue with water leaking from my Bluetooth speaker. Went to Safelite to see if it was my windshield but Nick ( the manager) checked my sunroof first and found that the drain holes were clogged causing the leak. Didnt need to replace the windshield. I have had but great experiences at Safelite and I appreciate the awesome service! Nick is such a nice Guy and Very knowledgeable!! He is a Great asset to the shop! Thanks again Nick!
Great service and excellent service.
They were super friendly and fast! Great service!
10/10!! Fast service, friendly, and got us in within 48 hours!
Very friendly and accommodating!
This company has given me the runaround on getting my windshield replaced. The first time I had everything arranged and dropped my vehicle off and was suddenly informed that I would actually be charged an additional $700 to re calibrate my sensors. I worked it out with Subaru to do the calibration work and after 2 weeks of trying to schedule another appointment I spoke to a rep and they agreed to just replace the windshield. I dropped my car off today and an hour later they called and said they wont do the work unless I have it all done in house. I tried to explain that I had it worked out with the associate from Safelite that I spoke with and was told its policy. What a waste of time. When you attempt to call their off, you get a recording that indicates that they dont take calls and refers you to the website.
Great work done, helpful staff
Very good service
Had my back glass busted out by vandals. Not only did Safelite have the quickest order time but their customer service was wonderful (had some issues obtaining parts). I love that they email you your technician prior to the service so I knew who to expect. I had a gentleman named Mark who was polite and efficient. Great experience! Will definitely recommend. To add an edit: our tech went above and beyond. He even cleaned up the glass in my driveway which wasnt expected but definitely appreciated! Thanks Mark!
Excellent service, very friendly and helpful, very satisfied. Thank You!.
They replaced my windshield, replaced my wiper blades, cleaned off my dash, and vacuumed off my rugs in the front seat in about an hour. They were very kind and efficient! Paid under $300. Overall very satisfied!
Well done!
Very fast professional service. Kept me informed of progress on windshield change. Easy to book appt on line. Came to house to repair
Very efficient plus vacuumed the floor and cleaned ALL the windows. Impressive! I recommend.
Safelite replace the windshield in my 2016 Silverado. Matthew was my tech and he did a great job. Prices were good and service was excellent. Wouldnt hesitate to use again thanks guys
Ryan came to my home to install a new windshield. He was wonderful! Fast, clean, good conversationalist, kind, and fairly inexpensive. If you need auto glass replacement, Safelite is the place to call!
In and out fast.
Several weeks ago some wonderful person decided to break the glass out of our SUV. We called up Safelite because they were approved by our insurance. We got an appointment scheduled for a few days later. They came out as scheduled, cleaned up all the broken glass and replaced the glass.After leaving, I noticed the lift glass open message was stuck on the car, causing the dome lights to be stuck on. I gave safelite a call back and they sent someone back out a couple days later to fix the issue.The service tech was fast and friendly, and he even cleaned up all the broken glass on the ground.
The service was fast and the customer service was great! He went above and beyond! Would def. recommend
Very well run business, have been happy with the work that they do. 5*
Great service n quick
I went to the La Crosse WI location. Customer service outstanding! My windshield was replaced quickly. Online support was very helpful as well.
Aaaaahhhhmazing service! Fast and well done. Best experience Ive had by far
Great experience. They not only replaced my windshield, but also vacuumed the interior. I waited in the lobby for my car to be done and was able to enjoy a fridge stocked with soda, snacks, and TV. Would highly recommend!
Im very happy with Safelite...I got a great quote....great service and Im back on the road...dont fool around with the second rate glass shops....go right to Safelite and get it done right..........
Great employees! Great place!
Lovely waiting room with some minor things like coffee, soda, or a classic plastic cup of water. Along with a actual guide to change the TV channels. Little things go the distance. The La Crosse location in three words? Friendly. Professional. Informative.
They did a nice job. Fast and well done as expected. They did a good job of explaining everything. Highly recommended.
Very fast and efficient service. They took care of everything...even filing the insurance
Excellent repair work by a friendly and professional staff. Had 2 chips in my windshield and they were fixed and I was on my way in less than an hour. Quite impressed.
Great, quick service! Replaced my windshield and even vacuumed the seats and front area. Friendly and hospitable staff
I had Safelite repair a chip in a windshield and they did an excellent job. I scheduled the appointment through my insurance provider and the technician from Safelite called me to confirm and agree on a place to meet me. Then, the company emailed me the name and photo of the technician so I was sure who I should be expecting. The work itself was done very well and the chip was repaired. Everything went well and was done in a very professional manner.
We had Jarod from LaCrosse Wis. Put a shield on my Mini Cooper. On time. Very professional, looks better then new, no mess. Would highly recommend them. Thanks for the great service.
I was told it would take 2 hrs to put new windshield in and to calibrate it with my safety stuff since its a Toyota. 2 hrs and 10 mins later still waiting looking at my rav sitting waiting for the guy that can calibrate well it was in the office with another worker for a long time! I had to get up and knock on their door and ask if he could start. I could tell he was not happy and said the other guys are starting it. those guys told me they dont know how so they waiting on him. Then he said it will take another 45 mins to calibrate . Then he finally went and helped them out and said he well help speed up the proces . Wow I work in customer service and this is a bad example!! Overall took almost 3 hrs to complete. not right in my book! They were nicer tho after it was done
Quick, efficient and friendly customer service. Good place to go. They have great pricing as well.
I highly recommend Safelight. They were so accommodating when my windshield was broken, they even offered me a ride to and from the shop when my car was being fixed! Not only were they willing to help, they even vacuumed my car and it looks like new. They were friendly, very skilled, and got my car fixed in no time. Ive never had a better experience. Thank you!
Never answer the phone when calling
Had a rock chip my windshield on vacation, stopped in on my way home. They fixed it on the spot in about 1/2hour
Used the mobile service. Quality professional service. Great attention to detail.
TIL: Safelite doesnt throw away glass they recycle it! When I heard that it meant they not only believe in fixing/replacing my windshield but they are fixing the environment too!!!
Best service I have ever had for windshield replacement.
So far so good and faster than expected. They even cleaned the floor mats.
Best place to get your auto glass if you have to buy out of pocket! The cheapest cost in the country!
Awesome job. My car was super clean afterwards, too.
Installer did a good job
The tech was on time and was professional...very pleased with the outcome of the work...sorry was so cold out🤪
Have had 2 pieces of glass replaced here. They do everything they can to get you the lowest price and top tier service.
Great fast, professional, convenient service.
Technician was prompt. Did an exceptional job and paid close attention to detail.
Friendly and knowledgeable staff
It was awesome.
Good customer service
Fast and easy
They quoted me one price and charged my insurance company twice as much
Got the job done but took 2 hrs longer tab they said it would.
Fast and friendly
Went because my rear view mirror fell off. The guy there fixed it in minutes for no charge. Would rate 10/5 if I could
Great work.
Replaced my windshield in minuets
Knowledgeable, quick and helpful
Excellent service