user
1st Chance Tire & Automotive
5606 Murfreesboro Rd, La Vergne, TN 37086, United States
Appearance
1st Chance Tire & Automotive
Comments
St
Review №1

When my local shop closed I decided to give these gentleman a chance. Came highly recommended by a competitor. All I can say is very awesome place. Brought in two wheels to replace two broken wheels and needed new tires and an alignment. Very quality service and kept me updated. Highly recommend!!! Great job Chris and staff!!

Mi
Review №2

Chris & Damian went over the top to look at both of our cars on the same day! Both cars were able to be diagnosed and repaired, one free! The other they diagnosed and aligned perfectly! I was a mechanic and service manager for decades in a previous life and so I know how good they took care of me. How they do it for the low price they charged I did not ask! Thank you!!!!

An
Review №3

If youre looking to purchase a new set of rims & tires or have your brakes done.1st chance is the place to go. Just give Carlos,Chris or Damian a call. Ive been going to 1st chace for 6 years and love there work. Thanks guys😊

Lo
Review №4

Excellent work, service accomplished by very professional personnel. They will take the time and effort required to complete the job and go the extra distance needed to please the customer. I would and will recommend to anyone needing their services.

Sa
Review №5

1st Chance has been one of the easiest auto shops I have ever dealt with. I do not have very flexible hours at work, and their implementation of an afterhours drop box is perfect. I was able to drop my vehicle off after hours, select the services I wanted, pay the bill, and have it ready for pick up within hours of them opening the next day with out ever being interrupted at work with a phone call. This is the second time I have had Carlos as my writer and couldnt be more pleased with his work and professionalism.Thank you to everyone who make this great service available!

Gn
Review №6

Nothing but good things to say about this place. Got 4 new tires, rotors and brakes from them… all swapped out/installed in less than 3 hours. Their quote was hundreds of dollars less than the other places I shopped. They even reinstalled the camper shell on my truck so it sat more flush, and tweak my hitch so it would line up better with my RV’s ball. Shout out to Damien who was ultra helpful and incredibly informative. Will def comeback next time I’m in the area needing work

W
Review №7

Always awesome. Wish they worked off of appointments but the service is worth the wait just arrive when they open to avoid long wait times because they work on 1st come 1st serve basis. Other than that great shop with reasonable out of pocket expenses

Ta
Review №8

I had them install some tires I purchased on my own. They were affordable, professional, and quick with service. I’ve had other service here in the past as well and always have a good experience.

Ch
Review №9

Best people. Best service. Best choice. Mr. Webb has always been very good to me since I purchased a muffler for a truck I purchased in 1996 that put food on my familys table. I actually look forward to coming in for new tires in a few months. The quote was far less than expected.

Er
Review №10

FIRST CHANCE is FIRST RATE in customer service, products and price! I have been doing business with them for many, many years and the outcome is always the same, an excellent experience at a great price with quality products that I can trust.The entire staff is professional, knowledgeable and friendly. However, Carlos is one of the best in the business. He knows his customers and goes above and beyond to make sure that they are satisfied and get the absolute best deal on their products/services. I never feel pressured to buy anything or afraid that they are inflating prices or overcharging me. I wouldn’t trust anyone else with my tire services! Give them a try. You won’t be disappointed. 😁

Jo
Review №11

Chris at first chance was great. Great communication and really helped me with my vision for my truck. Will trust them again with any future needs.

Vi
Review №12

This was my first time doing business with 1st Chance. I had heard good things from people I know though. I bought a new truck and wanted the factory exhaust upgraded. I called SEVERAL places for pricing to remove my dual resonators and Mufflers to replace with Flo-Masters Single Chamber versions.Nobody came close to their value. Not only that, but their exhaust expert dropped what he was doing and walked to my truck to give me his input. I had planned on keeping my factory tips since theyre molded into the bumper, but he showed me a few more options and I fell in love with the Black Chrome rolled edge tips. The tips were very reasonable as well!I was texted when he started on my vehicle and it was done faster than I expected and was kept spotless just like I dropped it off. I LOVED the ride home. I will be bringing all of my future business to 1st Chance. Now I know why Ive had people recommend them! I would give 6 Stars if I could!Side Note: For people worried about Covid, they are prepared. They have new tires set up for distancing.

Sw
Review №13

I just had two bad catalytic converters replaced due to vehicle not passing inspection. Chris ordered them the day before. Dropped my vehicle off the next morning and by noon my vehicle was fixed and ready for pickup! The crew is very professional and dependable! Will give you the best reasonable price in the Middle Tennessee area. Quality of work is grade A!! Thanks Chris!

Ja
Review №14

These guys did an excellent job on my truck! They also have the best prices in town! Highly recommend anyone and everyone to use them. Ask for Chance!

Da
Review №15

Great people great service... Ordered tires... there the next morning and off I went with a great set. Highly recommended..

Cl
Review №16

Great service, truck looks better than I expected, Damian was awesome, would definitely recommend to family and friends!

mi
Review №17

I have had work done several times at 1st Chance Tire involving from new tires, brakes front end repair to lifts and have always been well satisfied .

Ch
Review №18

Great people, great service, great price, overall great experience! They took care of me and my car. With an experience like this, ill for sure be returning.

Jo
Review №19

Amazing service and fair pricing. Will be using them again for my auto service needs.

Li
Review №20

I had to get 4 new tires and an alignment quickly because I was leaving town in a couple of days. They got me right in the day I called. They gave me great pricing and great service. My car rides so nice now and I dont have the roaring sound in my front end anymore that used to scare me to death driving on the interstate! I would recommend 1st Chance Tire to anyone needing vehicle maintenance/repairs! Thank you Chance!!

Al
Review №21

Good place, great service, fair prices. Very professional, they really know what they are doing!!! Thanks so much!!!

Da
Review №22

1st Chance Tire did an amazing job aligning my ‘61 Corvette. It is a challenge to find a reputable shop to work on classic cars. They were professional and prompt.

he
Review №23

When nobody in town can get you . They will take care of all your needs . Call them first

Yo
Review №24

What can I say guys! You know, I am going to be fair. By no means am I a mechanic but I do know my SUV and I know its history and its quirks. With this said, if my advice had been listened to in the beginning...... I might not have had to pay a bill next door at the transmission shop.If OEM axles had been used the 1st time around, my H3 would have stayed out of 4WD. After the 3rd visit to your facility, the installation of OEM axles cured the problem of my 4WD engaging on its own.My question is, why do you think it took OEM axles to cure the problem???Could it be, aftermarket parts are of substandard quality? This is something to ponder considering the fact the GM parts cured the problem.Therefore, I can only surmise; if quality parts had been used the 1st visit..... There may not have been a 2nd trip or a 3rd trip to your shop. Since I had not had existing differential problems, there exists the possibility I might not have had to pay a transmission shop.I can only hope you will listen to the customer more intently in the future.In all, I am not happy at all with my initial bill, the subsequent transmission bill and the bill for OEM axles. Granted, your shop gave credit for the substandard axles but that is it. I was not compensatedIn the least for my time or the inconvenience this caused me. The amount of time this took to get to the root of the problem was absolutely absurd. Total amount of time I was without a vehicle was over 2 months. Tell me, how does this seem fair?I will give credit to the fact, you did eventually get the problem cured! But at whose expense????I would advise, for future reference, listen more closely to the customer. I feel like everything I said fell on deaf ears.

J.
Review №25

Awesome Experience!Went in and told the gentleman that my car had a noise coming from the muffler area, dropped it off and from there all the updates and communication was via text. Best experience Ive ever had for car maintenance. And they did not push me to replace the muffler. They repaired the existing problem at a great rate.

Sh
Review №26

I needed new tires, and they did not disappoint!Asked for some advice on a new set of All Terrain tires, and they were right on the mark. They did not push for the most expensive, but instead found a set in my price range. They worked with me to find the perfect fit, and installed a leveling kit on my front end.Great staff, great product, and amazing service!

Ra
Review №27

Outstanding service and price. Called other places for a quote, and their price beat them all. Service that would take 2 days elsewhere, they had my vehicle ready in a matter or hours! Chris explained everything thoroughly, and was very courteous!!

He
Review №28

I was concerned my car needed new struts/shocks. Ive owned it for several years and bought it used and after a cross-country move (and time), I felt certain the rough ride was due to worn out shocks/struts. I brought my car in early and left it for the gang at 1st Chance Tire & Automotive (they came highly recommended to me for quality support, extensive knowledge, and fair pricing). They did NOT disappoint!! I worked primarily with Chance, who listened as I explained what I needed, communicated with me every step of the way, and gave me prompt and accurate information about what my car needed. It was more extensive than I thought, but it also wasnt surprising. The car definitely needed some upkeep and care. Chance provided actual photos of my car and explained what needed to be done. He also provided fair pricing and delivered a printable quote. The service was done very quickly (next day), and accurately. There were no surprises or extra charges over the quote. The car rides beautifully now and is far safer too! Im overwhelmed by the service and care I received. Thank you so much 1st Chance!!! Youll be my 1st choice going forward!!!

Mz
Review №29

The guys at this place are great. Gave me a good deal on a tire and had me back rolling in no time.

Ch
Review №30

Great customer service and follow up. Ordered wheels and tires and had them installed on my 2019 Titan. Best price around. Worked with Chris and he was awesome!

Je
Review №31

I’ve been working with 1st Chance Tire for several years. I have had the privilege to actually speak and negotiating with the owner Chance. This gentleman is honest and always gives the best deals in Tennessee. He’s not just the owner he is on the front line with his employees. I recommend anyone needing any tires, wheels and mechanical work take your vehicle to them! I just had a lift kit and wheels and tires put on in the same day. Service is fast and all employees are so polite and helpful as well. Don’t waste your money at any other tire store this one is truly the best. I also want to thank everyone at 1st Chance Tire. Super happy with your work, love my lift and wheels!!!!!!!

Ju
Review №32

1st chance has always provided above and beyond service for me for over 15 years. I recommend 1st chance to anyone who wants quality work at a great price while expressing exceptional service and professionalism.

Sh
Review №33

Fast, Friendly, Honest, Affordable, Knowledgeable service. I wouldnt hesitate to recommend. Thanks again Carlos

Ad
Review №34

Carlos provided top notch customer service.

a
Review №35

Called for a quote on a rotate and balance with new rim install. Got the she is a girl price gouge her quote that was twice all of the competitors. Go someplace else.

Da
Review №36

I just got my exhaust done here. I have had a couple things done before too. They were super fast and super friendly. I would recommend them to my friends and family for sure.

Mi
Review №37

I’ve done business with chance and his family several times.The work ethic and quality are second to none.I would recommend them for your automotive needs

Da
Review №38

I normally do my own work on things,, but some times you just dont have the time or the equipment to do it yourself. This is a great shop, friendly staff,and they did a great job and even had it completed early. Highly recommend to others. Will definitely look to them for future automotive work.

Da
Review №39

This is an outstanding, professional shop. Great service. I had my custom 20’s balanced. They were all out of wack! 1st Chance dialed them in. They had the right equipment and expertise to get the job done. Carlos was great to work with!

Ro
Review №40

1st Chance tire & Automotive is a very professional place to do buiness with, the staff is very professional the prices is affordable & there technicians are of high quality .

Ja
Review №41

Great place. Very clean kinda pricey but love the professional customer service

Da
Review №42

Carlos assisted me in ordering a specific tire to match the set I had. Had it there in an hour and took no time at all for someone to put the new tire on my wheel. Professional and efficient. Cost effective.

Do
Review №43

Always have GREAT customer service and Ive never had any issues with anything Ive ever had done there. A GREAT place to go too.

Ro
Review №44

Carlos stayed in constant communication with me about the repairs I requested and did not hesitate to give me a quote on those repairs needed before proceeding. Very courteous, profession, reasonably priced, and repairs were done within a timely manner.This is my second experience with 1st Chance tire and auto. I highly recommend them as they were recommended to me. And, I plan on being a repeat customer. Thank you so much for taking care of me and my car.Robbie

Co
Review №45

Always do good business we bn going there for years

Jo
Review №46

Been using Chance for years!! Always best service and prices anywhere

Wa
Review №47

They stayed in touch with me the whole process

Wa
Review №48

Outstanding service, updates and customer service. Will do business again for sure!

S
Review №49

Best place in town for quick, quality service and the best prices on accessories for your vehicles! Was kinda disappointed to find out Keith H didn’t work there anymore but Carlos filled his shoes and came with the same professionalism i had come to expect when going to 1st Chance! Just goes to show that they dont let just anyone take care of you there. All around 5 stars! Highly recommended!!

k
Review №50

Awesome 😎 representative for the storage unit they have ⭐️⭐️⭐️⭐️⭐️

Br
Review №51

Very professional, did a great job with my lift and new rims and tires for my Tacoma. Great Service.

Na
Review №52

At first I was a little nervous about using a new tire place, but they made me feel very welcome and comfortable. If you have any questions they answer them without any problem. Chris was the person I spoke with, very helpful.Great Job....

Da
Review №53

Took my car in for simple fixes. The guy at the counter wrote everything in order stated my car wouldn’t be seen till Monday. Got text messages the second they started working. Chance called me listed everything I had originally asked for and stated the solutions. I approved then the car was ready for pickup Tuesday. Couldn’t have asked for a better mechanic service. Thank you all!

st
Review №54

Professionals!If you want the work on your vehicle done right ?Then this is the place for you.I have been going here for years and the work is always done right.Chris and his staff are Professionals.You will not be disappointed.

Jo
Review №55

First chance did s great job.

Of
Review №56

Great place, I would strongly recommend going there for service! Good group of people

Pe
Review №57

Great & honest people. Great Communication. Quality Work!

Co
Review №58

They mounted and balanced my tires while I waited in a fast, professional and courteous manner. I have been a customer for years and shall continue to utilize their service.

Ti
Review №59

Great place to get your vehicle worked onVery professional and keeps you updated on work being performed. Have used them for many years and will continue to use and refer them.

RO
Review №60

Wheels were on backorder they stayed in contact the entire time for over 3 months waiting for Wheels to arrive when they arrived they were quick to contact me and keep me posted on the process when I brought the car in late they had it finished the very next day, car rides excellent these are great people to work with will use them for all my wheel and tire needs in the future

Ke
Review №61

They suggested more valuable and inexpensive alternatives for work I needed on my truck and my cars. Very informative people and I paid what was quoted. No surprises. Thanks 1st Chance.

Ja
Review №62

Warning this place is pretty much the same as your local valvoline repair shop. This place has really went down over the recent year. I really did love this place honest people and on time repair. But since they only deal exclusively for with tire repair and minor repairs they pretty much became useless to me now. I used to travel all the way to lavergne for car repairs now I can just the shops where I am at if I need to change my tires. I don’t know why they change their business I thought it was “Tires AND Automotive” repairs. Oh well best of luck. Maybe someday they’ll go back to actually repairing cars and all around repair then I’ll come back too. I use to use this place for almost 10 years

Ka
Review №63

Best service ever! Great prices! Very courteous employees there.

t
Review №64

Great like always. Chance is the best

fr
Review №65

Even with the bad weather we had come thro. Chance and his team took care of my Tahoe. It looks great! I love the way it drives. They kept me informed the whole step of the way. Looking forward to doing more business with them.

Ch
Review №66

1st Chance was efficient, timely, professional and friendly.

Rn
Review №67

First Chance is locally owned. They have put many sets of tires on my vehicles over the years. I’ve always appreciated their honesty and straightforward communication.

Ru
Review №68

I have had nothing but great experiences at First Chance for decades. I have seen the place change and grow, always with customer service and offerings as their goal. Mike, Chance and Shelly have always been wonderful to me. Most recently I worked with Chris Lord to put new shoes on my Volvo. Once again, great pricing on just the right tires and fast friendly service. The tires ride great and the alignment that I asked for is perfect.

Je
Review №69

Always great service. I have used first chance several times. They always go above and beyond. The text updates are a great method for staying up to date with repairs in progress. Keep up the great work!!

lo
Review №70

Absolutely love it

Sh
Review №71

Had most parts I wouldve had to wait for or most likely out of stock.On 3 different occasions 1st chance has help make my the rebuild of a 1993 foxbody mustang 5.0! Thank you...Cobraaaaaa!

sm
Review №72

Been taking my cars here for the past 7 years and they have great customer service and honest and they respect your time and they have the best prices

ra
Review №73

Made tire delivery checked on tires for me personally that tire was outside there normal scope of business. Very nice people. Tight leaving in a 53 ft trailer swing wide as possible

Ro
Review №74

Great prices and friendly staff!!! Highly recommended. Always my first choice!!!!!

Sa
Review №75

A-1! These guys stand behind their work... Nice job on my lift....

Za
Review №76

Done multiple transactions with First Chance Tire. The customer service is top notch along with mechanical accuracy and they stand by their work. Typically dont here that much from customers on reviews for these type of services. I think this is my second review for this company but its really hard to find someone in this line of work that actually does all of the above. I Highly recommend First Chance Tire.

Jo
Review №77

Couldn’t find the random noise in my steering. Asked them to put on a leveling kit, but he said his guys couldn’t handle it. Now, I’m kind of glad they didn’t do any work on my truck.

Sk
Review №78

I have been getting tires here since 16, they make new tires actually affordable, dont waste your time going anywhere else Chance is a great guy and will make sure youre took care of!

Jo
Review №79

I’ve bought several sets of tires from them. A great family run business and their work is top notch. Shelly and Chance are both great to work with.

Na
Review №80

I dropped my car off today for brake service. I worked with Chance. He was very professional and courteous. He also offered me a ride back to my job with no hassle. The communication is great as they have a text messaging system that will update you on all progresses. I was very impressed with the staff, the environment and my brakes are perfect. I will return for any upcoming repairs. Thanks again guys.

Ta
Review №81

I Greatly Appreciate the Great and Quick Service I received from 1st Chance Last Friday!!And they had the Best Price In Town!

jo
Review №82

So pleased with the way my truck looks. I highly recommend 1st Chance to make your Truck awesome .Thank you 1st Chance !!

Da
Review №83

Carlos did a phenomenal job of explaining product knowledge on the spot while keeping it real with me on the cost. He knows how to flip the switch to tailor to the customer. & I didnt have to repeat myself once. I heard him help a Hispanic customer in front of me, so I know his bilingualism is an asset to the team. Not my first time @ 1st Chance but Id do business again b/c of that experience.Excellent brake work as well! I feel like I gotta brand new Infiniti again 🏎💨

Je
Review №84

The best service hands down in the midstate. The whole crew is top notch!

AJ
Review №85

Ive been a customer 1st Chance Tire for years now, and sadly Ive never written a review before now! The service Ive received has always been outstanding. Theyre always attentive to my needs and the needs of my vehicle. Most importantly, safety is always a priority for them. Most recently I brought in a vehicle to have wheel bearings replaced. Recommendations were made for some other repairs as well, and we proceeded with some of those, but not all of them. I never received any high pressure sales, or any the fake warnings of safety. Chris was honest and sincere in the recommendations he made for my vehicle. I do a lot of auto repairs myself, but when I cant handle it on my own I ALWAYS go to 1st Chance Tire. I know I will receive a fair and honest evaluation every time. And the icing on the cake: the pricing is always reasonable!

Za
Review №86

Var broke down passing through Nashville. They were honest and helpful, and pointed to another shop that could help with a specialized issue I was having with my car. Great place!

Ta
Review №87

3 tires in 3 months!!! Never have I experienced this many problems with a tire place or tire. One lasted 3 months the next lasted a full 7 days literally. After this I will not go back to this place for a tire not even to be replaced!!!Horrible and the ppl never offered to put the tire on my car. Not friendly at all. More worried about leaving on time them thier customer service skills. Get it together. To much competition out here to be making slip ups like this!Not impressed at all

Do
Review №88

Great service and good prices!

de
Review №89

Always go here for car needs...they really take care of me!

Ja
Review №90

Always a great place and are up front people that want the best for you vehicle.

Jo
Review №91

Worked with Chris Lord to get new tires, wheels, and a lift put on my 2006 Jeep Wrangler. They did a great job and you can’t beat the price.

Ma
Review №92

Chance always hooks me up with best prices and tries to take care of you gets you in and out without to much of a wait

Me
Review №93

On April 21st of 2020 it was my very first time doing business with 1st Chance. I must say, I am a very happy customer. Since the covid19 life have been very rocky with finding work vs getting laid off. The night of April 20th of 2020 my truck was towed to 1st Chance auto shop. The next morning I called and dropped off my truck keys in the dropbox. Throughout the day Chance contact me to give me updates nonstop. He even went out his way to help save me money. This auto shop is very reliable and help me out alottttttttttttttttt. Thank you so much. God bless you all!!!!!!

Wi
Review №94

Great pricing

Ma
Review №95

Their service has always been great, reasonable and quick.Recently had a shop down the road tell me they couldnt find a reason for an engine noise and my brake pads were fine. Two days and one I-24break-down later 1st Chance found I had a bad alternator and my rear brakes were metal to metal on the inside.Had me back on the road that afternoon.Dont think Ill waste my time going anywhere else from now on.

Ca
Review №96

Never take your car there took it 3 times for the same thing. Then when finally fixed I had to wait there about two and a half hours listening to other people bringing their cars back for stuff they messed up . Then so when they finally fixed the heater coil on my car found out how much more stuff they actually messed up on my car. Im taking it as a loss I dont want them to even try and fix the stuff they messed up. Im going to find another shop. I will never take my car there again.they tried to give me free car wash and oil change. I think not. I know they will mess that up too. Please take my word. Never use this shop.

J
Review №97

These guys are the greatest. Called them on a Monday because I realized I had lost an exhaust tip, they scheduled me as soon as they could and it was fixed in no time and looks brand new again on an old truck. You cant ask for better service. Thanks guys.👌

Ch
Review №98

Thank You! The feeling you get when you didn’t realize how loud your old tires were and how bad your alignment was. It’s nice to have a straight, smooth, and quiet truck again. BTW, I love the texting system, it’s nice to drop your vehicle off and be able to get updates on your service without stressing over how long it will be.

Ba
Review №99

I drop my tire off and I expected it to be done the following day but no my tire was done the same day at no extra cost. Great service and they are very knowledgeable

La
Review №100

Very disappointed! Drove 17 miles all the way down from Hermitage, the 1 day out of the month that i had to do this, got there at 9:15am giving you guys nearly 3 hours to do a simple rotate and balance and was turned away saying sorry, were too busy and we dont want to waste your time. Looks like you just wasted my time. This is where my tires and rims came from and my Jeep will never set tread in your parking lot again. I will happily pay to have my tires rotated and balanced elsewhere and when it comes time for new tires again, my $1600.00 will be well spent elsewhere too. And I dont care if you guys sponsor the local Jeep club or not, i will never recommend you again!

Information
78 Photos
100 Comments
4.5 Rating
  • Address:5606 Murfreesboro Rd, La Vergne, TN 37086, United States
  • Site:https://1stchancetire.com/
  • Phone:+1 615-459-7115
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Brake shop
  • Car repair and maintenance
  • Oil change service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations