Great people, they couldn’t find a part that fits my frame exactly but they made do and fixed my glasses for free. My glasses aren’t perfect but good enough to get me buy till I can buy the proper part. They could’ve easily charged me the 30 bucks but chose to give it to me for free. 100 percent recommend this place for anyone looking to fix their glasses.
I had take my elderly father to fill his optical prescription, which is a difficult task to get him in the car and into appointments. I was very impressed with his skills; knowledge; and gracious handling of my elderly dad. We will surely recommend this place to all our friends and family and the retirement home by dad lives in at The Firs. What a remarkable experience. Thank you for your kindness. It did not go unnoticed.
Gary and Linda are the dynamic of local opticians. Whether its buying a new pair of glasses or fixing your current older pairs, Gary is a master. Plus the prices are most reasonable. Never any buyers remorse here. Awesome service!
Always the best customer service and excellent care of my vision needs
I have gone here a few times to get eyeglass adjustments. He is expert and personable and no waiting time. Average time less than 25 minutes.
This place was the best!! Highly recommend!!I was in and out within 25mins! Great customer service! Very affordable! I will be coming back to this place! Very friendly and welcoming!
Excellent and helpful customer service at this location! I highly recommend coming here if you need to buy glasses or get them repaired.
Best place to go even if its just for an adjustment! 10/10 would recommend
Incredibly friendly staff, very fast service, performs any and all kinds of service on glasses and sunglasses
Gary was great! My daughter lost a piece to her glasses and our eye doctor recommended Capital eyes. He fixed it in a few minutes and didn’t charge a thing! Great service. High recommend!
Fantastic service.
Stepped on my glasses and had to drive to the airport the next day. Owner was incredibly nice. He fixed my glasses, even replaced my pads and did a thorough fitting! Quick, easy, no hassle. Definitely buying my next pair of glasses from him.
Gary is a truly gifted, expert optical professional. Ive been going to Capital Eyes for many years and highly recommend them for all your optical needs. Gary knows how to fix anything to do with eye glasses and unlike the big box stores - he understands that sometimes all that is needed is a little TLC repair to make it all good. He is an amazing artist at his craft. Linda is also an important partner in the business- she knows all about providing great customer service and always has a warm smile and is also very helpful.
I love this place. I went in to do a price survey so that I would know how much to spend. The Man there asked me to hand him my glasses so that he could effect repairs on them. They are perfect, better than new even. I didnt buy the frames there yet he did it for free. Ill be getting my next set of glasses there.
By far the best customer service I have come across! They were friendly and willing to work with my needs. Very good natured and real people. I will be going back and also sending friends and family their way.
Owners Gary and LInda provide the best customer service! They really are great people and strive to make sure you are taken care in a friendly and professional manner. Very knowledgeable, also.
Walked in with a admittedly difficult frame to adjust (plastic frame that doesnt curve behind the ears and no nose-piece). Gary is an absolute master of his art. He adjusted the frame to fit my face better than any other place I have been (I had previously been to 4 different places). He also gave me further options for optimizing the fit (like installing nose pieces). I wish I had know about this place earlier for all of my eyeglass needs.
Went to get my glasses repaired and was given fantastic customer service. My glasses were fixed on site in moments as well as upgraded softer nose pieces, adjusted to perfection & clip ons for light sensitivity. Above & beyond the call of duty. I recommend this place & will be going back for all my eye care needs.
Love these two !!! Excellent, timely, courteous and friendly service !!!
The gentleman was so helpful and was able to repair my glasses right on the spot. Highly recommend this wonderful business.
Fixed the unfixable glasses!Several other eye shops (including my own opthalmologist) tried to convince me that my favorite sunglasses were beyond saving. Disappointing, as they are barely 2 years old.After hearing recommendations from others, I decided to try Capital Eyes Optical in Lacey. There was a bit of a wait, but it was well worth it. My favorite sunglasses were repaired for less than the cost of a cheap, nonprescription pair (much appreciated, I am a college student with a tight pocketbook).When I get the funds, Capital Eyes offers the ability to use the cost of repair towards new lenses. It was a great experience with excellent service. The owner/opthalmologist is entertaining and pleasant to work with. Not only did he fix the glasses, but he also helped fit them to my face without extra charge. Now they wont fall off and I dont need to use a chain!At the end of each service, he always says If my work is good, tell your friends. If its bad, tell me. Well, here I am telling my friends. Thanks for the great work sir :)
Outstanding service, great sense of humor and extremely helpful and positive attitude! Gary is an excellent optician and maintains an open and honest perspective on eyewear which can save you a lot of discomfort, inconvenience in finding a pair of glasses that suits your complexion and time when assessing what style or options are best for your use.
Great staff, some of the best customer service Ive had or witnessed in a very long time. I will definitely be returning to this shop. Thank you.
I love going to this office. The Dr actually gets into conversations with you. And he *does* know how to fit glasses. I love the guy.
Fast, very affordable, and excellent service! I broke my glasses leg in December; Gary replaced both legs and made my glasses fit even better than before! He saved me over $100 in replacing my glasses, thank you!
Nicest people you ever want to meet!!! First come, first serve basis but get you thru in a timely manner.....does great work! Highly recommend!
I have been going to them every time my glasses break and they are amazing! Thank you so much!
I agree with all the great things said about Capital Eyes: great customer service, great people, and good prices!! The best!
Easy, inexpensive repair done quickly. Great folks in the shop.
Outstanding service! I sat on my glasses and whacked them way out of shape. I brought them in with a safety pin holding them together. In a matter of minutes he twisted them back in shape and installed new screws - better than new. Ill be back for new frames with my next prescription.
Ive been going there for over 20 years. You just cant find knowledgeable, personal service like this anywhere else.
Very helpful and fast repair of broken frame
Wonderful place. Very helpful, talented, great prices. Thank you!
Quick, friendly service. Will definitely be back.
This local business is an institution. Gary takes the time to listen to his customers and meet their needs, even if it doesnt result in a sale.
Cant beat this place for complete eyeglasses or repairs.