Chad & his team did a fantastic job in scheduling & repairing two vehicles. Appreciate the quick turn-around, as well as the communications from them. Thank you!
I took my truck to Prime Auto Care & Glass for an alignment and they did a fantastic job. I dropped it off in the morning and had it back that afternoon. They were very easy to deal with and took great care of my truck.
Prime Auto replaced my windshield with great care. They informed me every step of the way in ordering and waiting for the mirror kit that was needed. They are very knowledgeable and professional. You have a happy customer.
Received excellent service from Chad Allen and his team. Got my car in quick and took care of all my needs. Had the brakes done, tires rotated and balanced, and an oil change! Will use again! Highly recommend!
Scheduling was easy, was able to drop my car off and pick it up less than 24 hours later. Did an amazing job and my Jeep looks fantastic
Chad and staff did a great job repairing my vehicle. The prices are extremely fair, staff is courteous and professional and work was completed in a timely manner. VERY satisfied!
Got me in for an oil change first thing in the morning and had it ready to go before I was even expecting it! Chad and his team do great, honest work! I will recommend anyone and everyone to Prime!
Had an alignment done by this guys, great service and would definitely recommend for your car troubles
Chad has great customer service explained everything in detail made me feel very comfortable with the whole ordeal,
Fast, quality work. Would use them again
Casey was great to work with! Got me in quick and super easy! Definitely would recommend!
Chelsea was wonderful to work with! I really appreciate how quickly I was communicated with and how fast my windshield was serviced. Scott, the technician, was very professional and skilled in his work as well. Cant thank them enough!
My insurance company recommended Prime. They were professional, fast, easy to work with, and did a great job. I would recommend them.
We’ve had nothing but good experiences when having our vehicles serviced here.
Ronnie was so polite on the phone and very understanding that I had an important meeting so I couldn’t come outside to greet him. My windshield was replaced within the hour, there weren’t any finger prints or grease in or on my car, and he even replaced my carwash pass! Very impressed, will use again!
They were able to work me in earlier then scheduled for diagnostic on my car and had my car fixed to include additional repairs discovered when doing the initial repairs the very next day and all before 2pm and even saved me money on parts. Very friendly, professional, knowledgeable staff. I highly recommend them for all of your automotive needs.
Very helpful, honest and got the job done quick! Was recommended by a friend. Will be my go to for any car repairs. Communicated very well every step of the way!
Fast and excellant service.
We were in a tough spot. My daughter is a student at Purdue and is also in the Air Force National Guard. She needs her car to drive between West Lafayette and Fort Wayne once a month. I drove her car on a Sunday and discovered a loud noise and vibration coming from the front. She was going to need the car on Friday to drive to Fort Wayne and report to duty. I contacted a friend from the Lafayette area and he referred me to Prime. Chad at prime assured me that they would take care of us in time for her to get the car and make it to Fort Wayne on Friday afternoon. Chad did exactly that. When the car needed additional parts beyond what was originally believed, he contacted me and came up with the way to minimize cost. The guys did an awesome job and took very good care of us considering we were a first-time customer and not even from the area. While my daughter is in school at Purdue we will consistently use these folks to help her with her car. We thank them very much.
Quick and efficient. Very friendly staff. Would definitely recommend
Quick service for a reasonable price! The staff are all very friendly and the waiting area is clean and accommodating. I recommend Prime Auto Care & Glass to anyone needing the services they offer.
Very fair pricing. friendly employees
They did a great job! We had our windshield replaced a couple of years ago and later it started leaking. We took it to Prime Auto Care & Glass and they were able to take the windshield off and put it back on again so that I didnt have to get a new windshield!
Had to have my car towed because my alternator died (RIP, lol). Tow truck driver raved about how great the guys are at Prime, which made me feel very confident. It didn’t take too long after they received it for Chad to give me a call to discuss what they had found. Sure enough, needed a new alternator and a battery as well. He did his best to find me the least expensive solution while getting quality parts, and they fixed it quickly and efficiently. Throughout the whole process he communicated with me in a very friendly manner. My baby runs like a dream now and I will continue to bring it to Prime as she ages and needs more love! Highly recommend!
Have taken my truck here a few times now. They do a great job at a great price. Would recommend to anyone.
Great service
Fast service. Friendly staff. Clean. Reliable. Will always recommend prime. Thanks always.
Fixed my car quickly and the best price in town.
Very friendly and cheap
Excellent service!! My car was done the same morning that I took it in!!! Very nice and honest staff!!! Very reasonable!!! My car will always go to Prime!!!
Friendly staff & quality work. What more could you need?!
Very friendly staff, and their service was very good.
Fast friendly service