The manager is great, very professional and has excellent customer service. Guide me of what I needed. Stay on the phone until my order was completed. Offered other items that I needed for my radio and explain to me the quality and the best items . will always order from proformance sound and graphics no more going online purchasing cheap items low quality. Great quality and you get what you order.

I cant say enough about how meticulous Ben was with my pride and joy PONY. Kevin knows his stuff and the two are the LENNON AND MCCARTNEY OF CAR AUDIO!! Love my system guys. Ill try to post a pic of the finished before and after. But right now....I cant stop driving her enough. Lol.Home now. Here you go....before and after.

Reliable and fast and very professional and service is A1.

Very professional and knows what they are doing

DO NOT TAKE YOUR CAR ANYWHERE ELSEI initially took my car to another competitor in the area and it was an absolute nightmare. The place never answered my calls, didn’t touch the car unless I harassed them to do so, and had no idea how to work with an insurance company. I finally had enough sense to get my car out of the other shop and take it to Proformance Sound —best decision I could have made!!Proformance Sound immediately jumped on the task of servicing my car by explaining to me what they were going to do, what products they were going to use, and when it would be done. They followed through on EVERYTHING they promised me they’d do. They made the transaction effortless by communicating with my insurance company and filing the correct paperwork without needing my direction.If you don’t want to gamble on the quality of service to your vehicle take it to Proformance Sound.

They did a very nice job on my truck. And several other vehicles of mine . personable and dedicated to the jobs. very friendly staff and knowledgeable in there products.

Very friendly people & easy going. Helped me in every way possible and got my car shaking with bass again! Very satisfied with install time & helpfulness. Great guys working in here for a good price!

They did amazing service! Will continue coming here in the future!!!

Just paid $400 to have a power sub hooked up after 4 hours of waiting the guy installing it tells me something wrong with the power sub and to send it back. Come to find out there is nothing wrong with the power sub and had to pay someone else to wire it up right. Out of $400.

Been bringing my vehicles here for years wont go any were else . they offer products no one else does, their pricing is consistent and reasonable. They do not lie about their product they do work others wont or refuse . They have treated every member of my family with respect and worked with me on every detail on all my builds, they use good parts and product and do not solicit bad reviews . Part of being a customer is being good customer and fallow manufacture warranty . The field these guys are in is 100 percent custom and they will bend over backwards to make sure your happy

Would not recommend poor work

I called with questions about installing a radio and speakers and received a return call quickly. With the quick friendly service i have now scheduled a remote start to be installed this weekend! Keep up the great work guys!

Great prices and do a wide variety of other things... including window tinting

This business purchased a part from my business. Months after the initial purchase they approach us to return it. It was well out of the 30 day return window. Then has the nerve to post a negative review. They are unreasonable and definitely not a business I care to deal with.

This Place has very very poor service. They are open But do not have any workers there to maintain there work schedules. My subs worked one day and the next day they were gone. Needed a 30 min fix left my car down there 8 different times didn’t touch it once

Ive had multiple work done here, Ive had subs and an amp put it last year, and just had a remote start installed. Great service, done in a good time, and quality install. Highly recommend for all remote starts and audio equipment and installation.

I love going here. The service is awesome and I am treated like family!! Ive never been dissatisfied.

They have done multiple cars of mine, really good work at decent prices. Thanks for the nice setups.

To everyone in lafayette If I were you I would never take my car to this place. I got a 2019 Volkswagen Passat these guys installed under glow lights that I had trouble with since week 1 and because of bad installation job they almost caught my whole vehicle on fire. Now the speakers and amp they installed have now gone out. Now I have to find another shop to fix it or spend another almost 2000.00 but a lawsuit is following.

Had an appointment at 4 to install a CD player. Got there at 4 I was the only one there 45 minutes later they tell me I need to go to BestBuy and buy a dash kit and wiring harness because they do not have it.

Great customer service really cool owner that makes sure you get taken care of.

Excellent service and that Kevin guy is top notch funny.

Edit from my 1 star irritated review from 5 hours ago. Originally said they did not answer their phones, was finally able to get ahold of them and they were very helpful over the phone. Still would suggest clearing out your voicemail or atleast changing it from just stating your phone number and hanging up on me to say its for Proformance Sound & Graphics, other than that, appreciate the quote and information regarding my vehicle. Thanks for the quick reply earlier also on my rage post.

As a former customer of this shop when it was autographics before it was proformance sound and graphics. I came back to get some stuff i needed for my stereo and the customer service was flawlessly better then prior to the new owners. They took special care to make sure i got exactly what i needed was the right equipment for my install as i do my own work. They wanted to see it when i was done with it so i brought my vehicle in for them to check it out and was very impressed with my experience. This shops got one the best crews around. Good group of guys that like to have fun. Very upfront and honest Guys. Love to joke around with ya and strive for nothing other then to make sure youre happy when you leave. And Ive made friends with couple of them and hang out around the shop sometimes and when someone comes in with issues or concerns they do everything in there power to make it right. I for sure recommend them to everyone i come across whether friends or family or someone i just met looking for a good clean install done right. The Installer Kasey that works there as well as Tracy do really good clean work and make sure they take there time to get it done right the first time. Im even at the shop at the moment hanging out with them using the computer to post this review because these guys and this shop deserve a good truthful review.

I went to buy a remote for my auto start from here and it took them a whole month to get it and when they did the guy didn’t know how to program it and we found out it was the wrong part that they made me wait a month for. I then had to wait 2 weeks just to get my refund 👎

Great place! Exceptional service! Good advice!

I have a friend who bought his subs through this company about a year ago. He was pretty young and didnt know everything about installing a sound system and they used that to take advantage of him. They basically stole money from him. Do not go to this place.

Bought a head unit the other day and got it home, wired it up, and went to slide the face plate on and it would stay connected. Couldnt figure out what I was doing wrong so I took it back and turned out there was a broken piece. They said no problem and took care of me with no hesitation. Great fast friendly customer service! Highly appreciate it!

Please do not go to this shop. Go to Sound Check if you want real professionals to work on your vehicle. I brought my vehicle in for fiberglass subwoofer boxes and was told it would take a week. After 5 days, the work on my vehicle still had not even begun. Finally after 3 weeks of being without a vehicle I was called to say that it was done. The work on the fiberglass boxes was OK at best. The worst part was seeing that the workers scratched the Infotainment screen on my brand new car. They also did not put all the screws back in my center console, the extras were laying in the cupholder. The owner refused to take any responsibility for the long build time or the damage to the vehicle. I implore anyone looking at this shop to spend their time and money elsewhere.

Priceing is through the roof .Why would anyone buy your elctronics from perfomance sound,just blows my mind.Performance sound fella priced me 250$ more for a battery that I purchased online.Middle man company . . do your self a favor and just order from online dealer or pay double the price .Good day mate !

I would take my car and truck back to then because they was friendly and cool to everyone came in

I literally spent hours replacing missing screws, redoing bad connections, and trying to buff out screwdriver marks from my interior. Amp connections weren’t thread locked and rattled loose, wire connections that were just twisted together (no connector), missing clips, the list goes on. I had to reinstall all four door speakers because they were done terribly. They left the boot unconnected between the door and the body, leaving wires exposed. They didn’t even use the speaker rings I gave them from Crutchfield! In fact, they kept them. They also did a terrible job reconnecting the vapor shield in the door.

Got my wife a remote start for her outlander. Very clean install and a great team. 10/10

Horrible experience! They are nice, but very unprofessional and apparently have no idea what they are doing. I’ve taken my van back 3 times for them to “fix” things and it’s still not right! Save yourself the headache and do not go here!!

Was scheduled for appointment was not done till 2days later and told they could order a sub never could and never got money back for the sub already paid for do not recommend going there

Great people and great quality products

Extremely polite, very helpful, prices are very good, they put customers happiness as there #1 goal, and I personally will always go back there to do business

The best sound shop in Lafayette.

After checking all other audio places in town and not finding the radio i wanted i ended up here. They took them time to figure out wat i wanted and gave several suggestions, not just wat they had in stock. Picked the one i wanted was cheaper then buying online, and then sat and talked about other recommendations for rest of my build. Will be back for more in the future

Great group of employees and very fast at their job! Defiently would come back!

I paid close to $1800 to have them install a double din, new door speakers, 2 12inch subwoofers, amp for subs and amp for door speakers. Within 3 months both my amps “quit working” I took it back to them and this is what I was told. I went 2 MONTHS with no amps in my truck every time I called them I was told they were “awaiting arrival”. After it rolled over 3 months with no amps I called and threatened to take them to court which magically got me 2 new amps within 2 days. After they installed the new amps they worked for around 4 months before the amp powering my door speakers yet again quit working. I checked all connections and fuses and any simple problem that may have kept it from working. I refuse to go back in there and am going to go to soundcheck once I feel like spending more money on audio, as of now it feels like a money pit even tho I bought everything brand new! Not to mention they broke my automatic lock switch on my passenger door with no compensation. Don’t let the new name fool you. This place went down hill after it lost the name autographics.

Very unprofessional place, Smells like sewage in the showroom because the bathroom actually has a pump inside that leaks out the nasty smell of sewage Which is highly toxic and dangerous for a human body to be breathing, the show room is always cluttered in disgusting, the owner will spend hours talking about minute details that not everybody is intrested in, is prior staff messed up my vehicle several times and it took me 6 months to get my radio in speakers installed, they left tools on my windshield and I actually drove home with some on there, they left the power source for my alternator un-bolted and it was sparking against my engine and almost caused a fire, it took them 6 weeks to change a busted brake line I had, All in all it took over 9 months to get the few items that they did of my truck to get fixed correctly! The original employ messed my radio up so badd that the owner had to put in 40 hours of time rewiring my entire stereo and speaker system because the 1st guy screwed it up so badd not to mention they broke my antenna wire from the truck! The only reason why I was put through all these hassles and accepted it is because I volunteered my own time to try to help the owner stay in business because of his lacking knowledge of how to properly run in establishment! So he offered free labor on my vehicle to compensate for my assistance. If I knew I was going to waste 9 months of car insurance while my vehicle sat there waiting and a radio and speaker system that I never got to enjoy because I sold the truck the day it was finally correctly installed I would have never put myself through this hassle! I highly recommend avoiding this shop at any and all costs!

I got a new stereo put in with these guys a year ago and I was completely ripped off. They destroyed my door panels when they took them off to put in my door speakers and tweeters, they gave me faulty wiring for my speakers and would constantly get a burning smell from them, they put my tweeters in my door panels so now if I decide to take them out there are holes in my door panels. These guys are unprofessional and I took my vehicle to another place that does car stereos and they fixed all of my problems and I upgraded my subs, box and got new door speakers and my stereo sounds 100x better. I had to come back to this place several times because one of my speakers would go out or my subs would stop working for no reason. They also cut a bunch of wires behind my dash that should not have been cut and it messed up my heater so now I need go get that fixed too. The bottom line is, is these guys did nothing right and I recommend the other place in town if you want to upgrade your car stereo ect.

Very respectful group of folks, very friendly environment.

I love me some Kevin!

MY NEW AUTO SHOP!! CHEAPER, MORE RELIABLE, THAN SOUND CHECK!! THANKS KEVIN!

Had an appointment for an install 1 week in advance. Showed up at 10:30 for my 11:00 and the door was locked(sign says they open at 10am) waited around tried to call and nobody answered. Tried to call again at 11:00 and 1:00 guess they did not want my business? Lol Ill get it done elsewhere seems like I dodged a bullet!

Worthless slow not sure they have any idea what they are doing. Toke them all day to put a sub and amp in my jeep. I was told it would take an hour or two tops . I wouldnt take anything there again

Im an ex employee who is trying to let people know about the poor management skills and the fact that the owner Kevin critser allowed his employee Benjamin Paxton to threaten me while I was holding my one month old daughter and now hes trying to do anything he can to hide it even reporting my Facebook page and he diso while in front of a customer and my girlfriend and he made the customer feel so uncomfortable that he left the shop

Paid 1500 for a system that never worked right. All the owner wants to do is keep you at his desk staring at your chest for hours.worst place to go for sounds.

Excellent service

Great guy to work with.

Worst mistake I done taking my vehicle to this shop for sound system install ..now I have to pay another shop to fix the previous installer errors smh just to have done right!!!!.take your business else where to another shop preferably out of town

My cousin bought subwoofers and amp from here and it was a whole rip-off

Scam

Whatever......,rude......expensive....over $200.00 to change out a radio antenna

These dudes are A1! They go above and beyond to make sure youre right. They actually care about their customers. The only way I see somebody being upset is if they had champagne dreams with Budweiser money.

Yes..these guys are Awesome..!!!!!!! I would DEFINITELY .. recommend these guys...😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃

Love my job there

Nice people