My daughter was so excited to get her 1st car! We had been searching for a VW Beetle and found it online at this dealership. Connor Smith was so helpful right from the start. When I told him we lived 2 hours away he offered to do a video walk around of the car to show me the inside and outside of the car. He also noticed the air wasn’t cooling like it should and helped get everything worked out to have it fixed. Not many places would be upfront about things not working. This was one of the easiest car purchases I have made. Before we left to head home he even filled the gas tank! Even though we live out of town I would definitely consider buying another car from him. Thank you!
Great experience dealing with Randy Stahl at Audi of Lafayette. This was our third time leasing a Q5. As always, Randy Stahl made the experience pleasant and enjoyable. He is very helpful, extremely knowledgeable and relaxing to deal with. The entire team, Randy Stahl, Nick and Kristen were all very professional and helpful. Would highly recommend Audi of Lafayette.
Recently purchased my new car from the guys at Audi Lafayette. From the first contact Randy our sales representative was awesome to work with! He was patient and respectful with my questions and concerns. We drove 6 hours to the dealer and once we arrived Randy made us feel welcomed and relaxed. Chris was our finance manger and again was very respectful and not forward trying for the hard sale. I would gladly do business with this dealership again in a heartbeat! Everything you expect from a dealership is delivered from this first class team at Audi Lafayette. I highly recommend!
Sales person Alex was professional. They answered all questions properly.
Switching to Tom Wood Indy even though I live in Lafayette. Raisor Audi had the strongest service dept and reps I have ever dealt with in my lifetime. Honest, helpful, smiling (namely Adam) every time I visited the dealership. It was like visiting a friend knowing you going to be treated better than anywhere else as a loyal customer. All that is gone, now replaced by lost looking robots and ridiculous prices for routine maintenance. Recruiting service manager from a store with poor customer service in my opinion was probably a bad idea. Dropping APR that supported a whole community of Audi enthusiasts that spent large sums of money on tuning and dealer performed maintenance also not in your best interest. This point also leaves all of us that bought into the idea of APR hanging in the wind with no local dealer or tech support. Finally, raising prices for routine maintenance to ridiculous levels with no added value have pushed me to take my 3 Audi vehicles to another establishment that provides customer care and service at a level expected with a premium brand. Thanks for ruining a local gem 5 star!
The experience we received while working with Randy Stahl and the Audi Lafayette team was incredible. This is our first Audi, we purchased a 2021 Q5 Sportback and couldnt be happier. Randy had that perfect blend of professionalism and knowledge which made a sometimes challenging experience very comfortable and easy. I highly recommend Randy and the whole Lafayette Audi team.
My new Audi Q5 is two days old. I feel honored to own such a beautiful vehicle. There are many choices in vehicle selection; however, there are NOT many dealerships that offer the selling environment that Audi of Lafayette offers. Nick Schenkel is the General Sales Manager. There is no pressure sales orchestrated from him. Nick is patient, conversational yet knowledgeable and skilled with his responsibility. I trust Mr.Schenkel as well as Chris Houser, Business Manager. Working with Chris was seamless. He was explanatory but had an efficient skill with technology. I was impressed with the organization that obviously was prepared ahead of time. Chris is professionally kind. Lastly, Matthew Bogdan is the Audi Brand Specialist. Matt was there to intelligently explain every feature of the car from touch screen technology to turn signals. He never made me feel incapable or frustrated as I learned to navigate from my cell phone to the car. Matthew Bogdan knows Audi. All in all there is a comradery among the staff. They support one another and help one another without being asked to do so. Truthfully, I did not know that places of business existed like this anymore. I am awed.
Randy was extremely patient, answering our many questions and allowed us to even test drive HIS A5 sport back since there were non on the lot. Ultimately we got a Q5. Fantastic experience from beginning to end.
Our experience with everyone at the dealership was top notch. Alex was very professional and answered all of our quesitons. Nick moved very quickly to secure the car I wanted and Alex kept me up to date during the entire process. Looking forward to continuing our relationship.
I had a great experience purchasing a new Audi E Tron Sportback from Matthew Bogdan at Audi Lafayette. Matthew was very responsive when I inquired about the vehicle. He was also easy and straightforward to negotiate with. After driving from Cincinnati to Lafayette to pick up the vehicle, the purchase finalization process was great. I love my new car and would do business with this dealership again. Thank you!
This place is a “10”! I found them on the internet when searching for a new or newer used A6. The deal they had listed seemed too good to be true (literally 6 to 12K below other older options on a nation wide internet search)I reserved the car sight unseen and was surprised to find it was pristine and just as advertised. My sales agent RandyStahl was extremely Knowledegable about Audis, and cars in general. He even picked me up at the airport (an hour away). Their team made everything easy: arranging financing, getting the paperwork done in advance and ordering additional accessories. I also really appreciated that they were very low key with no pressure to buy additional add-ons. I had to fly 600 miles and drive the car home (the driving part was actually fun). I know I found them by chance, but after this experience, I’ll buy my next car there too.
The experience I received from working with Matthew was truly top notch. He had that perfect blend of professionalism, knowledge, and comfort to make what is sometimes a challenging experience easy to work with. Ive had my A4 for about a month and a half now, and enjoy it even more each day. After having lived in Lafayette for some time now, this is the first car I have purchased locally. After having done my homework, Audi of Lafayette thrived with all three legs of the stool in regards to price, customer service, and attentiveness. I highly recommend Matthew and the whole Lafayette Audi team.
I found Audi Lafayette on of the best Audi Dealership in the entire Midwest region. I settled on buying A4 that offered everything that I needed in the car. I test drove it and purchased it the next day.I am sorry to say that after sale the Audi Lafayette Service is disappointing.
Very much appreciate the purchase experience. Mr. James Hardman assisted us through the whole process. He was very attentive, flexible and he provided us guidance through each step without pressure.
So I go to the parts desk to get MTF for my wifes Beetle. They go in the back and look up the fluid. They tell me to go to service, pointing off in a direction. Guess what, there not service. The lady was confused as I was. Then said on this is for service there right over there, and walks me behind a wall that is not even in the line of sight of the parts desk. The guys take a while to look up the capacity. They blame the system, I think there just not use to doing capacity checks.So they get me a capacity and one of them walks back with me and to parts, and takes the information to the back to speed up my ordeal. The parts clerk then comes out with the 2 quarts.So in short I waisted 20 mins to buy two quarts because the parts desk cant just look up capacity and complet the customers transaction in one fell swoop.
Great experience! Randy and Mike were great at getting me in the right car for the right price. Thanks guys
I recently got my first (ever) car, Audi A4 and Audi Lafayette leaved no stones unturned to make the experience a special one for me. I did a lot of research and talked to many Audi dealership in and around Indianapolis and I have never received such a warm and friendly response anywhere as I got here. The people here are very friendly, they really know how to treat their customers and will do their best to get you in your dream car. I would 100% recommend Audi Lafayette to anyone who is in a search for an Audi and want the best car owning experience. Also if you ever go there try get in touch with Alex Farley who is one of their product specialist. He is a great guy and knows his job. He was very helpful and patient with me throughout the process and went above & beyond in making my car buying experience exactly how I imagined it to be. Thank you so much guys. I love my car!
Bought my first Audi through Matt and had a great experience. I got a Q5e and Matt provided great insight into owning a plug-in hybrid. He was organized and had attention to detail. The entire process through this dealership was quick and easy.
During my search for my 2020 Audi Q3, Matthew from Audi Lafayette made it very easy. He walked me through every step of the way to ensure I was fully knowledgeable on my new vehicle. He was very professionally as well. I look forward to purchasing through him in the near future and would highly recommend him and this dealership to anyone that’s looking to buy an Audi.
Randy was very helpful and made the whole process as smooth as possible. I ordered a Q7 and love it. I would highly recommend Randy and Audi Lafayette for your next vehicle purchase.
This week I purchased a 2020 Audi Q7 Prestige from Audi Lafayette with the assistance of Audi Brand Specialist Matthew Bogdan, this is my 12th Audi but the first one that I have purchased without driving it or even physically seen it (I live in CT)..... so having a great Brand Specialist was important, Matthew made the process of acquisition flawless . I want to thank him and the team for their help. I am positive that I will again do business with them. Thanks for everything Matthew!
We got Audi Q5 2020 few days back. Everyone was very professional and friendly. A day before the final closing we had provided all documents and it was ready when we arrived next day. Less than an hour we had our Q5.Great service.Thanks
Came down from Highland Indiana in order to buy an A4. The dealer by us never had what we wanted and had pushy salespeople. So glad we made the trek. We were able to get exactly what we wanted and Randy made the process so smooth. Crazy times during a pandemic but he ran out back and forth while we were able to stay mostly outside with our two kids. I am so impressed by this dealership and their service. Thank you for going above and beyond- my husband is in love with his birthday present!
We actually stopped at this dealership to look at their Volkswagons, and ended up with a gorgeous Audi A3! We worked with Connor Smith, and Audi would be hard pressed to find better representation. He was friendly, knowledgeable, and prompt in responding to calls and emails over the couple of weeks we were corresponding. The dealership was great to work with, very low pressure. They not only gave us a VERY fair deal, but were flexible in working with us on the timing of our purchase. I would absolutely recommend Connor and this dealership for your next Audi or VW purchase!
This is not my first time buying a car from Randy. True to form Randy was extremely helpful when leasing our A5 Sportback. Im a car enthusiast so I have a strong BS detector; per usual Randy provided excellent product knowledge. Financing, trade and other negotiations were transparent and fair. The drive from Fishers to Lafayette was worth it for the personal service and trusted dealership.
Matthew Bogdan is the greatest car salesman! He is personable, good humored, and just all around a good guy.My first VW car purchase experience was flawless. I walked into VW to ask if I could test drive a 2021 Atlas, thinking I was going to buy the Hyundai I was test driving from another dealership. Matthew handed me the keys to my dream car, a white SUV with captain seats and brown leather. He told me to take my time, take it to lunch, and enjoy the ride.My favorite part about my experience working with Matthew is that he let the car sell itself. It was love at first sight and I’m so happy with my car.Thank you to Matthew! I will never be able to buy a car from anyone else, nor would I want too.
I recently leased an Audi Q5 from Audi Lafayette. Matthew was great. He went about and beyond to make sure I received the exact car I wanted and then also has spent hours patiently tutoring me on the ins and outs. I love my Q5!
I recently leased a Volkswagen Tiguan, Matthew Bogdan did an amazing job, he was very helpful, and was very patient when my parents asked a multitude of questions. I am very happy with the services I received and the car that I leased
Adam and Chris in the service center are top notch! They have went above and beyond for me dealing with issues from another dealership. These guys do whatever it takes to make their customers happy. 10/10 would recommend.
My salesman Randy is awesome. So Awesome, that I contacted him after buying from him about six years ago. I contacted him recently because I wanted info on the right Audi for me. I knew he would not steer me wrong. I was right. Even though Randy had relocated 2.5 hours north of me - he assisted me by phone, email and text messages to help me find the perfect A5. I drove up one morning for delivery and he had everything ready to roll. The finance dept was not pushy, nor were they trying to change things up at the last minute. It was even less than the price/payment agreed upon. Randy took plenty of time to help me understand the vehicle and all of the bells and whistles. He told me I would not regret it, and he was right. I hope that he stays involved with Audi when I am ready for my next vehicle - I think I am an Audi customer for life - thanks to the quality Audi brings - but also because Randy makes things go smoothly and he wants you to walk away comfortable and happy. Thanks Randy!
This is our second Audi purchase in the last 2 years and Randy is superb! He made every step of our purchases easy and fun! His knowledge of the vehicles is awesome and he flawlessly explained the ins & outs to us!
My experience with Audi of Lafayette was excellent. Randy was a very knowledgeable sales person and knew every aspect of the vehicle I was wanting to buy. The sales process was efficient, straight forward and at no time did I feel like I was being oversold.I purchased additional packages (Ziebart and Window tint) and Randy went out of his way to pick up my vehicle and have the services performed while I was on vacation.I would 100% recommended buying from Randy and Audi of Lafayette.
I went there today to get some inquires about a car. Their service was outstanding.
My Audi A4 had flat tire two weeks ago, since I am out of town, I reached out to Adam, from the service department. He helped me to get my rim repaired and performed wheel alignment. Its one of my best service experience with Audi dealership. Adam is very patient, professional and helpful. I would highly recommend him to anyone whos looking to service their Audi. Thank you Adam!!!
I have been servicing my Audi A3 at Audi Lafayette for over 3 years, and I have always been amazed with the outstanding service of Adam and others in the service department. Furthermore, I recently bought a 2019 Audi A6, and Randy was FANTASTIC! He was patient, helpful, responsive, and knowledgeable about every question I had as I considered such a big change and investment. I applaud the efforts and professionalism of these two consummate professionals - Promote them BOTH!
I couldn’t be any happier with Randy and the Audi Lafayette team. Randy was so accommodating and made this the easiest car purchase I’ve ever had. I live over an hour away and will continue to come here rather than the Audi close to home.
I bought my very first Audi from Audi Lafayette and even drove from Ohio to do it! This was by far the very best car buying experience I have ever had. The staff was knowledgable, courteous, and treated me with respect. They were also very fair on both the purchase price and the trade-in value. The staffs level of service was exceptional. I am gratified by the experience and love my new A7. Regards, Jeff.
I was skeptical buying an Audi, but I am so grateful that I did. This dealership has shown me the best customer service I have ever seen. They have made it so that I will be buying an Audi from now on. One specific employee made me feel valued. This was James Carrier is the service department. I walk in and he has a huge smile on his face and makes me feel like a long lost friend he hasn’t seen in 10 years. He took car of us and made sure we had a rental and everything we needed while our car was being serviced. When we went to pick up our vehicle he said he wasn’t satisfied with the wash because it still had a bug or two on the front. I said it was okay, but he insisted he clean it up for me. He personally took it back and cleaned my vehicle to make sure it was at tip top shape. He brought it back with smile saying that I was all good to go. He took care of me like I was the most important thing in the world at that time. All while having a warm smile on his face. His outstanding customer service is the reason why I will be buying an Audi again. Thank you so much James for being so outstanding. I hope to see you again in the future.
As in the case of a great restaurant, you start with a beautifully designed venue. Next, the greeting that one receives, and then the feeling of comfort as you enter. This is how it is at Audi Lafayette. Once you explain your needs you are then offered coffee of your choice. This is the experience that I have each time I go to Audi Lafayette. Most of the time I relax in the waiting room and read, work on my iPad, and the service is very quickly accomplished. When it is announced that my car is ready, I feel that I would not mind waiting a while longer and extend my conversation with the friendly personnel.
Never ever go here! Purchased my car in Kokomo and had to take it over to the dealer due to a warranty issue with Adblue system in my 2012 Q7 needless to say after having the car for about a month I was told it was not covered and would need a new Adblue system and would cost a min of 3500.00 and would take a few more weeks to get the parts. Mind you at this point I had owned the vehicle for a total of 2 months and it has 67K miles on it. After countless hours on hold and waiting for returned phone calls I decided to schedule an appointment at Tom Wood Audi in Indy. After being there for just under an hour they explained that the Censor in the Adblue tank had gone bad and they replaced it under warranty! They also advised me that is a common issue in that make and model. I will never allow this dealership to touch one of my vehicles they simply just tried to swindle me out of thousands for something that an honest dealership took care of under warranty in less than an hour!!!
This dealer made the whole experience of purchasing so amazing! It was a very simple process. The showroom was beautiful. Great environment. Very clean and all of the employees were very nice and polite. We drove 2 hours to this Audi dealer and it was SO worth it! Randy will be our car salesman for the years to come, he was very honest and took so much time to go over all of the options on the car. I am so happy with my new purchase!
Carl, Matt and Sutton were very friendly, helpful and accommodating with my requests. It was an absolute pleasure working with all three of these guys. I was at the end of my lease with my Q3, and ended up leasing another Audi, but a Q5 this time. Love my new car, and highly recommend these guys and this dealership to anyone looking to buy or lease a new car. Special thanks to Carl Johnson who was extremely friendly, patient, knowledgeable and helpful throughout my time at the dealership.
We LOVE Audi Lafayette -- especially Randy and Adam who have provided exceptional customer service, even after we were done and purchased our vehicles. They truly go above and beyond, and other dealerships woefully pale in comparison. I think I have enjoyed working with them just as much as actually having my audi -- which is really saying something!
My wife and I had a great experience with Nick Schenkel at Audi Lafayette. We purchased a 2018 Audi Q3 through Nick, who gave us a tremendous service and was incredibly responsive to my million or so emails and texts. Even though we live an hour away from the dealership (and live 15 minutes from another Audi dealership), it really did not feel that way - we were still treated exceptionally well as if we were standing on the showroom. Can’t thank Nick and Audi Lafayette enough - would highly recommend reaching out to them even if you’re in the Indianapolis and Greater Indianapolis area.
These guys are awesome. What a fantastic showroom. I went there for an APR tune, and the guy I worked with, Adam, couldnt have been more helpful. Its obvious he knew what he was talking about and really wanted to help. Honestly, I was a little wary of traveling all the way to Lafayette. There are two Audi dealerships that are closer but I made a great decision. Fast, friendly, clean, helpful, knowledgeable, I would recommend them to everyone.
The dealership is very professional and handled the buying process in an exemplary manner. I visited several Audi dealerships both in state and out of state and Audi Lafayette were the best. Randy Stahl (Senior Brand Specialist) has done an excellent job familiarizing me with the technical features of the Q5 and has made himself readily available to answer all my questions regarding the Q5.
I recently ordered and bought an RS3 from Randy and Nick at Raisor’s Audi.Had a great experience all the way through from picking out options on the car to learning how far along Audi was to building the car in Germany and when it was on a ship on its way to the US.When the car arrived early Randy filmed it coming out of the enclosed car trailer also taking pictures of it being unwrapped for me.The car was well prepped and well taken care of until I picked her up.I would highly recommend them if your considering buying an Audi or VW.
My salesman Alex Farley was the most helpful I’ve ever seen out of the salesman. He had a perfect balance of giving me information and letting me make my own decisions without any pressure. He was not misleading with information is very knowledgeable about the vehicle I was purchasing. “The 2014- 2015 Audi Q7 are the last of the big body Abi’s” I purchased a 2014 black on black q7 S Line!! My family and I love q7!! I can fit all for my kids in one vehicle and still have a classy, sexy,spot,great lookingride. I am from Indianapolis and would not hesitate to make the drive again to purchase a vehicle from Alex!!! From Nate
From Start to Finish. Knowledgable..Courteous..Attentive..Professional..Alex did a great job in getting us into the Audi we wanted...Highly Recommended Audi of Lafayette..Will do business again!!!
Mike Bessard is very professional, not pushy, very responsive, polite and knowledgeable. The whole experience was great! Everyone is friendly and welcoming. Love the car! I highly recommend Audi of Lafayette.
Greg Lengel and Randy Stahl made the process of leasing an Audi Q7 incredibly easy and convenient.They were incredibly transparent, assisted with the multitude of questions in a timely manner, and even assisted delivering the vehicle when we couldnt get to their dealership for an extended period of time.My family will be purchasing vehicles from Mike Raisor for years to come.
It was a pleasure working with Randy Stahl at the Lafayette dealership. He helped get a great deal on a new Q7 and was very patient with us as we explored other options- even though it turned out Lafayette had the best pricing. The follow up experience after purchase has been great as well.
This is hands down the best dealership around. Adam in service will give you the best customer experience you could imagine. Never will I go to another shop again. Thanks Audi Lafayette.
Friendly and professional. Very reasonable people and can tell want the best for you as well. Alex is awesome!
Adam and Kevin are super nice to work with. Although Im in Indianapolis, I would never mind driving 50 miles just to get great service experience at Audi Lafayette. Guys at Audi Lafayette checked my car the other day and sent me a video explaining all the findings. To add, everybody was very welcoming from the moment of scheduling an appointment till the final call when my car got ready to be picked up. Last but not least, they are tune-friendly and wont turn you down because of the aftermarket parts. Please keep it that way and dont become like other 95% car dealers in this country. Many thanks!
What a wonderful experience I had at Mike Raisor Audi/Volkswagen! From the moment I walked in to the minute I drove away in my new Atlas I was treated with such compassion, understanding and professionalism. Mike was extremely knowledgeable and personable and made the whole process easy and enjoyable. Randy was so thorough and efficient and I feel confident knowing I can contact him at any time should I need anything at all. I am so excited about my new car and so thankful to the salesmen who helped to make it possible. Thank you Mike, Randy, Nick and the rest of the team at Mike Raiser Audi/VW. I couldn’t be happier!
I just got my new Audi A4. I have had the most amazing experience with Audi Lafayette and Alex Farley!! He is so professional and a true credit to Audi. I am a very happy and satisfied customer. Thanks you Alex!!!
Randy was amazing! He worked with us for over four months. My husband wanted an RS5 and Randy was helpful with giving us info on it, even though used ones are hard to find and he knew he likely wouldnt get that sale from us. We drove through the lot after my husband bought an RS5 out of state, and I ended up buying an A5 through Randy. He had the car and paperwork ready for us when we came back in to purchase, and explained everything to me about the car. Michael Ottinger did our title paperwork and was great as well. Adam in service is great too! Cant say enough great things about this dealership!
Kenn Posey is very friendly and helpful. He showed me all different options which made my decision easy. Kenn and the team at Audi Lafayette did a great job to find a car, with all the features, that I needed.
Great experience buying my Q8🥳🤩😍
Love this place, but I love toyota on Sagamore better. With the price of this vehicle and how much they charge to fix cars, the least they can do is have a awesome waiting area like Toyota on Sagamore st.
Over my driving life, I have owned a Toyota, Chevrolet, Ford, Chrysler, Isuzu, BMW, Mercury and Buick. This was the first dealership that felt like a step up in experience, from the first time I walked in until the day I drove out in my new A4, everyone was kind, professional, helpful and above all, honest.Kenn Posey was the consummate professional; he was respectful of my time, asked the right questions and guided me through the process from selecting the car to driving away. Chase Prejean was extremely helpful in guiding me through the many new high-tech features of the A-4. He followed up the next day with a phone call to make sure I didnt have any questions (which I did), and again called me two days later in response to an email I had about features and functions. And for the 3 days that I have been driving my new Audi, I can already tell it is far superior in performance to any of my previous vehicles.
Excellent, professional, respectful! We truly enjoyed our experience! No games, no gimmicks👍.
Quick,easy and great service! Connor was great to work with!
Just picked up new Q7. Alex Farley has handled several of my Audi purchases and has never dissapointed. Communication, service and preparation is always on point.
Make all Audi car Lafayette
I originally contacted Frank when looking for a used Q7 TDI, they were not available in the area and we settled on gasoline version on the Q7. After having it a couple of months we really wanted to find a TDI, so I asked Frank to look for one. It took almost two months to find the one that met our request, but he never gave up and found our Q7 TDI that exceeded our expectations. All the staff that we encountered were friendly and professional.
When I walked into this dealership as a stranger, I left with a new car and was treated like a family member!They are awesome!
Like this place much better than Audi indianapolis. Very courteous and take time to explain what is wrong and give you options. Its a 1 hr drive from carmel for me but would much rather do that than go to the one in indy. Service is quick and keep you posted as to whats going on with your vehicle often
Fantastic facilities with a very knowledgeable staff who was very courteous and friendly!
Nick and his team are awesome!
Great service, caring employees.
Very good service👍
They sell VW but refer you to the GM dealership for service.
Excellent professional service