Extremely kind and professional. Helped me to learn a few things about my car, and had a good price. Also gave me a free brake check when I didn’t have the part to get my tires off. 10/10
David was very professional and helpful to me. He found the best solution for me quickly and worked efficiently. He was also very friendly which was a nice plus. I would definitely go back to him and only him.
These guys were great. Checked a pretty much brand new tire that I had that was losing air slowly. They found that the tire was good but the stem was bad. They replaced it in minutes - CHARGED ME NOTHING - and I was on my way back to New Orleans before I could break a sweat in the now 100 degree heat. This happened just 10 mins ago. I in good conscience couldn’t start driving until I posted this review. What honest people.
Fast, friendly service!! Even on a busy Saturday these guys were courteous, smiling, and professional! This is definitely my new go to for service❤️
Everything started out well with the service on my vehicle until the few hours to few days turned into few weeks! At first I was notified of all the repairs needed to be done to my vehicle, then they just changed two parts without consulting me first! When my husband and I picked up the vehicle and in route to driving home my vehicle started killing and the engine was pulling hard! I called the store and spoke with James about the issues we was having he suggested that I have my vehicle towed back to them to see what the problem was. I was skeptical because they had my vehicle for so long the first time so I decided to test run it over the weekend to see if anything changes. My vehicle was leaking transmission fluid, smoking from the tires and it wasnt shifting into reverse. I was so outdone because it was just too much to handle at that time. After the weekend we realized that the brake fluid was leaking behind the tire causing the smoke fumes and causing the brakes to go out! So on Wednesday my husband drove the vehicle back to the shop for James to check out the vehicle and they found out that the hose had corroded from the brake fluid dripping on it. So now we had to pay for a hose that they messed up and when I called James he was sarcastically rude about the whole situation! I was very disappointed with the total outcome of the customer service that I received from here! I WILL NOT SPEND ANOTHER QUARTER WITH THEM AGAIN!
My first time here and definitely wont be my last. The service manager James was very helpful, informative, and polite. I appreciated every second of my time being serviced here, which says a lot because going in for an oil change and tire rotation is never something anyone really looks forward to.
After going to the dealership to have my brake lights checked and replaced, I brought my vehicle in to express oil change for a new state inspection sticker. Not knowing this prior to my visit, the tech immediately noticed that my brake lights were still out and replaced them quickly and easily on the spot. The entire staff seemed very helpful and all were extremely professional. I’ll definitely be back. Thank you!
Hands Down Best place in Lafayette LouisianaTylus always made sure everything was done properly& Professional. I service all my company vehicles here, The Guys work extra hard to keep customers satisfied & The place is always clean & In order . For Fast & Professional Service This is the place to Be. Appreciate it fellas thanks... Yancy
First time here and the experience was great! I’ll be returning for sure. Milton serviced my car with an oil change and I was able to get my inspection done here as well! Quick & Easy!
Very welcoming bunch....oil change was quick and tire repair done in under an hour. Good prices.
They always take such good care of me when I need something. Great service as always.
The staff were super accommodating and very eager to make sure you have an exceptional experience. They werent pushy sales people either and didnt try to make you purchase the most expensive item. They were very nice and courteous. I will definitely recommend this place and will be back for my next oil change.
Friendly and professional service. Will return and highly recommended.
James and his team were very explanatory, speedy and courteous! Prices were reasonable as well. I will definitely return!
Easy stop for inspection sticker, no appt needed, never a long wait.
These guys go above and beyond to help meet the needs of every customer they encounter!
Staff was nice and helpful they were a bit high priced but the staff were great.
As a first-time customer, I was very pleased and will definitely be back. The employees were extremely helpful, thorough, efficient, and professional. I also noticed the staff had great communication among one another.
I have never used there services until today and WHAT AND OUTSTANDING JOB THEY DID. I WOULD RECOMMEND THEM TO ANYONE LOOKING FOR SERVICE. AWESOME SERVICE, POLITENESS AND JUST ALL AROUND WONDERFUL PEOPLE AND SERVICE WAS EXCELLENT!!!!
It is very convenient that they do state inspections, without much of a wait.
Awesome workers. Quick service.
Great service, fast and friendly. Definitely going back for other services
Amazing customer service. An art that I don’t see often anymore (especially in car care). The employees were extremely helpful, courteous, and didn’t over sell or talk too much. They were also the only lube place between Lake Charles and Lafayette that were able to change the oil filter on my Volkswagen Tiguan (The dealership service center is closed on Saturdays which is my only day off). Thanks fellas. I’ll be back.
David was extremely very helpful to me knowledgeable answered my questions quickly excellent customer service I go here to get my safety stickers he was very very professional good mannered recommend this place very HIGHLY very friendly personnel staff working there top notch service you can stay in your car while they work on your car good business hours for customers
Great service. Will definitely be back.
Before I could get out of my car Jamie was there. Very pleasant and informative. Explained everything. Another employee Milton recognized me and came over to say hello. GREAT EMPLOYEES
The service was great and speedy! Mr. Milton and David were really friendly and knowledgeable, really helped me get the job done! I know nothing about cars at all, but they helped the best they could and gave great recommendations!
Had a valve stem go bad on rv and these guys were very creative and resourceful to fix the flat tire so we could continue our travels! So appreciate their efforts today to fix something outside of normal repairs. Especially appreciate James and Tylus!! On Johnston St in Lafayette, La.
I really like the way Mr. Milton was talking to me and explaining to me what was the best oil for me to use on my truck !! I appreciate you very much ! They were very fast and I would definitely go back again !! Thanks for y’all service and for having me it was a pleasure meeting you
The technician failed to screw on my engine guard correctly after my oil change and it damaged while I was driving on the highway. Had to pay $200 somewhere else to replace it because of their sloppy work.
Mr Milton and Mr hi on really helped me out and I will be coming g back for service
Milton greeted us with a smile and willingness to help. He answered all our questions and the service was so exceptional I had to leave a review. I would like to mention the rest of the staff was also amazing. Management is doing a great job with this location and hiring.
The best place I ever went for a oil change
Wonderful experience here. Patched and replaced my tire in under 15 minutes. Incredible service.
We at Express At Express Oil Change and Tire Engineers Lafayette #2, would like to thank all of our customers for one year of servicing the greater Lafayette and surrounding areas. We look forward to continue growing our business, and earning your business here in Lafayette, La. Stop By This Weekend Starting Today January 24th - January 26th for our Grand Opening and Ribbon cutting ceremony.
Fast Service in tha have tast tires. Go in check them 👍👍⭐️⭐️⭐️⭐️⭐️
Lookin for vehicle services? holla at my boy james(service manager) at express oil change on Johnston he gon get u right I promise ya
I only trust these guys to work on my car. I have never been upsold, lied to, or had any negative experiences with the mechanics here. I recommend this place to all my other college aged friends because they are so kind and explain every issue and what they can do to fix it.
The staff was very and speedy! This was by the fastest oil change I ever got! They where so amazing! David, Jamie, James where also funny and cool! I will definitely be coming back!!
I love this place! Today is my third time being here. I drive 650 miles a day and need a fast dependable friendly auto care company to take care of my vehicle. They exceed my expectations! Every time I come they are fast thorough trust worthy and friendly.
I had my first experience here and was immediately greeted by James Montgomery who was very friendly! Milton Prejean took care of my services and he also gave great customer service explaining everything in detail and made sure I had everything I needed. Because of these two guys I will be returning for any future services!
Great guys. Very professional
Always excellent service!!! Kind, helpful, professional, thorough. I won’t go anywhere else anymore.
Always Excellent Service. No Matter What State Im In.
If you need any kind of service for your vehicle, this is the place to have work done. The staff is friendly and will help you out with pricing if necessary.
Staff is courteous and professional and although busy, work was done in a timely manner.
Great service. Clean waiting area and kind staff... thank you Mr Milton for such a great first time experience. I’ll be back
Milton and James were very professional and efficient at getting the job done. They had me out of there in no time. Great service. See Milton And/Or James.
Jamie was VERY professional and VERY knowledgeable about our car!!! The interaction with Jamie allowed our faith in a mechanic to be restored!!! We will DEFINITELY be back and DEFINITELY recommend yall to others!!! Keep up the good work!!!
James Montgomery, store manager, was very patient and very helpful and ensuring everything was done right and properly.
So thankful that they were so quick! My check tire light was on.. turns out I needed all four tires filled up before an out of town trip! So fast and professional!
Awesome service shop always clean and organized fast & professional service .Hands down the best place in Lafayette
Was very pleased with service. Kind, friendly, and professional. Answered questions. Will definitely use them again.
Wonderful experience here today! Milton was knowledgeable, honest and efficient. I will recommend him and express oil change 100%!
I called, They were very respectful over the phone. If you decide to stop by, Ask to speak to Jamie, hes the guy that helped me out, and two other guys.... Its worth the pay, trust me!!! They help you out, and make sure the job is done!!! I truly recommend this place!!! The Best, Hands Down!!!! Bet
Friendly staff and great service! Totally recommend!
Good fast service
Was very pleased with the service I received..the technician was very knowledge..price is reasonably great
Prompt, nice, clear, professional. Thank you!
Getting an oil change is not difficult, but finding a reliable mechanic that provides oil changes and handles all of your auto repair needs is hard to find! Ever since I started bringing our vehicles, we have received the best in customer service at an extremely fair price. The staff is always friendly, professional and are willing to go above and beyond to get our vehicle fixed in a timely manner.
Great service, thorough and quick!! Great price as well!
I was helped quickly, efficiently and kindly by the technician Jamie; He was able to correct the mistakes made by the local competitors. From my first time with Express, I’ll be a returning customer.
David was super sweet! He explained everything to me and helped me out a lot with figuring out what needs to be done with my car and the cheaper ways to get them done!
Bad experience!! Liars.
Excellent Service and Awesome Customer Service!! I would definitely recommend coming here for any car services needed!!!
They were very professional and courteous! Customer service was excellent!
Top notch experience here. I never feel taken advantage of. James and the team explain exactly what’s going on and what your choices are moving forward. They never do work without your permission. Honest, hard-working folks here, and I can’t recommend them enough!
Milton is the best!!! He’s awesome!
Very helpful, especially for 9am on a Saturday!
The service was very good and not very long waiting an you have some good workers thank for everything tylus Uncle black
The team was very professional and fast. James was courteous, respectful and informative. I felt welcomed as a first-time customer and was actually shown the fresh oil at the full mark on the dipstick after the oil was changed to ensure a good quality and accurate performance.The only bit of criticism I have is the price could be a bit more competitive.Overall, great experience.
Super nice people and kept my informed the whole time. Did not take long to fix my truck either
Such a great experience! This was my second visit for my oil change and also got my inspection sticker taken care of. The customer service by everyone was excellent, especially James. He was informative about some things that may need to be taken care of with my car without being pushy & more than helpful but not condescending to this girl who sadly doesn’t know much about cars or maintenance. They even washed my windshield and aired up my tires before I left because he saw my light had come on. Prices were great and all work was taken care of in a timely manner. You will not be disappointed! This is my go to place for oil changes now.
James, the manager, was so incredibly helpful. I do a lot of traveling and my car needed a look over, oil change and tire rotation. And let me tell you, These guys are Honest and genuinely want your car working safely. The transparency and integrity is phenomenal here. James is so great. He is upfront and willing to work with you. He let me see the air filter and showed me what level of wear was on my brake pads. Showed me the issues I had that were large and small- with no pressure and no B.S.!!!!!It is such a blessing to find a reliable, affordable mechanic with integrity and values. I am so pleased to get this work done on my car- that it badly needed- because I could trust they had My best interest at heart. No smoke and mirrors!Plus, they linked up my car to the manufacturers recommended services and theres an app to track it all!I will defiantly be back, and recommend you give them a chance as well! ⭐️⭐️⭐️⭐️⭐️
Milton was so nice, helpful, and quick!! Will definitely be going back.
Scott & David at the Johnston St. location were extremely helpful and kind in assisting me and offering me services that I needed not just services to up-sell. It was the 1st time I went to this location and now they are my new service shop. Services were quick and efficient, and the team is extremely trustworthy.
I had an amazing and easy time here. My car is German so lots of places won’t even look at it because you need special tools, but this place didn’t turn me down and were so helpful. Jamie was super nice and helpful and even helped me out with the price, I will for sure come back here!
I met Uri over here. He took good care of me and was a nice guy. Let me tell u He is a character. He also spotted an oil leak I hadn’t noticed on the car that needs to be addressed. Thanks URI. Good service
Best customer service I’ve ever received! I went for an oil change a few weeks back and I was treated so nicely I decided to go back for a tire change. I’m so glad I did! Major shout out to James, he explained everything in detail for me before he did anything!!! Super satisfied. Wish I could give 10 stars!!!
James and Mike were incredible! Mike came and met me in the parking lot as soon as I pulled up. They got me in and out quickly. They did a full service check up and explained everything thoroughly. My son is about to take over my truck so it is very important that it is in safe and in good working shape for him. I am confident I had the right people working on our truck and my son and I will be coming back regularly! Thank you James and Mike!!
All the reviews are true! James is an awesome manager and he has a great crew! They really care for the customer and the quality of work they do. Highly recommended!Go. Go now!
Awesome, and quick service! Very professional and knowledgeable staff. Thank you for your help!!
I took a conference call in my car and before I could finish the conversation my oil was changed, car inspected and air filter replaced. I also overheard my attendant thank the delivery driver who brought my needed air filter. Excellent customer service! Keep up the great work guys.
I never write reviews, but this was the best auto service Ive ever gotten. Really nice manager and crew. They know their stuff and have the customers interest and needs a first priority. They wont pull anything over you. No hidden costs, or pushing for stuff you dont need at the moment. The prices are good and they tell you exactly what youre getting. I highly recommend this location and I will continue to go here.
The staff at this facility are the best in the buisness. They are so professional. You can tell they really take pride in their jobs and care for your vehicle as if it were theres. James, David and Milton deserve your buisness. Thanks guys for awesome service. I will be back.
Excellent service!! Fast!!
Quick work. Knowledgeable staff.
So happy I found this place! The team there was so nice and friendly! After going to the same mechanic for YEARS and now having to find a new place that I can trust...was kinda nerve racking. When I pulled up, the manager came out and greeted me. He explained everything that would need to take place. He was painting and very nice! They all made me feel comfortable and safe. Being a 19 y/o on my own, some may take advantage and tell me I need something I don’t really need. But the manager kept me updated told me what I need and what needs to be kept an eye on and will need assistance later. So happy I found such an amazing place! I highly recommend anyone to go!
Awesome service!! James the store manager was super nice and helped me out a lot. He even changed my lights above my license plate because they were out. I will definitely be back in the future!
Always satisfied taking my vehicle here. Very professional and will talk to you about options, especially if you say youre a student they will talk about the most feasible options for your budget.Ive been in Lafayette for two years and am so happy Ive taken my car here. Thanks James and Michael for always being so helpful!
I was on a road trip with my family and on the way to our destination we had tire trouble. We went to 3 different places seeking help and they all were rude or booked for the day so we stumbled upon Express oil Change & Tire and James made gave us a sense of relief with his EXCELLENT customer service. They are the definition of southern hospitality and I would recommend them to anyone! KEEP UP THE GREAT WORK GUYS!!
Very honest and kind staff. The office was clean and smelled good too!
Great service & affordable!
It was my first time going to express oil change and I did not know what to expect. From the moment I pulled into the driveway, I had an employee instantly helping me. His name was Michael and he handled everything right away. There were explanations for everything and all of my questions were answered.The actual oil change did not take long and I was on my way in less than 30 minutes. Michael explained what was done, explained the paperwork, and gave me some useful handouts (coupons, express oil change and tire engineers credit card information, and an envelope to keep it all in). It was a great experience and I will be going back for future business.
Grade A top service
Honest, professional, accurate, courteous, timely service. Use them.
Excellent customer service, very prideful workers . I definitely recommend them
I absolutely LOVE this place. Everytime I go, they exceed the expectation of customer service, go above and beyond to try to win your service by doing whatever they possibly can to help, and with every visit, they prove their honesty and integrity. These men and this business is my only go-to for every issue. I wouldnt go anywhere else and I wouldnt trust anyone else with my or anyones car. The best, yall!
My husband had to put his own belt on his sub because they put it on wrong