A better Lithium battery selection would be great. Still a great store. Over the last 5 years, I’ve had about 5-6 instances where I needed to visit. Glad there’s a brick and mortar that handles the types of products they carry. The staff has always been ready to help. They know their products. Will definitely continue to do business here.
Great personal service thanks very knowledgeable Personnel will shop here again thanks again for fast friendly service
Satisfied with my service. The rep was very friendly and courteous/ knowledgeable. I requested fast service and got what I asked for. The only drawback was the check-in time which took a while. Overall pleasant experience.
I was replacing an ATV battery and was not quite sure about what I needed. The salesman took extra time to make sure that I had the perfect replacement and to explain the difference between the types of batteries so that I could make an informed decision. The battery had a much longer replacement period than auto part replacements and was comparable in price. Overall good experience.
Was able to pick up 6 volt battery for flashlight for storm coming ..
Every time I go in my local store in Lafayette, Louisiana the staff that works there are very friendly and ready to help with any issue you may have. I know if I need anything related to batteries or lights, that is the place for me to go.
Great selection, great service. Peyton was very helpful.
Vince was a life saver! Got my phone going again faster than I expected.
Had what I needed, when I needed it. Got my quad battery replaced and up and running. From the time I discovered an issue to completely repaired, less than two hours.
The two guys working were very pleasant and helpful.
Always has great deals on Batteries, NOTE: This isnt my 1st time purchase such as w/great employees such as Michelle. I purchased another Duracell Ultra High CCA Lawn Tractor Battery SLIU1HP.
Knowledgeable and helpfull.
The ordering online was very easy and the personnel at the store were very accommodating.
They had what I needed and were friendly. Having the cell phone battery I needed saved me much time and trouble. I highly recommend Batteries Plus Bulbs!
Watch battery some what expensive. 16.00?
Friendly staff. Very knowledgeable. Changed car battery free of charge without complaining!! Will not go anywhere else for a battery!
Efficient,very fast,good prices. Nice place and impressive services I didnt know about. Its a go-to
Went their to fix my iPhone 6s screen which was completely smashed. they fixed it within an hour with good price and a year warranty. After a year its still performing very well. Thank you.
Excellent service. Knowledgeable staff. Quick and honest. Extremely satisfied!
Nice people
Competitive price and the Lafayette, La store service was beyond awesome. Installer Michele put in the extra effort it took to put a battery in an older car. The installation was better than the way it was when we pulled the old battery out. She saw ways to improve the install. Manager Dee, made me feel special from the first phone call to every interaction in between.
I had my iphone battery replaced and scheduled the time online. They took care of me as soon as I got there and completed the job in no time. Employees were Professional and polite. I am a very satisfied customer.
Excellent service and products! Definitely will be a repeat customer
Since you guys have been repairing my phone, namely Ms Michelle, and Ive learned that you guys repairs cell phones, I depend on NO OTHER cell phone repair shop to touch my phone. The service, respect and professionalism is absolutely amazing. The attention to duty and associates working in unison is how I define TEAMWORK.
Overall great experience. Very friendly and helpful staff. Saved hundreds of dollars not having to buy a new iPhone.
The employees at this location are super friendly and Patient! They went above and beyond when my car died there. They were just so kind--besides being so knowledgable.
Easy to use online, usually have what I need, prices a good. the only item I wanted to mention is when you are standing in line waiting your turn the larger batteries tend to get heavier the longer you hold them. I didnt notice anywhere set aside to place your battery while waiting.In the past month I have bought a small tractor, and a motorcycle battery. The staff was friendly and helpful.
I walked in the store and there was a lady getting something from the shelf. I was not greeted and she preceded to the back. I waited for 6 minutes while the other employees talked to each other. I got frustrated and went outside to my vehicle and called to have them bring it out to me. The first call was answered and then hung up by an employee. The 2nd call was answered by a polite young man and he promptly brought out the battery. Customer service should be a top priority... especially during this pandemic. I expected more.
Great selection, fast service
Went to get ready for a storm and needed a battery for my weather radio. They helped me identify the type and replace it. They were extremely knowledgeable and well priced
Convenient location; great selection; friendly staff; fair prices. What more can you ask for?
Great service, knowledgeable, pleasant, eager to serve and diverse products.
Small store packed with really nice selection of batteries, flashlights, phone accessories, at a good price. Check online for frequent discounts if you order online and pick up at store...even if the item is already there. I saved $24 on a car battery this way! Much better price than any other auto parts company
Worst customer service ever! First was told phone repair would be no more than a hour an a half then when I returned I was told it wasn’t done twice! Which ended up being over 3 hours so then I was told I was getting 10 dollars off for my inconvenience to just later be told they can’t do that! Very unprofessional & rude as well. Would no recommend to my enemy!
Great service. Great prices. The workers are always very helpful.
Had battery for my led light
I absolutely love this store. The service is excellent. They are so knowledgable and kind.
Purchased online for pick up next day, battery was ready to go and personnel were very nice
I was looking for an unusual bulb for some larger size salt lamps... needed 25W rather than the typical 15W bulb. I had visited other stores stocking bulbs but could not find them. I was happy to find they not only had 1 but 3. I needed more & they were able to order them on the spot to ship to my home address. Concerning pricing, it was very much in line with anything I found online. In addition, wanted to share that our service tech, Michelle, was very polite & held the bulbs for us at the counter until we could arrive at the store later that afternoon.
They have whatever you need in batteries. Very customer oriented.
Great staff and service
They had just what I needed and no one else did the workers helped me find what I wanted they or a good place to shop for batteries and bulbs
It took 7 working days to get a battery - service was great - personnel helpful
Anthony was amazing! Friendly quick efficient service! I definitely will recommend to others!
Ease of use, availability and quick response time
Excellent customer service and great prices! Gwen is very helpful and very knowledgeable about products offered in the store. Couldnt have asked for a better experience.
6volt Duracell pro for golf cart good price. And the staff (Gwen) was very helpful. First time in the store and it was a positive experience. Will go back for next battery purchase.
The service was SUPERIOR. I had hesitated for months on getting 9 watch battery changes. The staff made it simple and had me leave my watches, called me when they were ready. They actually smiled and made me feel appreciated. THANK YOU FOR SUPERIOR CUSTOMER SERVICE. THE EXPERIENCE WAS SUPERIOR!!!!!!!!!!!!!!!!!!
Tried calling three separate days in a row at different times and always either went straight to a voicemail or they would answer and tell me to hold without giving me an opportunity to talk and never came back on the phone. Absolutely horrible telephone customer service.
I had a great experience with the Batteries Plus store in Lafayette.I stopped in with a failing battery on my Lexus SUV.Not only did they have the perfect replacement battery THEY ALSO INSTALLED IT FOR ME. The technician had all the right tools and the entire replacement took less than 10 minutes.Great job!
My brother referred me to your store 👍🏻I HAD NEVER HEARD OF BATTERY PLUS I really like the idea you can shop locally instead of going on line 👏🏻👏🏻 I AM OLE SCHOOL ☺️
Great experience at the store. Friendly staff (AJ) helped match the battery I needed at a price point that didnt break the bank. Very impressed with the reps knowledge and enthusiasm for the product lines. Will definitely use Batteries Plus for all my battery needs moving forward.
Good service the only thing I didnt like is they could put my battery in my car
Very helpful
Great service every time I go in. I buy all our batteries for every device at Batteries Plus on Johnston St in Lafayette.
As soon as I walked into the building, is was greeted by Matthew. He was very helpful with my phone situation. Overall, great service and I definitely recommend these guys with any of your phone and other electronic needs!
My first experience with batteries plus was an extremely positive experience. I will definitely be back for my next battery purchase due to Ms. Gwen. She is extremely knowledgeable and customer service could not be better. I would highly consider batteries plus for any of your battery needs. Be sure to ask for Gwen!
Always great service. I have the lifetime battery warranty on a few watches and my key fobs and I have saved considerably with that. Gwen took the time to offer advice on lightbulbs today. She even screwed a few bulbs in so I could see the difference in brightness. That’s A+ service!
The service is great and you only have to shop at one location for all your battery needs.
An Invaluable Resource for Lafayette!!How did we ever do without this store?? They can find any battery you need. I needed a replacement battery for a very old computer. They researched online and had it in 2 day. Then they installed it for free! Best Buy was not able to help me with this problem. Should be the first choice for unique & unusual bulbs.
Went to change my battery on Samsung phone. Employee broke my phone. Waited a month for parts to come in. Drop it off and after 3hours they couldnt find the battery. When I went to pick up I had to tell them where the battery was. Finally fixed it. People would call me and I could not talk to them because they could not hear me. 2months later had to get a new phone. Never again!
Always great service and fast thanks Michelle
This place has all kinds of batteries. They even have batteries for cell phones. Also you can purchase a life time warranty on some of the batteries. So if there is aproblem they will replace it. The store is clean & orderly and staff is ready to serve when you walk on. There is handicap parking.
I needed a battery for my smartphone and googled Batteries and Bulbs in Lafayette. I scheduled an appointment online, and they sent me a coupon for 10.00 off for my repair request. Matt did a great job replacing the battery for my iPhone 6plus, the staff was very knowledgeable and courteous. They said it would take 15 min or less, so we went next door for a few minutes and it was complete upon our arrival. Couldn’t ask for better service, and I bought a new lightening cable as well. I recommend going to Batteries and Bulbs for your iPhone battery replacement. Thanks for everything!!
Great service and selection
Awful customer service. I had my iPhone screen repaired here last week and I noticed a weird glow under the screen but didnt feel like it was bad enough for me to bring the phone back and wait another 1-2 hours (Im a single mom of 2 so its not just easy to drop everything to go there). The screen now has developed a hairline crack across the top of it (I left the room and came back to see the crack there which was incredibly odd since Ive never seen this happen before), so I called to ask about having it replaced since this was done LESS THAN A WEEK AGO, and the employee (AJ) argued with me about the fact that the crack developed on its own and told me that they wont replace it. You definitely dont argue with customers or essentially tell them that theyre lying. In a situation like this he should have consulted a manager to help resolve the situation. Really upset since I had so many options to choose from in Lafayette and I chose them. Never going back or recommending them. I should have read all of the other reviews here first. Bummer!EDIT: I just took my phone out of its case to examine it, and the right upper hand side of the phone is BULGING apart and you can see the insides of the phone. It obviously was not repaired correctly. Im furious!
Had an iPhone 6 screen repair done. The repair was done quickly and at a reasonable price. I made an appointment online and got a $10 off coupon. Friendly and courteous staff.
Batteries needed replacement on October 6th. I received battery oct 17th. Should it take this long to get a replacement battery that lasted one year and was not in stock? They did not return my call when they said they would. A manager never called the next day like they said they would. My calls went to voicemail which was full. Their register was down when I went to pick up the battery. Corporate told me that there will be some training.
Awesome service! Thanks to Gwen here in Lafayette, LA. She was very helpful and took care of my batteries in no time.
Had cell phone screen repair. Quick courteous and good price.
Got just about every battery you can possibly me. Moss Motors loves this place
They have Any kind of battery you might want or need at good prices.
Excellent Service
Great place
Great service.I highly recommend this battery shop.
Easy find on their website, ordered and picked up at the local store with a discount. Very Satisfied!
Staff very friendly and helpful also very knowledgeable
Sales lady was very nice and helpful. Good price for battery that I wanted.
Good products, prices, and service.
I can always find what I need & if they don’t have it the associates steer me to where to find it
Best service & price around
Ordered online. Picked up the same day. Service was great. Time will tell if service after the sell will be the same. Hopefully so.
Great service.
Nice place. Needed a battery
Very accommodating & helpful staff, knowledgable, competitive pricing, they go above and beyond within their means, and its a great central location for Lafayette!
Went in Thursday evening for a phone battery. When he couldnt find one on the shelf, he checked the computer and saw that several had come in that day. He then proceeded to look through 2 boxes. One other customer was in the store, and he said that there were just too many boxes to go through and I should come back tomorrow.I said that I could wait, as this was my phone, TV, computer, clock...He said come back tomorrow.
Set up an appointment online and go into the store only to find out their out of stock on the screen....you dont think theyd let you know before hand?! Not my only encounter here, piss poor management
Had my battery replaced on iphone 6s. Battery is fine but the guy cracked my screen when putting the phone back together, so they changed it for free. Says it was because my frame on the outside was bent, which it wasnt before i brought it there. Now my screen barely works, cant type right, clicking on things as i scroll and i have a bent frame. Save your money, i was trying to save an hour trip to the apple store but i regret it now.Oh and now my warranty is void so thanks guys, now i have to buy another phone out of pocket.👎🏼 This place sucks
Looked all over town for a little hand held device that measures how much charge my AA and AAA and C and D and 9 volt batteries have in them. They were the only ones who carried them.
Awesome service. Definitely will recommend others!
Will not honor other Batteries Plus warranties. Will only warranty batteries purchased directly from their store. Very Short Sighted, Lucky there is WalMart at least they are more forward thinking!
Employees were very helpful and friendly
Gwen gave me excellent service, very speedy no wait !
Gwendolyn Annaloro was awesome quick service and she was very nice.
Polite staff and fast service
Friendly, fast and well done.
Got my iPhone’s screen fixed in less than 30 minutes, at a decent price. Customer friendly staff.
The female employee, Dee, today seemed so put out that she had to wait on a customer. She interrupted me and didnt bother to call and tell me when my phone was repaired. We ended up just driving there after two hours of waiting. This place is a far cry from Express phone repair. They were extremely friendly. I questioned Dee about the screens they use because weve gotten screens repaired in the past that are not visible with polarized sunglasses. She said they only use after-market screens and she had no idea if theirs are like that. They are! Id never recommend them because of the terrible customer service.
Never a bad experience! Friendly and knowledgeable
Great products, selection & people.