Very nice greeting with the secretary. Very sweet girl!! The audiologist is very professional and personable. She explained everything in detail and helped me be able to hear things again. I am working on getting used to my new hearing aids and she said she is there if I need any help. VERY good experience!!
If you are working with insurance and the expectation is that insurance is to pay-do not sign anything -we had to pay full amount-up front before they would order)insurance states it pays 100% of a pair with no payment upfront. 6 months later still trying to get them to reimburse us. Unfortunately this is the reason for a 1 ⭐️. Also have had to go back numerous times as they continue to not work. Go someplace else for better customer service.
Always enjoy talking with the folks at Midwest Medical Hearing Centers at the Lafayette location. Charlie is awesome, and they really care about my hearing and general wellbeing. Highly recommend them.
They treated me very sweet,I enjoy being there.
They were very nice and understanding with what was going on with my hearing aids problems. I would recommend Midwest. Medical Hearing for your hearing needs.
Everyone there is always so friendly and helpful. I went in because one of my hearing aids quit working. They checked it out and set it out right away. No charge and no worries.
They are very nice people I recommend going there for your hearing care
They are the best at MidWest. I am always treated as though I have the most important issues to them!!
I arrived a couple of minutes early for my appointment and was taken back right away. My hearing aides were cleaned and adjusted in about ten minutes. The staff was very friendly as usual. Overall a great experience.
Great place for having your hearing checked. Everyone one there is very nice. They answer all your concerns. Casey is an excellent receptionist. Steve really helped ease my concerns. I would recommend this place to everyone.
Great people. Great service and great products
Always attentive to my needs and never rush me - even if Im the one who is late! 😊
Very friendly place. Quick and thorough..Would highly recommend..
I was very happy with the way I was treated the guy made me feel at home, I was very grateful.He treated me with respect.
Were always tested with dignity and respect. They are wonderful.
Always willing to answer questions/provide help at anytime.
Staff was helpful and friendly.
The staff are always pleasant and helpful.
Very cordial and good fast service.
Superior service once again. Dont know how to top it
The great customer service and professionalism of charlie and the team was a pleasure doing business with. not bad pricing and excellent care after you buy your hearing devices. just wished there was a way to attach them to your glasses. im going to try velcro. thanks goes out to the great team at midwest so kind and caring.keep up the excellent work. i also like the fact that they are rechargable and never to buy batteries.
Very professional and courteous.
Great staff. Very professional.
Good place
Warm and caring reception. Very knowledgeable. Highly recommend.
The staff is very knowledgeable and educated me on hearing loss in general. Felt like when I left I was better prepared to make an informed decision on my new hearing aids for me!
Good place and nice people
Very good and caring staff. Im very happy with my hearing aids.
Every onr is real nice and takes time to answer all your questions
This is a wonderful place 2 get your hearing checked out, plus the test is free, and they take most insurance companies.
Charley and his staff are great!
Alittle on the expensive side but good customers service
Great people, like family.
Horrible service. Rude.