Isa got my entire home furnished again. I loved her customer service. She delivered well with being more excited about furnishing my home than I was. Thank you Isa.
I really like to buy furniture here plus the staff always giving good customer service
I went to Badcock found what I wanted with the help of the sales rep just friendly and helpful love it.
Its a great store get what you want when you want it and pay on time than they report it to the credit reporting agency
Excellent service. Very happy with our purchase. Delivery was on time and very efficient. We will gladly go back to this store for future purchases.
Always very friendly and helpful. Ask for Isa, she is amazing!
Ok I may go back to get a reclining sofa I saw if its still there. The staff is very friendly and helpful.
Robert was very helpful at first. When it came down explaining the plan and what I needed to know regarding the account I just opened he was clueless. He then proceeded to tell me I could come back later to add a piece of furniture on my plan that I was not sure about while there and his story totally changed when it came time to adding it. I must say I was really upset about this because I can’t purchase this piece until I pay off account. To this very moment I still don’t know when to pay my monthly bill.
All of these stores are the same. The furniture is total garbage. I have found better furniture the the trash. Bought a couch. Lasted three months. The replaced it with a new one out of the box and that also broke in four months. I want $800 back and will see them in court. Looking to start a class action suit against them anyone interested contact me at [email protected]
This is the best furniture store quality merchandise reasonably priced delivery awesome staff Ive been shopping here for years
I highly recommend stopping here for any furniture that you might need. They have great prices and quality made furniture ‼️I also absolutely recommend talking to ( CLAIRE LaROSE ) for excellent customer service ‼️‼️‼️ I’ve been here twice over the last few years and left happy every time. She goes out of her way to help everyone and makes sure they leave happy‼️Make sure to ask for Claire if you’re visiting the Lake Park location. She went above and beyond to make sure I left happy 😊 🎉🎊👍🤟🤘🏻🤙🎅🤶🏻💰🎀🎈🇺🇸😎😀😃😄😁😆😊☺️🙂🙃🤓🤩🥳🤑💩😲👽🎃😺😸😻💃🏻🕺💸💵💴💶❤️🧡💛💚💙💜💝💯❗️‼️❗️‼️❗️‼️
Justin is an awesome salesman! But also an amazing individual. With great customer service and people skills. I literally told my sister, who was asking looking to purchase from Badcock, to go to lake park and ask for Justin. All around the store employees are attentive clearly great management! Thank you!My delivery guys were great as well in out and efficient! Thank you !
WOW! Is all I can say! The entire team here is absolutely amazing! Both my Parents and Brother referred us to Badcock Lake Park. From entering their luxurious and immaculate Showroom to Delivery & Assembly, we couldnt be any happier! Thank you to the entire team but especially to Justin and Hope, who really delivered and exceeded our expectations! HIGHLY RECOMMENDED!
Happy with new bedroom set. Great customer service from Phil and Fernand.
Caring understanding and very reliable.Reasonable prices.Good quality.Live and learn.
Have always greeted with a smile and courtesy, love this place
I had a great experience at Badcock furniture store in Lake Park,FL. The customer service was courteous and on point. My sales assistant Erica was very knowledgeable. John the store manager, went out of his way to also assist me. Im very happy with my furniture. Will buy here again.
The staff is great!! I love to shop here.
They have good quality furniture and they also have real leather now at very reasonable prices.
Love this place I have bought a lot of items here bought a mattress a year ago had a problem with it recently. and the manager John took very good care of me and got me a new mattress and had it brought it to me. Justin my salesman is awesome would not use anybody else but Justin he always takes care of me and makes the whole process smooth and easy. any problems Ive ever had they made sure to fix them for me.
They have good customer service, good quality product, their over all service was great!!!
I went with my friend to look for her a bedroom set. We looked around and saw a lot of nice set. Steve came over to assist us and was very helpful. She got the perfect set along with a mattress set and was extremely satisfied with her purchase. Steve gave several options and very attentive while she decided. I told him Id be back when I was ready for furniture.
The employees and Managers are very professional, friendly and helpful. I love going into this store the environment is great.My favorite Badcocks by far.
Bought king size bedroom furniture as a wedding gift for son & wife 2 weeks ago. This was the first storage bed I could find with real wood and dovetail drawers, lovely, exactly what they wanted and even had some velvet lined drawers and USB ports in headboard! Said they would deliver in 2 weeks. Customer service followed up several times and the delivery was on time as promised. The two gentlemen put it together very efficiently, cleaned up the trash from boxes and took it with them. Perfect! I have found my new furniture supplier. My son and wife love the furniture and are very happy with it.
We had been looking for a new couch and went to several places before coming to Badcock. This location had a great selection along with very helpful and nice staff. Additionally, the delivery guys were prompt and setup our furniture very quickly. I highly recommend coming to this Badcock if youre in the market for new furniture.
Great service, good selections and variety, friendly staff not pushy. Lets you browse with breathing room. Delivery service great as well, professional & courteous.
The sales person was great and professional. The process was smooth and fast. The delivery crews were very fast and professional. Couldnt have been better.
I wish I could give them a negative stars. Badcock is a rip off. You are better off going to Rooms to Go or Ashley Furniture to get. I bought a leather sofa from them a year ago and I bought insurance with it. The seat started to rip. Called them 3 weeks ago to have them come out and fix it. It took 2 weeks for them to come out and look at it. Then it took them one week to call me about it. They had the nerve to say it was cracking. I hate them. Whats the point of getting insurance, if you cant use it. Dont ever go here. They called me a year later to say, the manufacturer doesnt make the part anymore. So they wanted to give me store credit ($284), the sofa cost more than that. And I would have to pay extra for delivery because they are picking up the old sofa. To funny, I told them to shove it.
Excellent options and staff. Especially Phil Ferdinand exceptional customer service
The employees really make this a 5 star review! Want old school personal customer service visit this store and ask for Justin as your salesman and you cant go wrong. Ive been a customer of this store for a few years now and just made another purchase and still 5 star strong!
I love their kindness, quick to help their customers, easy process to make purchases and Im really happy with my furniture!
I have had an account with them for over 20 years and they have listened to me complain, get mad, and they have always helped me when I needed anything they have.Thank you for being so patient with me.I would not buy any where but there. 😊
Great prices@qualitySales person was awesome
I had a bedroom set delivered for my daughter a week ago, just found out that my mother in law purchased her bunk beds like she wanted. I call to see if they would take back their band new bed and was told I only had 3 days to change my mind... Are you serious? I explained to the customer service rep that I was informed that I could take up to 15 days. Long story 3 days is definitely not enough. But now I know so Ill stick with Room to go.
Manager John is awesome! Everyone is very helpful at this location
Wonderful service. Is great for like a starter home. Reasonable prices
Very clean and organized furniture store. Employees willing to help without being pushing and chasing you around the store. Great selection of styles and colors.
It is ok. Some of the sales people act like your bothering them when you have wuestionsbut there is a nice selection of furniture for everyone
Willie at Babcock is disrespectful. I have a defective stove and my bed is btoken. He just repeated no returns and hung up on me. This is scary. The woman that answered the phone had zero charisma...I like most of the people at this store...but I just want to give everything back...yes even my lovely sofa!
Very helpful, wide selections and knowledgeable employees
Great location and friendly service!Go see John or Claire they will take really good care of all your home furniture and much more.They have alot of different selections to choose from.They have great prices and will always work with you if too!
Badcock Furniture & More has been here for me and my family since 1997. Their customer service is excellent. The Store managers are great. I love Badcock. I have never been turned down when I have gone to make a purchase.
We purchased a living room and TV stand and looks wonderful!! I been around checking prices a Badcock have both good prices and beautiful furniture!!
Isa provided excellent customer service and assisted me in my a sensible decision for my home
Staff was nice and helpful.
Dennis was very helpful and I was looking for 2 recliners or a love seat recliner which I found on sale. So I bought it.
Always helpfull and always willing to work with us
Justin is an amazing employee. Always smiles and remembers people. Makes us feel very welcome.
The Merchandise is Brand New. BadCock Furniture Refuse to accept return or exchange. They are NOT helpful at all. Wish I could give 0 Star or Negative Stars. Was planning to go back there to shop, but Never again! Now I’m stuck with a Brand New merchandise that I can’t even utilize! This unhelpful situation is So psychologically distressing!!! Stay away!!!
Super friendly and helpful! Love the selection
The guys here listened to me and then showed me exactly what I wanted. And our new couch and bed are perfect!!!!
Didnt have the sleeper I wanted, but great stuff!
Usally we ear at subway because they have good prices, good branches and quality, the staff is very nice and helpfully, the restaurant is clean and organized, and you can eat everything how you like but the girl at the counter is the best . If I help you please push 👍.
DONT I REPEAT DONT use the acceptance now in badcock. Its nothing but a rip off, youll be charged what seems like 5 times the actual price and they are so rude I cant stand them. I threw out the stuff I got from them but still have to keep paying because I dont want to ruin my credit AND yes I did try calling them but all I got was a what do you want use to do response
Extremely easy to enter their parking lot.No credit needed for financing their merchandise!
Wonderful Service, great furniture, great delivery and set up! Thanks everyone! Ill be back!
Great place to boost your credit
I absolutely do not know where to begin. I am am VERY big on service and poor service is definitely a deal breaker for me. From start to finish I just knew Id have an issue with this company and location. From the beginning our sales rep was extremely car sales-ish. Justin is just ok, however, we were just another number to him. On the day of delivery our furniture was supposed to be delivered between 2-6:40PM. The delivery driver came at 6:21PM, with no notice of informing us he is on his way, which is policy. We have not moved in the home as of yet so I would need to know when theyre on their way. Not too much notice at least 5min out being we live down the street from our new home. The weather wasnt that bad...however, the first thing he mentioned to me was the last customer canceled due to inclement weather, do you still want us to deliver?. I said sure go ahead. He then proceeded to ask me am I sure? Your furniture could get damaged. I replied, isnt the mattress covered by plastic? He then stated water can still sea through, the last customer canceled. The deliery driver just never wanted to deliver the furniture, His shift was ending and it was raining. I then called this ridiculous location and spoke to the manager Josh,John whichever his name. He pretty much was defending the driver. Once you sign the contract, they dont care at all. Trust me Im the customer you never want to get on their bad side. I will as far up as I have to to be heard. WORST CUSTOMER SERVICE EVER!!!!!!!! I just purchased furniture from city furniture and eldorado.....5 star service there. I would say badcock say stay away from badcock and this location especially. I mean the name alone of this company seems not trustworthy.Val A.
Great products & service!
Very friendly staff. My friends who i recommend are very please as well. Thanks
Great home furnishings and appliances, easy finance, and wonderful customer service. Stop by
Great customer service
Totally awesome dude 👌👌👌👏👌👌
Ive been with Badcock for about 20 years and they still the best thats why I get my furniture from
Do not work with Calvin he signed me up with acima credit, little did I know I’m paying triple the amount for my furniture! Then when I called to ask him about it he was rude and hung up on me! NEVER AGAIN!
They jump on you as soon. As you enter
I love shopping at Badcock always greeted with a smile
Customer service excellent
Excellent customer service
Nice selection!
Great price,great furniture ❤
Love it here.
Great people, prices and quality merchandise
Beautiful furniture at affordable prices
Friendly and courteous personnel
Really low prices but just OK furniture.
Furniture is nice
Good service
Easy friendly service
Awesome furniture and beds
Wide selection of furniture, for all rooms....
Love it 😋
AWESOME!!!
Great prices
They robbed me
Not much help
Great
Good well
Friendly
Awesome
Bill
👍👍👍
Excellent in everything, happy with my purchase and with Shakira and Tiffany x their excellent attention but fix the Tiffany computer system x please ...