Best service I have ever had at any AT&T store today!!! Both gentlemen were extremely nice and helpful! I bought a screen protector and he even took the time to put it on for me perfectly!!! Definitely recommend this location!!!
After countless hours on the phone and in person at other ATT stores as well as the apple store, Carlos at this particular ATT store was the only one who stepped up and with great commitment, resilience, and patience was able to resolve my issue. He is extremely knowledgeable and professional and someone I can trust; and his service exceeded my expectations beyond belief. I highly recommend this individual. I wouldnt go anywhere else!
The technicians seamlessly transitioned all of my data, apps, everything… to my new device. I am extremely grateful.
Very disappointed with the service in this AT&T store, the guy that was helping me to upgrade my phone didn’t know what he was doing, the next day after purchasing a new phone I went to the store to return my old phone he said that I wasn’t able to upgrade because I will need to open a new account at the end I returned the new phone and never again I will step in this store. I talked with the manager and she said she couldn’t help me, a very rude manger.
I was having some issues with my old number and new phone and Carlos did an excellent job at helping my problem get resolved. He even stayed after hours along with one of his team members until we resolved our issue. 10/10 recommend coming here for any issue you may need to get resolved!
All around great service! Carlos researched every discount possible to give us the best deal. The store was clean and both Carlos and Darul were patient and courteous. They even stayed after hours to make sure we were satisfied. And Darul meticulously installed our screen protectors with surgeon-like precision! Great experience!
The customer service here is unbelievable! In switching my service to AT&T, things got messy and I had a lot of issues arise... I went to another AT&T store location for assistance and they were unable to help me, but they. sent me to this store for further assistance. It was a very painful process and took hours to fix the issues, but Dural was a rock star! He was very patient and did all that he could to get things taken care of. I am so grateful!!
I had the best experience I’ve had in a long time with customer service Dural K. Was especially attentive to all of my needs I am not very tech savvy he helped me with everything because my brand new phone malfunctioned not only did he help me but he stayed after hours trying to call everywhere so I could get it fixed ASAPEveryone should be so lucky to have such a great employee as Dural😃😃😃😃😃😃😃😃😃😃😃
We had a great experience upgrading my mom’s phone at this store. Dural assisted us with everything and made the process so easy!
Carlos was great. Helped me make the right decision on new plan and new phone, I definitely got the best value for my needs.
Really good customer service and great environment at the moment of been attending by the employees. Shout to Carlos good Job
After speaking to 7 different agents and spending hours on the phone with AT&T trying to fix my mom’s phone- I came to this location in Lantana. WOW! The manager here took time to trouble shoot the issue and helped me. Amazing service and with a smile. Thank you - Thank you!!
Great great service, open communication about fees, and they made an effort to get me savings at every turn. Highly recommended!!
Great and fast service. The store manager Carlos was great.
I recieved a new phone by mail and while setting new phone up I ended up with numerous problems. I went to the new store onLantana Road and what amazing experience in todays world! I was welcomed in and felt as though they were really happy to assist me. Parker, Nick and Carlos were professional, very knowledgeable and solved all my problems. I left there feeling like I had 3 new friends. What a great experience!
Carlos and Duran they are the best. They were extremely helpful and patient with this old lady. I really appreciated it.
Great service I got five lines with five new phones from the manager Carlos and was treated like a queen. They have the best customer service really patient and knowledgeable
I recently had to go to the actual store to complete a complicated transaction that they were not able to do over the phone. The salesman Zach was extremely helpful and courteous. He quickly understood the situation and was able to resolve it. I would highly recommend this location to anyone who is looking for an ATT store.
Greater ice, very courteous and professional! Happy as can be.
I was helped by a wonder gentleman by the name of Dural. He was patient and friendly and very helpful. Thank you very much Dural!
Chloe and Jaylen helped me set my father-in-law up with his first iPhone and AT&T account. Friendly, knowledgeable and patient as we had some questions. Every transaction should be so smooth!
I just bought a new iPhone at AT&T. A wonderful experience! The tech took care of all transfer from my old to my new iPad. Several agents were so helpful, in choosing the phone, setting it up, putting on a screensaver and suggesting a place to purchase a cover. I would go there for all my iPhone needs.
Great experience. Little to know wait. Very patient, professional and knowledgeable staff. Excellent service.
I was at lantana at&t store and dural helped me with my problem on my cell. No one else was able to assist me with my issue from any other store but this location.. He was so very patient with me .. And resolved my problem. I am so happy and pleased with how he handled my problem. He is very courteous, respectful and patient. Thank you so much dural....
Great customer service, both Carlos and Jayden helped me with the two pieces of equipment I bought, and they did not let me go before they were absolutely sure they work.I wish other tech business have customer service like this.
Excellent customer service! I was dreading my trip to the store but it was easy and actually enjoyable. Not to mention I saved $100 per month on my bill. Nick went through all of our lines and helped me save money. Great experience.
Jaylyn helped us swap our accounts from Verizon. Verizon was being difficult, however he was persistent. (We wanted to keep our numbers.) It was the end of the day and he was super helpful the entire time.
Thank you Jayeln and Dural! These guys were extremely patient and helpful throughout my entire process of switching over to ATT. I definitely recommend this location and am so happy its close to my home.
By far the best experience ever. The staff were happy, energetic and a delight to work with. Had no choice but to switch my services over to AT&T after this experience. Love that they have a discount for 55+
Went in for what I needed and jaylen helped it go smooth and easy
I had been going to multiple AT&T stores before heading to this location. No one was able to help me until I met Zach. He was very helpful, patient, informative, and professional. He got my bill and installments lower all with a brand new phone!
I was just in the Lantana At& t store with a problem w Samsung...none if my apps.Would open!!I met Cloey Jaylen & Dural.. they are by farThe most friendly & helpful employeesI have met in a long while.They are to be commended for theirComrade & ability to help so many people at one time. They even made me an appt. WA tech. For Friday!Thank them for working & representing your company!Peggy Beam
I was very pleased with my recent visit to this ATT store. Jaylen was very knowledgable and patient. He helped me pick out just the right phone and set it up for me. I also felt safe in terms of Covid the whole time.
Jaylen took all the time in the world to help me. I highly recommend using this location for any services. Plans and pricing are great which made switching to ATT a no brainer. Thank you Jaylen!!
Nothing but highest grades for Jaylen he took care of every problem with the care as if the phone belongs to him 5stars again to jaylen and att
Amer and the crew there are great! They were super helpful and outgoing throughout the whole process and highly professional as well. Highly recommend this store!
Jalen was so understanding and so paitent with me assisted me with all my concerns and problems definitely recommend store to anyone
Received a phone in the mail for insurance and a kind young man helped transfer all of my information without the hassle and stress Thank You!!!
Amazing customer service from Amer and great knowledge when it was time to sign me up for a new wireless service! I highly recommend this store.
Parsh and Nick T. were absolutely fantastic, don’t regret my visit! Highly recommend this location
Id give negative stars if I could. Staff didnt know a thing and miss informed us on several different things, which ended up costing us money. Do yourself the biggest favor and GO TO A CORPORATE LOCATION. Service is night night and day. Almost left AT&T cause of this location.
The associates here are amazing not only with helping me sign up for new services but helping me fix my app subscriptions!!!!!
Went to at&t store today and was helped by a very helpful worker named Nicholas Thompson who was not only very helpful but he was so professional too.
Excellent customer service by Carlos!
Nicholas T and Parsh were great! Tremendous customer support!
Zack was a very helpful gentleman. I’ll always be visiting this store! 10/10 customer service
Amir and Pash were incredible!!! Amir walked us through everything and was sweet, polite, and knowledgeable.
Nick T, Parsh, and Zack were the nicest most professional, best experience at an ATT!
Great service by Amer and Great knowledge! Highly recommend this store!
Nick T and Zack were both a great help and very professional
Carlos was very very helpful
Parsha and Nick really helped me out, great hospitality !!
GREAT CUSTOMER SERVICE by Amer and the staff!! Will always be coming here!
Great service
Great customer service!
Excellent customer service!
Goods service
Good attention