Ma
Madison Eye Care
17520 Madison Ave, Lakewood, OH 44107, United States
Comments
Je
Review №1

Absolutely fantastic! Every single staff member was kind, outgoing and attentive! Such a smooth office, with an amazing selection. My daughter and I felt comfortable and welcome every step of the visit!! I highly recommend Dr. Leah Steele and her amazing staff!! We wont be going anywhere else, very pleased!!

Wh
Review №2

This was my first experience at this location and it was wonderful! The staff was super friendly and sweet and they had a wonderful selection of frames. I’ll definitely be coming back here!

Ra
Review №3

It was very great opportunity to meet the Madison stuff. They were amazing! Their exam was Professional compared to other eye clinic. Dr. Sarah is very nice and humble.Thank you guys for the great visit!

Jo
Review №4

This is the first time in 10 years of eye care that everyone was exceptional, nice and gave me as much time as needed. See Dr. Greggory C., And Hallie to really get the best treatment in town! Shout out to Faaida and Debbie too!Jon

Da
Review №5

Madison Eye Care has always done a wonderful job taking care of me, my wife, and our two daughters Eye needs. Wonderful staff and great service would recommend them highly for any family and friends vision needs.

Ka
Review №6

Service was fantastic. Doctor Steele and her staff were amazing. Understanding and very accommodating especially her assistant Fidaa. Highly recommend.

Di
Review №7

Dr Steele and actually all of the staff were pleasant and helpful. I would recommend to anyone.

Pa
Review №8

The staff is very nice and helpful. They answered all our questions. The doctor was very good with my son. He worked quickly but did a thorough exam. My son liked him as well. We have been with this office for four years and our whole family sees doctors at this office. We have all had the same experience.

Ca
Review №9

The staff was great with both of my daughters. Very patient and helpful!

Am
Review №10

The best experience you could ask for. Everyone very friendly, knowledgeable and perceptive. They are truthful and don’t try to sell you anything. I am so glad I switched from Lens Crafters to Madison Eye Care. They take Vsp and Care credit too which is awesome.

Di
Review №11

Everyone at this office is super friendly and helpful. You can tell they love their jobs. I’ve been to other small eye care places and this one is the best, hands down.

Di
Review №12

My first visit exceeded my expectations. The staff was very efficient and helpful. I have many eye issues and have not had good experiences at previous offices. Dr. Kovats addressed my issues and concerns expertly and I am confident that I will be able to finally see the way I should and wear contacts again.

Sa
Review №13

Dr. Muncher was fantastic and really helped me with my dry eye care!

Br
Review №14

Wonderful, competent staff. Dr. Kyle was thorough and kind and willing to work to give me the best possible vision. Friendly staff from the moment I walked in the door.

Ed
Review №15

This was my first time being seen at Madison Eye Care. And I had a great experience. I actually deal with social anxiety. But the staff was so nice and friendly. I felt very comfortable, would highly recommend them.

Li
Review №16

Ive been coming here for at least 9 years. Great care. Dr Kovacs cares about the health of your eyes; all of the optometrists. You can also purchase your glasses and contacts here.Lakewood officeThank you

Da
Review №17

Its hard to describe the unbelievable wonderful overwhelming experience Ive had at a business Ive never been to before. From the phone call I made to the appointment I set to walking in this is possibly the best service Ive experienced in over 20 years from any business period. Every single employee was so welcoming so professional so kind and considerate. If you are looking for a place for your eye care I cannot say enough about the awesome completely awesome staff at MECA! They made my day!

Me
Review №18

My sons and I had a fantastic experience at Madison Eye Care! Dr. Steele was outstanding! She had great rapport with the kids. She was very knowledgeable and explained things to them in a way that they could understand. The rest of the staff was just as welcoming. They went above and beyond to make us feel at home. Haley was extra patient with us as we picked out frames.

Mo
Review №19

1st time here & it was a great experience

Je
Review №20

They are simply pleasant and professional. Nothing else needs to be said. Though it is kind of neat that the office is in an old trolley station.

Di
Review №21

Absolutely professional, pleasant service and staff. The appointment was smooth and efficient. I highly recommend.

An
Review №22

I would definitely recommend to anyone looking for an eye doctor.

Mi
Review №23

Wonderful doctors and staff. They were all very kind and professional, and did a thorough exam and fitting for my contacts and glasses. The selection of glasses is great. Very happy I chose their office as a new Lakewood resident!

Ha
Review №24

I thought they were awesome. Very professional and a nice group of people. I felt totally safe.

Co
Review №25

The appointment was awesome! I was a little skeptical, but the people that work here are so nice and compassionate about vison and make you feel comfortable! Thank you!!!

Bi
Review №26

Brought my son in today for his first visit amd he was so pleased and happy with the care and attention they gave him. After visiting Cole Eye Institute since the age of 2 and with his vision impairment it was hard finding a new doctor but Madison eye care was there and on point and we left feeling good and satisfied with the care they provided today

Je
Review №27

This is where i take my son! I highly recommend this place. They make us feel so welcome the second we walk in. The staff there is super nice. The doctors there are very professional and answers all the questions you have and make sure you are comfortable.

Am
Review №28

The most caring people an staff I have ever encountered in my life . The best eye exam I have ever had . Everyone was so super sweet and genuine . First time going and I will be back, found my new doctor!

D
Review №29

Always impressed with the outstanding care I have received at Madison Eye Care for the past several years... also their efforts during the Covid pandemic shows their attention and concern to their patients well-being. I feel fortunate to have Dr. Munther overseeing my care, she is very attentive and meticulous. I highly recommend Madison Care Associates.

Ji
Review №30

I had a lovely experience here! It is obvious that each person here cares about the work that she or he is doing. I felt comfortable being there and I look forward to returning there in the future.

Ba
Review №31

The entire experience was outstanding. From the front office staff to each employee! I highly recommend this practice. Extremely organized, knowledgeable and professional.

Ka
Review №32

I’ve be a patient at Madison Eye Care in Lakewood for a number of years. They’ve always been extremely friendly and it’s a very comfortable atmosphere. Haley is great and was very patient fitting my 18 month old for glasses. I highly recommend!

Ke
Review №33

This place is outstanding! My 5 year old daughter was so scared when we arrived, and we almost had to reschedule because she would not corporate. Dr. Steele talked to her, explained everything, and got her calmed down! We ended up staying for the appointment after all!!! I cannot thank this office staff enough for everything! I highly recommend this practice!

Ro
Review №34

Everything from the minute I was greeted by the receptionist exceeded all my expectations. I was amazed by the Dr and the entire staff. Its rare to experience such a high level of customer service in todays world. I recommend this place to everyone. Thank you for the wonderful experience Dr Leah.

Jo
Review №35

Went for a routine eye exam. Great experience. Everyone was very friendly and helpful.

De
Review №36

Best experience ever. Great staff and Dr. Everyone is so friendly and helpful.

An
Review №37

Felt welcomr. Very nice people

To
Review №38

Great staff! Fast service & nice wide selection of eyeglasses. Highly recommend!!!

Sa
Review №39

Friendly staff, everyone had on their masks and I was in and out in no time. Very helpful when picking out new frames and also had no issues going back to get some adjustments. Way better then other places I have been to in the past

Ma
Review №40

Loved this place. Every single person was super friendly and attentive. I got seen relatively quickly and all of the stuff they used seemed state of the art. Also don’t feel like I was getting ripped off by the prices. I will definitely be returning.

Ro
Review №41

Great service went above and beyond to get me the glasses that I really wanted

Tr
Review №42

Everyone was extremely friendly. Had a great experience and would highly recommend!

Br
Review №43

Very nice employees very quick and efficient!! Nice glasses selection even tho I did not get mine yet .. Made an appointment for contacts got me in within the next 2 weeks just had my appointment today

Br
Review №44

Awesome staff, beautiful office, excellent service. I really appreciated their honesty in helping me choose frames that fit my style. The doctor was very patient in dialing in my prescription- not something I can say about other optometrists Ive seen. Thank you!

Ka
Review №45

The most amazing I care clinic I’ve ever been to and I’ve had glasses since I was three years old! I cannot brag or express how amazing they really are, Dr. Kovats and his staff are excellent, because my prescription is so high they submitted to my insurance company that it was medically necessary to wear contacts so I didn’t pay anything and I didn’t ask he offeredTo do so there’s no better or more caring doctor or staff then Madison eye care😁😁😁

Ka
Review №46

This place is awesome got my glasses here

Ba
Review №47

The customer service was awesome and they explained everything thoroughly. They took all hygienic precautions.

Am
Review №48

We have really been happy with this site! Most recently, my 5 year old daughter broke her glasses (of course during a pandemic!) and the staff there were super helpful in ordering her new glasses and replacing the lenses even with restricted hours because of the stay home order. They are super friendly and helpful!

Sy
Review №49

Very good customer service very clean and sanitized. The doctor who saw my kids was great. I recommend people to go there and glasses was very affordable.

Jo
Review №50

Always well cared for when I visit. Friendly staff and extra help finding the right glasses for my melon.

Ju
Review №51

Thank you to the dr and staff they are professional and friendly make patients comfortable I love ❤️ everything about that office I recommend it to everyone thank you for your continuous care

Lo
Review №52

First time visiting Madison Eye Care it was a very welcoming experience. I had great care for my eyes they even picked out a great pair of glasses for me! I highly recommend coming here theyre professional, theyre clean, and theyre personable and most importantly they helped me get my vision back to the way it was thank you Madison Eye Care. Also thank you staff for a great convo😊

Ma
Review №53

The entire staff at Madison Eye Care were exceptionally professional, courteous, and efficient. Explained everything in detail and they of course, all wore the required masks. Thanks,

Ka
Review №54

Dr. Sarah is the best! My daughter loves her. Kind, respectful, and informative care based on leading research. Highly recommend. The contact lens lady is an angel! Patient and helpful!

Ja
Review №55

Great place! Friendly, professional staff. I felt very informed upon leaving.

El
Review №56

I took my 6 year old for her 1st eye exam and everyone there was great with my daughter. I was impressed that she cooperated so well while the staff tested her vision. Im very happy with them here and hope to make them my new Optometrist as well. 😁

Mi
Review №57

I loved the doctor. She was amazing and talked through what was going on. I found the receptionist to be hurried and pushy: more interested in finishing then helping the patient understand. Overall would recommend due to the doctor but the receptionist gives me pause. I went back after a few years away and am remembering why I left and also how hard it was since the Dr. was so great.

Ab
Review №58

I was very impressed with MEC! They were extremely professional, personable, and patient. They went above and beyond for my exam and I highly recommended them to anyone in need of a vision healthcare provider!

Mi
Review №59

Best Optical experience Ive ever had.very professional,very polite,made it effortless.

La
Review №60

Great customer service. No wait. Very safe procedures. In and out in 20 min.

oh
Review №61

I was a bit concerned that I had something trapped behind my eye, which could be what was causing my left eye so much pain. But I was immediately at ease the moment I walked in. Your receptionist was so sweet and VERY kind, I felt at ease. The ENTIRE team was professional, helpful and SUPER WONDERFUL to me! Thank you so very much for taking such great care of me and for making me feel better almost immediately. You guys ROCK!

Ja
Review №62

We have been going to Madison Eyecare asa family for years. We gey excellent service & care.Highly recommended

Ri
Review №63

Theyre the kind of doctor practice that feels like theyre part of your family

Ch
Review №64

The Madison Eye Care staff and doctors in Lakewood are very friendly, helpful, and thorough. I’ve always had positive experiences there!

Je
Review №65

Amazing facility, and professional staff. I will coming back in the future with my family.

Ri
Review №66

Very friendly and personable staff and doctor. Practicing safe measures during the covid 19 pandemic. Doctor Steele was through and helpful in going over our contact lense options. I highly recommend this ofice and this staff for your eye care needs!

Pa
Review №67

Thankyou Haley and Hannah and the Doctor for everything. Made going to the eyedoctors a very pleasurable experience! My son Aiden is very happy. Very beautiful place.

kh
Review №68

Very good quality and care. I showed up late for my appointment and this didnt affect the quality of my visit in the least. Very nice, professional and capable staff

Ta
Review №69

I took my son there to get his eye exam and to pick out new glasses. Everyone there were so nice and efficient. I will be going there from now on for my familys eye care.

sh
Review №70

Soooooooo NICE! Everyone was so helpful and kind! Loved Dr Leah Steele. She explained so much and was so patient with all of my questions. Everyone, from start to finish, was so helpful from testing to picking out glasses. I’m so happy to have an optometrist close to home!! I would recommend!

Za
Review №71

Awesome experience, very professional and very kind. Would highly recommend to anyone.

Me
Review №72

They gave me an appointment for the same day. Personal was courteous. Doctor was great and very likable. She explained everything clearly.

Au
Review №73

Looking for a new optometrist, I found Madison Eye Care through my insurance. After reading the reviews I decided to give them a try. My experience there was great! Everyone was very friendly and helpful. The exam was very thorough and I didn’t feel rushed. The Dr was conversational and friendly and explained everything really well. The selection of frames was good too. I am REALLY happy that I chose Madison Eye Care!! I would highly recommend them to anyone looking for eye care.

Da
Review №74

The eye exam was extremely expensive. It was 3x what I usually pay. $240 for exam and contact fitting. I was super shocked. Will not go back due to this. The staff was really nice but when asking about why it was so much the person reviewing the bill showed me the breakdown and told me I wouldn’t understand the items anyways.

Er
Review №75

Very professional and polite. Took their time with me. #agreatexperience

Ch
Review №76

From the welcome at the front desk to all the staff that handled my experience: this was the BEST eye doctor visit I ever had!!! Picking out the glasses was so fun! They were so attentive and informative. If I could leave 100 stars I would, highly recommend!

AN
Review №77

Excellent service! They saw me same day in Lakewood to adjust glasses frame that were badly bent.

Cr
Review №78

Everyone here is super nice and you never feel nervous or worried. Dr. Steele has been seriously outstanding, Im the type of person whos curious about every little thing, she knows what shes talking about and doesnt shy away from any question. You can just tell by speaking to her that this is her passion and she is able to explain these real technical terms and nuisances very well. I seriously couldnt recommend her and the rest of the office more to anyone looking.

kr
Review №79

Went completely out of their way to help a new customer (myself), and did it with phenominal customer service and warmth! Thank you Anna in particular for all your help, you are a life saver, and a very nice person.

Br
Review №80

Great doctor, he was very attentitive and friendly. It was a bit expensive, and getting checked out took a while, but everyone was very kind. Ill be returning

La
Review №81

We have been patients of Madison Eye Care for decades. They have treated us for routine eye exams, glasses, contact lenses and a family member that was diagnosed with glaucoma. We also had an eye emergency that they took us late for. Dr. M showed genuine concern and followed up the next day even though they didn’t have office hours. All the doctors have been kind and caring when dealing with young children and older family members with patience and humor when needed. I would highly recommend any of the doctors.

We
Review №82

Very courteous and professional staff. They have the latest technology. I highly recommend them.

jo
Review №83

Everyone was very polite and professional. I will be back.

Mo
Review №84

I always have a great experience here. They are very knowledgeable about my insurance benefits. Everyone is always friendly. I feel that the doctors and staff explain everything and answer any questions I may have about my eyes.

Pa
Review №85

Excellent service, thorough, with a very helpful and courteous staff.

Jo
Review №86

Was seen right on time. Excellent office visit and testing. Results were explained clear and concise. Entire office staff was pleasant and professional.Would highly recommended to anyone looking for outstanding Eye Care.

Wi
Review №87

Everyone was very nice and helpful. 10/10 would recommend.

Pa
Review №88

They took me for a same day appointment...which I really appreciated! Doctor was so kind and took his time with me. Receptionist was awesome! I would recommend them!

Am
Review №89

Friendly staff, comfortable waiting area, coffee and sweet treat available for patients. Dr. Leah Steele is the best! Thorough, knowledgeable, and takes the time to get to know each one of her patients. I have been going there for over 30 years. I keep returning because the staff takes time to get to know me and they are concerned about my eye health.

Sh
Review №90

Associates and Doctor are always polite, professional, and patient.

J
Review №91

I am a new patient. I really liked the associates as well as the optometrist. I highly recommend their facility as well as the service. They also have the ability to take a picture of your eye with the details of your eye. I thought that was pretty cool and have never been offered this service prior.Highly recommend this office. I am glad I stumbled upon them. 👍

Br
Review №92

Very friendly atmosphere. Very professional staff. Great choices for frames. A+. Thank you.

Al
Review №93

Ive been going there for a few years. Great place with an excellent staff. Very happy with how convenient it is.

Ma
Review №94

I appreciated the excellent service from the eye exam to the help picking out new glasses. Would highly recommend this office.

To
Review №95

Dr. Steele is very thorough and answered allmy questions. I will continue to take myself and my family to see Dr. Steele for our eye care.

Am
Review №96

My first visit here and overall happy. The only thing I did not like was the option to have pupils dilated. I have always been asked if I want this done. First experience with this and did not like it especially when I had to drive 20 minutes home.

Da
Review №97

The staff there is very skilled and helpful. They explained everything going on during the exam. They’re very friendly. That’s why I love them.

Mi
Review №98

Very friendly office- great care and service! Had to go in for an urgent visit due to a red eye...they fit me in that day and diagnosed the problem. Personalized care.

Ti
Review №99

The nicest staff! Everyone was very accommodating and informative. I left with contacts, new glasses and a hug! I feel like I just made new friends here...what a great experience!

Ta
Review №100

Great staff, friendly environment! I love the state of the art equipment! Great selection of glasses to choose from!

Information
100 Comments
4.9 Rating
  • Address:17520 Madison Ave, Lakewood, OH 44107, United States
  • Site:http://madisoneyecare.com/
  • Phone:+1 216-228-3343
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
Working hours
  • Monday:8AM–3PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:12–8PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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