I specifically sought out a small and local business to support and Custom Sliding Barn Doors made me regret it. Their customer service is non-existent. I placed six calls into their office over the span of a couple weeks looking for updates, all with voicemails and didnt get a single returned call. This is also mean nobody answers the phone. I was finally notified about 2 weeks after the expected completion should have been.
The barn doors that were built for us by Custom Sliding Barn Doors are top notch and have a wonderful rustic quality to them. They are well made and the distressed look is fantastic! Customer Service is also top notch! I highly recommend Custom Sliding Barn Doors if you are looking for barn doors to dress up your home or office. We love my barn doors!
My doors arrived at my house, they look awesome! Thanks Kristen for all your assistance. They were worth the wait. If you’re looking for a custom barn door, this is the place! They were so easy to work with and we loved the end result. They look incredible in our home. Now I just need to find another place to add one!
We did quite a bit of research prior to ordering a barn door and Custom Siding Barn Doors were by far the cheapest and most helpful in the buying process. Just because they offered a great price, did not mean the quality was compromised. The door is absolutely beautiful! We had such a large area to cover and that wasnt an issue at all as they make the doors custom. We love our door and highly recommend others using them.
I searched local stores and companies that did custom millwork and was not able to find one that I wanted to do business with. After contacting Custom Sliding Barn Doors I decided to give them our project. They gave us a great product at a competitive price. The doors are a perfect size and were packed well and arrived with no damage.They responded to phone calls and emails promptly. We have received plenty of compliments since the doors have been hung. We are very Pleased with them. I highly recommend this company.
This door is insane! It was specifically made for a space in my flip investment property. I needed a large opening covered with a statement piece and this barn door did the job. It is not only functional but added so much character to the home. They helped walk me through the best size and style, all over the phone/email. It was so easy, so thank you!! Will definitely be buying more from them!
Very helpful service and a good quality door. We remodeled our master bath and no longer had space for a conventional door. This door ended up being a great solution and looks amazing! The installation instructions were mostly straightforward but definitely required some geometry. We are very happy with the final product.
We purchased custom barn doors for a project to move our laundry room to the upstairs level. The doors were used to conceal a closet opening that was used for the new laundry space and were a great compliment. We chose Custom Barn Doors for their ordering flexibility and ability to completely customize the look we wanted. Plus the price point was very reasonable. They too a bit longer to get but it was worth the wait. I highly recommend them.
We are really excited about our barn doors. They went out of their way to make the order right and of high quality. I appreciate the customer service and constant communication. We ended up with a beautiful product. Thank you all for your hard work!
My wife and I are moving into a new house and wanted a sliding barn door for the space between the master bathroom and the bedroom. The opening was to big to buy one of the door from Lowe’s or homedepot so I started to look only. So many of the websites had outrageous costs for the doors. I found a door I liked on the website and called to confirm the pricing. I was able to talk to Andre from custom sliding door and she answered all the questions I had and helped me make sure I was getting what I need the pricing was correct and they also have a location close enough (San Diego) by so I can pick up and not pay for shipping. Over all they have been great. Literally half the cost of some of the other websites :)
I wanted 2 pretty wide barn doors for our house. Came across this website and loved the look and customization options. They were able to answer all my questions, advise me on size of door and even customize the whitewashing of the doors as I requested. I order 2 4 foot wide barn doors in May. I was updated on the order process and the product arrived exactly as designed in the time stated! My doors look awesome, fit perfectly and we couldn’t be happier! Thank you so much!
Love love love my door! I needed something to cover my office. I was in contact with them and I decided I wanted both sides of the door to be done. Both sides look amazing! Even with them being as busy as they were, they still took the time to figure out just want I wanted and my door was done in 15 days. Highly recccomend.
We love it!!! Thanks so much!!
I absolutely love the door that I bought through Custom Sliding Barn Doors. I was able to pick the color, style, hardware, to perfectly fit the room. Kristen was communicative throughout the process and got back to me quickly on all of the questions that I had. I would definitely recommend them!
We couldnt be happier with our custom sliding door! We are remodeling our house and needed a space-saving option for our pantry and figured a barn-style door was the way to go. The owners helped us decide the best style for our home and we think its absolutely perfect for the space.
I absolutely love my new barn doors! They make my house pop! Ordering was super easy they were great to work with! I cant wait to get another one!!! Thank you!
Store hours reflected as open til 7 pm arrived just before 1 on a Saturday and they were very rude about closing at 1. Edit your information !!! Make sure your hours are posted and correct
We were looking for a specific custom barn door and unfamiliar with the process. The service staff here walked us through every step of the process. I had no idea there were so many options. I cant wait to share a picture once the door is installed. My contractor wanted to charge 3x what it ended up costing.
Friendly and helpful.. looking forward to a great product
Terrible customer service. I ordered my door 2 months ago, They spin a wheel for excuses as to why I dont have it yet. Their office is supposedly 5 miles from shop and its been three hours of me waiting to get a tracking number. I was told 2.5 weeks ago that it would be shipped in a couple days. Still no information as to where my door is at. I keep getting excuse after excuse.