I mail ordered the little steamer for under USD 40.It arrived in time and when I unpacked it I noticed a lot of attachments that were very hard to attach. I added the water and plugged it in. It worked fine but had to refill twice. When I had to refill yet once again. No indicator light. NOTHING. Dead.I waited a couple of hours. Still dead. Same next day. What a waste of money. I wrote to them NO REPLY. FiguresBEWARE OF THIS COMPANY before you purchase
Great service and order arrived sooner than promised! I emailed support to find the parts I needed and got a fast response. Dan told me exactly what I should order. If he had not, I would not have ordered everything I needed. Parts were shipped the same day I ordered and arrived 2 days earlier than promised.
Have been in here twice with two very different issues. A light cover for a bathroom vent fan and a need for a capacitor for a home AC unit. Both time I was greeted warmly and given all the help I needed. For the capacitor, I was even given help on reinstallation as it was different than the universal unit being replaced. I highly recommend McCombs Supply for your household or business parts needs. Im sure I will be working with them again.
The item they told us to order did not even fit our dryer and when we went to return the item or get a discount they would not offer anything but free shipping and would not allow us to return since they said we modified it. Not a great company there are much better supply stores out there!
Crazy fast and reliable. Washer pump went out. Jumped on to McCombs website, found the part and ordered Sunday. Recieved today (Wednesday) all the way in AZ. Washer back in service!Thanks McCombs Supply Co., Inc. keep up the great work!
Ordered a dryer lint screen replacement. It was delivered and was broken. It was still good in the sealed plastic bag. It appears as due to length of lint screen, 2 boxes had to be used, but I suspect person who shipped order tried to jam the lint screen into 1 box, thus breaking the handle off. So I contacted McCombs via email, they resend another dryer lint screen in perfect working order and a prepaid shipping label to return broken item. Overall, I’m happy with product and the quick response to situation. I’d shop here again and I recommend this company.
Very polite and fast. They are helpful and resolve your problem.
The absolute best place for finding appliance parts.
Ordered a motor for a Whirlpool dryer. Paid extra for fast shipping and received it the next day. Correct part and now have a working dryer. Everyone else I spoke to were backordered.
Great company - Very helpful - Well stocked! We are extremely grateful to have this store in Lancaster!
Their website states one of our knowledgeable and courteous technicians the technician I spoke to was anything but courteous. He was immediately belligerent when I inquired about my order. He refused to put me in touch with the guy that handles our shipping or to ensure said guy would call me back. I cannot speak to their in person interactions, however online ordering/customer service is some of, if not the worst Ive ever received.
I am a single mom and my kids broke the clips that hold the door shelves onto the fridge door. I needed four replacement clips, and Maytag wanted $17 per clip. I found the exact same clips from McCombs Supply Co. for less than half the cost. The shipping was also less expensive. The clips are a perfect fit and I was able to afford fixing my fridge at a fraction of the cost. With only one household income, I appreciated the top quality service and affordability.
Absolutely the worst company to do business with!
Bought an OEM part for my old Maytag gas dryer-the best price, reasonable S/H, fast delivery and good customer service. Highly recommend! Thanks McCombs!
Poor customer service. Sent me the wrong washer part. Refused to expedite the correct part. Buy your appliance parts from some other company.
Washer replacement pump was much cheaper than other suppliers and arrived exactly as described. Ordered on Monday, arrived Wednesday. Highly recommend.
Beyond satisfied with my purchase. I just put my order in yesterday early morning and received part this afternoon. Part purchased; Bosch washer drain pump. I completely recommend this company, for your appliance part needs. Kudos to all involved!!!!
Great place for parts. a lot better than Lowes in home Depot
I ordered a part for my dishwasher. It never showed up. The tracking said it was delivered to an unknown address because they came up with a zip code Ive never seen before. now its been almost 3 weeks after emailing them they said 2 to 4 days and I should get my refund. Still have nothing. Be careful this company is a bunch of thieves.
This place is the best. The gentlemen who took care me was awesome. He tested 2 switches for me and saved me the cost of replacing both switches. He then explained some other things that may be the issue. I got home and checked all the wiring and put it back together and it works. Thank you for saving me $$ and educating me about dryers.
I want to know is electrical motor they did not have what I needed but the gentleman took his time and researched it and gave me a website to go on so I can get the motor I need I must say the service was 100% perfect thanks to Carlos I guess thats why I keep going back to the service is so good
Great company to do business with. My ice maker was broken and I thankfully found McCombs Supply online. They fulfilled my order quickly and it got to TX in 2 days! These guys are awesome and now my family has ice again Thanks to their speedy service! Their prices are fair and service is outstanding. The local company I used to deal with closed permanently so McCombs definitely will have a returning customer. Thanks McCombs Staff!!!
Anything and everything house appliances related.Got few good quality parts from there before,for my dryer,also for my gas heater.Staff is very knowledgeable about what you need.
I ordered a water inlet valve, on line, for my Kenmore washing machine, it arrived in a timely manner, I installed it in about 5 min. and is presently working, I am a happy lady!
Great prices and inventory on appliance parts
I buy all my appliance parts from these guys. Pricing and quality is better than amazon.
Very clear description of the product with parts numbers listed on their website, competitive price with very fast shipping speed ( 2 days to get to Los Angles from PA) but reasonable USPS shipping cost. Got our oven ignitor replaced and oven up running again! Thank you!
Recently had to order an ignitor for my oven. My husband had ordered through a different site but the company kept waiting for the supplier to send it to them. It was a month, so I gave up. Found the same part for a few dollars cheaper through McCombs, ordered it and if shipped the next day. I finally have my oven back! Thank you so much!
I am so pleased with McCombs Supply. This is my first time ordering parts online but it definitely wont be my last. After looking everywhere locally I found McCombs online. My part came fast and at a good price. Thank you so much!!
I ordered and received a NuTone ceiling fan. The part in the box was the wrong part. The part number on the side of the box is correct for the part in the box. However neither is even close to the correct number which is listed on my confirmed order. Clearly someone in shipping has messed up. After repeated calls over two days I was able to finally get someone to answer the phone at McCombs, but they insisted I had to email them photos of the wrong part and the label on the side of the box before they could arrange for me to get the correct part. I did that. I have not received a response to my email. Now when I call them at their main number I get a recording saying to call back during normal work hours. Do they never work??? I have been calling in the middle of the day for three days and no one is answering the phone! Ill give them to the end of the day today before I have my credit card company reverse the charge of $90.60.
I do not advise anyone to order from this company! I paid for 2 day shipping for a part for a job I needed immediately. After paying for the part and the shipping it did not get shipped out until 2 days later which was the day I was supposed to receive it. I get an excuse of it not shipping because of a snow storm and fed ex didnt pick it up. It would have been easy for them to take it to fed ex and ship it if fed ex wasnt picking up packages. I now have to do a 100 dollar repair for free because the part did not arrive for 4 days. When asked to be refunded my 8 dollars for the 2 day delivery I was told it wasnt there problem! Rest assured I will pay double for a part before I purchase from this company again!!!!! I live in Colorado so the snow delay excuses dont work with me.
Wow, that was fast..... Washing machine pump motor, ordered late Thursday, shipped same day, delivered on Saturday. Matched original perfectly. Best price I found on internet as well.
This place was an absolute disaster. I order stove knobs which arrived over a month after the order shipped! I ended up having to get them from somewhere else once they were lost in the mail and couldnt tell me where they were. Then they magically appeared after 4 weeks! I asked for refunds all along the way. They promised refunds which never materialized well refund part of it right now (they didnt) and kicked the can- wait until you receive it then we will refund wait until we see it is in the mail return wait until we receive it, they wouldnt even refund the SHIPPING!!! Buyer beware.... youll never get your product and youll never get your refund. They are horrendous to deal with. The only one that was halfway reasonable was Kate. Good luck but Id save yourself the money and hassle and shop somewhere else!!!Edit: I finally got my refund. But not easy by any stretch.
Received a replacement ice maker quickly. After 2 weeks it stopped working. I requested a replacement only to find I need to pay for return shipping and received no information on a replacement. Seller did not respond to my request for a shipping label. I try to buy local or small businesses even if they are not in my area but service like this keeps sending me back to Amazon. Im sure they will not miss my business.
Ordered a new drain pump for our washing machine, and we received it within 2 days. The part is brand new and fits perfectly. Would definitely use McCombs again for any appliance parts.
Three days before Christmas our stove eye burnt out, these folks had a new one, for 1/3 price of other on-line stores at my house fast!! Fantastic experience! You guys rock!!
Fast shipping A+++. Best prices around, the right part for the job...
I have had the pleasure of purchasing from this company a couple of times, and have been pleased with each transaction.1. They are helpful in finding the part/s you need for a specific make/model.2. They are helpful with installation - for a 60 year old grandma installing an ice maker for this first time - After talking to the staff and watching a couple youtube videos it got installed. :-)3. I am very pleased with their prices! - Very reasonable! - And shipping prices TOO.... So often online the shipping fee cost more than the item you are buying. Not here!THANK YOU!
I purchased an ice maker kenmore.Install and its working great .
I ordered a hard to find oven element from McCombs and they had the lowest price. The order processed quickly and with all the proper email notifications. The element also arrived in a properly sized box with no damage. Two other companies completely failed at this.
Turned out I ordered the wrong part but they were super easy to contact for a return. Will order in the future.
My 2nd purchase over the last couple of years. Good service and great savings. Next time I might spring for expedited shipping since the postal service dragged their collective feet.
Had to get replacement parts for my kohl’s toilet. Probably the simplest and fastest purchase I’ve ever made. Lowe’s and Home Depot would never be able to pull this off. This place just miraculously knows your product, grabs part, and off you go. Sweet!
We ordered a gas valve, and when my husband went to put it in, realized that it was faulty. He spoke to someone from the company that manufactured the valve and they agreed that it was a faulty valve and should be returned to the place we purchased it from for a replacement. Mccomb’s claims that since we “installed” it, they can’t take it back, and have offered no assistance in getting the valve replaced. It’s not our fault it was defective from the start, but they refuse to make it right. Poor customer service!
I ORDERED SOME PARTS FOR MY GAS STOVE AND THEY SHIPPED IT TO ME IN A WEEK, BUT SADLY, THEY DONT FIT. I HAVE TRIED A DOZEN TIMES TO CALL THEM DURING BUSINESS HOURS, OR WRITE TO THEM USING THIER TICKET PAGE ON THIER SITE AS WELL AS WRITE TO THEM VIA EMAIL AND ON THIER FACEBOOK PAGE, .. AND THEY HAVE MADE NO EFFORT TO REPLY TO ME OF FIX THE PROBLEM. ... SO OBVIOUSLY THEY DONT CARE ABOUT CUSTOMER SERVICE. :-(
Part lasted only 2 weeks! good luck if you have a faulty part! shop for parts somewhere else!
They were able to figure out what parts I needed without model number. Prices were very good. Very friendly and knowledgeable
Pricing is good, but theyve wasted my time because they couldnt bother to check that a part wasnt broken before shipping it AND failed to ensure it was packaged properly to prevent damage during shipping.Our oven broke (bad oven igniter). A simple swap out of a part. McCombs had the best price and so I bought it from them via Google Express. The part comes and I open it to find the glow element is shattered into no less than 3 pieces. Its free-floating around in some lame black fabric-foam that youd use to insulate around a window AC unit. Knowing the glow element is ceramic of some type and fragile, why wouldnt you wrap this in bubble wrap before placing into the recessed foam packaging area which is clearly large enough for the part to flop around in during shipping.Im very flustered because weve had a non-working oven for over a week now because they couldnt be bothered to take care in the shipping process. When I went to re-order, Google Express showed the part not able to be ordered (no details). Going directly to McCombs website I find that its out of stock but back in stock soon! What? Did they ship me the last piece of junk?Fortunately Google Express made it right by crediting the entire purchase amount and giving a $10 were sorry you experienced this voucher on top of it. Now THATs customer service. They seemingly compensated me for my wasted time and owned up to it - though it wasnt THEIR mistake.McCombs - you should be lucky youre partnering with such a wonderful customer oriented force in Google. I re-ordered the part directly from your website (mostly because Google Express requires orders of $35+ for shipping to be free, though McCombs still levies a $5 ship charge - Im ok with this). In my order I SPECIFICALLY ASKED that they TRIPLE CHECK that the part theyre sending me IS NOT BROKEN and wrap it IN BUBBLE WRAP before placing it back into the foam shipping material thats in side its box.Ill update this review after I receive the new one in a few days [hopefully a few days].
Great prices for appliances parts, always seems to have what im looking for
Every since the first order I made which was because they had the best price, I now look here first when Im shopping for new equipment or parts. They always have what I need and I receive them within few days, and the prices are always competitively low along with low cost fast shipping. My business will always go here first. Thanks
I sent model number hoping for parr number i needed. Got a reply quickly. I ordered the part on Monday, received it on Wednesday. Installed and presto i have ice. McCombs is the BEST. Thanks for the wonderful customer service.
Ordered 2 flame sensors Dec 15th paid as a guest. house needs heat. snowstorm in pa on 16th disrupts shipping. December 17th i have no e mail confirming purchase of furnace parts (one is a spare). Called no phones . sent multiple e mails. no response. set up account on Mccombs to see if it would come up. nothing. With shipping these 2 parts were $127.21. on the 16th in spite of storm my money was taken how about a response im cold getting colder Minnesota winters get like that.I feel like im slipping through a crack here people.
What a great company! They have been so helpful! I absolutely recommend them and will use them for all our replacement parts. Even during this Pandemic, they have responded to my questions quickly and have been so helpful. I truly appreciate everything they have helped me with during these hard times!
Good selection low cost shipping fair n fast
Ordered ice maker to replace my broken one, emailed Mc Combs supply with model # for refrigerator and ordered the one they told me, fast delivery and excellent service will recommend them to anyone
This is an excellent online store. The prices are very fair. Quick responses to email and fast shipping. It even arrived sooner than the tracking info stated. I had attempted to order this from another vendor on amazon but never received the item. I gave up and ordered from McCombs. They really came through for me. The only reason why I did not give 5 stars is because the construction of the lint screen is not the same as the OEM.
Amazing service! I was able to email them with a picture of my oven model number to make sure I was getting the right part. They responded quickly and I was able to order and get the oven element within 3 days! I plan on using for any future needs.
Ordered a water valve and was sent some wires. The part number I ordered had a 14 in it and a 41 was sent. Honest mistake but you cant get ahold of anyone to rectify the issue. Probably great to do business with if they dont screw something up.
Great business to buy from. Customer service is easy by web or phone. Easy straightforward, direct and success each time I order. Everything is packaged well to protect parts shipped. Super Happy! Thank you McCombs and to all their dedicated hard working employees to make this business work for the longevity of what it deserves. Pat
WOW and OMG dont do it justice....Very Impressed with them. Placed the order - out it went and I had it in no time at all. Puts all big companies to shame. Excellent!
Had somewhat bad experience. But company did make it right in the end.
Im extremely pleased with your company.Ill be back again.
Quick responses to inquiries to verify correct part. Quick shipment and careful packing of partially delicate part. Low prices compared to other places that like to overcharge more industry standard prices (which can be 3 to 5 times as much from what Ive seen). At a glance to a handful of reviews Im seeing some giving low ratings and complaining about ordering wrong parts. This is truly more of Google search problems often giving faulty or off results. This is fairly typical most times when searching for most things. You can easily get results for only part of what youre searching for and is far from exact. Being that appliance parts can be numerous and look fairly similar with very subtle variations yet only work in certain models/brands, you have to always read a little beyond what Google shows you and never assume youre getting perfect search results all the time. People with no patience or diligence to read details just lash out at others for their own mistakes.
Excellent experience. Exact replacement part received and fairly priced. Order processed, shipped and received quickly. Would recommend to others. Thanks.
Stellar service! I ordered on Friday 4/17 and received the part on Monday 4/20. I didnt expect it until the following week. It fit and functions perfectly. Thank you so much!
Warning to all international customers - on top of the already high shipping costs McComb charges youll likely have to pay high fees, duties & taxes from FedEx (which they dont warn you about). I recieved a surprising invoice weeks later for $45 CDN when the replacement knobs for my gas stove cost $100 CDN plus over $30 shipping (which I already thought was crazy high shipping costs considering how small the items were).Great that they have items that are hard to find, but you certainly are paying for them and then some.Just be mindful of hidden costs.
These guys are great! I needed a pair of thermostats for a water heater. The local big box only has knock offs. McCombs has genuine OEM Apcom units for less that the generics. Shipping was fast, they were the perfect fit. Snapped right in place & those short wires fit. A++*WH10A Apcon Electric Water Heater Thermostat for Upper Element Thermodisc WH6-4*WH9 Apcom Electric Water Heater Thermostat for Lower Element Thermodisc WH5
I would give no stars if I could. Order not shipped after a week and never received. No communication. Avoid this business CAVEAT EMPTOR!
Awesome service, ordered my dryer part fast shipping.. Great packaging.. Part worked and was able to fix my dryer.. Saved me lots of $$$$
We had a situation where we bought an ice maker and it didnt work. McCombs Supply stood behind their product and immediately sent out a new one. It worked perfectly.We really appreciated working with them, especially during these stressful pandemic times.
Great price, careful packing, fast shipping, and easy to search for the part I needed. Outstanding!
The best local place for appliance parts.
Ordered 2 parts which I was told would be in within a week, took the cash from my account immediately.I have called multiple times over the last 2 weeks and was told it would be here soon.Today 3 weeks later and I call and talk to Mr Lopez, he tells me it normally takes 3 weeks to get the part.He offers to refund my money but I would waste 3 weeks which I cant get back waiting for element. I asked if there is anyway to contact GE and find out delay or expedite my order, he said no. Whoever I ordered the part from should have told me that.In my opinion after this order a total lack of empathy for people who order from them. I will not order again, and would suggest ordering parts from other place, the parts I ordered are in stock from several other suppliers.I had Mr Lopez cancel my order but have no idea when I will get it, additionally they in essence used my 200 dollars for 3 weeks, and I dont get interest, or even a sorry.I bought both parts for way less and they will be delivered in 2 days. My suggestion would be to buy elsewhere!
I ordered a replacement bin for the inside of my refrigerator. It was $60 LESS than the manufacturer was charging. It fits perfectly! Thank you McCombs.
Ordered replacement exhaust fan for bathroom. Order shipped the same day, part arrived 2 days earlier than expected. Correct part, good packaging, works like a dream. Would recommend.
Oven baking element arrived quickly in excellent condition. Price was the best I could find. Installation was a breeze. Very happy with my decision to purchase from McCombs Supply Co..
Quick shipping and replacement part was exactly what I needed. Ordered my part and it was at my door 2 days later. Highly recommend!
I bought oven knob replacements,Which they said were compatible and wear the exact model number of my GE oven come to find out once I receive them they didn’t fit so I sent them back and now I’m having trouble with them saying they haven’t received it still waiting on my refund I will not be doing business with this company again
While con artists on eBay and Amazon are selling cheap knock-off junk, McCombs has the real deal and they ship fast. Very happy with my order from their website - my order was confirmed immediately, shipped the next business day, and on my porch in under a week via USPS. Absolutely no complaints, and Im going to check McCombs first next time I need an appliance part.
Just ordered a motor and the kit for my dryer off the website over the weekend and received it on my porch today and my dryer is working better than it ever did. She is running like a champ now! Very pleased with the cheap and quick shipping and obviously the quality is great too.
I ordered a dishwasher pump and received a pump for an attic fan. I have been trying to call and email for 2 days to fix the problem, but cant reach anyone. The phone goes directly to a we are experiencing high call volume leave a message or email us @ loop regardless of when you call. The most frustrating thing ever.
I needed a replacement thermostat for a 20 years on a Frigidaire freezer. I called on a Saturday and they answered the phone and answered all of my questions and shipped me a new one on Saturday FedEx 2day. They went above and beyond and I am truly thankful. Ed Kennedy
Great prices, fast shipping. Great customer service too.
Perfect! My order arrived right on time. The dryer lint screen I ordered was better then expected. Excellent price and service!
Perfectly priced, received in the middle of the 3rd business day, part works great. Highly recommend!!
Carlos was both knowledgeable, and personable. He helped steer me in the right direction regarding my dryer repair. The entire staff appears to be friendly and helpful. It was an hour drive for me but definitely worth it. Ill be returning for sure.
Huge inventory for most any appliance part or can get in short order. Best prices of any place around. Very helpful and knowledgeable staff.
Very pleased with the newly found appliance parts seller. Best price and fast shipping that I was able to find online. Thank you very much! My Dads old 24 inch oven is working properly now!!!
Placed an order, a week ago on their site has status of waiting fillment of order, they listed the item I ordered as 1 in stock. Not sure this company is trustworthy. They also require you to set up an account with them before you can track your order.
Ordered a replacement ice maker for my old refrigerator on a Saturday afternoon. I received the part on Thursday, which was very fast considering the distance it traveled and the $5.00 shipping charge. I installed the new ice maker and now its making ice as expected For a total price of $35.95 how could I ask for more. Also it appears to be the same quality as my old unit. I will use them again.
They are very thoughtful of the customers. I definitely recommend if you need any supply to go them. You guys rock!!! Thanks for the extra mile. God bless..
The folks behind the counter are so very helpful! Thank you.
Quick customer service response when I emailed a question prior to purchase. Fast shipping, great price - I highly recommend McCombs Supply!
Really happy with the part I ordered and the service that came with it. I ordered the wrong part and they allowed me to return and reorder the right one with no fees or hassle. I’ll use them again in the future
I ordered a 35-4-440 capacitor for my a/c unit. As a spare, After mine blew last week At 115$ price plus a 99$ service call. Your price 9.65$ plus 3.50$ shipping. Ordered 6/28. received it 7/1. WITH sat. and Sun. in there. Good Job guys!! Great price for a spare!!
Worse customer service ever? If i could give no stars, I would. When searching for a replacement part for my dryer, I entered in the brand and model number. It lead me directly to their website with a replacement part. Well come to find out after ordering the part, it was incorrect. The company offers returns, but buyer has to pay for shipping. No thanks. When contacting the company regarding the situation, a rep tells me in an email that they are a big part supplier to the consumer and work closely with Google. I told the rep that this was very misleading and it lead to a part that was incorrect. In another email, the rep told me to discuss it with Google why it showed the incorrect part. Why should it be my job to do so? Anyhow, I am done communicating with this company, its not getting resolved. This would be the last time i will be ordering anything from them.
Return customer. This company is so great. Approachable, Affordable and simply put - helpful. Reminds me of a small town business that my father would bring me to when I was young. Carlos had great customer service skills. Thanks McCombs.
I received an invitation to post a review... guess it didnt make the cut because its not here so Ill post it again.... I purchased a broiler element for a Frigidaire stove. Installed exactly. Turned it on and it started to heat. I was super excited. Let the smoke burn off, turned broiler off. The following morning my moms caregiver came in to make breakfast, turned on the broiler and POOF followed by a SNAP..... and the poor little thing has never heated again ☹☹☹☹☹
Great place for parts and always quick shipping
This company is amazing I ordered parts on Thursday night paid standard shipping and received them Saturday morning. Thank you