Great location to find your what you need for construction, the local wood prices are dropping so thats a good thing.

I actually love this Home Depot very much, but I’m handicapped. They do not maintain their carts very well. they’re either battery dead or in such poor shape that they don’t barely move. Most people like me our carts can’t handle the amount of stuff that we buy. You need to step it up guys.

Good deals going on service is good as well. Shops here for the tools and if you want to receive good service.

Love this store, if they dont have it, they can get it for you. Always friendly.

Even after talking to corporate headquarters and store managers throughout the Antelope Valley they continue to under order swamp coolers and swamp cooler parts they are already out of stock and were not even all the way through summer yet this happens every single year at the cost of lives especially the elderly that needs these parts so they can be cool and not have heat exhaustion this is not a good idea to do something like this to people during covid-19 seem to mind them one bit as long as their bottom line is good meanwhile a lot of people died at you would think they would actually adjust the purchase schedules and allow there to be enough product to at least get to the end of summer.

I had gotten great service even though I was walking around looking lost for what I was looking for but the customer service was on point they helped me as soon as they noticed I was really lost in this place ..but again they have great customer service

Why have someone work the appliance department and knows nothing. Just say you dont know, uh, well I guess. Just say you dont know!

Please have someone overhaul and re-organize electrical. Use plywood instead of 2x4s as this will stop parts from tipping and falling between shelves where they cant be reached. It has become exceedingly difficult to find parts and inventory quantities are frequently off to the point that there are none but the system reports there are enough that you wont get restocked. And please stop people from stocking items where they dont go. If you are out of something, leave an empty spot where it should be. Maybe use a placeholder that says the item that goes here will return soon. Itd be better to find none of an item than it is to find so many items out of place.Please fix this.

You can literally find everything modern for your home

I love this store. Bit I dont understand if I buy a door there that is not the right size it has to be cut to fit, why they wont cut it for me. I bought it from there. And I dont know how to saw on doors.

I love that theres always someone to help with project plans or just to find certain things you need! And they almost always have what I need... at a fair price!

We dont have a Home Depot in western South Dakota. Loved it!

Went in got what I needed used to self pick up was in and out in 10 minutes best service

The worst pro service Ive had to date. Typically you ask them to assist you by using a forklift to make the loading process faster. I had to wait a bit more than a hour to got my material taken aside. It would of been much faster if I hauled and loaded my own material.

Was directed here by the other Home Depot. Same great service!!! I stopped at Lowes but the employees were to busy talking to themselves to help any customer so I left. Even though Lowes is closer to me Ill make the extra 20 minute drive for better service

I ordered curbside and my Tech was on it. Had my purchase within 5 min of pkg PLUS I also received a free candle compliments of Home Depot. Love Home Depot

Ordered my appliances on June 9th and had to reschedule my delivery twice due to closing my house late, but I gave them ample don’t ahead to reschedule. My appliances were due to come to the house yesterday morning between 10-2 pm and I got an email saying it was coming. My appliances did not come by 3:30 pm so I gave them a call and they said it was on some sort of back order. We’ve been in this house some days with a newborn and no appliances, and now we’re expected to wait an additional week for a refrigerator, washer and dryer. We had to figure out how to store our groceries so that they wouldn’t spoil.If I’m able to find these appliances somewhere else in canceling my order because this is outrageous on Home Depot’s behalf. No one has contacted me yet to set up a new delivery date. Will bf seeking a refund for all my appliances that I paid cash for!

Went in got what I wanted and checked out very quickly no big lines. Excellent..

I wanted to write a review giving special thanks for Melyssa Cardaropoli and Luna. I just moved into a place and I had no blinds at my house. I had 6 windows with very weird dimensions, so I had to buy 11 blinds. The first time I went, Luna was very sweet and attentive. She helped cut the first 10 I purchased. Unfortunately, the blinds were stiff and they broke the brackets. So I returned them and got new blinds. The second person who helped me was Melyssa Cardaropoli. She was a bit spunky, but she was incredibly hard working. She not only helped cut the 11 blinds I had, but she also fought for me to get a discount that was promoted in the store, but not showing up in my receipt. That was appreciated.I do have to say an incident that happened that creeped me out. When I left the store September 1st after 9pm, I was walking out and there was an employee next to either the assistant manager or manager who was walking very close behind me without saying a word. I told her dont worry, I bought these blinds and she asked for a receipt. I showed her the receipt that was in my hand as I was walking out. My issue with this was she was following me, not saying a word and she was incredibly close behind me. I expected for her to confront me instead of following me. This is poor training on home depots part to not properly confront someone they are accusing of shop lifting.

The staff in building materials was extremely helpful. I was purchasing 6 bags of 90lb concrete mix and the gentleman who worked there, helped us load them onto the cart! He even taught my son how to properly lift, so he doesnt injure his back! The staff was extremely helpful and pleasant to speak with!

Clean and organized. Customer service seems a bit lacking. Overall the store its self was easy to navigate.

They have a great return policy as they always are accepting of returns. However, some not all of their employees appear to avoid customers needing product advice. One employee in tool dept informed me he would return in one minute and never did. In general you have to chase these Depot workers down when needing product clarification/advice.

Always good to go to home Depot. Theres always someone there to help. They have just about anything you need for your house. The lines move pretty quick.

I found what I was looking for but if I could find just one worker to help me I would have given you five stars

The lady at the self pay cashiers had really bad attitude I ask for the military discount I have my old Id since I havent been at the VA for the longest time, she acted like I needed to show her my dd214. Needless to say I was really disappointed in the way she acted I been going to the same home depot for over five years and never had an issue like this.

Four stars because Patricia E. Was very helpful by giving us many choices in plumbing tools. Thank you Patricia E.

Easy to find everything you need, one downside is they close early

I am at the Lancaster HD daily. I think everyone and everything has room for improvement. Myself included.

Awesome place,they got all ur needs and very friendly.

Did not like the way the cashier treated me in regards to my military ID being expired due to the pandemic...my husband is a retired veteran and we were told by Edwards Afb Id card office that we were given a year extension because, office hours were minimal. She was looking at me like I lying and also relayed that her was retired veteran as well and she has not heard that. Were all in a pandemic and that is what we were told. Dont you think that if I had been able get a new ID CARD.... I would have done so by now. Now that we are opening up more, I will definitely be trying to make an appointment. Maybe, your employees should have more compassion for the human race during this difficult time. Thats why the world is in such a bad way. Or was it because, I am a black woman and she like I was lying. I have NO REASON TO LIE ABOUT ANYTHING LIKE THAT. My husband and I have been married 30 years and we have been affected by the pandemic just like everyone else. We are very responsible citizens of this country. Maybe your employees should have been worried about the Spanish people that were talking pieces out of a box down the aisle. We have been loyal customers for 26 years. Thank you for your time.

Nice business to lose yourself in for hours, so much to browse and shop. Nice staff, clean well kept establishment, and home Depot, like Lowes, now offers a 10% discount to military personnel and veterans. Please take it upon yourself to find out if this discount is available at your local home Depot, and also check the rules.

Fierce competition between Home Depot and Lowes keeps both retail Giants in line. My experience, HD has the edge, knowledgeable staff, and just staff availability, to me gives the Depot the extra star. But its a close race, and that makes the consumer win every time!

For the most part it was good and helpful except for ladders blocking certain aisles. Faye was very helpful at the checkout register.4 1/2 stars.

FYI whoever is in charge of your soil placement inside the outdoor garden center needs to get their act together on the way they stack! Ive seen multi dozens of bags broken open by the end of the day youre going to lose at least two quarts or more per bag the way that theyre not taped back up immediately and put to the side youre losing thousands of dollars! Secondly, most of your employees that are working in the garden center cant even answer half the questions I asked them so why do you have them posted there at all it does not make any common sense to me that youre running a multi-million dollar organization or should I say corporation and you dont even have qualified personnel in the departments where you need them. The only department in your store that I have found accurate with your employees that are knowledgeable is your wood department other than that Ill give your paint department in A. If my opinion truly matters you need to start spending time training your employees properly. My point is as follows half the time Im in your store I have to research things myself more than half the time some employees will send me to an aisle where the product isnt even displayed there. Overall sorry to be upfront and honest!!! I have two choices in the antelope valley the home Depot or Lowes.

Excellent curbside service!Im doing a DIY project and had to go to Home Depot 3 times within a week. I ordered online an picked up curbside.Anthony is wonderful! Very quick and professional!Lee is great too. He made it a point to double check that I had all my items!These are the type of guys you want on your team!Thanks HD!

I got exactly the things I needed & was out in a reasonable time. Very helpful staff helped us find what we were lookin for. Thank you.

Employees to busy playing with their cell phones to assist customers

Nice place . but no one wants to help. Had to chase someone down even then he pointed and left .UGH.

Service ok quality of sprinkler part meh

A great place for household needs, but unfortunately the card does not return cash

This is a nice store friendly people to help you find what youre looking for.

So much great stuff! I love how you can just go on the website, find what you need and it gives you the aisle. So it makes your visit much quicker.

Self checkout needs to be managed better lines are past the paint counter sometimes...go early if u can

Great selection of home improvement needs ( Do it yourself ).

You guys have Veronica at the return cash register she have an attitude that’s what I saw today!!

Good place for work or home improvement materials.

Great, beautiful girl in pro services rang up my order and was very patient, as the office at the company I work for was having difficulty finding the job order, so things were taking longer than usual, and the girl that rang me up was very patient and courteous (and very pretty, not to mention!).

Plumbing department was very helpful.

The enployees are all super helpful, unless you get to the sto4e close ro closing time..of course they want to go home....so a couple employees got short and slightly rude.

Always well stocked and friendly staff members. Found all of the flowers we were looking for along with all required items for planting.Thanks!Gabe and Chris 🇺🇲

Great place to go for DYI home improvement.

Love the atmosphere here. All the employees are very knowledgeable and helpful. They have a wide variety of products to choose from and carry some of my favorite brands.

Home Depot staff was very knowledgeable and helpful with my needs. I had a great shopping experience with the help of great staff members!!

No veterans discount. Only for one day of the year. Lows gives you a veterans discount everyday. I experienced harsh attitudes from management at home depot. Going to Lows from now on!

Nice employees, store does seem pretty dirty when I come in.

Horrible customer service the lady that helped us gave us an attitude and we were talking to her politely it made us feel uncomfortable we ended up going to Lowes

Would give it 5 stars but it’s hard to find someone to help you.

Better stocked then Lowes.

Always such a slow line in returns! Absurd! Curbside pickup had gotten worse too! Hole they do better on curbside so they continue it after Covid

There is never an employee around to ask for help. And if there is they ignore you, Im getting tired of shopping here.

Yeah not to too bad. Sometimes the parking lot is a mess, the spots are short and its hard to park. Sometimes people hang about in the lot? The store is always clean. The people are helpful and if you get the right one its good cuz they know whats up with stuff and where to find things. Even if they dont have it they can usually order it for you.

I have mixed reviews. While some people were incredibly helpful others were hesitant to give me a hand. I was looking for this material and it felt like the first two people I asked just tried getting rid of me as fast as they could. The third person was really helpful and got me what I needed. Since third times a charm Ill give them three stars.

The employees are very nice and helpful😉🤗

Excellent help, and I found everything I needed and I was surprised that it was cheap. I expected to spend way more than that. Im going there, first, from now on.

Had to return an item I bought, the line for customers service was reaching outside of the door and into the parking. There were at least 5 stations with only one enjoy actively helping a customer. At ones point I saw at least 8 employees standing around the customer stations and no one would man another station. I ended up waiting for about an hour to return an 1 item.Totally customers anti-service.

One of my favorite places to shop. In and out was a breeze.

Employees are so friendly. i love homedepot now.our first time Marie i’m customer service help is out. the second time SHERRI help us in customer service. she was amazing!!.. thank you girls for your time and customer service.

New location STEREO SHOP GRAND opening all things free installation limited time 44824 10th St w Lancaster CA 93534

Not being a girlie girl myself, I have always loved shopping here. The employees are willing to assist you in finding what you need, teach about how to use it, even suggesting cheaper alternative items to use. Never a negative experience here!

Wend I Ned to buy anything for the house or tolls anything thats the place I go

APPLIANCES— DO NOT BUY ANY OF THE FROM HOME DEPOT!!! Buy from AMAZON!!!The manager at the Lancaster/20th St. West store, Kelly in appliances is rude and treats customers like a dog. Patrick the assistant store manager pretends to be helpful but the only words that come out of his mouth is there’s nothing I can do it’s between you and LG because 48 hours have passed. Home Depot only have 48 hours of return/warranty regardless of date of installation from their own people!! A NEW LG washer broke in less than 48 hours after installation. I called Home Depot to report and now they say they have no record of my call and that I canceled the service call. Even though I have proof on a text msg with LG, that I did not cancel the service call, Patrick refuses to allow me to show it to him. Home Depot refuses to replace it, even though LG WASHER has a recall. Even though Home Depot knows there are issues with the installers, they will tell you that it is your problem between you and LG. Home Depot says they do not sell the appliances. Appliances that are not physically in the store, you are not buying from Home Depot you are buying from the company who makes them. Home Depot does not care about their customers.TO TOP IT ALL OFF THE INSTALLERS DID NOT TIGHTEN THE GAS LINE TO MY LG DRYER AND GAS WAS LEAKING IN MY HOUSE FOR 3 DAYS BEFORE I NOTICED THE SMELL!! Plus they bent the pipe that comes out of my wall for the dryer vent and did not fix that either. Home Depot didn’t care. Not even an apology and still will not do what’s right!! A $1000.00 Washer broke and is now grinding on 2nd mini load and I’m stuck with it. The installers refused to install the washer because they said I needed new hot/cold valves...I didn’t, but had to put out the $$$ or they would not install.We have spent thousands of dollars at Home Depot but no more!! If you value your money and the hard work it took to make that money, BUY FROM AMAZON... they have a 30 DAY return no matter what brand you purchase. This is the second time this happened to us. We forgot about the first time, because that time the oven we ordered was too big and because we were doing renovations installation took a week after delivery. Oven was never opened. And our contractor read the dimensions and it wouldn’t fit. $7000.00+ would have been lost/burned. Had to fight, but they took it back and charged us a hefty restocking fee, but it was better than losing out on $7000+. So the next oven wall combo we purchased was an LG from Amazon. We have no affiliation with Amazon all I know is that Amazon has a 30 day return policy and Home Depot has a 48 hour one. Which one would you want 30 day or 2 today?That’s all I’m saying...LOOK AT Home Depot‘s RETURN POLICY!!You don’t have to believe my story, but if you care about your hard earned $$$$$$ READ what their return policy is on any appliance!!

Great they had everything I ordered online. Priceless

Always have what I need 👌

I ordered a stove, a range microwave, and a dishwasher. All were to be delivered and installed ( I paid much more to be done by professionals).The company Home Depot uses for the delivery/install service is “Temco logistics”. I would expect a large known company like home depot to research and use and better and higher rated delivery company but I guess they prefer cheap services. After waiting 3 weeks from my purchase date I refused my damaged microwave and now have to wait another 3 weeks and treated with no respect for a problem they caused. I paid $120 service fee with my order and since the service was never performed I would expect a refund. I would NOT recommend Home Depot delivery service since they use a company with a 1.6 google review. I expected more from Home Depot.

The employees are always helpful and ready to help. Its a bit unorganized when super busy, but to be expected.

Affordable and great staff

Every thing we need every time from this to that thank you Shane lancasterinn

In the paint Dept. Young lady was all by herself. Super busy!!! Felt bad for her!! Over all So nice and very helpful.. I give her all five Stars🌟🌟🌟🌟🌟

Hi! We stopped by for an online-order we picked up. It was fast service and there were plenty of staff that evening, just half an hour before they closed. We sort of walked around because there are plenty of early Black-Friday items on sale. Plenty or stock items and fast service. Great!

Getting help was difficult. One employee I had to ask him to cover face with mask before he helped me. 3 employees were standing together and I had to grab their attention while I was clearly standing on a marker in store that would state Im in line waiting for service. Your cleaning employees were excellent. 5 stars for them

Good service and nice place.

Great service only thing wrong was didnt have swamp cooler pads

The staff is extremely helpful, but there are a few times where you might get led in circles from staff who might not know where to find the stuff youre looking for, but thats more of a corporate plan-o-gram problem than staff.So long as you are patient, the staff will help you for as long as you still need help.

Great place to shop for home repair and business always have what you need prices are a little higher then Lowes but unlike Lowes home depots store layout makes it easy to find what you are shopping for plus you may find products that home depot has that you wont find at Lowes

The staff are willing to help you out with smiles

Lancaster county Home Depot closes at 9 o’clock. Their website says it closes at 10. I just drove a half an hour to get here and they are closed.

Little dark and dingy but had the appliances that Lowes didnt

Store is always clean and well organized. They have a nice selection of indoor and outdoor plants/trees/shrubs and also seeds. Employees can be standoffish and seem to do the minimum to answer questions. Of the many times Ive shopped this location, there was one gentleman who was EXTREMELY helpful and friendly...I wish I had gotten his name so I could give credit where credit is due.They are always well stocked - Ive never gone in for an item and had to leave empty handed because it was sold out.Ample ♿ parking is available, but can be hard to score during early morning shopping hours on the weekend.4 ☆s due to staff.

Always very busy....can never find anyone to help you!!! Sometimes when you do, act like they dont want to be bothered!!! Every once on a while you find a gem...someone that knows & cares! I do shop alot at this place!

Everything you need to enhance your house and home can be found here.

Very helpfull & knowledgeable.

Didnt have anything I want. No APEC water filters in stocks, no veg plants, not 6 or eight packs.

Clean, organized, well stocked and helpful cashiers.

If it wasnt for home Depot from my house will be without a lot of stuff my favorite place to shop for home items

Home Depot is great better than Lowe’s

Great customer service always there willing to help you

ITS SPRING TIME!....SO I PURCHASED PLANTSAND POTTING SOIL

The trip of horror. When we arrived I was very happy to see no lines out front. We went in to get 2 particular items. First item we found no problem. The second item said it was located on aisle 99 bay 35 (okay should be easy to find NOT). Talked to first employee said it was in garden section (wrong). Second employee said they would have someone meet us all the way back on aisle one to help (never showed). Third employee didnt have any idea where the item was but led us to a fourth employee who did. I dont expect every employee to know where everything is located in such a large store, however I do expect someone to be able to figure out where it is. I also expect to get the right information from the app. The employees were friendly but 2 out of 4 were not helpful at all. Finally 30 min later we found our item and left.Went back to return a item and purchase a few things. They gave us a refund as store credit. Tried to use store credit 20 minutes later. They wouldnt accept it because my ID didnt match. An employee came over and tried to help us and she said there was no money on the card. Went to customer service and they said it was frozen because we tried to use it. Basically they were no help at all. Also went to get a refrigerator filter they said they had 4 in stock ( they lied) I would advise trying a different home depot. I wish I could give negative stars. Extremely disappointed in this store.

Very helpful staff. I found everything I needed.

I like going here... always very attentive with all customers.