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Rack Room Shoes
1575 Fruitville Pike Ste 3, Lancaster, PA 17601, United States
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Rack Room Shoes
Comments
Mi
Review №1

Id give no stars if I could. First time ever in the place, we didnt know they closed at 6 on a Sunday. We walk in the door and in the middle of helping a family the manager in white yells across the store, WE CLOSE IN 5 MINUTES. At that point I knew I wasnt going to buy anything but we proceeded to look around. While looking around a female employee asked if I needed any help and also informed me that they were closing in 5 minutes but she was much more pleasant about it. Seems that the manager needs some customer service training! I wont be back.

Ri
Review №2

Nice selection of shoes.

Bi
Review №3

So, I offered to go shoe shopping with the wife today, after 3 stores and no purchases I was losing interest in life pretty fast...We end up at Rack Room Shies and not only did she find 2 great pairs but it only cost me $15 because of the promotion going on. Lets just say, bullet dodged, this could have been an expensive day.Thanks

To
Review №4

Decent selection, pricing is above average & service was minimal.

Al
Review №5

Love the selection, the deals, and the prices! Cant beat the value!

Am
Review №6

Always has a great variety and if they dont have it they can get it and ship it to your door!!!

St
Review №7

Nice place staff was friendly but selection was not great in my opinion.

Da
Review №8

Good deals and great staff!

gh
Review №9

They have no shoes in wide width for ladies did get pair of shoes for grandson

Eq
Review №10

This is our favorite place to get shoes. My partner uses Merrills for work and they have the best prices. Everyone is always so friendly, but not pushy.

Mo
Review №11

Tried to make a return of a buy one get one free item and clerk literally took the returned shoes and said you won’t be getting any money back, this one was the free one. I know of no other retail establishment that processes returns in this way. Clerk claimed to be in retail for “x years”. Very first rule of customer service is to seek to satisfy customer and assume they’re in the right instead of taking an argumentative stance.

Ma
Review №12

Great variety of brands and styles. Neat and well-organized store. They have range of price and style options. I walked in looking for one pair but they had some good deals available, ended up buying couple of them. Staff was friendly. Will be back to check more out.

Br
Review №13

They have great deals and a variety of shoes. I bought some Fila work shoes for 55$ and they are very comfortable.

Pe
Review №14

Neat and clean. Organized. Staff very helpful. Nice selection and of course the special is awesome! Buy 1 pair get 2nd pair 50% off! Highly reccomend! 🤗

Ch
Review №15

Great selection EVERY PAIR IS BUY ONE 2ND PAIR HALF OFF A WIN FOR ME!!!!

Ly
Review №16

Please post the right hours. A lot of us do not have the time to waste driving to a store that closed and hour earlier then posted. We were spending our time and our money at your store. It was your profit. Respect your customers enough to do the right thing. Common decency.

Br
Review №17

Staff was super polite. Were cognitive that I had a service dog with me. Shoppers were not as polite

Ly
Review №18

Great place to find shoes of basically any common brand and if expensive on a lower price. Plus, a buy one get one 50% off sale forever! I love this place and live near by and completely recommend it!

Ro
Review №19

Good services and prices.

St
Review №20

Great pricesGreat shoesKeep it up

Ha
Review №21

Great selection and fast, friendly service

Do
Review №22

There prices were way to high for what we wanted. They also didnt have or carry half sizes.

Da
Review №23

Just did not care for this store.

Ke
Review №24

Great helpful staff. Pleasant atmosphere, clean store. No complaints

Ja
Review №25

Good service💯

Ju
Review №26

Great place to snatch up a couple pair... during bogo events for sure... i always find something

Da
Review №27

Great place to find deals on just about any name brand shoes. Kudos to the manager, very informative and helpful.

La
Review №28

Great selection, super prices (especially with coupons!), friendly staff.

Da
Review №29

Wide range of popular shoe brands for men, women, and children. Accessories available for shoes. Well lite store and well stocked. Just could not find anything for me. Large free parking lot. Handicap parking and access to public restrooms with handicap bathroom and stalls. Wheelchair access to all stores in shopping center.

Ja
Review №30

Some of your workers are very rude and don’t have any manners, they weren’t wearing the mask correctly.

Ro
Review №31

Decent selection. Nice clean store. Good service.

Su
Review №32

My new favorite shoe store. Wide variety. Good sales.

Qe
Review №33

Really really nice staff asked if I needed anything I felt so bad Im socially awkward and just smiled and nodded no. They were super nice though and I bought 3 pairs of shoes for $86. :)

gr
Review №34

Like to buy one get one half off. Selection not the largest, but adequate.

Pa
Review №35

A lot of nice footwear at reasonable prices

Sh
Review №36

Good selection and prices!

Li
Review №37

Love that i can find shoes for work or play here at a decent price.

Ju
Review №38

Bought shoes there, they were too big and made a sqeeking noise after a day of wearing them. Stretched out or something. Tried to exchange for smaller but they refused. No refund, no exhange. Poor customer service.

AL
Review №39

I love there deals and employees are so nice

Li
Review №40

Not really impressed with the selection of shoes here.

Lo
Review №41

Great shoes great prices

Sa
Review №42

Employees well versed and helpful.

Lu
Review №43

Limited styles, good brands, reasonable orices

Mi
Review №44

Very nice sales people

Ti
Review №45

Not my type of store.....would be perfect for back 2 school shopping

Ju
Review №46

Friendly service people

Gr
Review №47

Nice place, good selection of shoes

Gr
Review №48

Employees Were very nice

He
Review №49

Pricey. But well located.

Am
Review №50

Nice place, big prices

Gi
Review №51

Good prices

Da
Review №52

Nice place

Sa
Review №53

Friendly people

An
Review №54

Expensive

ju
Review №55

Plenty of choices

Information
33 Photos
55 Comments
4.2 Rating
  • Address:1575 Fruitville Pike Ste 3, Lancaster, PA 17601, United States
  • Site:https://rackroomshoes.com/store/751?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=751
  • Phone:+1 717-291-8916
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:11AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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