user
Lolli and Pops
208 Park City Center, Lancaster, PA 17601, United States
Appearance
Lolli and Pops
Comments
Lt
Review №1

I am writing regarding my last two visits at this location. I’ve visited this store a total of three times and each time the customer service becomes worse. I live 25 minutes away and would bring my children here just for the wonderful selection of candy you all have to offer. My second visit was on August 21st and I was ignored by the female clerk. I said excuse me multiple times trying to get her attention and she continued to walk into the back room. On August 28th after leaving Go n Bananas with my husband and children I told my children we were going to the candy store and they were really excited. We arrived at the candy store at 7:45 pm and to our disappointment the store was closed for inventory even though the store is supposed to close at 8pm.When I asked the younger male clerk about this he stated they had to close early for that reason. I begin to walk away and the female clerk(same one that ignored me on my visit on the 21st) walked over and asked me what the problem was in a very rude tone. I explained to her the problem and told her I would contact cooperate and she said they were the ones who authorized it. As I began to walk away she flicked me off with her middle finger in front of my children. I spoke to the older gentlemen I presumed to be the manager and he clearly told me that she didn’t do that.If there are cameras at that location I would appreciate if someone can view the recordings to see for yourselves. As I mentioned before I love the selection and the store is beautiful, but I refuse to patronize an establishment that does not value their customers. We are highly disappointed in how we were treated and will spend our money elsewhere and not have to deal with classless unprofessional associates.I apologize for the long review, but I am highly upset that this occurred especially in front of my children. I hope something is done about this situation before you all lose more customers! I see there are other negative reviews on this same employee.I’ve contacted corporate along with the CEO and I have not received a response. it’s obvious this company doesn’t care!

Ca
Review №2

Varied selection of European chocolate bars & candy. Prices are exceedingly high. If you are paying for your purchases in cash be careful, pay close attention.

Ju
Review №3

This place was so awesome! It has a ton of bulk candy to choose from, along with a ton of pre-packed items, like these Wine Gums! Really great experience!

Al
Review №4

My boyfriend and I just went into this store 10 minutes ago. There was a young guy with blonde hair and a middle aged, short, bigger woman with dark brown hair. When we asked to get macarons, they asked what we wanted with attitude and rolled their eyes. Then we asked for a few minutes to pick our flavors and they just gave us dirty looks and were being impatient. After we decided, I asked if they were ready for me to list the flavors and they said “we’ve been ready” with attitude once again. My boyfriend asked them to chill out and stop being rude and they got silent but were whispering to each other. They rung us out and threw the change down on the counter disrespectfully, then we asked for a bag and they threw it down once again. As we were leaving I asked “what’s the problem?” and the lady said “I was wondering the same thing” in a really snarky tone. On my way out I just said that they should really learn to respect their customers. I’m really upset that we supported this place. We won’t be doing that again.

Ce
Review №5

Today around 2pm I went in to buy some chocolate from the case at the front counter. The cashier in there was extremely rude. She was rolling her eyes, giving huge sighs, and made a fuss about having to put gloves on. She made me feel like I was wasting her time. Even though I was the only one in the store, and she had just been standing around before that. I tried to ignore her attitude, but when I told her the first piece of candy I wanted, she groaned and said I said the name wrong. I guess not too wrong though, cause she picked it up without me clarifying. When I told her the second piece I wanted she again snapped at me, this time saying I was being too vague, even though I called it by its name and was pointing at it. I tried to repeat myself, but I stopped mid way as I saw her roll her eyes again. So I told her she was being unbelievable rude, and that I didnt want anything anymore and left.I was at multiple shops today, and bought stuff from everyone I went to but yous. Everyone elses employees were nice and helpful. I cant imagine how many people shes chased away.

Ka
Review №6

Got some treats for stocking stuffers, I know early but they will not spoil

Ja
Review №7

Me and my friends were just looking around and talking and this dude told us to leave because we werent going to buy anything and we were wasting his time in a rude tone. first of all, he wouldve had to be there whether there were customers in the store or not, he cant just leave. second of all, im pretty sure stores are for looking, not just buying. not everyone has a bunch of money laying around. we are minors by the way, meanwhile hes a full grown adult working at a candy store, he should learn to deal with children since they are the ones visiting the store the most. the staff here used to be nice, but not anymore. i wont be coming back as long as hes working there. also of course he wasnt wearing his mask but had it dangling around his ear for some reason.

Je
Review №8

Got great vegan low sugar chocolate

Na
Review №9

Nicely organized and good variety of candy from different places.

Al
Review №10

This store has bad customer service and I heard the manger swearing at the staff. 0/10 Would not visit again.

Ad
Review №11

The woman working was so rude. We reapeted the name on the sign for the candy we wanted four times and she yelled at us because we didnt call it whats as written on the back of the sign that we couldnt see? She then through it at the back counter. So we left.

Jo
Review №12

Has a variety of candy sodas. Bacon soda, pickle soda ECT.

Ki
Review №13

Pricing is to high but has a lot to offer

Go
Review №14

Great for gourmet and nostalgia candy if you dont mind the higher prices. Just avoid the stale self serve candy bins.

Je
Review №15

Great place full of wonderful candy, super helpful staff.

Jo
Review №16

Nice little candy store.

Er
Review №17

Got some gummy sour candy from the self serve options and it was nasty and Im pretty sure stale. Never again.

Me
Review №18

Just loved it ..

me
Review №19

I felt like i was in the candy stor from Willy Wonka

An
Review №20

This is a beautiful store that made me feel like I was in Honeydukes from Harry Potter. Everything is organized well and very clean. They have a nice variety of candy. I was particularly captivated by the flavored gummy bears. Friendly staff as well.

Ar
Review №21

Fun store with domestic and international candy and chocolate. Everything Ive purchased has been tasty! Employees are friendly and helpful.

St
Review №22

Its like a candy dream come true! I had walked past the store numerous times and never stopped to check it out. The store is bright and inviting, but I just didnt think that I needed candy. A friend was talking about a certain candy that she wanted to try so we stopped in the store. Blown away is an understatement! So many amazing types and flavors of candy! The young girl who was working was wonderful and helpful. She was very knowledgeable even though she said she had only recently started working in the store. We found the candy we were looking for and so much more. Great gift items for pretty much any occasion. Definitely a great experience!

Em
Review №23

Decent variety. Mostly scoop candy

Ka
Review №24

Prices are a little high but its gourmet and the experience is worth it. I love the nostalgia vibe mixed with the gourmet. Its wonderful!

Re
Review №25

Yummy!!

Wa
Review №26

If you are in the area visit this quaint shop. Delicious treats and very warm welcoming staff. I always come this way when visiting. You will love it.

St
Review №27

My friend went in and bought me some chocolates. When I got them I knew they were expensive. They were so fresh and amazing! They had the chocolates beautifully packed and made a wonderful gift.This is high end, not drug store candy.

Ni
Review №28

If you are looking for a diverse selection of candies and assorted sweets, Lolli and Pops is the place for you. They have a nice variety of standard fare candies, as well as many harder to find and imported selections.For me, the macarons are the best reason to stop in. They have a wide range of flavors, all the way from your basic chocolate to strawberry cheesecake.The employees are friendly and helpful. Lines can be a bit long, and the price range is a little high, but all in all Lolli and Pops is fantastic candy shop!

Ry
Review №29

Candy Candy Candy! Always something great to find in here! Love it. Do you want candy from other countries?? Yes they have it!

Sa
Review №30

I love their wide variety of delicious candy and chocolate they even have butter brew soda. The staff is always very friendly and always have the best suggestions. The only thing I could possibly say is bad is there is not one next to my house but it is definitely worth the drive.

Mi
Review №31

Cute candy store

Ma
Review №32

Selection and assortments of different varieties of candies was endless. The staff working the day I went was friendly and had some good recommendations. I would give a 5 star rating if it wasnt for the prices being a little over the top.

De
Review №33

Park city has always had an issue when it comes to keeping candy stores up and running. The major issue behind that is because most of the candy you find in park city can be found out in flea markets for half the price.The place is more of an aesthetic pleasure than actual product pleasure and while the perks of the membership is great for the avid candy crush activist i cant really see myself dishing out $100 For a 6 month refill.

We
Review №34

They have a wonderful assortment of gummy bears and much more! I love how they have candies from around the world. Its a 10 star!⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Tr
Review №35

Jaimie at the Lehigh Valley mall is awesome, very knowledgeable, the whole staff is friendly and work to help you find what you are looking for, they give a sample to try so that you are satisfied with your choices, this is truly what customer service is all about, see you when I come back from Florida soon, glad to hear we are getting a lollipop and pops store in Tampa....

Gl
Review №36

A little pricey. Love their chocolate covered gummy bears. Also love their chocolate covered haystacks.

Am
Review №37

Really cute store with vintage, specialty and unique candies. Love how some candies are separated by country/area theyre from. The selection of gummies is great and their own brand of chocolate is so creamy and delicious. Also unique sodas are for sale too.

Je
Review №38

Came here with my friends from New York and we had a blast looking at all the strange candy and such here. Ended up getting bean-boozled, and a very good Shirley Temple soda. If youre looking for candy thats a bit different, definitely recommend this place.

Ra
Review №39

A delightful candy store that can help you find long lost treasures, or perhaps discovering new and different things. I find something Ive never seen before each time in there, I swear. We found the staff friendly and knowledgeable for what we needed.

Co
Review №40

Great place with friendly and helpful staff. Highly recommend and will return when we are back in the area

Pr
Review №41

The food is great, and they put a lot of care into making their sweets but the price of things is so over the top its only a once in a blue moon kind of trip. For only 6 macaroons it is $19, for 12 it is over $30. Only come if you have an extra $75 to spare.

Je
Review №42

Loved the various candies,made me feel like a kid. Always a great treat. For yourself or someone else.

Ma
Review №43

Old school candy shop with candy shoppe mentality... try it and youll like it... and they hope youll buy it. We sure did... and everything we got, from chocolate to sour candy, was fantastic.

an
Review №44

Really great selection of candy from national to international. Good homemade candies too. Also has a good selection of sodas that you can rarely find in a grocery store. I always get a michi cocoa from Taiwan and a orange cream soda everytime I visit. Worth stopping by and grabbing something.

Ja
Review №45

Great for gourmet candies and throwbacks. They have a wide selection for the most extreme tastes. It can be a bit pricey though but entirely worth it

Ka
Review №46

A bit pricey but so many unique candies! This place is great if youre trying to find a specific candy or a gift that almost anyone would appreciate.

Ki
Review №47

The best candy, a lot of rare items, a case of stuff like truffles and macarons, an international section, and a lot of whimsy. Im 36 and me and my kids (11, 14, 16)all have to stop in every time were near one

Re
Review №48

My granddaughter and I love to shop here.

Ty
Review №49

Great concept, poor execution. Overpriced for what youre getting. Good for a nostalgia trip or the kids, but not a place Ill go back to

Ch
Review №50

Has an enormously amazing selection of candy both American and international. So many flavors of jelly beans

Ch
Review №51

Great candy store that even has candy from other countries.

Ma
Review №52

Excellent candy store; has great variety.

An
Review №53

You can get all kinds of old fashioned candy there. Not too mention the jars you can fill with all the candy in the bins. My favorite is the chocolate and the jelly beans!

Re
Review №54

Overpriced novelty candies. Purchased chocolate and macaroons which are apparently imported from france. Ive had macaroons IN france and these hardly make the cut. I would say everything is kind of packaged to be given as gifts but I would be hesitant to gift anything from there as it was just okay and nothing special.

Mo
Review №55

Really awesome selection but everything is super expensive

Ja
Review №56

Bit pricey but great store.

Ke
Review №57

Seriously, the best candy store around. Fun mix of origina candy and the name brands you know and love.

De
Review №58

So many different kinds of candy. This one in particular is ALWAYS out of Bon Bons when we go and the prices are ridiculously high. Good staff though

ja
Review №59

I’ll admit, I love to stop into this shop whenever I’m at the mall. However, during my last visit I got sold a broken macaroon (full price). Other than that their candy is great but pricey.

Sa
Review №60

Stopped in to check out the store since they were out handing out free mango gummie bears. They have a great selection of candy but are really over priced. We bought 1/4 of a pound of the mango gummie bears and it was like $7!!! They were a good treat but we wont be back.

Da
Review №61

My daughter vsays, It is awesome!

Ri
Review №62

Lovely store, whimsical. Closest thing to a Willy Wonka store. Its a little bit expensive but still worth the visit.

Ki
Review №63

Very unusual candy shop. Prices were a bit high. Interesting to see the international candy options

Ub
Review №64

Neat place, but grab your wallets and purses...super expensive

Ha
Review №65

Super friendly staff. Always helpful and so kind about giving samples!

Ma
Review №66

It had so many different kinds of candy at great prices.

Da
Review №67

Friendly staff clean store. Prices a little high but great for gifting.

Em
Review №68

This place is really cute but everything here is so ridiculously expensive... if youre looking for a quick treat then id stop here but its definitely not a place that all shop at regularly.

Ll
Review №69

Great place to buy candy, from all over. Friendly staff very helpful.

Ni
Review №70

Great, knowledgeable sales people who love giving out samples of amazing candies from around the world

D
Review №71

Great selection, but the prices are sky high.

Ch
Review №72

Pricey but a nice place to get a good assortment. Great for gifts or self.

Le
Review №73

Loved this store and the candy was amazing.I have no complaints at all and even the prices were reasonable.

Ka
Review №74

Ok but the prices are kinda crazy. I got the same candy I almost bought here at hot topic for $2.50 instead of $12.00 and they sell clothes...

Ke
Review №75

A unique candy shop with hard to find varieties

Te
Review №76

Usually love this store but this time pathetic. Poorly stocked, ignored at checkout, almost didnt get my reward points, and an overwhelming amount of employees talking to each other.

LO
Review №77

Love their selection of chocolates and margaritas gummed bears.

So
Review №78

Love it here but its way too expensive

MO
Review №79

Fun place...brought back lots of memories

Ka
Review №80

Fun atmosphere. Drinks are a little overpriced, but they definitely have flavors Ive never seen before that are very niche - so might be worth trying.

Ky
Review №81

All the old school and international candy is so neat

Ei
Review №82

Love to take my grandaughter here.

Em
Review №83

My kids loved it here.

Ty
Review №84

Amazing gummies but pricey.

Ju
Review №85

Lil pricey! But good fresh candies!

Ra
Review №86

Not really a wonderful place. Extremely overpriced. They want four dollars for a kinder egg that retails for less than 1.50 everywhere else. Robbing people that dont know any better is social slaughter.

Kr
Review №87

We always come here to stock up on their gummie bears with the $5 refill jar! Best candy

Bu
Review №88

Very nice selection of candy, but severely overpriced.

Ca
Review №89

Located in the Park City Mall in Lancaster. Service was very helpful and prices are reasonable

da
Review №90

Great candy just way too expensive.

Si
Review №91

Loved this place! Very unique and beautiful

Jo
Review №92

Love the variety but everything is overpriced. Do a quick search on most of the product and some items are twice the amount.

Gr
Review №93

Excelent candie variety!

Jo
Review №94

Huge selection. Loved the foreign section.

Ro
Review №95

Nice the young lady help out very nice

Je
Review №96

Found alot of candy you dont see anywhere else. Great store for young and old.

Al
Review №97

Upon entering this candy shop, we were not greeted. So we continued browsing for items for Mother’s Day. After a while we found some things and grabbed a plastic bag to start filling... we were followed and watched around the store, the whole way to checkout by a woman named Dottie as if my child and I were trying to steal. Not once were we offered help, etc... Horrible, unwelcoming experience in this store, we will not be coming here again.

Ma
Review №98

So clean friendly staff and fun to visit

Ke
Review №99

Love the champagne gummy bears

Ba
Review №100

The candy was very stale and I was not satisfied with the service

Information
39 Photos
100 Comments
4.3 Rating
  • Address:208 Park City Center, Lancaster, PA 17601, United States
  • Site:https://lolliandpops.com/pages/stores
  • Phone:+1 717-405-3655
Categories
  • Candy store
  • Chocolate shop
  • Dessert shop
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:11AM–6PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations