The back of my iphone 12 completely shattered and the volume buttons would not work at all. I took my phone here and they fixed it up efficiently and quick. The person behind the counter explained what could be causing the issue with the volume button and explained what needed repairing. The customer service is great by sending out a link to view the progress on my phone. Also, each person I spoke to behind the desk was very friendly and did not get annoyed when I asked questions. Overall, I would definitely recommend this business to anyone. Especially a friend or loved one.
Have had a couple of cell phone screens replaced by Smart Phone Repair. Great staff. Always friendly, knowledgeable, efficient and fast service.
I dropped my phone in a toilet and did all kinds of stupid stuff to it to try to fix if. I put it in rice, grits, put a hair dryer to it and still nothing worked. I was panicking that my new phone was garbage. I took it to smart phone repair and they called me no later than 2 days later and said it was fixed and ready to go. So I assumed that I’d be charged like $200+ dollars because of all the damage I did on top of the water and only paid $50!! I also have a free warranty to bring it back incase something happens again. I’m just so pleased that they could actually fix it! These guys are good!!
Great people, very fast turn around time. Had my phone me back in 2 1/2hrs. Very reasonably priced. Will be going here from now on, when needed
Awesome experience. Friendly Team, Lancaster, SC.. Very knowledgeable. Extremely professional and detailed and hard working. Affordable. Great team . Showed that customers are valuable and no matter the tech issue at hand, they will resolve and fix . Extremely grateful to have had my phone repair issue handled by this team/company..
DO NOT TAKE YOUR PHONE HERE. I took my phone here 3 months ago and I’m still regretting it till this very day. I originally took my phone here to SIMPLY get my screen repair, I had to get 3screen: EACH SCREEN THEY PUT ON WAS MESSED UP. My screen wouldn’t let me touch it. They finally put a screen on that “WORKED”. My screen CONSTANTLY BLACKS OUT on me. WHILE USING MY GPS OR WHILE IM CALLING SOMEONE MY PHONE CUTS OFF. It turns black and doesn’t let me touch it. I CALLED 911 two weeks ago accidentally because my PHONE WOULDN’T TURN ON WHEN I PRESSED THE POWER BUTTON. This place is unprofessional and they use CHEAP PARTS. DO NOT TAKE YOUR PHONE HERE. THE PRICE MAY LOOK APPEALING BUT THERE IS A REASON ITS SO CHEAP. THEY RUINED MY IPHONE 11.
Both my iPhone and iPad stopped taking a charge. Smart repair was able to bring them both back to life at a reasonable price point. Everyone was courteous, professional and kind.Good communication regarding progress.Phone was up and running the same day. iPad, was a bit more challenging as it was first generation, but it works like a charm. A whole lot more economical than replacements.I don’t plan on having more issues with my Apple producers, however, I know a great place to take them to!Thank you for excellent service.
They do an awesome job! They are very fast to get your repairs done and are always very professional. I recommend them for any phone repairs. Great business!
My phone was fixed here and i had great customer service...
The guy who waited on me was very helpful and friendly
I took my daughter and sons iPhone in for screen replacement and couldnt ask for better service. Thanks guys
They did amazing job fixing my iPhone 7 Plus from screen to batter, home bottom and my charging port 5 starts. I highly recommend them to get your phone fix.
I have be a loyal customer to Mike and his employees since I moved to the area almost 4 years ago. i wouldn’t use anyone else, and I tell everyone who needs repairs how great they are.
Excellent service truly appreciated ❤️
Smart phone repair is awesome. The 1st time I went the pple were friendly and gr8. The second time around was even a gr8tr experience. The r prompt and complete their work n a timely manner. If u have never experienced Smart Phone Repair u r missing out. Try them we will b satisfied---thanks Smrt. Phne. Repr......Nice doing business with U
Friendly, fast and terrific! Thank you for your tedious work!
No matter what screen needs to be replaced these guys are amazing & prices cant be beat.
Fixed my kids Ipad in a day, thank yall
This place and the people has helped me more than any one can know and got to go to them again🙍🤷🤦🤦🤦🤦🤦but after I leave 🙆 happy and smiling they are awsome with they hands 🤗🤗🤗🤗🙏thanks for everything you all have done
Busy, just went to pick up wish order. Had to wait. Not acknowledged for a long wait.
Great service!
Excellent service, very good pricing for service.I will be back in case anything happens to my phone again
I was recommended to go to Smart Phone Repair in Lancaster, SC and I’m so glad that I chose them! I was taken care of by a wonderful lady that goes by Michaela Dye. They are polite, professional, have great prices, and they are fast! Thank you Smart Phone Repair.
Really nice people that work here but the screens are made with really cheap materials. Can break really easily and possibly mess up how your phone works... This placed is designed to make you have to keep coming back to get your screen fixed. My replacement screen cracked more than my original screen and now has issues. Better off going to the retailer of the phone to get your screen fixed if you can spare the money. They also offer $5 off your purchase for a google review so beware.
My daughter dropped our brand new iPad Air a few months back. She dropped it on bricks, so the glass screen was pretty busted up. I looked around Charlotte for a repair service, but the people I spoke to were gonna charge too much or take too long. So I read a few reviews online about Smart Phone Repair and figured I would give it a shot. I wasnt disappointed! The staff were friendly and professional! They gave me a fair price and excellent service. I highly recommend going to see them if youre in need of repairs. I certainly will go back if I need anything else in the future. Very satisfied customer
I love Smartphone repair!! They’re always fixing my phone for me! Great prices and wait time isn’t long at all. Michael and his crew is amazing!! Thank you for getting my phone right everytime.
Great place with great service.. I have had back luck with dropping my phones and cracking my screens.. I always go there and get my phones repaired with no problem at all.. They are friendly and courteous.. Always clear about what needs to be done and how long its gonna take to do it.. I recommend them anyday.. Go check them out!!
I cracked my galaxy s4 and was looking for a place to that could fix it up for a very fair price. I came across this store and they fixed my phone and had it ready about a day. The service was excellent. The worker was very polite and nice and helped me out tremendously. Loved it. !! They even sold me a case.
Amazing service. This is by far the best cell phone repair store in Lancaster. Thanks for fixing my phone battery!!
My Smartphone battery problem is for long time. Today I went to the store, the repair guy Eric he replaced battery for me right away. He is quite,but very friendly. He only took about 15 minutes to finish it. I was on the way to work.I thought I may be late, but I didn’t. Good job! The store deserves 10 stars. I feel so glad that we had them in our community.
I have never had a problem with anyone at this store. Someone is always willing to help me, and that makes my experiences there good ones.
I am a repeat customer and they always deliver. My expectations have always been met and even exceeded. I highly recommend Smart Phone Repair.
Giving two stars bc of the customer service but overall.. this is NOT the go to place for screen repair. The previous reviews are indeed correct! They use cheap products to repair your screen which will eventually cost you more money in the long run. My screen blacked out on my iPhone 8+ went and got it fixed; it didn’t take long that’s a plus, however when I received my phone the screen looked grainy and was very defective, it began touching things without my acknowledgment the VERY SAME DAY. So I took it back the next day and they replaced it with no problem and I was very greatful.. This screen looked way better and worked as it should. However within the next 2/3 weeks my screen has broken in my back pocket WITHOUT me dropping it AT ALL! Cracked all to pieces. I am 130 pounds IF that it shouldn’t of cracked by me sitting with it in my pocket. MORAL OF THE STORY IS: GO TO SOUTH PARK AND GET YOUR PHONE FIXED. It’s a drive and is probably higher but they’re going to use Apple products you’ll know your phone is fixed properly.
Wonderful service, I was in the area visiting family during a medical emergency and these guys were able to have my part overnighted for my phone. I cant say enough good things about the service I received. I would recommend this business to anyone who needs a good quick repair.
These kids are trying to low ball everyone. Notice that theres no prices posted or prices on there phones for sale. If they think that they can over charge you they will.
Awesome customer service at the Lancaster,Sc location. Very reasonable prices and friendly. 😊
They did wonderful work! They had my iPhone 6s screen fixed in an hour and it looks perfect. Reasonably priced. I believe the total came out to be around $106 which is cheaper than the quotes that I got in Rock Hill. It wasnt as cheap as some places in Charlotte but those places didnt have the screen in stock and I would have to wait. The only reason I did not give it 5 stars is because it was slightly unprofessional. The young man who fixed my phone was perfectly fine and professional but there were other people there and a girl that jus appeared from a back room. It was awkward and they shouldve waited until the shop was clear of customers.
Great customer service! Repair prices are very reasonable. They spent extra time to make a difficult repair, very determined to get it done right!
They have good work and when you need something done they work fast as they can
Great service. Unfortunately, my iPhone screen was nearly shattered. I had to order a screen & was told itd take 3-5 days. Took 2! And received a call as soon as they opened, that I could get it fixed as soon as possible! Dropped it off after being told it would take 30 minutes to an hour, but it only took 20 minutes to get it replaced... All for a reasonable price! The gentleman (who I assume runs the store himself) was very kind, prompt, and gave excellent service. If I have anymore issues or questions about wireless products, I will be back.
That Hispanic boy helped me out tremendously hes so polite and patient, will definitely be back.. these people are amazing!
Makayla Was Such a blessing today !! I HIGHLY recommend smart phone repair to anybody who needs their phone repaired they Fix ALLL TYPES of phones but definitely try to get in when makayla is there ! That girl needs a RAISE !
Awesome service!! Fast, love the workers and most importantly the cost was cheap!! Come visit them, no need to look somewhere else.
Those 2 teens working there got my sisters phone unlocked, awesome service and very friendly people ! Highly recommend to shop here
Smart phone repairs if I should say so myself.... just gotta love this place, if they cant repairs no one can they are the best gotta love em👍
Friendly and professional techs. Great job. I will use them again. Good prices.Darrell
Very professional and courteous I would recommend anybody to go there for their smartphone work those guys rock
Great fast and friendly service! Michael is wonderful!!
David was a really big help and at a good price and done the repair quickly. Thank you for the great job you done.
Very helpful
Good service, fast repair! i will definitely be going back if anything else happens to my phone.
Very professional
Very great survive, would much rather you talk to mike than the guy with glasses
Have used this places services numerous times price is affordable customer service is awesome and they repair phone in timely manner highly suggest using them...
Good service at a good price. I highly recommend them.
Really good Service ! I’ll been a consumer since they opened up really happy with everything ! Best place to come in Lancaster not over priced very good
Great place to get your phones fixed
Michael is great, their customer service is awesome!! Low priced and quick I definitely would recommend them
Great service! The guys in there today were very helpful!
Very helpful staff they were quick and courteous. I would definitely recommend there services to other people!
I sent in my iPhone 6plus to be fixed for the camera and it was freezing up. Long story short. My phone was never fixed. They didn’t even check and see if it had been fixed. They said it was sent off somewhere. I thought they fixed them in the store. Camera was fixed but they didn’t put the lense cover back on. Smh. So basically I just gave them 149$ I won’t be going back.
Great service was very quick on fixing it, and also a great deal!
Very great coustmer service I came in and told them my daughter phone was cracked gave me a great deal and they were awsome
Courteous service and Repair is fast and cheap..He fix just about anything electronic.
Superb Service and Excellent knowledge with integration of low cost to customer, Right Path guidance...........
Good service, will get it another shot later on
Great service, super quick, and super nice staff!
Best place to get your phone fixed or flashed
They work really fast and great prices
Great Place! Excellent Service!!!
Great telephone store in Lancaster for good prices and they also fix phones and tablets etc.
Legit. Fixed my iPhone 7 Plus in about 30 minutes and it was heavily damaged. 👍🏽
Great sport phone looks new again
Best place for cellphone service, Mike is great !
They sold me a Iphone6 that had technically issues when I purchased it and I took my phone down there maybe 3 times to get it looked at for it to only still have issues with it now even after those times the phone was never fully 100% fixed, so I called down there to see about the issues even after this phone was sold to me in that condition and all they could offer me was a store credit because I went over my 30 day warrant as if they didn’t know the issues I was already having within the first couple of days after buying the phone.
Those guy was excellent an a fast repair!!!
Can usually repair my phone issues, with a reasonably price.
Dont advise anyone to take there phone there .to fixe the wasnt be able to change my phone scream but the damage my phone .and never call as the promise to do when the done.
Awesome customer service, they stayed after closing to finish fixing my phone. They also included a screen protector to help from this happening again.
Fast and reliable!
Great helpful people work there
Great customer service!
Never will give him any business again!
Great Service !!! Good Cost
Very happy with service
They are the best
Great customer service!!!! Go see Mike and Pam ASAP!!!!!
Great service
Always nice