My favorite place to shop for cute purses and wallets. They never disappoint with their inventory!
The staff was very helpful. Took time to assist with setting up my watch.
Very polite and very helpful people work at that place
AMAZING customer service. I was helped by a lovely young man, I believe his name was Jon. He was knowledgeable about the product, friendly, and cared about the product and my satisfaction. Helped me pick out a lovely watch for my grandson :)
We really like the customer service we received at the Fossil store. Heather was very helpful explaining the different watches to us. We picked out a very nice watch for our daughter and they engraved it while we waited at no extra cost.
Best customer service hands down! My partner and I were interested in purchasing smart watches, and we honestly received the best help at this particular Fossil location! They were very knowledgeable about the products, answered all of our questions, and weren’t being pushy with anything! We ended up getting two watches, and we are extremely happy with the purchase!
Went in on 10/7/18 with a watch that needed repaired & battery. The watch has a lot sentimental value to me and I really wanted to repair it rather than get a new one. Two of the girls (I didnt write down their names, but the one had a lot of tattoos) tag-teamed to get it fixed. Best part was they only charged me for the battery! I was really impressed with their great customer service!
I was greatful the service and how they handled my situation. Thanks again! Mark Ressel
Probably the most relaxed place to buy a watch. No high pressure sales people, very knowledgeable and polite staff!
Amazing staff and service they were knowledgeable and super helpful. Great job!!!
I was at this location this morning and the employees helped me find the wallet I was looking for and the purse my wife needed. Thank you for making our visit smooth and easy.
Not a fan of this store. Went in with son so he could get a new band for his smart watch, there were 2 registers but we had to wait to pay because only one register was being used and there were 4 other employees not doing anything. Very poor customer service.
Terrific Customer Service, Nice selection of watches I love this place.
Low prices on drool-worthy Fossil accessories and helpful employees, too. A great experience every time!
I came and paid cash for something and came to return it when they opened. I couldnt return it because they did not have enough cash in their registers. I understand policies and procedures, but having past sales experience Ive worked places where we had extra cash somewhere in the store just in case. I guess I wint buy anything else from here. Sad because I like fossil but not if I cant return items and get my money back.
The store employees were very friendly and professional. I enjoyed the experienced.
I love love love this store! Sunglasses that dont pull your hair and beautifully crafted leather goods.
Very helpful, helped me fix my watch, I bought a wallet much appreciated
Love the selection of watches and great discounts.
Staff was very helpful.
Friendly and knowledgeable of products
Everyone was super helpful and amazing
I went in to see their watch selection. Was disappointed. Friendly staff bumped it up to 4 stars.
Very friendly staff really knows the merchandise and how to approach a customer
Store was busy needed more staffing decided to leave as I was disappointed
Great sales people.
Great products
Great selection but expensive
Cool.
Their watches suck, esp the ones in the clearance section.
Expensive
Nice
Nice
Awesome
Very well stocked and excellent attention first
Good and fast attention