Great iced lemonade and peach green tea. Great service. Nice to go through a drive thru which many Starbucks dont have.

Friendly service. Perfect coffee

This locations coffee has tasted terrible on multiple occasions. The Carmel Macchiato I would get taste like either pure hot milk or hot water, with zero coffee or Carmel flavor. A $2 coffee from McDonalds taste 100 times better than their overpriced coffees. Dont bother getting it remade because it will taste the same. So disappointing, when the coffee is made right its very good, but its seldom that its made correctly.

I love the Carmel frappe from here and always order it with door dash...Never had any issues and fast delivery

I always order via mobile order and its never right. I can never get a consistent order and theres a severe lack of attention to detail. So disappointing and will choose a different location for future ordering

Super fast, friendly, and engaging service. I did order an iced coffee and didnt realize the default was sweetened, which isnt intuitive, in my opinion. It should be unsweetened as the default, or at least the barista should ask if you want it sweet or unsweet. I realized this while I was still waiting in line for my egg bites, so I asked the batista about it and she explained the above. I ordered an unsweetened one to replace the original, but it was a bummer because I ended up having to pay for 2 iced coffees just to throw the sweetened one away.My takeaways: Great service, specify unsweetened next time!

Excellent and fast customer service. The coffee is always just right.

Only had one choice Medium Roast. It was old and bitter dark black color. They were visibly angry that I would dare to complain and demand a fresh cup of coffee. They were slow and rude.

Went there around 6:20/6:25ish, On (7-2-21)I read on google the drive through was open until 7pm and the store until 9:30, We drove up to the speaker waited about 6 minutes and didn’t get anyone so we drove up to the window waited a few minutes nothing. So we called apparently they were closing at 6:30 which is no problem! The problem is when we pulled up the window an employee looked right at us and didn’t even acknowledge being closed nor did they have any signs posted about closing early.

We have always had the best experience at this location! Everyone is friendly and kind and even with a long line, we never wait long 💚

Helpful n understanding... Speedy service

I ordered a ice coffee and it was legit warm like hot

Nice and Cozy

Stopped in at this Starbucks location for a meeting and enjoyed my visit. The store is a bit on the smaller side, but still a very clean store and the staff was super friendly. I got a pour over and it was actually really tasty. The only downside is some of the plugs on one part of the store suddenly stopped working and so I had to shift to another seat. All in all a good experience.

Very fast service, the line will literally be all the way out to the main drag and they just have a way of cycling through customers with few to no errors.

This location is great, except for the locations setup, the lot is too small for the drive thru demand and the exit is located by a bridge and a traffic light, it is sometimes difficult to exit and also leave, if youre in line and in a hurry but things are moving slowly and you need to leave its too bad there isnt enough room to move past in the drive thru its a single wide exit.

Its so close to my house which would make it extremely convenient and the staff is friendly. Unfortunately Ive never had my drink made correctly here and I hate spending $8 on a coffee I end up throwing away.

This area needed a Starbucks. The parking lot is a little tricky as its right after driving under the overpass if driving southbound so if you miss the turn use the side street and use the back of lot entrance.There isnt much parking in the front and it can be a bit tight maneuvering if there are a lot of people there but there is more parking in the back.The drive thru is usually pretty efficient but there can be a line during peak times. Order ahead on the mobile app if you can and pick up inside if you dont want to wait.There is a tiny seating area out front that doesnt have any chairs out front yet even though there have been warm days. But they may not be seating anyone out there as the iron fence around that small area has been damaged by a car. Hope they get it fixed soon as it puts a damper on an otherwise nice street appearance.

This Starbucks has the slowest drive through. No matter what time of day you will wait for 15 to 20 minutes. Will not be returning. My husband and I just spend 25 minutes in line and there were only 4 cars ahead of us. Couldn’t get out of line either

Supply chain problems and faulty sbucks system updates means ordering through the app is hit-or-miss whether theyll actually have what you ordered. And its getting worse.

Coffee was excellent as always. Drive through was extremely slow moving. Not sure why, left the line to do a quick trip to Lowes. Came back and the line had moved only several positions, but moved more quickly from that time on.

Great experience with the drive thru on this 7/4/21 evening (among other occasions). had a couple complicated orders and was met with grace and accommodation by the staff.

Great coffee and very fast. Which is good especially when its early in the morning and i need to go somewhere

This site has the best Baristas in the area. I almost always order the same thing and like most people have a way I prefer my drink. Not once have I had reason to complain as it is exactly as I requested. Staff is always friendly and smiling from the moment you walk in.Ps. Tip the staff. Have seen them with cars lined up around the building working fast to get your drink ready quickly and correctly. If you are ordering Starbucks you would think you can afford a few dollar tip. They earn every penny to make you happy. Not preaching, just suggesting.

Always kind professional and all around awesome group of people who have gone out of the way even when I have made a mistake ordering to correct it.

They fill the coffee up to the absolute brim of the cup, which combined with Starbucks lid design consistently results in a drippy mess on your clothes and inside your car. Sometimes you cant even take a sip without it running down your shirt from under the lid. Ask for room at the top to avoid this ridiculousness.

Randomly closed at 5pm on a Saturday. Had to drive all the way to the lake lansing Starbucks.

Their drinks are great. Only concern was milk sitting out on the counters.

A lil pricy, but good drinks and service.

I don’t think I’ve ever had a good experience here. Every single employee I’ve ever interacted with is rude. Seems like they’re extremely un happy working there. I’ll take my time and go somewhere else.

One of de best my all.time favourite

I cried because I got to work and realized I had no cream cheese for my bagel.

After I had my mocha cookie crumble Frappuccino I puked. It was that bad. Idk what’s going on here but as of recently things are not being made correct at this Starbucks location.

Watched 5 cars ahead of us use the card machine sitting outside the drive through window without being wiped off then when we finally got to the window my wife asks if they wipe it down and the girl says yes we do. Straight lied to my wifes face. This is disgusting especially for the Health compromised people like my wife. Think you better get your business in order quick.

My sister and I asked for light ice in our drinks and they filled the entire cup with ice. Then when we told them we werent happy the MANAGER got mad that we asked them to do something about it. Wont be coming to this starbucks again, trash service.

They are getting better at mobile orders. It seems like every time I go in there is an entire new crew. Very frustrating.

Great staff! I can’t remember the gals name but while I was waiting she asked me how my day was and some other small talk, it was nice to feel more than a number.

Friendly and patient staff. They got my order made super quick, currently no one is allowed to sit inside

I am very addicted to Starbucks and I am very okay with that.

These employees make it worth going here. Been to a few Starbucks. This one is the best. Just because of the employees. Attitude is everything in the morning!!!!!

The staff is super polite and nice here! However, I come for the coffee and am disappointed every time. I’ve been to so many Starbucks locations and my very simple drink (Carmel iced coffee with cream) is always consistent... EXCEPT for when I order it here. They put WAY too much cream/milk in the drink. My iced coffee tastes more like a cream with a hint of coffee than anything else. I also think they put the incorrect number of pumps for syrup because it never tastes like caramel either. I’ve also had iced coffee that’s supposed to have white mocha and it never tastes like white mocha at this location. Someone must be consistently training employees incorrectly because it’s been this way 15+ times.

Josh is great.We will not be back however, bearded manager called me a POS for pulling my sweatshirt over my face as a “mask”.He was rude to my wife and I.Very unprofessional. I wish Josh the best and the staff but we will no longer patronize this location.

Divinity was very nice and kind. Service was outstanding 👏. By far the best service Ive had at any starbucks

The drive thru is the only thing open currently, door is locked. There was a line out the back probably 8-10 cars in front of us and we got served within 10 minutes. They are very fast.

Dont order a head, go through the drive-thru.I pre-ordered my drink and waited an extra 37mins on top of the time it said my order would be ready and I just watched car after car go through the drive-thru that hadnt pre-ordered.This is the second time I ordered a head and had to wait a long time for my order.

Takes 20 minutes for a coffee when they’re not even busy…

Great experience.

Lovely little Barista established just under 96 via duct on Cedar/ 127(old steak house) Very nice, very helpful, very friendly and perky. Great little sandwiches as well as great coffee. Good seating, WiFi, so much more. Impressed Drive thru too! Photo= what I brought to home to share with my H.S senior, who was late anyway! Some things are just better than school.

Great customer service. I tried the Dragon Fruit Tea. Very refreshing!

My second home!! Salted Carmel Nitro

I ordered a medium latte, a couple food items, and the smallest frappuccino they have. I thought a little over $20 for 4 items was a lot considering I pay less than $10 at Dunkin Donuts for more items, but it was a one time deal cuz I had a gift card. Yeah, they charged and gave me a large frappuccino. I also handed the girl my gift card and a single dollar and then told her Id put the rest on my debit. She applied the giftcard and then asked if that dollar was a tip or to be applied towards the bill. Well, now after feeling guilty, I guess its a tip. Never been a Starbucks fan and really am not now.

Here today at 11:30 in drive thru. Very slow, but worst of all is both our hot and iced Vanilla lattes had no vanilla! On freeway now and so peeved, ugh. Then she forgot to give me my credit card back.

The Covid hypocrisy is strong here. Some barista with her nose hanging out of her face mask, not wearing gloves had the audacity to tell me not to touch a drink I ordered.Not going to be giving them my business again

Wonderful atmosphere very friendly staff! ---- GREAT COFFEE!!!!

We have a complicated order and they got it 1st. Time ... BELL RINGER!!!

Quiet Starbucks with outdoor and Indoor seating, along with a drive-thru.

The food and drinks here are good, but the service is not great. Today when I went there, I ordered a LARGE pink drink, and my grandma ordered a LARGE iced tea. We get up to the window, and the iced tea is a medium. Hm. There was this older lady making the drinks, and she was moving in slow motion. We waited by the window for a long time because she was making the pink drink. There were a bunch of cars behind us, too. When I got my drink, it was a medium. Hm. I clearly said a large for both of the drinks. It even said it on the screen. Also, my grandmas drink had a little bit of ice, but mine was completely full of ice. Everyone, always order light ice if you don’t want your drink to be 90% ice.

I love Starbucks. Its my favorite coffee shop. I work in a hospital that has a Starbucks inside and I order from it daily. The drinks are amazing as well as the food. My favorite order is a venti pink drink with a chocolate croissant

Wait is always so long in the mornings but its worth the wait

Waited 20 minutes inside for my beverage and I observed a lot. Filthy place. Bathroom disgusting. Not completely rinsing blender before beginning another drink....not your usual SB. But the worst- bugs flying around and crawling in the food display case. I told an employee who appeared to be the manager as she was training a new employee. Her response, I know, some things are out of our control. Wait. What???? Seriously not ever going there again.

McDonalds is better. Expensive.

The people are very friendly, quick and helpful.

The place was packed and busy but service was quick. The staff was friendly and great. You have to like strong coffee. They have many options like non fat milk and non dairy milks. The treats are deli. The price is little high

It was fast. Our barista used their Elmo voice to take our order and it was pretty funny

Excellent food

The staff at this location very friendly and polite. The issue here is that of frequently being out of something. This is a managment issue of either waiting until out or precipitously low before ordering replenishment.

Absolutely love this place. They always have the nicest staff! Tonight made my experience so much more better. I did not know what time close so I pull into the drive through and ask, they say 9:30..it is 9:27. I instantly apologize and ask if they want me to just come back tomorrow, they tell me it’s okay and to go ahead. So I order my drink and pay. These girls were so nice about it and I chatted with one of the baristas about my surgery tomorrow and told them I was getting my snacks before not eating after 12. Well this barista let me explain everything and was so sweet! I believe her name was Sierra, she had pink hair and the brightest smile and best personality! I absolutely love the staff ❤️Thank you so much for letting me vent for a minute even though you were closing!! I appreciate it and I thank you so much!!

They were so busy and the drive through was so long so we came inside. Josh was serving us and he was so pleasant! A huge smile on his face and he didnt act like they were in a rush at all, but he still delivered a speedy service. We will be coming back to this location!

This is a top notch Starbucks. Plenty of seating and parking. Comfortable seating. Music is good -- not too loud nor too soft. Staff are friendly without being saccharine or irritating. Kind of hard to find; it is easy to miss as it is hidden by the interstate if you are headed south on Cedar. Requires a sharp left turn as soon as you come out from under the bridge.

Great place, awesome employees!!!!! Love it

I had such a great experience at this location! Great customer service and barely had to wait. I wasnt sure what to order and they were so helpful in making suggestions. I loved what I got- delicious! I will be back! Thank you!

Ove Starbucks. Never had a bad experience there

Cant give it a perfect score because customer service differs based on time of day, but coffee is good. Recommend all of the blended frappacinos the refreshers are a hit or miss.

👍 place to work on the puter. Good coffee. Satisfactory service. Decent piped in music, much better than other local coffee shops. Baked goodies looked damn good, but I resisted.

Have been there multiple times. The staff is always friendly. The order has always been accurate. And the atmosphere is clean and quiet. Great place to meet up with friends. Glad they finally put one on the South side of town.

It was Starbucks. Always good.

Went in for a drink and came out with a gift, also. So, I was extremely happy to have an extra shopping experience over with without having to go stop at another store! All due to the help of the two persons handling the store at the time. Thanks Starbucks!

I love this place. It has quickly become my go-to place for breakfast on my way to work. The employees are always nice and patient. Im not a flavored coffee drinker but I am in love with their Refreshers!

Never had an order come to me incorrect. Staff are polite and quick even in a rush. Cute location. Only downside is trying to take a left into the drive and occasionally parking is a problem but nothing wrong with the service!

Excellent service as always! The baristas here are always very giving and generous with all the little extras. The manager (Dave i think it is) is also very accommodating. Love this place!

Its a nice little spot to get coffee, have good convo and chill

One employee wasnt too cool. Space to sit not for groups or room period. Selection of flavors is minimal. No product input from employee. Bad expirence.

I really wish you could give negative stars for this place would be getting them. I stopped in today to use up a balance Id forgotten I had. To start, there was about 3-4 employees. The one working the front area, where you walk in, would take an order, go make it and come back. The wait time was ridiculous. The second patron in front of me ordered and one item was out of the fresh case, looked like a cookie. The employee dropped the 1st one, it happens. She did manage to retrieve another one and on her way to deliver said item stopped and PICKED UP the dropped item, throwing it away. Comes back, takes my order and once my payment was verified, headed off to make my drink BYPASSING the sink. I was able to politely stop her and ask that she wash her hands. Was not rude, just seriously grossed out. After washing her hands, she very snidely asked me Is there anything else? to which my response was Well you did just pick up an item off the floor. The attitude of said employee is what really irked me and Ill never patronize or recommend this particular location again.

Very Slow drive thru.

Cedar St was closed in middle of day.

My dad and I made it a tradition to get coffee here every Wednesday afternoon before Bible study, the service is fast and the mobile app is amazing. :) Keep up the amazing works everyone!

The staff here was very helpful. I was looking for one of their seasonal cups after searching every other Starbucks in the area they were the only one who it. When I arrived everyone was very nice to my daughter and me as well. Also my gf loves Starbucks coffee. Keep up the great service. 👍🏼

I go to this cafe almost every morning. Excellent staff. Josh is the manager and does a great job. Always hands on right in the mix. Most times there is a bit of a line, but if Corey’s working he moves us through extremely fast. 8-9 cars in front of you expect 5 minutes through the line. Once there was a glitch and it took longer than usual, and Josh gave me a gift card for the inconvenience. Saturday is a different story. Seems to slow down quite a bit. Probably newbies working. Be patient. Exiting south out the front is dangerous. Side road is pothole ridden. Come on Lansing fill them pot holes.

My daughter loves starbucks ...we go there all the time and love the on in Lansing by lowes...they r fast an happy and friendly

Always great service and nice employees.

Great as always!

The store is extremely convenient comfortable and the workers are fantastically friendly and on point Services quick only problem was getting in and out of the bathroom without the door hitting the elbow of my disabled son who is in his 30s and woke from a coma so if the Springs could be loosened a bit and the trash cans could be moved away from that area and be fantastic otherwise Id give it a perfect score

Excellent egg drops and organic green iced tea. Excellent and friendly service. Nice outdoor eating area.

Always great, staff here is especially friendly!

I was looked at 4 times by the employees, not once greeted. Nor was told that they would be right with me. They need to work on customer service. Ill use this Starbucks againg another time. Have a great sunny day.

Loved the service, the macchiato AND its not very long of a wait even if its 6 cars ahead of you. Very happy!

Not upset they finally built a Starbucks near Holt. The staff at this Starbucks are nicer than most of the others nearby, but my orders have more mistakes than the others. Ill take the better service with a messed up order or two over the often rude service I get at the Saginaw and Canal one in West Lansing though...

They are really fast and consistently good.

Good service, great drinks!

Veterans day starbucks didnt do as promised for the veteran