Good variety of product. Very helpful and friendly staff.
Just finished an 800ft2 tile job with them week of April 26, 2021. Dan our PM gave us a same day estimate and had the crew onsite in 4 days counting the weekend! Crew was from Brazil - professional and FAST. They had to remove old glue down carpet, prep floor and lay new tile. Did a thorough job, cleanup every night and no problems! Would highly recommend them!
Great place to buy your flooring . They are great at what they do.
Salesman as well as warehouse guy are very pleasant and were able to give us a fantastic deal on some inside outside carpet for my friends garage. Quality, durable and seems as ifbitbwill last as long as we want ot to...
Went in to buy laminate for a small bedroom. Dave treated me as if I was doing a 5000 sq ft house. Amazing service! Thank you!
Great prices & customer service, almost felt family owned and operated.
An absolutely amazing flooring store. if you’re looking for flooring for your home, a remodel, anything and they’ll have what you need. kimberly is very helpful and professional and tended to all of my needs. they have a large selection, and you’ll be able to find everything you need. i would recommend everyone who is in the market for flooring should make sure they stop by here. i will never go anywhere else again!
Although they may have a vast selection they are way overpriced
Great Staff and Excellent installers
Very accommodating and professional. This is my 3 time getting carpet for a different room now and as always excellent service. Im very happy will not go anywhere else.
We recently had new flooring installed throughout our entire home. We shopped around for pricing, then came back to David because of his great customer service. Then he beat the price of our best quote! Done deal! Measurement process was simple and we set a date for installation. The flooring was the final piece of a total remodel and we ended up having to push back the installation by a week to allow completion of other work. Not a problem! Called David and he rescheduled. When Jose arrived with his installation team we were thrilled with their level of customer service and attention to detail. Jose made sure we knew everything about our new flooring, answered all of our questions about the installation, and addressed our specific concerns. Before he left he made sure we were satisfied, and left his direct contact information with us, just in case we had any concerns with the installation. New flooring is a big ticket item and I was worried about getting the best for my money, these guys came through for us. Can’t recommend them enough! Our floors look amazing! Great product, great customer experience, and great installation.
Huge selection and best deal in town!!
What ever you do, do not use them!! They double booked & didnt show up to the installation. Than they didnt bring the correct tools to install so they had to go back to the store. THAN THEY DIDNT BRING ENOUGH CARPET & HAD TO GO BACK TO THE STORE. THAN WE LOOK AT THE CARPET & IT WASNT EVEN THE CORRECT CARPET WE ORDERED!!! Working with them has been nothing but a headache
We had difficulty on selecting the right color. Randy was our salesman. He was helpful PATIENT and accommodating. We explained we had a time restraint and we needed it that weekend. The Workman he sent were courteous and efficient. We love the carpet and would do business again with The Floor Store. Thanks randy for making it happen.
Nice people and good prices.
Dan was very helpful as always
Great selection and the owners are hands on to get what you need.
Huge selection. Decent prices. The lady who helped me was very knowledgeable and pleasant.
Not much help over the phone. Made me feel like he didnt want my business. Ended up calling Flooring Options. Very helpful and answered my questions. Thanks Flooring Options)
Wonderful customer serviceDavid was Great and our installers were very fussy about the installation. and left our home immaculate. Just a great experience
Very nice people. Has a wide range of flooring to choose from and very reasonable
They have everything I wanted for my remodel in stock! They were very patient and helpful! I love this place and will recommend it to everyone I can! Very happy and very appreciative customer!
After a bad experience with Home Depot (This time it was a backlog for installation but have had other frustrating encounters with them), I visited the Floor Store on a Thursday morning. I was looking to carpet my bedroom. Tommy helped me find a piece in the warehouse and had Carol come measure by early afternoon. We set an install date for Monday, but Tommy pulled a few strings and John came out Friday morning and I had my new carpet that day. Everyone was so great. Reminds me to stay away from big box stores and utilize our local businesses. Thank you guys!
We are so excited by the wonderful job the floor store did for us. I love that they didn’t try to sell us the most expensive product but guided us toward not only what fit our budget but also what would be trendy long term rather than current styles. Thank you to Kim for staying on top of the crew and ensuring our timelines and HOA hurdles were met. Thank you!
Couldnt ask for better service or salesman. Thank you.
Great service.
Excellent selection, price, and service.
Family owned. Everyone so helpful. Great experience.
These folks go above and beyond...excellent customer service!!!
Great Service....Very Helpful and alot in stock with great prices
Great place. Good people to deal with
Great customer service.
Very friendly
I stopped to try and find some old, discontinued replacement tiles for my kitchen. They were curt and dismissive, kept saying Id have to figure out something else, without ever suggesting what that might be. At one point he told me that I was just SOL. Ill never go back.
Lots of selection warehouse layout
Great looking floors
Good prices on everything
Good prices
Too busy on the phone ... wont greet customers that come in
Very knowledgeable, experienced, friendly,
Large selection of flooring and sellers liked it.