Have had a few of their cookies. The cookies themselves are good but not as good as they look on their videos and ads. There is always a difference in the quality of presentation and besides that they should use bigger boxes to better fit the giant cookies they give you. Price is high, typical of hype places like this. I do love their app for ease of use and the customer service is typically good
Now don’t be disappointed if the cookies don’t look like the advertisement. It doesn’t change the taste. We always get a favorite and then a box of new ones to try. With four of us it works out well. Today the boys loved the banana bread even though it was terribly misshapen. The girls were confused by the old fashioned donut. I think it was delicious, but it neither resembled a donut nor a cookie. Lol Enjoy.
Awesome service always. The cookies are different every Monday. Some of the cookies are better served cold. I don’t like the pain sugar cookie. It has a lot of almond flavor.
There are many reviews raving about this place so we tried a couple of their cookies. Given that we paid over $7 for two cookies, I was expecting some really special. I was somewhat disappointed.The chilled sugar had excellent icing that was very sweet and heavily flavored with cherry and almond. The cookie itself was soft and had a nice texture but the flavor was very bland. The milk chocolate chip had very little flavor. I was definitely missing brown sugar and vanilla.In both cases the cookies needed a little salt and tasted like they had very little butter. You wont see me at this place again.
I’ve ordered delivery from this crumbl many times and let me say they never disappoint! Their cookies are always fresh. They always put the perfect amount of frosting too! Would highly recommend this location.
Best cookies I’ve ever had! Very big and tasty, and reasonably priced as well. Cute packaging with gift notes for special occasions is nice for last minute sentiments. Drive up service when ordering ahead of time is super convenient. These cookies are best when eaten the same day of purchase though, so my advice is only buy what you are planning to eat right away or within a day.
Such delicious and soft cookies! Definitely a wonderful treat to have. :)
Crumbl is awesome. Their cookies are nice and big, the weekly rotation is fun and we look forward to seeing whats new every week. A 4 pack is a fair price and they have fast and friendly service. Ive recommended this place to quite a few people and will continue to do so.
The buckeye brownie was the best cookie I have ever had in my life♡The cookies are nice and big and freshly made. Customer service upon pick up in store was excellent. I highly recommend this place. We will definitely be back as this is our new fav cookie spot!
There is no cookie thats better than a Crumbl cookie! Every week, the flavors change and we just HAVE to try the new ones! Even the flavors you think you may not like... youll LOVE! Curbside pickup on the app is the best invention!
The store smells amazing from the minute you open the door. The employees are friendly, fast, and efficient. And then you get to take with you the best cookies around. What could be better?
Absolutely the best cookies around. One request: can the Kentucky Butter Cake cookie be in weekly rotation? Its perfect. Per. Fect. Sitting here waiting on one now. Totally not worried about my Pavlovian salivating when I see a pink box of any sort. Im sure its fine. Im fine.
Sometimes Crumble cookies are very good but because they change the board every week some weeks the flavors arent to appealing. Overall they make some very good cookies
Amazing cookies! We love trying all the new flavors. get the cookie cutter, keeps the portions equal.
Absolutely delicious cookies and always warm when you get them. Love the chocolate chip and toffee cookies. Friendly staff and efficient. If you love their cookies, sign up with their frequent customer program and earn credit for more cookies. Close to UNLV and perfect for those cookie cravings.
The cookies are delicious! But the front desk cashier was not friendly. I received my toffee peanut butter smashed and the icing was all over the sides of the box. I went inside to return it. She just grabbed the box and threw it in the trash. She didn’t say anything. When I received the second one it barely had any toffees on it.
There cookies are always amazing and warm! My favorites are the Nutella Sea Salt, Cotton Candy, and Waffle. It’s awesome that they have new flavors every week to try something different. Would definitely recommend.
The location is small and there is always a line but it’s worth it. Their chocolate chip cookies are the absolute best! They raised their prices a couple of years ago but for how huge the cookies are, I don’t mind paying the couple extra bucks. I don’t like how they charge you if you want an extra box (like for an individual cookie to give as a gift or something). When you’re paying that much for a cookie, why can’t your get a little box thrown in for free but it’s whatever I guess. The cookies always taste fresh and the staff is always friendly. Overall, I’d recommend Crumbl. The prices are a little steep but it’s a fun treat every once in a while and they make a great gift.
Edited to add: My family came to the store tonight to try this weeks flavors, but my daughter has a peanut allergy. We asked the cashier if we could have the PB+J cookie in a separate box, so my daughter could still enjoy the other flavors. They charged us .25 cents for an empty box, and when my daughter asked about the charge, the woman behind the counter replied, Well, its just .25 cents. We found this reply rude and insensitive to her allergy. Very disappointed tonight with the service and the extra charge, but still looking forward to trying the flavors.This is a fantastic store. It is clean and well lit. The employees are super nice. The cookies are amazing. I highly recommend trying out this cookie store.
Holy heaven on cookie high. These cookies are really delicious ! They change weakly so if you fall in love with a cookie you better snag up as many as you can. So far I havent got a cookie they I didnt like. They were ridiculously sweet though 😅 which you know isnt a bad thing for cookies, but if thats not your thing i wouldnt get a cookie from here. I love them 😍
We LOVE Crumbl! The menu changes weekly, but they always have milk chocolate chip and chilled sugar available. Cookies are served warm and in a beautiful pink box. The photo below is a display platter at the front of the store to show which flavors are available when you visit. We have yet to try a flavor we haven’t liked. You can also buy milk or ice cream in store.I highly recommend downloading the app to easily see the week’s flavors, location information, loyalty points, or to place an order. I’ve included a screenshot of the app. It is very streamlined and easy to use. Crumbl does offer a 10% military discount in store, at least at this location, which we greatly appreciate. I only wish there was a way to have this discount applied in the app.Also, Crumbl is closed on Sundays. Just a heads up if you’re having a weekend craving for warm, delicious cookies.
This place is amazing. They have the best cookies they’re always fresh, warm, large and gooey. You know what I mean by gooey.
The cookies were delicious as always, and the curb side service was fantastic. We waited less then 2 mins before the cookies were brought right to our car. Will definitely be back for more.
Its rare for a person or business to own a mistake and strive to reinvigorate a good customer experience through heartfelt customer service. I had ordered cookies for a 6pm pickup at 4:30. When my S.O. went to the store to pick them up she was waiting for over 30 minutes to get the cookies. Not only did they not make the cookies, they had de-prioritized the order since there was an influx of orders (mostly door dash). The person (they had a trainee at the register), neglected to give my s.o. status updates and etas for the cookies. I took matters into my own hands and drove to the store. While I was angry, calmly requested to talk to the manager presented my frustrations in a respectful way. I voiced that waiting now 50 minutes to get 4 cookies was unacceptable. The only reason I am leaving 5 stars is due to the manager Sam. She took my concerns seriously and did not just give fake and bland apologies, she immediately got our order out to us personally and gave us a small token to rectify our wait time. Im sure with a place like Crumbl the manager is probably dealing with many irate customers antsy to get their cookies. The fact that she was able to quickly resolve my issue through action and genuinely apologize provided me with an overall good customer experience.
Crumbl is definitely our favorite place to grab a gourmet cookie. We love splurging and treating ourselves.
So delicious!! my favorite dessert shop😍
Some of the flavors are great. Sometimes the app glitches and you can’t click that you’ve arrived for curbside pickup.I also wish they has a section to choose light toppings. Sometimes the topping is just to much. I’ve been hung up on a few times. But I do love their cookies and cream (the warm cookie), circus animal, cornbread, oatmeal chocolate chip, and the red velvet with with chips.
Great treats. Great service
Took a while to get my order even though I ordered online and an hour ahead of pick up time . Also they don’t really answer the phone but the cookies are always delicious.
I would’ve given a 5 star if one of the employees would’ve been rude by her saying DEADASS just for asking for a napkin. I know is young adults working their but customer service is very important. Other than that cookies are delicious.
Their cookies are amazing!! I love the fact that you can order curb side and that their menu changes all the time. A must try!
The best cookies Ive ever had! Even my colleagues and I have weekly discussions about the weekly menu and our top cookie flavors! Keep bringing the deliciousness!
Seriously the best cookies you have ever had. You can never go wrong with the classic chocolate chip if you aren’t feeling any of the other flavors that week. 😍😍
Love the cookies. They are so delicious and warm and so fufilling. I crave these types often.
So well organized! I walked in to find this location VERY busy. The line to order was out the door, and had people waiting to pick up their already placed orders too. I was amazed at how quickly they took care of everyone. I was in and out and back on the road in ten minutes! There had to be seven people in line ahead of me! How do they do it? Oh, and the cookies were pretty good too! 😁Of course!
The service was super quick! Cookies were delicious although I did almost kill my grandson with the buckeye brownie cookie 😂 it’s a little thick (and I could feel the diabetes coming on). The orange creamsicle was surprisingly not too sweet. The honeybun was delicious too!
These are by far the best cookies! They have fun new flavors every week! I 100% recommended coming here!
The best cookies Ive ever had and I love that their menu changes on a weekly basis! The customer service is always awesome, employees are happy which means the culture and work environment is top notch!
OKAY Now........ I get the big deal and will be hooked for life!! DELISH :-)This location never disappoints either.
Amazing cookies and very sweet staff. Throughout this whole pandemic, they’ve been great with handling my curbside orders and have never been hard to talk with at all (if something were to be wrong).Worth trying a weekly flavor, they do come back around. You never know what you might like!
Crumbl Cooking e has excellent flavors. Big cookies, but they are a bit pricey. Very friendly and helpful staff at this location.
These cookies are absolutely delicious. They are huge, soft, rich, and chewy. The price for 4 is a great deal for what you actually get. My new cookie spot.
Love these cookies. I don’t want them in my house ever because I will wake in the middle of the night and snack on these delicious, delectable morsels of wonderfulness.
Such yummy cookies and a great staff at the store. Everyone was so friendly! Thanks Crumbl!
Crumbl never disappoints!!! Delivery is always faster than usual. App is easy to use. And cookies are always delicious. The favorite so far is the butter cake cookie. Thank you crumbl
This place is so yummy! Has great n soft cookies. I love it here😩
Amazing no matter the occasion! Love getting these and bringing them to meetings, parties, or just because!
They have the best cookies! Warm and soft. The staff is always very efficient.
This location is phenomenal! Even when they’re busy they are patient, attentive and detail oriented. I have never had an issue with ordering inside or curbside pick up. Thanks Crumbl!
Staff is always super friendly. Products always fresh and never a long wait.Give them a try if you haven’t yet.
The smell when you walk in is hypnotizing! The customer service is great. Delivery is overpriced to me but I have no problems picking up. Excellent place! Thank you.
Staff very nice. Greeted me as soon as a walked in. Cookies were warm and delicious.
Best cookies ever. Love the weekly flavor changes. Never disappoints.
I love that the flavors change weekly. There is always something new to try. My favorite is the sugar cookie and that is always available.
Crumbl is so yummy. The cookies change every week and that is so smart because I am always wanting to try all the good flavors they come out with. Excellent customer service too.
I LOVE CRUMBL! But this location does not have a drive thru. Service was quick though and the store looked clean. I dont normally go to this location, but it was most convenient on this day. Everyone was friendly!
First time trying Crunbl!!! OMG sooo good! Love how there’s so many different flavors just have to plan ahead we walked in one day and didn’t realize there is flavors of the week. Today we are doing our first delivery order. We can not wait to try the new flavors.
Never disappoints. Guilty pleasure. Store is always stocked and the flavors are just so creative and yummy! My waistline does not thank you but my tastebuds do! 😋
I get cookies from here atleast 3 times a month and I have never been disappointed. 5 stars 🌟 from me.
Its great how the have classics but still offering new flavor combinations all the time. Warm cookies to go... What more can you ask for?
Cookies are always amazing! I do curbside pickup and never wait more than 10min for someone to bring out my cookies. Love this place
Truly the best cookies I’ve ever had in my entire life. This is great for sending to family and friends to make their day brighter but also awesome to eat yourself. So so so yummy!!!!!!!!
Amazing cookies! The flavors change every week. Except for sugar and chocolate chip theyre always there.
Love this place so much! The cookies are so delicious that I must return every week!
I use the app and order ahead car side or delivery it’s so easy and affordable! Then Yumm some of the best big cookies I’ve ever had! It’s my favorite late night treat and the flavors change weekly but there’s always delicious classic chocolate chip!
Great staff, great tasting cookies & love the rotating flavors every week. Always a treat to drive over & do curbside! Highly recommend trying them.
They have some of the best cookies you can ever have sometimes its a toss up sonce they change weekly. Some taste amazing so its really sad to see it go but new flavors keep me coming.
The best cookies I’ve ever had. The cornbread cookie was so good!! Employees have amazing customer service skills. Will definitely be back!!
This location is always awesome! Great staff and always happy chatty customers ! I absolutely love the cookies and this location is always clean and nice. Never a problem and always will be coming back!
Scrumptious cookies every time every flavor! It’s a party for your mouth!
Hands down best cookies. Everyone is so friendly.Hard to pick a favorite one, because they are all so yummy.
I absolutely love this place! The staff is wonderful!
I love love love crumbl so much. Such a cute place to get the best cookies. I love all the flavors they come with and how theyre always updating. So yummy
Completely floorbat the delicious cookies. Much bigger than I thought
Always a delicious treat and they never disappoint!This is definitely one of my families favorite spots for sweet treats!
Love these cookies. I have a switched my favorite cookie now. It’s you guys and not lofthouse. Thank you CRUMBL
I love the app for crumbl cookie. Its so easy to use when ordering for pickup! The staff is always friendly as well. I always leave with a smile on my face!(:
I love Crumbl it’s awesome seriously. It’s a great pick me up at work. Can never go wrong with their selection. Quick fast service and cookies are always fresh.
Every time I come to this location, cookies are always look amazing and are still warm. I always order curbside and all the workers are always friendly. I use their app to place orders in advance and their app is super easy to use. Loyalty program is an awesome bonus, earning Crumbl Cash. HUGE fan of Crumbl, the cookies I’ve tried are always delicious and love that there are always new flavors to try every week!
We love all of “Crumble Cookie” cookies💕🥰 everyone at this location is super nice and extremely helpful
We love crumbl! It is the perfect little treat to take to people! And we love the new flavors each week! The curbside pick up is amazing too!
Hands down some of the best cookies Ive ever had! The addiction is real
Literally the best cookies I’ve ever had !! I swear I go atleast 3x a month because that’s how addicting they are! Definitely recommend if you haven’t tried before
We love Crumbl it’s a weekly treat. We always look forward to the new exciting flavors!
I’ve always done my orders online and it’s been great. Their cookie selections/flavors are always delicious and a treat to try out.
These cookies are insanely delicious and I love that they offer different flavors each week. I highly recommend purchasing these cookies for parties, holiday celebrations, or just a midnight snack. You will not be sorry.
Cookies are always warm and tasty. I only gave 3 stars and not 5 though because employees should make sure no one is listening on the phone before they start talking bad about a previous caller. Especially when the previous caller was trying to do something for his employees with well in advance notice and all you can suggest is for him to buy a gift card for them. Customer service is what makes a business successful and I myself am a business owner. So, for the future, employees-please remember to actually put the next caller on hold 😁👌🏼
BEST cookies!! Cornbread is DELISH! Love the variety they have!
We ordered two orange creamcicle and honey buns. Both were delicious and fresh
Whether delivery, curbside or in store pickup, crumbl cookie always delivers on customer service! The flavors are the bomb & they’re open late on the weekends!
Best cookies in the world! Love the weekly menu with new and unique flavors
Crumbl has the softest, sweetest cookies ever! Not to mention they’re huge!!! They come up with the most unique ideas. 10/10 definitely recommend! My favorite is the chilled sugar cookie! Can’t get enough of that frosting!!!