I got all I needed.Good customer service ever 💙💙💙Good job guys.Keep it up.SP

Visiting Florida from WV the “check engine oil” light came on in my Ford F-150. I didn’t even know how to open the hood. I stopped in and, embarrassed, I explained my predicament to Tiffany Cosey. She was so kind and understanding. She found the oil I needed and asked Andy Jeanbaptiste to come out and help me. They both came out and showed me the procedure of checking and adding oil. They couldn’t have been nicer. I’m so grateful for kind and thoughtful people like Tiffany and Andy.

Switch went out on my ride on the weekend, perfect timing. Visited this location because it’s near my job. Passed it for years and only went in three times. There are always males occupying the parking lot and the adjacent lots working on others’ cars and sometimes offering to fix mine as well. This is year round and probably only lets up during rain storms and when the store closes. Today, it was like a party with so many people moving around the parking lot and Reggae music playing. This is cool, if it were Bahama Breeze. I’m not knocking the hustle, but I bet this doesn’t happen in the Advanced Auto near Aventura, Galt Ocean Mile, Doral, you get my drift. There’s a sign that advises against auto repairs on the premises and which obviously gets ignored by some. Once inside, I was not immediately acknowledged by the three workers present until I spoke up. I was directed to the beautiful associate, Demetrius. He was well groomed, fresh breath, clean teeth, clear speech and he knew a thing or two about auto parts. He shared his experience with the particular part I was purchasing. I appreciated his confidence that the switch would most likely correct my concern and that it only usually happens after 100,000 miles or more, I was glad about that, but even happier with the price. God is good!!!

Went there to purchase new hub caps they had exactly what I wanted. Young man who helped me was very nice and respectful!

Clueless employees, slow service, attitude, no one is managing this place the line is out the door everyone is on their cell phone and the part specialist doesnt has never heard of a Volkswagon cc waited for 20 mins for nothing everyone behind me was angry it was just a very negative and inefficient way for a business to run

Great workers and the female there with the same name as me Is super funny I loved her!

I called to verify if they were open and a young lady answered 3x and hung up

Upon entering I saw men standing around and realized they were waiting to get to the cashier. There wasnt a clear area for each cashier as the product displays and aisles were very close to the windows. Maybe its a good way to sell more product but its a bit chaotic to walk through.The lady that assisted me was extremely pleasant and helpful. She made my experience a very good one!

Phil, He was very helpful with the parts I needed for my vehicle.

Shopped here for a few yearsSome great employeesStopped going as the Manager was a bit rude more than once and the parts were not the bestSwitched to ORiellys based on better partsEdit. It’s for your Lauderdale lakes storeat 3950 W Oakland Park BlvdNot a chance to come back quality parts aren’t your game

I absolutely loved my experience here especially Robert he was kind and very helpful I thank him and everyone else there

We purchase a faulty part.They where beyond helpful and also double check if they had the part in stock.Thank you guys!

The manager and customer service agents in the store were awesome and very professional. The delivery driver for Advance Auto was a little agitated and misrepresented a customer who was taking photos of the structure. She was pulling up from visiting a previous business. She was very agitated bc I was trying to park. She got out and stood up then began putting on a polo business shirt with Advance Auto store on it and walked quickly into the auto store. She was biracial with long soft fluffy curly hair. She immediately report to the person (customer) inside that someone is taking photos of the license plate. She went behind counter of store briefly and then walked out to her company vehicle and went home 45 minutes before the shift ended. The customer was leaving very fast when he approach me I told the young man not to be alarmed its alright. At that time I went inside the store and I asked her why she reported it. She says, Im working and kept walking like I was irrelevant. Okay, last week I spent $100 and today I spent more. I think I deserve at the least an apology. Because she, in my opinion, intend to see harm done to me, or if there was a crime been committed, she was there to obstruct the event. I seriously would think twice when it comes to allowing somebody who reacts like this a chance to conduct business to business. Example is real. What about if someone is committed a crime, would she help them get away? It would seem likely by her exchange of information.

10 stars for travis and jessica . Fast serviceThat is what ASAP CAR GLASS NEEDS .THANKS YOU .

The counter person was very knowledgeable and helpful with the selection of my purchases

Great prices mediocre service unless you worked there & know the guys!

I don’t usually write reviews but this can not go unnoticed. I purchased a cv axial for the driver and passenger side at the store and received something completely different it took a mechanic several hours to remove the wrong axial out. I went to auto zone and they gave me the right one. Please have people who are more knowledgeable about vehicles

My experience was very pleasant, helpful, and efficient. Thank you to the 2 employees that help me with my wipers.

Assistant Manager Phil is extremely professional & courteous. Dont see that much anymore. Nice to experience,😁

This place is definitely a knockout to a business that usually takes advantage of unsuspecting customers. They are fast, professional and also fair priced. Thanks for your awesome customer service. I would recommend them to anyone needing car repair.

Bad customer service

Good service. Got me a new battery

Fast service

The staff is great

A very helpful young man changed wiper blades for us for our trip back to Plant City

Had an issue with an item and Phil was kind enough to help me solve the issue without any problems . Also Newbold customer service was great. Two men did a great job !

Nyta Oliver the nightshift manager is the best, her customer service skills were amazing, and made life alot easier. She takes her time with the customer doesnt make you wait on long drawn out holds. She called back when my parts were ready like she said she would. This is the only Advance auto parts store I will shop at considering shes on the shift.

Good service, fast, respecting social distancing

Great people at the counter but if its raining youll need a tall SUV for the parking lot.

Very helpful employees

It one of my favorite parts place,because you always got good service there plus you can get the parts you needed.

Good price

Went to advance and the cashier kimberlee gave me the best customer service I’ve ever had got me in and out in the matter of minutes. Loved it.

If open, hostile racism is your thing, then this is the Advance location for you!Some of the employees here have been cool over time, but the truth is customer service overall at this store has never been any better than so so. The main problem with coming here is that some of the employees are very racist, proud of it, and openly nasty to you if you arent the complexion they approve of. If you are unlucky and get one of these employees you will be totally disrespected, get no help at all, none of your questions will be answered, but you will have no doubt that you are being hated simply for existing, The management must approve of it because it is so open and blatant. So they deserve to be called out on it.When you talk about this store with other employees of Advance, it is very well known among them that this is the rep of this store. So Advance knowingly pays some of these low-lifes to take their personal garbage out on certain customers. Its happened enough that Im over it and wont come here again, I can drive a little further down the road where no one cares what color you are.or arent, you know, like America is SUPPOSED to be . Its too much like playing cultural Russian roulette to come here. One time you have a cool experience, the next time you leave feeling like you got slimed for no reason and have to go to another Advance to get your help and parts anyway..Ill give them 2 stars because everyone is not bad here and they do speak different Caribbean languages which has to help some people, but honestly, why risk being the victim of some scumbag employees prejudices when theres another auto parts shop right down Oakland?

Alonzo, always willing to help you find the best Auto part for your car.

Watchful EYES. Very good, aware of your presence. Courteous male counter personnel also very good. Im good with this place.

Their employees were very. The store was clean and I received everything I needed in a reasonable amount of time

Awful service. The employees are not helpful at all instead they try to solicit money out of you for help. Just awful. I will never visit this location again I recommend going to a different location.

Had terrible experience with this branch. Absolutely no results and frustrating conversation with people who apparently dont know what they are doing.

Can always find my parts here, the staff are helpful in letting you get what ever you need.

WOW! ! ! those guys are horrible ! ! !came to return the batteries that i pruches 2 days ago, ( came back with the receipt )they sold me batteries without the red plastic cap that usually come with it and now they tell me that i been using the batteries and they cant return them back.FOR REAL ? i just bought it and i showed you a receipt that its been purchase 2 days ago.The Cashier was rude and i ask to speak with the manager, he told me that he is the manager and there is no one else to speak with. he had a decision not to do the return and thats it.ill never go back there.they lost my business and much more.Shame on you.

Some worker treatment is better than some

Very kind people

A better deal then on some parts then others. I like that

The young man has very good customer service

I find it way easier to order online & then go get it. However today when I did my research on the parts that I needed & once again Advanced Auto came up with the best & cheapest parts for what I was looking for I went ahead & TRIED to order them. Thats when I found a lotta lot of Not In Stock for what seemed to be every store (8 of them) near me. Anyway I really needed the parts today so I ordered them anyway. I received my Order number & shortly after my email letting me know when it would be ready for pick up (30 minutes). It didnt give me much time since the location was almost the furthest from my home. It was 8:20 but I knew I could make it there before 9 when they closed by driving the back streets. I was right & I got there at 8:48 but they were already closed the doors were locked & the man inside waved me off.I have to say I was quite irritated because of the distance that I had to go to get these parts. Literally passing about 20 other automotive stores but because money is tight I went with the best price that I could find. I guess thats what I get trying to get the best & most for my dollar. A store closed 12 minutes before they were suppose to be closed causing me to have to return tomorrow. Not happy. Great value & parts tho.

We left because the line was too long so I dont know how the service is.

Very helpful and courteous

I got in and out quick parts I get awesome deal with my commercial account I recommend this store to any shop around town.

Good, I found additive needed for my vehicle.

Quick in and out. They help narrow down your needs, and bring the item to you.

Bad customer service.the tall white guy with brown hair barely helped. Needed to check fuse said he couldnt come outside and to see if the guy outside could assist me. Smh dont come to this location. Ijs

The service is terrible

Its seems like everything it expensive there. Somethings you have to wait for a while to pay and go

Great Friendly customer service. Thank you Don.

Fair

Take too long to answer their phones and put on hold for 10 mins. Smh.

Whats an auto parts store not much to say about it they had what I needed and it fix my car but it was a little expensive in the guy pushed for the get the better part instead of the mediocre part.

Worst service ever, 6 to 7 employees walking around in the store and not one offered help. The cashier looked at me from the register and saw how obviously confused I was but continued to laugh and talk with one customer who wasnt even checking out. Worst AAP Ive ever been to, never going back. -5 stars

The associate was friendly and my online order was ready.

They open at 8am on Sunday and I been waiting outside and now its 9:08am and Im still waiting because I really need some oil so Im going to lock up my car and walk over to Walmart

Great deals on car parts

Awesome customer service.

Great customer service

Have many selections of auto things

It has everything you need but theres mechanics outside if you need help..

Friendly & knowledgeable staff

Very helpful and friendly.

Staff members need to be trained

Very nice and perfect

Always a pleasure shopping here

Certain employee dont know what there talking bout

If you order online, call to have them physically check before going to pick up. They screwed me twice at this location.

TERRIBLE SERVICE!!!! Worst one to go to in ft lauderdale

Employees are nice and very helpful

Always have everything

Eugina is a horrible employee, she has no respect or customer service skills.

Great customer service

Gave me the wrong part but I should have expected that when guy must have been training because he didnt know how to use the computer

They usually always have what youre looking for or can get it

Great service

Good service and selection of merchandise

Great

It was very good

Really professional

Really helpful

Good deal

Amaing car things

Customer service was lousy

Fun fact

Good people

Great place

Customer service is great

Great

Ok

Great customer service

Great prices.

Great

Great deals

Ok place