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AutoZone Auto Parts
2979 Five Forks Trickum Rd SW, Lawrenceville, GA 30044, United States
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AutoZone Auto Parts
Comments
Je
Review №1

DONT GO TO THIS AUTOZONE FOR CHECK ENGINE DIAGNOSIS....Went to have my check engine light diagnosed with the highly publicized fix finder. I was the only customer with 3 employees. When I requested to have my car checked an employee retrieved the fix finder and handed it to me. He said itll prob go in somewhere under the dash. After not having any luck I came back inside them know I couldnt get it when another employee, as condescending as Ive ever seen, told me just plug it in until you hear a beep-beep then bring it back. Feeling like I was the dumb 1 tried again with no luck. I told the service tech who simply apologized to me for not being able to get the obd Scanner to work, just like the others offering no help, only condolences. The more I think about this the angrier I get.

Ta
Review №2

New location and conveniently right by Ronald Regan. Nice and clean sales floor. Two entrances and a nice size parking lot. I was given a greeting upon my entry from a man in a grey shirt with dreadlocks. I didn’t find the exact hat I wanted, but they were fully stocked.

Je
Review №3

Great help. Even gave directions to the next store so I could go pick up some other parts.

LI
Review №4

Incredible Customer Service, Helpful, Understanding, and super friendly: 10+* : Mrs. Maribel Aviles helped us with the returning process of some parts that we purchased about 5 months. We were unfortunate to not be able to keep our truck, but had already bought some parts for it, which we did not need anymore. Maribel helped us and was very understanding of our situation. Thank you again.

Be
Review №5

HORRIBLE 7 months pregnant and no one would help me check my engine light. They expect my to bend with my huge belly and do it myself when i dont even know how to work the machine. I went to ADVANCED AUTO PARTS on main Street on 98 Snellville and the kind man help me check my engine light I will never go back to Auto Zone again!!!!

ch
Review №6

Very easy finding a large 5 qt oil container below 25 dollars. STP 5W30.

Da
Review №7

Outstanding as always. Great service!

Ke
Review №8

Great people with great customer service

Jo
Review №9

Only been here a handful of times. Maribel is not remotely customer friendly, no hello or thank you to anyone. I returned some things and she acted snippy like it was a huge inconvenience for her to press a few buttons. I’ll stick to the Autozone on Lawrenceville Hwy.

Mi
Review №10

My local store for years. Staff is knowledgeable and friendly. If they dont have it, they will get it.

Ka
Review №11

Awesome customer service! I was frustrated as my car battery died outside autozone. The manager gave me great advice and installed a new battery for me and my car was good to go. I left the store a very happy customer 👍

Ja
Review №12

Great experience! My battery died and I needed a new battery. I left another auto part store which was unwilling to install the battery in my car. I came to AutoZone and the two agents were amazing! One agent tested and installed the battery and the other ran up the product. While one of the agents installed the battery, the other one talked about my car and his experiences with cars! These people are amazing and always have a great attitude. They helped me a month ago with putting coolant in my car! I am a loyal customer since this business has always done right by me.

Ni
Review №13

This my local Autozone ! Someone is usually helpful. I went there today because I needed some low beam front lights. I am a female that obviously doesnt t know anything about cars or how to change the front lights. I ask the Indian guy who was helping me if he could help me install the low beam lights after I purchase them and his response was that its too cold for that ... I then told him that I didnt want to purchase the low beam lights, that I will take my business where they are able to help women out. Will try Oreilys next. But be prepare this place is NOT women friendly..

Do
Review №14

Good reviews

Di
Review №15

Good place for car parts

Kw
Review №16

The store looked really clean and organized. The staff was also helpful and knowledgeable

TH
Review №17

I have to say thank you to William. He really saved me. My A/C wasnt working and he explained to me the problem and helped me. What a great asset to your company. Thanks William.

So
Review №18

Hey Tienn. It was raining on Sunday. You helped me replacing my wiper blades when it was pouring outside and came back right out to give my windshield washer fluid. Keep it up.

Ro
Review №19

Got what I need, when I need it.Good prices.Good staff, helpful.

pa
Review №20

I couldnt decide what color i should paint my car and the workers their told me the steps, products, and helped me pick a color. Excellent customer service

J
Review №21

Very pleasant place with knowledgeable people

Am
Review №22

Quiet store... Great employees who are helpful and smiling!

Ke
Review №23

The staffs were all very helpful.

Th
Review №24

Super service. Friendly staff. Knowledgable and helpful.

Ad
Review №25

Good help. Very helpful to customers.

Ca
Review №26

The help I got form a lady name Maribel was trash and disrespectful unprofessional and disgusting.

Ja
Review №27

Love this place

Mi
Review №28

Very fun crew and helpful too.

Ge
Review №29

Very organized. Nice employees

Je
Review №30

Needed new headlight and employee installed in a few minutes in the parking lot. Worth a few dollars extra to have it done quickly...thx.

So
Review №31

Ten was awesome! He helped me right away

Ke
Review №32

Does not have very many high performance parts.

Ji
Review №33

They had what I needed, but the customer service was lacking.

Ma
Review №34

Perfect customer service

St
Review №35

Waited for assistance while manager verbally berated employee in the back where everyone in the store could hear. Have done business with AutoZone for years for marine batteries. Went to Advance Auto Parts for my battery needs.

An
Review №36

Train your people . for crying out loud

pa
Review №37

Got rental tool and fixed my problem

Ke
Review №38

Had parts I needed

B
Review №39

Good

al
Review №40

Very useful for emergencies, good trade

Da
Review №41

The best for your car

le
Review №42

Very good customer service. Buy the battery for my toyota. Thank you.

Information
20 Photos
42 Comments
4.3 Rating
  • Address:2979 Five Forks Trickum Rd SW, Lawrenceville, GA 30044, United States
  • Site:https://autozone.com/locations/ga/lawrenceville/2979-five-forks-trickum-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A6792&y_source=1_MTAzMTE2MzMtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 770-688-1922
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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