Needed new pads on my 2016 GTI. Called them up and they said they could do them right then. Very friendly and professional. Give these folks a call.

Excellent customer service, the people that work here know what they are doing. Fast work and good quality.Recomend talking to Alex.

Janayea was knowledgeable, had a teaching spirit and was kind. We came for an oil check with the understanding that there might be other issues with the car. She showed us what the other issues were with the car and explained what they were in a non-patronizing way. We definitely appreciate her customer service.

The customer service was great. There was a young lady there I think her name is Janay. She was very helpful in helping me decide what was best for my car. They vacuumed my car and had me in and out.

The staff are always so kind and professional here. I always choose this place to get my car taken care of for a reason. :) thank you!!

Worst oil change ever. Did not put the cap on and did not actually change the oil.

Worst location. To slow and left the car with oil on the inside like a lot. My service was with tire rotation and they didnt even do it. Their customer service is low quality. Never coming back.

I love this place i go there all the time

Hour and a half for an oil change at jiffy lube, go figure, not happy

Very professional workI have good experienceAffordable price

The people at 2175 location was super friendly! Quick and amazing. Would definitely recommend! Alex’s customer service was on point!

Very good customer service. Office was very dirty. Some of the staff didnt have masks. Did not practice social distancing.

I stopped in on Saturday, January 18, 2020 because of tire issues. I appreciate the manager speaking openly and honestly with me in regards to services needed. He thoroughly explained everything in understandable language and left the decision to me. Definitely earned my future business.

Great place! Employees very knowledgeable and take the time to explain everything to you! Kassie was awesome! And so was the young guy that helped me when I arrived unfortunately I didnt get his name but he was awesome as well! Will definitely be going back! Thank you guys!

Came in for an oil change on my Ford Focus they were awesome! Chris and Aaron were super informative and efficient! I asked probably a million questions and they answered all of them in a way that I could understand! It was a great experience and I’d HIGHLY recommend this Jiffy Lube establishment! Also can’t forget Monte was extremely kind and hospitable while servicing me when the others worked on my car. Basically GO HERE!☺️

I had a bad tire and the staff was super friendly, worked fast, and prices were reasonable! I would definitely recommend :)

My daughters and I went in for a quick oil change and they took excellent care of my car and my wiper blades as well. Everyone was professional and courteous (despite it being closing time). If youre looking for a friendly, speedy, service we highly recommend that you drop by.

So I came to this location because my car would not start, had to get a jump so I asked an employee there if he can check this for me and he did. He used a multi meter tool to test the battery and told me the battery was fine. Said it was my alternator and he called a guy to see if they had one for my car. Said he with labor and part would be around 250 or 260. So I went to auto zone to test my battery and for sure was a bad battery. Alternator was fine. Bought the battery, car running perfect. Before you spend a dollar here, get a second diagnostics somewhere else.

I was in and out in a very reasonable amount of time and well worth the price to not have to do it myself. Thanks to the crew.

Very helpful staff. They listened!!! Its usually very hard to get a group of mechanics to listen to a young woman, but these guys did exactly what I needed and they did it quickly.

Too expensive.

They do not have emissions testing as advertised on Google. A little rude, certainly not friendly.

Called for an emission test. They wanted over $20. Got it for$10 somewhere else

Terrible place..

Great service and knowledge shared during experience. I wish I could rate this store 10 stars as that is the service level I feel received. Service manager is great at his job!

The people that work here are always so nice and work really fast! I have been coming here for 15 years and I am never disappointed! I came in the other day 20 minutes before closing worried that I would be too late. They seemed excited to see me and not care that I came in right be fore they closed. I always trust this location!

I purchased a Groupon deal twice here one for $56 another for $66 then I’m informed I have to spend an additional $49 plus dollars when I never had to before and was even encouraged from Meghan to buy the Groupon and was recently informed by Randy manager whom was rude and unprofessional that their Groupon deal was not correct. Needless to say the fees aren’t all included and I don’t recommend this place because they try and up charge you for filters and additional quarts of oil and it’s no way the deal is what was advertised and is misleading to customers.

Bought a Groupon that was valued at $99. Of course they don’t have the oil I need so they try to charge me $120 minus the $67 I spent on the groupon instead of the $99 value. Offered no other solutions. Completely unprofessional. I felt scammed from the moment I started dealing with the front desk person.

Horrible experience, i got my emissions done and they said it wasnt ready that i need to put more miles on and come back tomorrow, and i did. So when i come back there is nobody there to do emissions and that he is out untill the end of next week.. Then he hos the only one here who does emissions.... a place that is nun for changing oil and checking emissions and only one person no how to do emissions.... so when he not there cant nobody else.... why did he tell me to come the next day.... unprofessional

Clean .. Great customer service.. A bit pricey. But overall great expirence

Got emissions done quick, staff was friendly.

Awesome new team/crew! They checked over everything and were extremely helpful. Oil change and emissions inspection in under 45min!!! Highly recommend them.

My second visit there was a big inconvenience. My information remains in the system because I only go to jiffy lube nut because the POS system was down the manager refused to do an oil change because I did not have card information. I drive for Uber so it is charged to an account not so there is no credit card the payment goes to. Upon going to the jiffy lube on buford hwy later that day they discovered the oil cap was not put back on and oil was burning inside for a few hours.

In Jan 2020, I wrote: its been awhile since Ive been there before now. had them install brake pads. competitive price with great service. i will return.today, Sept 2020, took it to my mechanic to investigate a noise issue. discovered that the hardware that holds the pads in place wasnt installed.I will not return.Another customer heard about my issue and wanted to know who did my brakes, I said Jiffy Lube. She told me about her oil change where the oil cap wasnt put back on.

Great experience! Really nice staff. Courteous and PROFESSIONAL! I will definitely be back!

Priced higher than surrounding area. A vacuum job was suppose to come with oil change did not happen. My oil light wasnt reset or anything. Although clerk was pleasant.

Cheap prices cheap service

I work there, I always treat my customers with the upmost respect.I make sure my team does a thorough job. And we NEVER sell products the customer does not need.

Great location and very friendly staff. Ive come here for oil changes and emission tests and theyve always been very speedy and very professional. I will definitely be coming back here and recommend it for anyone who lives near by.

Stopped by recently for an oil change while on my lunch break. Staff was friendly and quick. Took my lunch inside and ate while they worked. Before I was done, theyd finished and pulled my car around. I appreciate the speedy service and the polite staff. Ill definitely be back in the future. Thanks again.

Great and fast in and out

Limited options, lots of up selling, but good in a pinch. The staff was friendly and eager to help.

This is the only place I was able to locate that offered emissions testing on Sunday. I arrived early in the day, and received prompt service. There was no wait, and testing was completed very quickly. The results were transmitted to the state which allowed me to go directly from this location to renew the registration on my vehicle.

I always dread getting my car serviced, so I’m happy to say it was quick and Rashonda was excellent.

Its quick and reasonable. They check your air pressure, and all your fluids. They give you printed results.

Excellent service. Went to Jiffy Lube on Riverside Parkway to have a few maintenance items taken care of. The folks were friendly and helpful.Of note was the young lady working the desk. She was knowledgeable about all the available services, and made sure I got a coupon book, valid for use on this service, as well as future visits.I will be back.

I brought in my daughters car for an oil change. I was told that she needed front brakes soon. She brought in her car about a couple weeks later and was told that it needed rear brakes. We went to a local mechanic and were told the brakes were fine. We had been using Jiffy Lube for oil changes, but will not longer be giving them our business.

Rolled in tonight about 5pm with brake smoking and burning. Very quick help from a tremendous staff! Everyone was so helpful. Parts ordered for a repair tomorrow and a courtesy ride to my hotel! These guys are great. If I lived in this area they would get all of my business. Give them a try!

Second time Ive come to this place and They havent had my air filter. I had to wait while they went to the store to buy it. So not so jiffy Ive been coming to this place for over two years. Service and attention to detail is poor. Do not allow them to do anything other than an oil change.

Staffs here are friendly and helpful. Thanks for helping me fix my car this morning.

The store is conveniently located but that’s about it. The price for a simple oil change is outrageous, and the staff can be very judgmental.I simply stopped by to bring my brother’s car in for an oil change; I wasn’t interested in getting lectured three different times by three different people about how he let the oil get too low. The manager is the store’s only saving grace, as he was very kind and patient.

Kessie and Rasheed great service to customers. Pleasant personalities between the two of themMakes a person like me me only want to come to this location for service.

In and out without an appointment, in under 30 min and on a Sunday!!!! Ill definitely be back for my next oil change and any other services my car may need.

They do a good job here and are as quick as they can.

I got my emissions test done here. The only reason I have two starts over one was that it was a quick turnaround. The man who drove my car seemed to not know how to drive a manual. The other employees were either standing around smoking out getting food across the street. I will not be returning here for lack of experienced employees.

TERRIBLE SERVICE... OUR BRAKES WERE SMOKING ABOUT TO CATCH FIRE WE LIVE LESS THAN A MILE FROM THE PLACE. TOOK THE CAR BACK THEY SUPPOSE TO OF HAVE FIXED IT ONLY TO FIND OUT WE WERE DRIVING OUR CAR AND 3 BOLTS FELL OUT WE COULD OF BEEN KILLED!!! I AM SO DISGUSTED WITH THIS LOCATION. TOTALLY. UNPROFESSIONAL. ONE OF THE EMPLOYEES WENT AND GOT HIS LUNCH IN OUR VEHICLE.. WE HAVE BEEN TRYING TO GET OUR CAR FIXED SINCE AUGUST 2018. WE PAYED OUR MONEY FOR A SERVICE THAT TOTALLY SUCKED. WE ARE STILL HAVING ISSUES WITH OUR VEHICLE. NEVER EVER HAD I RECEIVED SUCH BAD SERVICE FROM A REPUTABLE COMPANY. IF YOU CARE ABOUT YOUR FAMILY SAFETY DONT TRUST THIS LOCATION. THE OWNER OF THIS LOCATION YOU NEED TO REALLY EVALUATE WHO YOU HIRE HERE ITS JUST TERRIBLE. I WILL BE CONTACTING CORPORATE AND MY ATTORNEY ON THIS!

Manager and technicians were great.....nice and friendly. Got me taken care of immediately. I will be back again.

Super helpful, they remember me everytime I come in, Ive never really had to wait. Highly recommended.

Although somewhat knowledgeable on oil changes (they noticed an unreplaced oil filter from the last change) and friendly, they left a scratch on my rim caps when doing the tire rotation. Unacceptable. To give you an idea of what kind of caliber they run at, a past employee that gives this place a one star review below complaining about adequate training and leaves, Hunter, was back there working again and one of the guys in the shop.

This place gets a zero!!! Went there for an emissions test and the machine is down and the place looks junky!Dont go there

I went for my emissions. They were fast and very nice.

Employees were great and I felt like they did a quality job. A little expensive for an oil change though.

Over priced. If you are looking for same quality oil change, you might wanna find a local oil change places.

Assistant Manager is nice. But when my emissions was done someone stole my charger. I dont know who it was.I dont care what nobody say it was stolen or they removed it and forgot to put it back either way the charger was important to me and Im pissed.

Oil change didnt take longer than 15 mins loved it!

First, the specialty oil filter is ALWAYS a racket! Second, it took them over an hour to complete a 10-minute oil change. It was only one truck in front of mine, who also complained about the time. Then a lady comes in after us, in and out. Once done, I get in the car and the front floors are still not vacuumed. The blonde girl then argues with me about that fact that she did vacuum the floors. Ummm, no you didn’t. Finally the blonde guy says “I’ll vacuum the front and back for you!”. I pull into my garage and the tire pressure lights come on. Did these folks do anything? I’m posting reviews and calling corporate or the franchise owner. NOT HAPPY!!!!

Rashonda had great customer service

HORRIBLE experience. Ive been to my fair share of oil change places, and it was obvious that the staff was completely inexperienced. They could not even figure out how to change the brake light on my car; I came back twice and they still could not figure it out. Went to another mechanic, turns out they used a bulb that did not work and installed it in the wrong place at that.If that wasnt bad enough, the oil change actually destroyed the oil pan on my car which I had to get replaced at another shop.Please do yourself a favor and go anywhere else but this jiffy lube for a change. Whatever time you save by coming here is not worth it.

I have had great experience with Jiffy Lube at Riverside Parkway location. Always friendly, knowledgeable and quick!

Fast and easy. Also got 20% military discount

Awesome customer service, I was in and out very professional.

I loved my experience there. From the cashier to the gentlemen changing the oil are great honest people.Im goingthere each and every time to get my oil change tire rotation ect...

They have the best costumer service they are nr 1, I always change oil for my 2 cars and also for my van they are the best

After being turned away from another store, even though I arrived an hour before closing time, the guys here got me in and out in less than 15 min. They were awesome!

Quick, friendly and they even pointed out other immediate needs without the sale approach.

Awesome place to go to. Best people to trust when working on your vehicle

Once I pulled up I was directed which stall to take my vehicle to. Sat there for 18 minutes as I watched the employees stand around and talk, smoke, and do things on their phones. Eventually I pulled off. And as I did I was even waved at by an employee. Smh.

I always come here, they are fast and the customer service is awesome!

Longest wait I ever did at a Jiffy Lube!! Waited a hour and a half for a oil change!!!The person in front of me said they had been there for almost 2 hours!!!!

The GM here was an excellent ambassador of the Jiffy Lube brand.

Horrible dont ever go to them I went to a simple oil change and have the radiator flush. Sure enough the car overheated and blew motor. They did not put fuilded back in the radiator and tried to tell me they did.

Always do a good job!

Great service and quick

My experience reminded me of this drake song best I ever had thank you for the service!!

I onces got a free oil change cause they could get the oil filter off that was my 2010 pruis.I now have a 2015 I change my own oil and filter 2 times a mo. Yes I drive a lot not spending.not paying there prices.and they cant even get the filter off.and you say there how many pruis on the road now .will I took my used oil there and they said I had too pay too recycle it your site said free. And I think ga has a word about that too I wonder if they cant get the canister cover off how many times they said the changed the filter but there no real way of seeing that they did the job.cause the filters inside of a outer shell

Received an oil change on friday and monday morning when I was heading to work my car started smoking and making a clicking noise. Come to find out my oil filter wasn’t placed all the way and that caused my valve to bend. The manager for this location (Kevin) was very rude with me and did not try to help me at all. All he did was show me the warranty on back of my invoice and told me to call corporate. I DO NOT suggest anyone to come to this location because of their poor customer service and lack of help.

I have been changing my oil in jiffy lubes for more than 3 years but this loction needs attention they are very carless and very poor cousmer service they didnt ask me even what kind of oli i need very disappointed.

They broke my glove compartment then blamed me, they accessed an air filter i didnt want changed thru it. My airbag light problem light turned on while they were screwing around under my hood. I wanted an oil change, that was all.

Fast service.

Good service.

Just left this location. Great service!! Very professional staff.

These folks are quick and professional. You will be in and out in no time

I took my car in for an oil change and they told me I needed a new air filter (typical). I told them to go ahead and replace the filter. Later that day the check engine light came on so I stopped by the auto parts store to have them check the code. Jiffy Lube didnt install the new air filter I paid for. They didnt even put the old filter back in, or put the cover back on!

Don’t trust these folks. Came for emissions and watched them rip off customer after customer. I know because I’m an actual mechanic.

Went to get emissions done,there was no body else but one other customers finishing up a oil change still took almost half an hour for my emissions test? Dont know why & waiting room wasnt the bees knees

Charge way too much oil changes, I have had nothing but trouble since going to them. As a matter of fact, I am sure they never replaced the washer on my oil pan on my Audi A6.I am never going back...

Quick emissions test

Friendly, quick and very helpful

Needed idle arm fittings greased. They did it for free.

Had a hat stolen from my car and no response when I tried to contact the store.