So grateful for the service we received! Gregg & Ariel were truly amazing! Gregg was so informative & straightforward with our tire needs. Not only was I given a great customer service but I was given a step by step walk down of what my best options were! After failed attempts in other tire place we finally found the best place with great customer service & great tires! Y’all won a customer for life! Thank you
Amazing staff, everyone is super friendly and helpful. Got my car in and out very quickly!Gregg is amazing in helping me with anything wrong with my car. They’re very efficient and they have my vehicle in and out in no time. I always have a good experience here.
Gregg really took care of us. We needed a flat fixed and he went above and beyond to make it happen. Service was exceptional. Thanks
Gregg has been very helpful and honest to. My family and me. Great service and always insures we are taken care of.
I went here today for my car my tire. It had popped and I was stranded and i was lost. I called up this particular Mavis Tires and Brakes because of the employee Greg and how fast the service is. I came in around 10:34 and I got out @11:18. He was very helpful and very friendly. Great service and all. I would definitely recommend coming to this location and asking for Greg.
I needed an oil change and Greg was able to help me out along with GREAT customer service. Greg told me it would be an hour for my car but I was out in 30mins. Definitely recommend this Mavis if you’re near Buford Dr. They will take care of you!
Had a flat tire so I had to make an emergency stop. They took care of me fast! The the team squeezed me in for a quick patch and I was on my way in record time! I highly recommend coming here. Extremely nice staff, great service!
This place right here is amazing and has good deals. A good man name Gregg really helped me out with a good deal for my car. Very good customer service and highly recommend.
Most Definitely Love Their service here ! So professional. Gregg, the manager, makes sure that everything is done correctly on your car so you won’t have to say a thing. This location for sure earns 5/5 stars from me :)
I had my tires replaced there and when I went back to have my bolts tightened, and the hub cap was not placed on correctly and fell off. I called and explained what happened and they ordered me a new one same day! I really appreciate them working with me on it and resolving the issue fast. Gregg is wonderful!
Greg and his Crew were very professional and responsive to my tire issues...I will definitely return. Great A1 Service
I had tire issues and here though AAA. Ariel the up front had such great customer service I added a over due oil change.
They are always so wonderful assisting me with all my tire needs and up keep.
The Manager Greg and Sem were very knowledgeable of what was needed for my car and had warm and friendly customer service. I will be back for them providing a family atmosphere. Thank you Mavis for your exceptional staff. If you need anything from a Oil change or new tires these are the guys to go with!!!!
Exceptional service by the store manager Gregg. I will definitely go back again. I am amazed at the service and the professional conduct.On a side note, I owe you a drink Gregg, Cheers!!!
I cam to mavis to fix my flat tire, I meet with Greg, was so friendly and attended to me quick, because my tire was not damaged he offered the service for free. Very pleasant man. When you come here you get an excellent service.
Awesome staff, Gregg is awesome and amazing customer service. Me and my friend were driving back to our hometown and on the way we got a flat tire and stoped at Mavis Tires and it was the best customer service I’ve ever had. Thank you so much for making our trip better
Everyone was very professional and courteous. Ariel and Greg were very nice and extremely helpful! I would highly recommend.
Went in for new tires and brake pads. Gregg addressed my cars need and took care of my vehicle provided updates while I waited. Clean office and friendly staff. Great place to go for all your vehicle needs.
Great experience! I was in and out quick for my oil change. They also rotated my tires.
Great, excellent services, fast, on point HONEST and wait time was way better than expected. Had no issues and very precise with details of what needed to be done what was done. Thank you Greg and team for perfect service. I would recommend anyone to this particular shop !!!
Ive had a couple of experiences with this store. Both times I have been impressed with the courteous / professional service. In each case the attendants took the time to explain my service options and appeared to be interested in providing the right solution instead of trying to up sell. I recommend checking them out.
Gregg is an absolute doll! Best and most honest tire/brake man in town!! It’s hard to find a trustworthy mechanic these days, but my man Gregg is the best!
Excellent customer service with experienced service techs! Well definitely be returning in the future! Thanks again!
Very friendly and very helpful staff especially Gregg he was very helpful in helping me discover payment plans to get everything paid for on my brakes the same day!! It came in handy so I wont have to pay out of pocket that day. Will recommend and definitely will come back everytime💯
I came into get my brakes repair Gregg was very nice and helpful.Gave me a good deal and fix my brakes in a timely manner.Would recommend a good place to cone get your car fix and has good customer service.
Great service and customer treatment! The staff and manager Greg took great care of me there, had me fixed up and on the road in no time. They had fair and honest prices.
Mr Greg got me in to check a tire early this morning. He was so kind, Polite and knowledgeable. A great business. Please check them out!
Definitely a shop you need to go!!! In and out.The service is GREAT! Shout out to Greg also, he is awesome!!
Been using Mavis for years but this location went above and beyond for me. In and out in no time and I will 100% be using this location for all my future car care needs. Thanks Greg!!
Henry was awesome!Told me what I needed and had me in and out in now time.Excellent service so I will back back for sure!!!Reasonable pricing on oil changes and tires.
Very friendly and excellent service. I will definitely return soon. Best Marvis Tires & Brakes in the area, and I have one around the corner from my house. If you want good service and affordable prices go to the Marvis Tires & Brakes Lawrenceville.
Great experience! The staff is very nice and helpful! I will definitely be a reoccurring customer.
Gregg and his team was a great help! Quick, fast and knowledgeable! It was a great experience!
I brought my tire to get patched. The service was excellent and got my tire patched within a few hours. I dropped my tire off so I didnt have to stick around. They promptly called me when it was done.
My car started flashing check tire pressure and since Mavis was just down the road I stopped in and Greg checked all my tires and refilled the tire to the proper amount. Excellent customer service
Brett and Allen was extremely kind to me. They fixed my issue and they were prompt. This is the location that I will forever come to because when I get excellent customer service, it makes me happy to do business with them👍🏽You have my VOTE 💯
I woke up in the morning to a nasty surprise, a completely flat tire. I filled up the tire and could hear it leaking. I called Mavis Tire and spoke to Greg. Greg encouraged me to bring it in and ask for him when I come in. Upon arriving, the store is clean, the staff is very friendly and Greg took care of me quickly and was super personable. Now I can get back to work. Thanks Greg! I will be returning for all my future tire needs :)
Best customer service ever! Staff is so friendly and knowledgeable! They’ve always gone above and beyond to answer questions and make sure my vehicles are well taken care of. I highly recommend this location!
Gregg was so helpful and went out of his way to get me back on the road-thank you!
Outstanding customer service and comprehensive care. Tony and Kirk are amazing! They both explained every procedure for my vehicle thoroughly and made recommendations for upcoming maintenance. I couldnt have asked for a better experience. I will definitely be back for all my vehicle needs.
This Mavis was much better than the one at 316. Knowledgeable service writer and fast service on a tire rotation. Ill take my other car there based on this experience.
UPDATE: Immediate response; Thank you for acknowledging the issues. We didnt have to pay for the oil change, so that kind of made up for it.FIRST, when we dropped off our car, they didnt have our appointment information in the computer. SECOND, it was ready, but nobody called to let us know and it was done for awhile. LASTLY, they put the new tires on the wrong side!!!!!!! So now they have to keep the car and fix it!!! Incompetent people.
I had a great experience with this Mavis. The workers are so kind, andhelpful. Especially, Semiel and Greg. Semiel is such a hard worker, and hes very inciteful. As well as affable. He went out of his way to make sure that my tires were changed. As well as Greg he helped with applying the tires. Greg is very personable. I recommend that everyone gets work done with Semiel and Greg. Such great men taking their job seriously, and making sure everything gets done in a timely manner. As well as making sure everything gets done perfectly.
The guys were great and service was fantastic . Thanks Gregs for the fast and quality service
Greg was awesome, greeted me at the door! Very friendly guys and service workers. Came in for an oil change, I’m sure I will be back!
I went to Mavis for an oil change, tires and an alignment. Gregg was a great help.
Great service! The young guy Bret was very sincere and patient with me and made sure that I fully understood all of my options. Thanks for a great experience. Ill definitely be back next time my truck needs something
They did a great job fixing my backend tire, really fast. Thank you!!
Ariele and Gregg are two amazing people. Ariele knew who i was when I pulled up and came to the car to help me. I have a 5 month old & she was a life saver. She made the process of getting new tires smooth. Gregg had me smiling the whole time. He gave me a snack to hold us over while we waited. He also pushed my baby in her stroller to calm her down while i was checking out. Thank you Ariele and Gregg for your amazing customer service!
I was very impressed with the honesty and individual service with this location. The staff is outstanding. Thanks Mavis.
The New Manager is absolutely amazing! I had a wonderful experience! They saved my car!!
Great deals and great technicians. They take there time and do the work right. Henry is the manager and he is very knowledgeable and has great customer service skills.
Stopped by due to tire pressure warning sign on my car....Greg told me why, put air in my tires and sent me on my way. Easy, great customer service.....see them for your tire needs!
Greg and the service tech were great. Arrived early Saturday morning and he got me right in.
After having issues at another Mavis tire store, the area manager sent me to this location for utter redemption!Greg & his team took excellent care of my car and kept me informed, while going above and beyond in their service.
Very nice place. The employees are very friendly. Quick service.
What has happened to customer service??? A little back story first: my husband bought six tires, for his Ford F350 Dually, from a different Mavis but decided to go to this location for an oil change and tire rotation and balance. Dropped the truck off Friday night so they could start working on it early. Well around 2:00 on Saturday my husband called to check on it. Was told they were almost finished. Was told a couple of issues he wanted looked at were okay. Good, they didnt try to pull a fast one and sell him something he didnt need. Around 3:00 someone called and said the truck was ready. Oh, by the way, we werent able to rotate any of the tires (that only have approximately 20,000 miles on them) because of tread wear on two of the tires. Wait a minute? Why didnt you tell me this earlier so I could discuss getting new tires under the warranty? Now I have to make a return visit AND put more miles on these tires, which reduces the warranty amount. When picking the truck up, tried to discuss this with the manager. The manager could answer why they didnt call or have any resolution for this issue. Hey! But, got the old changed! Will start the search for a new truck repair shop! Would not recommend this shop!
Great service. Repaired my tire quickly on a Saturday morning. Ariele was great. Thank u!
They take good care of u and ur car and they are truthful
Nicest, cleanest & most comfortable Mavis that I know of in Gwinnett county.Management is great.
Greg the customer service rep was extremely helpful! Very prompt and friendly customer service definitly will be coming back here again!
Fantastic customer service! Had to come in near the end of the day to have a tire repaired. Ariel was very accommodating!
The guys here have always taken great care of my Mustang and now that I have a Prius they have my business with this car too. Great service!
Gregg did an amazing job helping me with my service. I highly recommend this location!
I love the fact that you can view the work on your vehicle thru a window in the waiting area.
Great service! Everytime Im in, its in and out, nobody gets hurt.
I wanna say that I never trust my cars with any other company but Mavis on 1530 Buford Dr. Every time I need something fixed theyve taken good care of it. I bought 4 new tires from them and the next day got a flat. Of course no fault of Mavis just that particular tire. So I asked if I could get a new set thats better for the Atlanta roads. They were so amazing and willing to accommodate. Bret, the manager, he made things so easy and stress free. I will continue my business as always with them.
Great, fast service. Really worked with me to get the best price. Super nice staff.
This is a great place to get service done. Not a long wait time and is underlooked due to its location so that makes for a short line. The facility is clean and quite so be sure to bring a book.
Today I noticed that OPTIMUS PRIME, my husbands truck had a big screw in his foot. And I took it to Mavis and bc of they expertise, they fixed my PRIME right up. His tire looks new. Thanks guys!
Great service, had to go in twice for a very tiny hole in a tire, but they did not give up. just great
Very professional, knowledgeable and helpful. I will definitely be a repeat customer
Honest advisors Helped with the problem of tire with honest opinion i will recommend this store
Had a last minute flat tire, and with in a couple of minutes of closing shop they were able to fix my tire. I really appreciate it before it became a bigger problem. Thank you guys!
Everything was amazing, great service, great environment. Associate Semiel was very friendly talked to me about everything that needs to get done with my car. Associate Seth worked on my car quicker than I would have ever expected. Great company, will be back again to get anything done.
The customer service was really great, love these guys I would recommend them anyday.
My experience here at Mavis Tires located in lawrenceville was beyond excellent. Tony was the guy that helped me he was attentive, helpful, and very understanding of what I was trying to do. I give credit to all the staff too because they were just as excellent. I recommend anyone to any Mavis Tires that is in your area.
Brett was amazing and recommended coming in asking for him. You will be very very happy with the service
I’ve been going to this location for the past couple of years and they always do a great job on my car as well as provide excellent customer service!
Went in for a simple check up and was helped pleasently.
Great service. The manager there Brett was very helpful
The entire staff was very helpful and did a great job getting my tires changed.
Super friendly, did everything fast and timely
Brett, Semiel, and Henry were very professional, respectful, and gave me good advice on my tire. I will refer them to anyone. Thank you for your services!
Reco and Greg and Arielle amazing customer service
Great service!! Gregg will take care of you!
It was a Sunday and needed tire fixed quick.... Found they were open, good price and didnt have to wait long. Friendly service!
I came in yesterday inquiring about noise in my rear breaks that I had replaced by my own mechanic 6 months ago and Dusty/Brett were very helpful and knowledgeable. Dusty took off the tires and exposed the breaks and thoroughly explained to me about my potential break issues I was having, offered to clean them and assured me that my breaks were properly installed and that it was safe to drive. Since then it has not made any noise. He did not charge me or try to sell me anything extra which was greatly appreciated.
Great and quick service !!! Friendly staff Gregg was awesome
The guys at Mavis are awesome. I came in because my brakes were screeching. The mechanic diagnosed it immediately and looked for discounts for the work to be done. I dropped my car off and 1 hour later the work was completed. No more screeching! No upsales or anything. Mavis is my new home for auto repairs.5 stars
Came in without an appointment and Gregg was such a great help ! He let me know everything that was wrong with my car as well as gave me the best price quote for everything ! Thank you for everything Gregg !
Super nice place! Great and fast service!!! WOULD COME AGAIN 10/10
Wonderful service. Professional and fast would highly recommend.
I was there to get an oil change and they gave me a free tire rotation. And the employees are super friendly. I worked with Tony and he informed me of everything my car needed to run efficiently.
I had an amazing experience at this Mavis location! The manager, Tony and the skilled staff members Brett and Dusty took great care of us and quickly handled my car maintenance issue with professionalism! Thank you all!
Great staff and get the job done I would recommend people to bring their vehicles here
Update: after posting this, both the store and general manager reached out to me. I agreed to go to a different location(875 Buford Dr) in hopes of a better experience. The assist manger Joe was great even apologize for my experienced at the other location and the staff was super friendly! I will be going back there, its worth the extra minutes.I have had two issues: 1st being quoted one price by the manger and being over charged when I went to pay and the manger wasnt there and no one had a clue, so I was over charged. Went home and finally was able to talk to the manger and was he ask me to come back so I could be refunded. Since that was resolved I decided to go back for an oil change. Drop my car off at 12:30 the man said it was going to be a while, I said that was fine to call me and my husband would drop me back off. At 4:48 I called because I knew they closed at 5. Man answered said they were bringing it in now and will call me when it was done. At 5:19 I had a voicemail stating that they couldnt start my car(never had an issues before) and to call back in the next couple minutes or I would have to wait to tomorrow. I call back 2min no one answered I decided to drive there because I live less than 5mi away. I got there 10min after the miss call and the shop was locked up and everyone gone. They had no intention to answer my call or do a simple oil change. I did see 1 truck behind the building and that worker was telling me every excuse in the book. He gave me my keys and it starts the first time I turned the key. Yeah a real issue getting it started and it has started every time since!
I bought new tires from Mavis last July. My rear tires needed air 4 days ago. The gas station air machine couldnt connect with the valve. We decided to ask for help at Mavis. They were very nice and took care of us right away. They have my business from now on. The courtesy and friendliness was much appreciated.