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GCB Computers
863 W Gordon Ave, Layton, UT 84041, United States
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GCB Computers
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Ch
Review №1

May I just say, after going through the list of nearby computer repair, refurbished location, I was able to locate this location here in Layton.The experience was superb, both gentlemen that welcomed me were very thorough, attentive, and overall superb at providing customer service.Their knowledge with my issue and computer software was superb. They even were able to educate me on a few things pertaining to my computer. I purchase a full computer set up, with dual screens from them; due to great customer service, pleasant environment they definitely scored a return customer in me and my family. Thank u for being a positive experience and.

St
Review №2

GCB initially helped me upgrade my PC. It went very smoothly and for much less than I anticipated, which was a very welcome surprise as it ran everything I wanted perfectly. They deep cleaned it as well, which it desperately needed. It ran flawlessly for 4 years until I recently upgraded again. In which I sought their advice, and successfully installed my new components without a problem. Super friendly staff. Good prices and fast service. Not much else you can ask for. Highly recommend

Sc
Review №3

These people here are amazing. They got me setup with a very nice gaming pc and its absolutely amazing. First one I ever bought and they made the experience all the better. Definitely go to them over anyone for any pc needs. Thank you GCB again.

Tw
Review №4

If your looking for the best deal on computers this is the place. I got 2 computers there last year and they are still running tip top shape best deal ever, totaly made our christmas. This is my go to for computers and accessories.

Mi
Review №5

A good friend of mine, highly recommend GCB Computers to me so I thought Id check it out. Im super impressed! They have a huge variety of laptops and desktops that fit any budget!I bought a mini tower PC and accessories for my TV.Bernadette went way above and beyond in helping me with the purchase. She took the time to hook everything up in store to make sure the computer and the components worked to my satisfaction before purchasing the items. Her customer care skills are off the charts awesome!The computer is working beautifully.I will definitely be a repeat customer!Five enthusiastic thumbs up!!👍👍👍👍👍

An
Review №6

Called to ask for more information about a laptop and was told What do you want me to tell you, it likes long walks on the beach? I responded with a simple, more specific, question about the age of the computer and was basically told it was a dumb question. The older guy (I think his name is George) really needs to learn a thing or two about basic customer service. Definitely will not be going back because the staff cant manage to have a conversation with being rude and condescending. Thanks George.

Je
Review №7

I want to say I knew GCB when they first started in their home. In their garage area. The daughter was kind and they did the best they could. They were helpful and willing to work with you. They were tiny but mighty. Now sadly it seems the other way around. Since they bought their new store they seem way standoffish and aloof. They always keep the front door locked and someone has to let you in. And they hover I we you like you will steal something. The last two time I went in it was dead inside. No customers, no workers. Just Thomas. Last time I went in I spent 30 minutes trying to make a purchase. I am not tech savvy so I wanted to make the best choice possible. Things were not well explained to me. It felt uncomfortable 🥵😣. I was also told all sales final. No returns ever. And no gaurantees. So if I bought a system and it broke I was outta luck. When I called back the owner George wasnt kind. He got mad I wasted Thomass time and was upset at me. He said some not nice things and I hung up. Which has me puzzled. They went from a family owned business focused on customer service to being about the money it seems. They have no tech support and it is worrisome they sell used computers that could break anytime and they wont stand behind their work. Thats just no good business. They may be cheap but you take a risk. If it breaks your in trouble. I would say go somewhere else. Or they need to focus on costumer service and rethink how they do business.

CA
Review №8

Excellent staff, prices, and quality! They exceed to their goal of budget systems, and its easy to ask questions and get a knowledgeable response despite the apparent new recruits. I had one problem, and it was fixed in less than 5 minutes. Cant praise this place enough!

Gr
Review №9

Awesome place! Ive bought several pcs and monitors here and just got a replacement graphics card for my main PC. Always fast friendly and affordable. Man I love this place!

Ru
Review №10

I called just to ask about some listings. Whoever answered was rude and when I challenged some of the details so I understood the specs a little better, he corrected me with a condescending tone. That’s some bad customer service right there.I was right about the specs regardless so I’d say their knowledge about stuff is more-so based off an assumption that people aren’t as tech savvy.Unfortunately, I wouldn’t recommend them just based off of customer service.

Lo
Review №11

GCB was a very nice buying experience. My son decided to buy a laptop, and the family computer was in dire need of upgrading. The laptop and desktop we found at GCB were hundreds less than comparable systems I had found at other refurbishers. It is a plus for GCB that they give a good, hands on sales experience so you can make sure the systems work well before leaving the store. So far we are very pleased with our purchases and experience.The only negative and a very minor one, was finding the store. We drove right by the store and had to call to find it, since they are in a shared building. It looked like the shipping business WAS the whole building.

Cu
Review №12

Need to learn some customer service skills. Inquired on a listing missing specs and was told to refer to the listing, then he deleted it completely. Not professional. I was ready to buy but instead you just lost a customer, nice job!...now the owner lies and blocks me saying that I used profanity in the conversation we had which I attached the screenshot of. Another great example of how he conducts his business by the way genius, its still posted on ksl missing the screen resolution, youll also notice he tells me its 1366x768 then updates the ad to 1600x900

Li
Review №13

Great prices on great, gently used computers. I will not be going anywhere else for my technical needs. They have a wide variety of laptops, towers, screens, headphones, gaming headsets and more. The owner was very helpful and kind and steered us in the right direction. Will be back.

Mi
Review №14

This is a fantastic store. If you are thinking of buying anything computer related, go here first. Even if you don’t buy anything, you will leave feeling helped and know what your next step should be. You can’t beat their prices, or their quality of customer service. It’s a shame the rating system only goes to 5 stars because the guys who run this are just really great.

An
Review №15

Im one of those computer geeks, ksl-hunting guys. I needed a laptop for my niece and I kept seeying ads from these guys. I thought it couldnt hurt to stop by, and man... not only I bought a laptop for her I almost bought another one for myself. The only reason I didnt is because I have to sell my current one first hahaThey have excellent service and a huge variety of computers and laptops. Pricing is as good as you can find, I promise you. Stop by, and chances are you will find what youre looking for. Ill definitely be stopping by in the future.

Fa
Review №16

Prices are great and they help you with all your questions. The person who attended us was nice but there was a guy who came to answer one question who was very rude. Other than that, everything ok.

Sc
Review №17

I bought two laptops from yall. Back when your shop was a garage. Now I bought tower PC. It makes me so happy to see how far you have grown. Your family/staff are so friendly. Thank you.

Ha
Review №18

I bought a computer from this company and brought it home and the computer wouldnt load the web browser. This was about two weeks ago I bought the computer and I havent had a chance to call them because I have been at work. The owner George decides he is going to start the conversation off very rudely for no reason. Told me why I havent called sooner and saying that I probably gave the computer a virus but I just turned it on for the first time yesterday and it wouldnt load or even shut off it just froze. Very poor customer service and poor computer quality. I will not be doing business with this company anymore and I would NOT recommend them to anyone else. I wouldnt have given any stars but in order to post you have to give at least one.

Es
Review №19

Great little shop for used hardware. Highly recommend stopping by if you are a geek like myself.

ja
Review №20

Wonderful place to get a computer. Staff is helpful and knowledgeable. They have reasonable prices.

Ha
Review №21

Saved me hours of looking around the internet for a used laptop. Big selection, good staff.

An
Review №22

Amazing deals and very good service. My go to shop from now on for computers and accessories!

Ra
Review №23

Bought a Gigabyte GTX 1650 from these guys. I go to swap it out on my computer, and the computer wont go past the Intel booting screen. So I reinstall my old card (to be certain it wasnt an error on my part) and my computer boots up fine, no problem. I call back into the store (speaking of, the female you have on your phones should pick up some customer service skills -- but not really the point here). I talked to Chase, the guy who sold me the graphics card. The majority of his problem solving is saying Thats weird then giving some vague solution, which amounted to nothing.Im out $172 on what Im pretty confident is a bad graphics card. Guess its on me. That all sales are final, no refunds or exchanges policy must pretty nice to have in place.I will never recommend these guys to anybody. Go somewhere else, or even save up a bit to purchase an outfitted computer outright. Youll be better off.

Ph
Review №24

Very very rude when speaking with George. I don’t see how I will ever use them again

Ch
Review №25

I have had nothing but good buys from this place. Been buying from GCB since before he got his new office. I have even referred people to buy from him who kept asking me if I knew anyone that does computers. I was more than happy to refer them. I even referred a company that was in need of faster, computers for their business.Thank You George

Ja
Review №26

They got right to the point they had the exact computer that I wanted and made sure I was satisfied

Dr
Review №27

Picked up a great refurbished server at a great price, he went over and above to set it up really well after wiping it clean.

St
Review №28

Great place to buy used computers especially for children and really great prices on accessories

St
Review №29

We have been here twice and could not be more pleased with the service, prices,and wuality. For sure has my service for life.

Ro
Review №30

We have been buying our computers here for years. The prices are unmatched. They are great to help get the computer you need for the price you can afford. My wife and I and all six our kids have computers from here.

Ja
Review №31

They sold me a defective I5 6500. It works but you have to reboot the PC 3 times to finally make it turn on. They also dont have any kind of return policy, which I kind of get, however if you are going to have a policy like that you should test the hardware with the customer there before selling it to you. They have some cool stuff but obviously they dont have a good enough vetting system to ensure that the used goods are 100% functional.

Ho
Review №32

Awesome selection of computers and laptops. Very reasonable prices. And the staff is very attentive.

Ch
Review №33

Bought two different computers from here, and they have both worked out really great. Prices are super cheap, but PCs are clean and in great shape. I feel like you get a lot of PC for what you pay here. Definitely a good place to check out if you want a cheap secondary pc or laptop. Staff is very friendly and helpful. I kind of had specific needs for my recent PC purchase and the gentleman helped me find exactly what I needed that would feet my requirements.

Ja
Review №34

Great, local business. The staff are super friendly and I got my computer at a great price. Refreshing experience if you’re tired of the rigamarole of corporate giants lol! Shop local!

Ro
Review №35

Just purchased a gaming rig on the cheap from these guys. Im still a little in disbelief on how good of a system it is for the price. Looked on KSL before going in to GCB to see what they had, and machines with the same CPU but a much slower GPU are listed for a fair bit more than what I paid. Staff was also very friendly and very knowledgeable. Will definitely be a repeat customer!

Da
Review №36

Ive been looking for a drawing tablet for one of my daughters when I came across their Microsoft Surface Pro, KSL add.The staff was helpful, knowledge and very accommodating.Thank you GCB Computers. I will shop here again.UPDATE: 2020/06/20I needed a solid state laptop for my daughters recording studio; something reliable, fast and not bogged down with bloatware.GBC Computers had an HP 840 with everything she needed!We are very please that they also had the rare Display Port to HDMI adapter.Thank you GCB Computers for delivering again! I will shop here again.

E
Review №37

I wouldnt go anywhere else for used computers. These guys have their act together and have lots of high-quality refurbished systems. George has been amazing to work with and his staff is smart and helpful.

St
Review №38

Between me and family members, we have purchased six or seven computers from GCB Computers as well as loading software and other services. They have always been excellent to work with.

Yu
Review №39

I thought these guys are pretty cool until I had brought my laptop in after a week of owning it because it was under warranty thinking that it would be not an issue just to get a new bezel because the bezel broke off of my Dell laptop but the customer service I received when returning about getting it fixed was very unpleasant and there was a horrible experience terrible customer service dont go to these guys its not worth it.

Th
Review №40

GCB Computers was awesome. Very friendly and knowledgeable workers. Would definitely recommend GCB Computers to anyone.

Ap
Review №41

At the beginning of quarantine we needed an extra computer for all of the homeschooling. GCB had great service, great product, and great price. I still cant believe how great desktop runs, especially at the great price! They showed us that it was working before we left and everything. I dont think Ill ever purchase a computer from anywhere else.

Ca
Review №42

George has helped me multiple times. Ive bought a few computers from him because my children are laptop destroyers! When Ive needed to bring my children with me to get a computer repaired or purchased he has been so nice to my little boys and his daughter was also very kind. They didnt seem bothered that they were with me and were very patient with them. He is so knowledgeable and always responds quickly through messenger. I appreciate his honesty and his prompt service. His prices are very reasonable and Ive sent quite a few family members to him and hes helped them all out with the same customer service Ive had. Thanks George!

Tr
Review №43

Pretty easy to work with on computer stuff. Helpful when showing product features, specs and even threw in some extras.Store is but difficult to find even with gps, a bigger sign would be helpful to find the store. I also would have appreciated a little more tact with customer service skills.

Za
Review №44

Fantastic experience. I needed a windows based laptop for one specific need.Bought a cheapo at Walmart and was sorely disappointed. Returned it and found an ad listing for GCB on Facebook marketplace. I decided to stop in and ended up with an even better deal than I anticipated from the listing. They didnt try and sell me more computer than I needed and were very helpful. The used machine was less than half the price of the big box one and is easily 4 times faster and even has touch screen.Ill do business with these guys whenever possible. Thank you.

Ga
Review №45

Good place to buy a computer good customer service

Jo
Review №46

Quick and helpful. Low prices. Knowledgeable.

An
Review №47

Bought my laptop almost a year ago and still no complaints. I am sending a work buddy here and that’s what reminded me - I didn’t leave a review! (Sry) Dude was super knowledgeable and super friendly. GCB has something for every budget and it’s all of great quality. I will send anyone else I know here for their pc needs. In sum, thank you, for not making it ridiculous to get a decent laptop.

Br
Review №48

Great service we bought a monitor and it works amazing

Ja
Review №49

If a new computer is on your wish list, I highly recommend GCB Computers. We have purchased 3 computers and a laptop from them in the past year. They have used computers that they can build to your needs and are a fraction of the cost of a new one. We have had 0 issues with them and they all perform better than any new computer I have purchased. They stand by their sales and will provide any support needed. Support your local small business.

Ro
Review №50

Excellent prices on new and renewed computers laptops and parts. Ive purchased several computers and two laptops for homeschool and telework and theyve been great machines! They also offer discounts if you pay with cash.

Ma
Review №51

This is hands down the best computer store Ive ever been to. The staff is hilarious and the smartest computer techs Ive ever met. I came in looking to build a gpu mining rig and the knowledge these guys have along with the actual parts was amazing. No one in 8 different stores had any idea how to help me. Now I have an amazing mining rig and a new computer store. Dont go anywhere else to buy anything you need for computer needs. Totally worth the 90 minute drive. And poo on that one star review from the Enterprise customer over parking. He was just lazy. 5* all the way!!!

Bi
Review №52

Great customer service, very friendly knowledgeable and professional. Social distancing and cleaning to make sure everyone is safe during Covid.

Ad
Review №53

Great Place to shop for PC needs. George and his staff are friendly people who will help you get the computer you need within your budget

To
Review №54

Helpful sales lady. I ended up buying a pc for my son as well with the budget pricing.

Ni
Review №55

This place is awesome! I got a great deal for my pc and the service is amazing. Thank you for your help

Al
Review №56

Courtesy and knowable people, you tell George what you need the computer to do and he will give you a few options with honesty. I bought a great desktop computer for my student son with two monitors. I will come back here when I need to replace my laptop. Thank you!!

Eo
Review №57

These guys are so helpful. didnt even know what i needed before i came to these guys. i came in looking for a computer for a game but came out with a 40$ graphics card and it works perfectly with my computer! thank you so much for helping me!

Ro
Review №58

These guys fixed my desktop but when we couldnt get it working right in my location (just too far from the WI-FI) they traded it out for a whole new one that is WAY better, downloading all my data and giving me everything I wanted. These guys knew much better than I did what I really needed and they set me up for a really good price. Highly recommend.

Jo
Review №59

Decent computers and laptops for reasonable prices.

Co
Review №60

Changing from 3 stars average to 2 stars poor: I think my comment mentioned in my review below/this review got me blocked. The post mentioned as well as others in the marketplace page are all gone for me now. Thats pretty bad to do to somebody trying to leave legitimate, polite constructive criticism. Im leaving the 2 stars at least because they were nice when I talked to them about the 1080p monitor mentioned below._____________________I havent managed to make a purchase from these guys but ive had 2 interactions with them. A while back when they were still at a residential address I attempted to purchase a 1080p monitor but they said they were saving them for entire system package deals only, I didnt have any issues with that really but that did prevent the purchase. They also have a history then through now of not listing many specs with sufficient details for somebody who already knows a lot about parts to make a proper judgment about value in a more detailed capacity or perhaps is looking for certain specifics. Brand, for example is missing a lot. I commented that in a very nice way on a custom built listing with higher end parts in which the finer details do matter trying to be helpful on a FB post recently and they deleted my comment.

Mi
Review №61

Great shop, friendly staff, great selection and prices. Bought from the before they moved to a brick and mortar setup. Plan on coming back!

mi
Review №62

Great service and prices.

Ja
Review №63

I just got a great deal on a refurby...no returns allowed and they all but admitted to having problems with their batteries. Id say that was a decent experience. Wish they had some higher end components. Thanks for your business GCB.

te
Review №64

Great prices, great service. Ive purchased several computers from George and company. Theyre always friendly and helpful. When I need a laptop, they get my business.

Co
Review №65

I bought a computer here a few months back, and Ive recommended it to friends and family consistently since then. The prices are simply unbeatable.If youre looking for reliable computers that wont cost you an arm and a leg, there is literally no competition. I will probably never buy a computer anywhere else, as long as I live near here.

Da
Review №66

I saw a desktop on KSL for a great price from them. I called to make sure they still had it and they did! I came in and they took care of me. I completely recommend this place for buying a desktop computer!

Ro
Review №67

I would recommend this place to anyone, great prices and great staff

Uw
Review №68

Highly recommend it to anyone. For what it has, its pretty good place to shop.

Sh
Review №69

Great store, fair priced, with a very human touch. Theyve offered top help on an issue when it frankly wasnt their problem anymore.

An
Review №70

Absolutely awful customer service!!! We have purchased two computers in the last month. We will never be back, and will always advise family and friends to go elsewhere. I was there with another customer who was obviously a frequent there. I was barely given the time of day and zero questions answered sufficiently. Terrible! Just terrible!

Ma
Review №71

I had a great experience purchasing a laptop from these guys! Very friendly and knowledgeable. They sold me a fantastic laptop at a fantastic price. Recommended!

Ja
Review №72

I needed several computers for my kids and they helped me get what i needed for a very reasonable price. I definitely will be using them in the future.

da
Review №73

So I bought a laptop from the place I was told that it was marked down because it had some issues with the right USB port and that was it what the guy failed to mention was that he sold me a faulty battery I know that its my fault for not being thorough when I was checking the product but Im mainly concerned about either being blatantly lied to, sold a product that was incorrectly marked, or a product that the person selling it to me new little to nothing about it. Im going to see if I go and get the battery replaced if that happens ill give it five stars

CC
Review №74

George and Chase are awesome. Ive had several computer needs for my business and theyve been able to take care of them every time and at a great price. 100% Recommended!

St
Review №75

I found the perfect laptop, exactly what I was looking for and at the lowest price. Service was quick and friendly and they know what they were talking about. Not many computer stores left like this one. I will drive the 30 miles to visit again

Er
Review №76

GCB computers is a wonderful place to go if youre looking for a used system. George is friendly and will work with you to find what you need. Their staff is friendly and eager to help. Absolutely would recommend this place for your computer needs.

Br
Review №77

I had an excellent experience buying a laptop from GCB today. They are very knowledgeable about the devices they work with and their prices are extremely reasonable. I purchased the Lenovo Carbon Yoga which is priced at $400 from GCB. The closest thing I could find on online stores was both not in as good of condition and was priced considerably higher. I came in and told them what I was looking for as well as my budget. They didnt try to up-sell me and worked with me to stay within my budget which I was very grateful for. Overall, 5 stars, I will definitely be recommending them!

Me
Review №78

Unbeatable prices for great computers! George customized my computer at an amazing price - I will be a returning customer.

Ca
Review №79

Best computer deals and service in the state!However, do not buy their $10 wireless adapters. They are junk! It constantly disconnects (acts like it was unplugged - not dropping signal) and gets way hotter than it should (probably the reason for the disconnecting).

Mi
Review №80

Bought my i7 computer almost a year ago now. I use it for gaming and it works great. Would buy from these guys again. They were courteous and friendly and great to work with.

Je
Review №81

George and his crew are awesome. They have always helped me out and given me great deals on computer stuff. I have been a customer for years and will continue to be one for years to come. Thanks GCB computers!!

Ty
Review №82

Bought a desktop about 6 months ago and it still runs great. George was friendly, knowledgeable, and his shop was very well organized and clean. Thank you!

Ja
Review №83

Ive bought from GCB Computers twice now, once when he was based out of his garage and once after he leased the new building in Layton. Was very helpful and had excellent pricing. I like the new building, has a very professional feel to it.

He
Review №84

Great experience working with this company! I love my desktop computer and large monitor I purchased to run my business from home. We will be back!!

Au
Review №85

Great local business with great prices and products. I would recommend to anyone.

Ma
Review №86

Fat white dude who works there is very rude & disrespectful!

Ju
Review №87

These guys (or girls rather) have great prices and know what they are talkin about. If you need a computer or lap top they will point you in the right direction as per your needs instead of just tryin to get you to buy the most expensive computer they have. Very friendly honest and knowledgeable. They are the 1st place i take my questions.

je
Review №88

Buy here or realize late you got hosed. Best values in whole state#

Br
Review №89

Great experience, great price, great people!Weve brought 2 computers from George and its been great both times

St
Review №90

Not only was he in tune to the fact that i wasnt trying to spend a bunch of money, he also didnt try to upsell me either. He showed me what i asked and even gave me advice on a lower priced computer tower which i ended up buying. George is the guy to go to if you have a computer need!

Ja
Review №91

Amazing deals for solid hardware. Im glad we gave them a shot. Will be doing ALL my pc shopping here from now on!

Th
Review №92

Very helpful staff! They know their stuff and you can trust them!

Su
Review №93

Ive purchased multiple laptops over time here. At first with the amazing customer service I was given, I expected to find a last minute massive antivirus / computer wellness and checkup junk software sales pitch at check out like the big box stores when buying recent Chrome books for school and birthdays. I dont speak computer but they put a great effort into ensuring I had a good experience along with my questions being expertly answered. Another highlight was our sun who just turned 12 on Sept 15 needed a Chrome book so badly he promised he would mow the lawn and clean his room without being asked for the rest of his lifeif he could get a touch screen Chrome book. We gave him a week, it turned out to be roughly 3 days. Then today after 20 minutes in the store he told me he had a change of heart and has converted to the I5 he held in his hands. So it looks like the $300 plus pen tab will be cycled down to his 6 year old brother... after he earns this from mowing the lawn and clearing the snow. This store has machines that are in excellent condition in all i5, i7 etc generations. Something for everyone based precisley your needs. I noticed many of them have built in CAC readers so that may explain some. In the end this store is fantastic and after today I just dont see my self walking back into a big box store for any reason.

Jo
Review №94

Awesome little shop. knowledgeable and friendly staff. great place.

An
Review №95

Over the last few years we have bought a few computers from these guys. They have repaired a few things for us too. Always great service.

Ji
Review №96

Ive been going there for some while now and I love the fact they are down to earth people . and I will always go to GCB computers for any of my computer needs

Ca
Review №97

Very friendly and knowledgeable staff. If you are looking for a good and fair deal on used computer equipment, this is the place to go.

Br
Review №98

Very nice and helpful, I will definitely be returning in the future and highly reccomend !

Ch
Review №99

Good price on the computer. Customer service could be improved and added elevator music

Ru
Review №100

Fariz @GBC Computers is super quick, skilled and the best man to get your Computer working again. My second visit in 2 months, wouldnt go anywhere else... Cheers

Information
52 Photos
100 Comments
4.5 Rating
  • Address:863 W Gordon Ave, Layton, UT 84041, United States
  • Site:http://gcbcomputers.com/
  • Phone:+1 385-515-1797
Categories
  • Computer store
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Onsite services:Yes
  • Online appointments:No
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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