StarWest help me upgrade to another laptop. They installed Windows 11, moved all my settings and files. They were quick and efficient. StarWest made sure I understood all the changes this upgrade made and that I could rely on them to help with any future issues. I found their pricing more than reasonable.
These guys were awesome! Brought in the laptop thinking that it would be several hundred dollars and several weeks for repair. They had it done in less than 2 days at half the price I was expecting. Definitely coming back here next time.
Josh and his team are the very best. They went above and to fix my computer and are so knowledgeable. Highly recommended!!!
StarWest is great!! Had a computer problem and they had me up and running quickly. Fair prices and friendly staff! Ill be taking all my computers here for any kind of issue.
I cant say enough good about StarWest Computers. Josh is the best. They have helped me out on numerous occasions. I will never go with anyone else. Thank you for always being there. -- BB Creative Ink
I appreciate the timely response to my concerns regarding my computer. Very fast and professional. Thank you
We love this place. Everyone there is knowledgeable, friendly and super helpful. Theyve helped us with many things they could have charged us for, but didnt. A company I used to work for used them for all their computer tech needs, and they did an awesome job I would recommend them over and over.
After my computer wouldnt boot up, I decided to take it in to StarWest because of their great reviews and I was not disappointed! The staff was very knowledgeable and friendly. Josh kept me updated throughout the whole process of finding and resolving the issue. He was great to explain what was happening (motherboard got fried) and all the options available to me. Would recommend to anyone and would happily go there again if I need computer repairs!
Josh was fantastic, he went above and beyond to save and restore the data we were going to lose with our crashed hard drive... he was very responsive and active in making it the best experience possible. I would highly recommend starwest to everyone.
Great staff... high quality and super fast service. Highly recommended
Awesome job! I couldn’t use my laptop because of some issue, and when I brought it in to these guys they had it ready for me the next day in tip-top shape, without breaking the bank, and everything functioning as it should. Thank you so much!
Resolved my issues very quickly. Im happy with the service to my PC.
I have known the owner for years. He is a good friend. I Have always trusted him for his knowledge and work qualities. Repairs are done in a timely fashion. I would recommend him anytime.
These guys helped me out in a pinch. Had what I needed and were extremely friendly.
Quick diagnostic on custom build, affordable repair with no issues. Great personable communication
This place is absolutely amazing!! I am literally writing this from their parking lot I am so happy.The fans on my graphics card went out last week and at first I went to PC laptops who told me that there was no hope and only offered me to buy a totally new card for over $800. No thank you. Wanting a second opinion I called these guys up and they were instantly 10x more helpful on the phone and gave me an idea of what I would be looking at for timeframes and prices.I stopped by in the morning on my day off and they took my information and computer and said they would take a look at the fans, see where they could get a replacement, and call me back. Sure enough within about 2 hours I got a call back with a couple options! By some stroke of luck they had my same card in the back refurbished and they were selling it for cheaper than it would be to fix my current card! Once I called them back they had the new card installed within the hour and I had everything done all in one day!Thank you to the guys at StarWest Computers!! You guys seriously saved my butt and I will always send people to you in the future!!
They got me in immediately, had my computer up and running the next day. Cost me $200, but hey, theres no such thing as a free lunch! It runs much faster now.
Efficient, friendly, quick, and very reasonably priced - everything you could hope for in a computer repair shop. We were having a hard time getting our motherboard to communicate with a new SSD drive (even though, spec-wise, it was suppose to communicate fine). They were able to fix it, install the new SSD, and even cloned our old drive over to the new one for us. Will definitely use them for computer trouble in the future.
Replaced hard drive in about 1/2 day and it works good.
Quick service when I got my screen fixed. Gave me multiple options instead of giving me the most expensive option and they updated the windows on my laptop without being asked and without charge. Definitely going to be doing business with them again.
I went to Starwest after seeing all these amazing reviews to fix my massive, and expensive desktop. They were honest(I may have caused more issues by trying to fix it on my own with thermal paste) and worked hard to save my beast. They did everything they could and found the issues, and solved them. I could not be more thankful for their help in saving my motherboard and finding the issue with my liquid coolant system.If youre worried about your PC and the hands it will be in, you dont need to worry with this shop. My PC is very important to me, and they saved it.
My dad recommended this place, when he had to take his desktop to get repaired. I decided to give them a go when my CPU was overheating. I dropped off my PC, and within a few hours I got a call that they figured out it was the liquid cooler not working properly. They were able to get it replaced, and everything is working great again! I would recommend this place for PC repairs, and will come back for any PC issues that come up. Great place
Josh at Star West has always treated me with such courtesy and professionalism from the time I first met him 10 plus years ago and up through the present time. I was so pleased to purchase a new desktop at which he took the time to make sure all of the important accumulated information transferred over and made sure he answered all of the questions I had. I appreciate his great experienced advise which he willingly shares, helping me to feel comfortable with the decisions which I am making. When he and his capable Associates build their computers, one doesn’t have to worry about any nuisance software being on the computers to create added hassles in getting used to operating the new machines. One can rest assured that they will be hassle free and be considered a purchase of great value .
Josh was able to repair my server very quickly so our business could keep running. He was able to creatively work around a unique hardware issue to solve the problem. Works better now than when it was new. Thanks, StarWest. Glad we found you!
Very knowledgeable and have good prices
StarWest is not only extremely competent they are as friendly as they come! They fixed my Mac onsite, we will definitely be going back
I didn’t think my laptop could be repaired but they had it done in less than 24hrs and for a very reasonable cost, considering the broken piece. Very impressed!
They have great customer service and are knowledgeable. Highly recommend!
These wonderful gentlemen have been very professional and patient in working with me, who doesnt know much about computers. They are knowledgeable and efficient. Definitely consider working with StarWest Computers
My family has depended on Josh and his team of talented employees to repair and even resurrect our computers for about fifteen years. He has been patient as we call him with simple or panicked questions over the phone and always returns the computers back to us very quickly. We are so grateful for his kindness and professionalism with every service need.
Super fast and super helpful!
This company is the best. I am not tech savvy. I have worked with Josh on security issues for years. He has always been more than fair with me. Most recently I have worked with Shawn and Adam as well. All three of them are extremely knowledgeable, kind, and amazingly patient with my entry level computer ability. And they follow-up to make sure things are working. I have every confidence in them.
Josh and his team are the best in the business at building a top performing computer system that will accomplish work at the highest level of excellence. Thanks for helping with every computer need we have.
I was looking for a new laptop and they were recommended by a friend. I went in and explained what my needs were and they told me my options and explained them so I could understand and helped me make the decisions I needed to make. I highly recommend them to anyone whether they are computer geniuses or a novice.
Are used to work for Hewlett-Packard in a customer care center for printers for nearly a decade. Consequently, I know when I receive excellent customer service in computers. And I have to say these guys are #1. I highly recommend them to anybody who has personal computer needs.
Ive been working with computers for over 25 years and these guys are the best!!! They are honest and will not try to sell you something you dont need. They simply fix your computer or build you a great one that lasts a long time because they use top quality dependable components. Dont be fooled by those annoying sales pitches that claim they will fix any brand of computer for free or that they offer a lifetime warranty!!! No computer lasts forever, but StarWest Computers come pretty dang close!!! Mines been going strong for about 10 years with minor tune ups and simple upgrades (added RAM). I cant imagine going anywhere else for my computer needs!!!
SO grateful for StarWest! I took my virus-riddled laptop to them & they fixed it for about half of the time & money it would have taken at the competitors! And they didnt try to pressure me into buying anything. My friend recommended it because she had such a good experience compared to other places shed tried. I feel like I can trust these guys-- and I would recommend them to anyone with computer issues!
They were so helpful in helping me figure out my needs for a new computer! They spent a lot of time explaining things to me. I decided to get a refurbished computer from them and I’m very excited and feel good about my purchase. It sounds really nice that if I have any problems with my computer, I’ll be able to take it to them locally. Are you
I have had StarWest build me a couple of desktops which worked out great! I even had a couple other desktops built by someone else and ended up having issues, so I took it in to StarWest and they had it fixed in one day! Great service!!
THESE GUYS ARE SO AWESOME I HIGHLY RECOMMEND GOING TO THEM!!! My laptop screen was messed up and I took it in to them and they literally fixed it 3 hours super fast and super nice. Thank you so much once again!!
These guys are awesome. Theyre very honest and do good, quality service in a timely manner. My whole extended family goes here because of it. They will find the best, most reasonable way to fix your computer and tell you their honest opinions on if its worth the fix or not. My husband and I really appreciate that. Theyre always are doing extra courtesies like updating to the newest software, etc. We will always come here!
Very good to deal with, and Josh is very knowledgeable. They were fast aswell
I had been scammed and my computer was comprised. Star West took it on a moments notice and got me safely working again and returned it to me on the same day. Thank you so much.
I purchased parts for a computer through my normal online supplier, not Amazon, put the PC together with minimal issues, and then it kept freezing when loading Windows. After doing everything I could to fix the problem without success I took the PC to them. They were able to diagnose the problem. Since I didnt purchase the parts from them and they were under warranty they suggested I just leave it there and when I get the replacement part they would just put it together and make sure everything worked. They did the computer works great and for me the best part is they did it all much cheaper than I expected. Thanks yall you did a great job. Now if MSI can do as good as you I would be really happy.
They are amazing. I was extremely heading in as I just moved into the area and did not want to get screwed but these are the nicest group of people I have ever meet! I took my laptop in and they repaired it for way less than anyone else would and when I told them I was looking at upgrading they had a no hassle way of walking me through some computers and what would work for me. After placing an order and they called me the next day to let me know that they found the exact computer I wanted but with a I7 instead of I5 processed for just $50 more. I was extremely impressed with the work and research that they put into finding me the perfect product! They have earned a lifetime customer! I will never go anywhere else again!!!Thank you all for your amazing work and honesty!
Went in to buy a computer. The manager was really helpful with getting what I wanted together to be built.Update: The computer is well built and its amazing! The service was wonderful, and the owner accommodated me for my tastes in technology (providing a gaming keyboard and mouse with the machine.) They deserve the 5 star rating they have!
They always do a great job. Very knowledgeable and friendly.
Josh is so knowledgeable and patient! I’ve been here 3 times and each time has exceeded my expectations! There is nothing these guys can’t fix!
Great customer service. Quick turnaround time. I will be a repeat customer should I need my computer serviced again.
Josh is helpful, knowledgeable and honest. I bought my laptop there 3 years ago. When I have called with questions or taken it in he has always taken time to explain and does the repairs, etc. quickly. He never tries to up sell or pressure you to do more than is needed. I highly recommend the Layton location of Starwest Computers!
The best in computer knowledge, financial fairness and patience. Will do anything to help and if you are stressed, they will do their very best to take that away for you including making things happen faster than anticipated. I have to consider Josh my friend simply because of the way he treats me and my no-computer-knowledge mind. Thank you so much Josh!Very sincerely and appropriately so, Sue
A friend told me that this was the place to get a new laptop. So I called them from Logan and discussed some options. The prices were competitive and I decided to purchase a laptop from the. They even offered to drive to Brigham City to meet me because they had a technician on an on-site. I love the laptop and more importantly the service.
My computer stalled and would not load. Brought it into Starwest and discussed the issues with Sean. Within hours he had diagnosed the issues and offered a solution. He added a new solid state hard drive, restored all apps and files and added word and excel. He had my wife and I come in the next day and reviewed all files and answered all questions. Took the computer home and hooked up. Printer would not print. Called Sean and he took control of my PC remotely and downloaded and reinstalled my printer. Everything works perfectly. We were worried that hundreds of photos and thousands of songs would be lost. Sean saved everything including our sanity. Starwest provides superior service. Wish I could give them more than 5 stars. Thanks for your help, support and caring. You guys rock.
Starwest is the only computer shop I will ever patronize again. They have helped me repeatedly and every time they have been highly professional and efficient in their work. They know what theyre doing and you will not find a better computer repair shop anywhere. They have the most fair pricing of any tech shop Ive ever been to.I dont have a single critique for them, except maybe that they should advertise themselves more, because too many people are missing out on their excellent and timely service. This place is how business should be done.
I dropped my laptop and it wouldnt boot. I needed it for the weekend so I could stream some Jazz games. I thought I would have to buy a new laptop but they fixed it. I dont know how they did it but it works and I can watch the Jazz this weekend!
This is a fantastic company. The employees are absolutely wonderful and are very willing to help. They are considerate of your needs and what you want and are not pushy with selling things to you like some what other computer companies do. I recommend these guys for any computer problems that you may have!
Always friendly staff! We only bring our laptops here. Never disappointed with the service or prices.
We were very pleased with the knowledge of the the Star west team. They were very honest, helpful and fair priced for the service provided. We will recommend them to anyone we know.
First of all Josh is like having an IT nerd super hero as your best friend. He is super savvy about all things computers. He has fixed many problems my PCs have had for my business without breaking a sweat. What is nice is he never trys to sell me more than we need. He understands the need and matches the solution to that need. On top of all that he is perfectly honest! On my main desktop I thought I had fried the system and took it to him in a total panic. He quickly figured out it was just a faulty connection cable to my monitor. He charged me nothing for his time. I will never go anywhere else.
A little over a year ago I bought a Lenovo laptop for school. It has been awesome! I was going to be home for a couple days so I took it to have it updated. They were fast and have been great to work with.
I went in late on a Friday (4pm) with what turned out to be a corrupted Windows 10 install. I had a business trip to leave for on Sunday and these guys were able to get my computer back to functioning and working flawlessly without losing my files, all before they closed. I was impressed at how quickly they were able to get this taken care of and was very grateful to them for being so good at their job. I even went back the next week and got an SSD put in and now my computer runs better than new.
I have taken various laptops here for repairs. One had a broken fan -- another a broken screen -- another a broken battery, etc. I received professional service each time. StarWest tries to find the best option to make the repair in a timely and affordable manner.
This place was awesome! Really friendly staff and an overall pleasant experience. Price was right!
I brought in my computer with a hard drive failure. I was devastated thinking I had lost all the photos I had stored on this hard drive with no other back up.After several weeks I was told that they were able to retrieve my photos. I was so delighted.I’m writing this review, not because I had a positive outcome, but because I had a positive experience. The first thing they tried did not work and so they were proactive in trying several different options. My only complaint would be they didn’t stay in touch with me at first on how long it would take. After I made a call and express my concerns, They kept me updated on the status of my hard drive. I understand only one in three situations like mine have success. I’m very grateful I was one of them.
The whole staff is amazing. Joshua is a great salesman and very accommodating. Ask him anything and he has an answer. He is very helpful and very friendly. The techs are amazing as well. They do quality work and they do not take shortcuts. If you are in the market for a computer - they can even build to your needs - go here. You will NEVER regret your choice.
Josh was very professional. They were able to quickly diagnose my desktop computer. It would not show an image and didn’t sound like it was booting up. He called and explained what my problem was and gave me some options. It ended up being the mother board. They were able to get it installed in a timely manor. The final bill ended up being slightly less then he quoted me. My computer works great now! I highly recommend Starwest Computers!
Josh never disappoints! He knows everything about computers and has a remarkable talent for explaining things in easy-to-understand terms. He cares about people and makes every sale a real value. Theres no one better in the marketplace.
These guys are amazing! I took our laptop in thinking I would have to leave it there for a while. Nope. They had it figured out in less than five minutes. Not all of our computer problems were fixable in that short of time, but they get them fixed quick! We always take our computer problems to Star West. They are the best!
Staff is knowledgeable, helpful, professional, and friendly. Always ready to help with any problems and upgrades. Thank you for a wonderful experience in your Layton store.
I was having connection issues at my house. They came out and set up my router, printer, tablets etc all my electronics and now they are talking to each other and happy again! Awesome to work with!
I had a great experience with Starwest Computers. They were very knowledgeable and helpful. I felt that the price was very fair. At 11:30am I ordered 2 computers to be custom built and by 4:00pm I had them up and running in my office. I highly recommend Starwest.
Starwest has been quick, done an excellent job for us and their prices are very reasonable
Always excellent service and expertise!
Friendly staff, very knowledgeable.
My computer was taken care of as soon as I took it in. They would call and update me on the progress of where they were at with fixing my laptop. It was fixed in three days and I was back in buisness. Great customer service, reasonable prices! I will definitely be using these guys for any future computer needs.
Worked great with me and fixed my computer in an expedient matter.
Josh did a great job getting my husband set up with his first personal laptop.
Great computer repair business. They figured out what was wrong with the cooling system and fixed it for a different place. While most places try to sell you upgrades they didnt and actually convinced me not to upgrade. It looks like they build systems also.
I brought in my laptop because it was running slow. I thought that it had a virus or it was time for a new laptop. They were able to put in a faster hard drive and my laptop runs faster than the day I bought it. They replaced the hard drive the same day that I brought it in!
Very helpful staff. They also have computer parts available. I purchased a new power supply. I was in and out in less than 5 minutes. Better than waiting for Amazon or Newegg to deliver. Pricing was comparable also.
Technicians are very knowledgeable and friendly. They were very helpful and didn’t talk down to me because I’m not very computer savvy. Trustworthy and turn around time for repair was great.
My experience was the best I have ever had. Great or Superb knowledge and the best customer service I have ever had. Great people to work with. I will never go anywhere else. Prices are also great.
They have great customer service and my computer fixed in a short time. Highly recommend.
We had a laptop that need the screen replaced. The guys at Starwest did a great job and we would not hesitate to do back for any other future computer repairs.
Josh is fantastic. Walked.in yesterday with my problem, diagnosed my problems and gave me a couple options. Made my choice and had my new.computer a couple hours later. Thanks Josh.
I have had business with Star West for years. I am self-employeed and so I don’t have an IT team that I can have repair my computer, answer questions and give me the help I need. Then I found Star West and Josh Prince is amazing! He is always so fast to respond and has helped me with all my computer issues. He is friendly and has great customer service. He gives me discounts frequently. I would definitely recommend Star West for your business or personal home computers. He knows everything and if he doesn’t he will find out. Next computer I buy I’m going to have him build it for me specially for my business needs.
My computer was working fine and then I moved it to another room and it wasnt working. I called Starwest and they were able to walk me through various steps and helped me get my computer working over the phone!
I have done all my computer business with Starwest Computers in Layton for a very long time now. You will not find a more professional bunch anywhere else. I have always been treated as if I am the most important customer they have. Once youve been to Starwest, You will never go to any other computer store.
Starwest provides amazing service, and sells the best product by far! Satisfied customer for over 20 years.
I am so happy with my service from StarWest. They are reliable, quoted the replacement of my keypad, and got it done in the timeframe. Im very happy with my interaction.
I went into Josh to discuss my computer needs. He has put together a machine that does everything I need. I use my computer for embroidery work. He knew what my needs would be for this and has done an awesome job of meeting those needs
Josh and Shawn reviewed my struggling, overwhelmed computer and gave me the suggestion to update it with a SSD rather than having to buy a new computer. With their recommendation, I made the decision because the costs involved, but the results were SO much better than I could have expected. Now, I can work with large files and multiple apps simultaneously without the computer slowing down. Expert advice, quick results, and fair prices. Thanks for your help!
Josh did exactly what I asked. Nothing more and nothing less. He didnt try to provide any additional services that were not required to fix the issue. I was kept in the loop during the repair process and when I picked up my machine he took the time to thoroughly answer my questions.
Been going to the Layton location for a couple years now. Josh and his team are second to none, I highly recommend them for all of your computer needs!
Star West Computes are so good to work with. They answer any questions and are quick to fix any problems. We bought a laptop from them a year ago. We had a little problem. It’s free diagnosis if you buy the computer from them. They had it fixed within one day and we had it back. I would refer them way over to going to Best Buy or a box store where you don’t get the help you need after you buy the computer.
Joshua and his team are experts at all they do! My business at Starwest has always been handled in a very professional and timely manner. I would highly recommend their services!!
I really liked these guys. They said they could fix my lap top same-day, and they did.
Our family purchased a desktop computer from StarWest and Sean and Josh were great to work with. They set us up with exactly what we needed at a great price. The continued service is outstanding in that if there is ever an issue they are right there to help out, fix the issue and get things tuned up and running smoothly again.
Best service! They know there business....
Very professional staff, quality work.