The laptop I got from here is probably one of the worst laptops Ive ever had. It constantly crashes on me and shuts down at random times. This has happened since the day I received it. Ive lost so much unsaved work due to this before. When buying my laptop, I requested one that could play games as well as being able to do school work. My laptop cannot handle the most basic of games, even after spending all that I have on this one. I was promised a good battery life and a good computer that would easily work for all of my needs, but it crashes even more when it is unplugged. I would highly suggest buying an iMac or literally anything else. You could easily get the same quality laptop for far less money anywhere. I do understand the lifetime warranty now, because you will constantly need to bring your computer in.

Love these guys, at the Layton store! I moved to Idaho a year and a half ago and haven’t been able to have my laptop tuned up, or upgraded as frequently as I used to. This past weekend I was able to stop in at the store after I made an appointment and they had my computer in and out the same day, so that I could take it home with me when I went back to Idaho.When is PC Laptops going to open stores in Idaho? Preferably Idaho Falls or Pocatello. Even a store in Logan would be nice! Remote service offered by PC Laptops just isn’t quite the same.

I love PC Laptops they r the best I know my computers are secure and taken care of there. The staff is great I will only get a computer through pc laptops no one else. Have have and will refer anyone 💯 by far the best of the best!

Went in for parts for desktop. A teammate by the name of Andrew told me due to various sizes I should bring my desktop in to ensure proper fit of needed part. He found the correct part & added another screw to the motherboard as well. When I asked how much I owed them he said dont worry about it. Andrew went above & beyond with regards to outstanding customer service.

Excellent service for my toasted power supply. Im glad Im letting the pros fix it. And Andrew was the BOMB with getting my new killer system setup! Thanks so much guys!

Last year my wife said I should purchase my PC from PC Laptops, she was right. The staff is amazing, they were happy to see me and they offered me a drink while I waited which was less than a minute. A few days ago I took my PC in for its yearly maintenance (which was free) and they did their magic. They had the PC ready for pickup by the end of the day. Bringing the PC home I would swear that it was a new machine and it is running faster than it was when I took it in. Thank you for the amazing service, I will be back.

Went in to get some virus software. It was a good price. There was a little bit a server problem, but Kevin Johnson found a work around so I didnt have to wait or come back at a later time. Great customer service and everyone in the office was very nice. I will be going back when I need other computer help.

This place is great! Im building a custom PC at home and was unable to get it to post. Turns out the version of BIOS on the motherboard is too old for the CPU, so I brought everything in to PC Laptops to have them update the BIOS (something I couldnt do at home without an older CPU to plug into the motherboard to update it).Anyway, when I came in the place was PACKED! Thankfully, all of the employees looked calm and I was helped quickly. I dropped off my PC and expected to have it take a few hours at least.Oakley with PC Laptops called me about 45 minutes later saying he was already done! When I came back in, they said the PC booted right up without any issues (figures, I spent hours troubleshooting it at home and couldnt get it to boot). They updated the BIOS without having to use their CPU, and didnt charge me a thing for it.I will definitely be referring my friends to this place, and will always come here first if I have issues down the road.Uploading a few photos of my build as well. :)

Freaking best place ever! I have bought all my computers from these guys and they keep them going. Three for the last fifteen years!

Great place. Good service, good products. Bought a laptop for reference. Did not try to up sell. They educated and let me make the decision on the product.They are tech/computer guys, be easy on them as they are allergic to fresh air and open spaces.Bring them some funyons and a mountain dew code red and theyll love you for life

Please know what you are doing and paying for before walking in this store. Over payed for a desktop build and feel taken advantage of. Waited for 4+ months for GPU while supply was sparse but I always had the feeling that I was not being told the truth everytime I reached out when I was wanting an update on my order. As you can load up any prebuilt website and shipping times are much lower. I would not recommend this place as it’s plain overpriced and the service is ok. Dunno about the lifetime warranty thingy seems gimmicky to me.

The free 15 minute consultation seriously saved my gaming build. I had searched all over the web and found many people having similar issues, took it in, and Andrew had the problem fixed, no problem. I had spent nearly 2 days wracking my brains trying to figure it out. Thank you.

After booking an appointment to repair an ailing Alienware desktop, I was a few minutes late. The staff (Scott) took the desktop back and performed diagnostics that indicated the mother board was done. We discussed options and in just a few moments I was able to get a trade-in value for the desktop, order a brand new machine, and get out the door. I was in the store for less than an hour and 3 days later I was up and running on the new machine. I dont believe Dell could do that in less than a few weeks. All of my data got migrated and I am up and running on a newer faster machine. I was also really impressed with the interaction I witnessed with other customers while I worked out my deal. WILL go back whenever I need another computer.

Just needing to give my 5 cent opinion on PC Laptops in Layton UT. This is mostly about ANDREW.....Anybody who knows my husband and his expertise with electronics (computers) usually runs in the opposite direction when they see him approaching with obvious questions. But not Andrew...nope, he dug in his heels and was up to the challenge. Not only did he succeed in getting Mark up and running smoothly on his new PC, but got him to insist I send a raving review about his new best friend Andrew. So here it is....KUDOS TO YOU ANDREW. YOU HAVE SUCCEEDED WHERE MANY IT GUYS HAVE FAILED. You are a 5 🌟 guy! 👍👍👍

Here is the final resting spot for computer worries!Excellent and knowledgeable staff, helpful and friendly and courteous.I purchased a new computer and it works great. There were a few questions that a simple phone call resolved. I’m telling everyone that this is the place for service and product.Larry Landward

I had forgotten my network password and took my laptop in and they quickly removed the password and Im back in. Great service and much appreciated. Thank you, Ed at the Layton location!

Was looking for a pre built gaming PC to handle the tougher loads of flight simulator. Couldnt be happier with the service and the advice. Team was helpful, and ensured I had everything I needed, without being pushy.

PC Laptops is THE place to go to buy a new computer. The also provide outstanding service as well. I just bought my new computer from them about a month ago and Im kicking myself for not going to them years ago. Heres my situation. I had a computer that was about 8 years old and was starting to act up and not run as good. One day it finally just stopped working completely. Turns out the hard drive crashed. I was pretty panicked since I had a bunch of data that I had come to rely on and now I couldnt access it. I looked around at the Big Box stores and found one thing in common with all of them, they all had great deals on the older outdated stuff and Refurbished computers but the newer more current processors and equipment was expensive. I knew that PC Laptops had great products from talking to all my friends, and also knew that they were a little bit pricier than the Big Box stores, but I decided to stop in to their Layton store and check them out anyway. Man, am I ever glad I did! The price for a new top quality system was only around $200.00 more than any computer at the Big Box stores that could even come close to it as far as what components it had. But the one thing they offered that made up for the extra $200 it cost was their AMAZING lifetime parts and service warranty that comes with their computers. It was a no-brainer for me that the extra money was well worth the value, quality, and lifetime service I get with their system. I am forever a loyal, lifetime customer of theirs. Yeah, they have some quirky commercials (They actually make me laugh), but get past that and do yourself a favor and go into one of their stores the next time youre looking to get a GREAT Computer! They have EXCELLENT customer service and OUTSTANDING Technicians who will work with you to get you into a computer that fits your needs, wants, and desires. As corny as it sounds, They Really Do Love You! Oh, and probably one of the best parts of my experience was that they were able to recover and load ALL my data from my old hard drive onto my new state of the art computer FOR FREE! Thanks PC Laptops!!!!

Was told a $20 part was broken and should be swapped with a $70 one and said no, bought a new part, and my pc still doesn’t work. So either I have 2 broken parts or the employee was just lying to me.

Great company. Best products. Best knowledge around. Employees are knowledgeable and friendly. They assist me in understanding this technology stuff just a little better. I come away feeling a little smarter and more educated. I will only buy my computer equipment from them.

I will never buy a computer anywhere else. They take complete care of you here. Employee Kevin Johnson went above and beyond yesterday for my first time bringing in my desktop for an upgrade. My machine is now even better than expected. As someone who loathes buying a new computer, I appreciate that theyve taken the pain our of the process. I know Ill have a reliable machine from here on out with their help, and that makes all the difference.

Best service I have received by far. Very helpful and knowledgeable staff. Big shout out to Kevin Johnson thanks a ton.

Went to PC Laptops in Layton two years ago when my computer had bee hacked. They helped me by going through both my desktop and laptop and cleaning them up. In the end I ended up buying another desktop all in one from them. They have been awesome at taking care of our needs. Very efficient and friendly. Always help us with any concerns or questions. Awesome service.

Bought a new PC last week. Simple process. Walked in said what I wanted it to be able to do, walked out got my new pc 2 days later with a great warranty.

Took them all of thirty seconds to find the power cord I needed, thanks Andrew!

I came into the store wanting to buy a nice new prebuilt gaming rig, the people were kind, I was even willing to sell my gaming laptop to them and use that money to buy my rig. It was a 1660 Ti with i5-10600k. He told me that once he took into account the price of the laptop ($600) it would be around $2700 ($3300 without selling laptop). Ridiculous. I later got home and could make a computer with the same parts bought online for a total of $900. Customer service was great, but charging $1800 for building a computer has gone too far. Would not recommend.

Helpful, Friendly, and knowledgeable staff. Products are a little more pricey than online but they do offer you a great and easy to access line of support. If you haven’t the skill or inclination to do-it-yourself computer support then these guys have you covered.

My wife and I have nothing but great things to say about our experience with this store! Andrew went above and beyond the call to satisfy our buying a laptop here, I wish I could talk about the details with everyone, but just take my word for it... we are very happy and will be doing business with them for many years to come. Best customer service weve had from any business in a long time!!Big thanks goes out to Andrew and Bryce at PC Laptops Layton store.

After a windows update, my computer developed significant problems, I did everything I could think of and then spent two hours with Microsoft support and they finally said the graphics card was bad and I needed to buy a new one.Having seen PC Laptops ads on TV I decided to take a chance and get it checked out before I paid for a new graphics card.When I entered I was greeted by a very friendly Andrew, he listened to my problems, took the computer to a bench and in less than five minutes had it fixed. When i went to pay the diagnosis fee he refused saying it had been easy and he could not see charging me. He then answered some questions I had about my computer.My first visit rates five stars for the following reasons:I was treated by an individual who was friendly, professional and knowledgeable,I was made to feel that Andrew had all of the time in the world to address my concerns and that I was important.After negative experiences with other large and small vendors in the area over the last few years, PC Laptops has earned a new customer for future computer needs.

EDIT: 1/19/2021 Wow. just wow. Im updating my review to one star because I just dropped off my desktop with Kevin at the Layton office. He has a major attitude today. Hopefully no one has to deal with him today. STAY AWAY!I bought two gaming desktops and an office laptop from the Layton PC Laptops. I couldnt be more happy with the quality of their products and services. They provided the best customer service and even offered us drinks and snacks during our visit. Then they helped carry the computers out to my car when we left. Amazing!

I was referred to PC Laptops by a neighbor who is a computer genius. We purchased our first computer from them a couple years ago and have very impressed with there service and knowledge for our needs. We had some issues with the monitors, but they replaced them no questions asked. So we returned last week and purchased our 2nd computer. We will be back for our 3rd one when we need it. The guarantee is legitimate they stand behind all they do. I am also impressed with the reminders to have us bring the computers in for a check up. Thanks PC Laptops for having integrity.

Im the Owner of Suzys Senior Companionship Services. I had horrible problems with my computer. I took it to PC Lap Tops and the services was amazing. Over the past two years I have bought two computers for my company and have used there in house phone service for problem I have had. Customer Service I thought was a lost art. But this company has nailed it to the tee and would recommended them to anyone looking for a new computer or having problems with their computers.

Andrew answered the phone when I called, met me at the door, and provided me with the power cord for my laptop that I needed. Top notch service!

Id heard about PC Laptop on the local Radio since I moved to Utah from California in 2007; had some bad experiences with computers I purchased from the local Box Stores and online. When my 4 year old PC finally broke down, I decided to try PC Laptop. I purchased my first brand new PC Laptop personal computer in April 2020, and so far I havent had a problem. Most importantly, their Online virtual service is second to none. Their support Virtual online staff are very professional and are there to answer any question you have about your computer. I have great peace of mind knowing that my computer will remain free from viruses, etc. from the many tools they install in your new computer. In addition, I recommend paying approximately $10 per month, or less for that Online Support Staff, its worth it. My next new computer from PC Laptop will be an upgrade from the current one. Most importantly, PC Laptop is a local Utah company that provides employment for the locals and keep our local economy thriving, and the envy of the other 49 States. POSU TUĚ

Great shop. Built my own pc and had a problem. Andrew was able to figure it out in a couple minutes and did not even charge me.

The staff here are great. It was Brian that helped me with my iPhone that was not charging. Went to Zagg store first with no luck and what a difference there was in then trying PC Laptops. Great service guys. Thanks again.

$4,400 Gaming Desktop requires maintenance on liquid cooling system for second time in five years. They no longer honor the lifetime warranty and are demanding several hundred dollars for parts and labor. Shameful.

They will 100% solve all your issues for the best pricing. Excellent staff

Excellent customer service as my first time going there for a problem with my laptop which they fixed. Also they cleaned my laptop screen and keyborad (It has nothing to do with the main problem of course ) but it is a small detail which makes you feel good.

Very helpful folks!

After hearing the PC Laptop We love you! slogan for twenty years, I decided to give them a try when I needed to replace my wifes dilapidated laptop. The Layton store was closest to my home. My wife and I walked in, and we were immediately greeted. Baron took the time to ask us questions about our computer usage so he could recommend the best model. I originally came in with a particular model in mind from my research, but after listening to us, Baron recommended a less expensive model. I was impressed that he was not trying to up-sell us. He was thorough in his explanations of the benefits of PC Laptop ownership. Very professional and personable at the same time. When I called back the next day with questions, he remembered me. Our computer arrived at the store two days ahead of schedule. It has been the easiest and cleanest set up of a new computer I have ever owned. We have had it only a week, but so far, I love it! The test of time will prove out whether the PC Laptop promise of customer satisfaction is totally legit. But I like their chances.

Scott Huston was extremely helpful and patient with all the questions I had with my new laptop. He was very knowledgeable and friendly! I’ll definitely be recommending to my friends in the future! 😊

Andrew at the Layton store hooked me up with a new laptop. I freaking love it! He explained to me the difference between Retail and Commercial components and it totally made sense to me. Payed more for my new gear, but hopefully I wont be buying a new one every two years like I have in the past.

Andrew was very friendly and helpful.

I’ve been a PC Laptops customer for over 10 years. They always treat me like I’m the most important customer they have. Their service is the best and they truly stand behind their products.

I couldn’t get my computer to boot for the life of me. I even tried to call the manufacturer that I bought my computer from and they said there was nothing they could do. I took my computer into PC laptop and within 10 minutes they had my computer working again! Back to gaming it is for me. Thanks guys

PC Laptops in Layton was GREAT to work with! They helped us with our old computer then we traded in for a fantastic new computer. They transferred all our files and took time with us to learn the new one. Highly Recommend!

Everyone is helpful at PC laptops, but Andrew Wray is exceptionally customer service oriented. I would give him 10 stars. The first time I came in, he did everything possible to help to expedite the process so I could get a computer, and have it do what I needed. Ive been is several times since, and when he has been there, he has remembered my name and greets everyone as though they are valued customers. He has exceptional people skills, and excellent knowledge. I believe he will bring and keep many customers for you.

Andrew and the rest of the staff have great Customer skills, they dont try to strong arm you into a sale and take into consideration what type of PC is best for each customer.

Estuardo was absolutely fantastic to work with. very friendly on the phone setting up my appoint and didnt give up on getting my old computer to work in order to retrieve files.Thank you so much guys!!!

Got my PC and I love it. These guys are all awesome. To Bryce and all the rest of the team, thanks for a job well done!

I had a great experience at this place. Both staff members were very kind and knowledgeable. Oakley N. really came through and solved my difficult problem using something most people wouldnt have or even consider, especially somewhere like Best Buy. 10/10 experience here, would give another star if I could. Thanks again guys.

I needed a laptop for work and I bought one from pc laptops since I heard great things about their customer service. No lie. I had a lot of problems with my laptop but they were always happy to try and fix it. Eventually they just replaced the whole computer and everything is working phenomenally. I would have given two stars because of the frustration but I get that sometimes components have issues. I raised it by two stars because if the amazing customer service. They never stopped trying until I was happy.

Came in a few days ago and had a really good experience. This guy named Scott helped me out and answered a few questions I had about getting my wife a new laptop. Definitely recommend these guys, they can help with a lot of stuff

Very good service. Estaurdo was incredibly knowledgeable and helpful in trying to expand my ram for my laptops. Will be a returning customer for sure.

PC Laptop are awesome . When I had some problems they were quickto clean up the laptop. If I think I have a problem I can bring the laptop into them and they are eager to help. I would recommend PC Laptop to anyone.

After seeing their ads for several years, I finally bought a new computer from PC Laptops. I couldnt be happier! The staff at the Layton store treated me fantastic and built a computer for me with everything that I need. Ill never go anywhere else!

Im both a PC and Mac user. PC Laptops is a phenomenal service, going well above the mark to be helpful, honest and reliable. I use both operating systems at home for pleasure and work. They understand the challenges I have had to deal with and responded in a way that does not speak geek but knows geek to the nth degree. My personal kudos to Bryce in Layton. Hes my go-to tech guy...I trust him completely.

My first time coming to this store was a good experience. This guy, Scott, was really friendly and answered my questions. Definitely will come here again in the future.

The employees know what they are doing and saying about building your own personal, powerful laptop. I highly recommend PC Laptops and look forward to using my new laptop the next 10 or more years.

Andrew hooked me up with a cable issue I had, highly recommend working with the layton store for an custom gaming PC issues!

Andrew Wray was awesome and deserves a raise i was needing a cpu fan and he was able to get it for me even tho he didnt think they had one at the time!

Great service and super kind! They worked super quick and cheap!

I took my computer and two different monitors that werent connecting and running. I talked with Oakley Noble and he took them right back to a testing part of the store and started to test the machine and monitors. He got one of the monitors working and Im so happy about that! The other monitor Im sending back to the company because it isnt compatible with the computer. It is an old computer and not compatible for gaming monitors. Didnt know that! I am so pleased with Oakley and his service. Oakley solved the problem I was having. When my computer dies, I will probably go to PC laptops to get a new one.

I came in to PC Laptops in tears trying to recover photos from an old laptop for a funeral. Bryce helped me on the phone when I called and was so nice. When I got there, Oakley helped me and explained everything he was doing. I am so thankful they could recover such important memories and they did it with so much kindness and compassion. I would HIGHLY recommend them for any laptop needs and I will definitely come here again!!

The Layton store was amazing! Very friendly and helpful. Great experience!

This place was very helpful! I came in with a PC dilemma. The were knowledge and offered me multiple different options to address my PC problem. I left with a solution and feeling like they were on my side. Thanks guys.

I cant sing the praises of this place enough! Kevin is a lifesaver and the customer service/value is unmatched!

Great service and support, thanks Bryce. Open pretty decent hours too!:

I went into PC LapTops on back Friday after I had emailed questions night before. I met with Andrew and he helped me choose a LapTop that I needed. Andrew was very Professional and much Knowledge about Computers.I have had my LapTop now for 11 days and very impressed on the speed of it. I love the fact that I can come in or call about any question about my LapTop. I will definitely tell friends about this great LapTop. My oldest daughter has a great DeskTop she got at PC LapTops.

Oakley is awesome. I had a constant lag in all applications and couldnt do anything. I built the computer myself and had switched out parts in the past.I tried everything to fix my issue and couldnt. Oakley had my PC for 4 days trying to fix the issue. Turns out, I just had too many drivers installed with my previous and current PC parts. He fixed it and now the PC runs great! He only charged $50, and it was worth saving the headache. Thanks Oakley and PC laptops!

My Mother and Brother both are huge fans of PC Laptops and they suggested I go there to buy a laptop. I was helped by Baron and Oakley was a ton of help also. Baron was great at finding what fit my needs and placed my order one day later I was back to pick up the laptop. The whole group at the Layton PC Laptops were fun and helpful made me feel welcome and important. Thanks

These guys have been great to me, and helped me when I dont understand althings. thanks

Seth was amazing! Couldnt get my laptop to turn on and within minutes, he found the problem and had my laptop back up and running!! I will definitely come back for any of my computer needs!!

The staff at the Layton store were great. They went above and beyond to make sure we understood everything and made sure we were completely satisfied and answered any questions we had. They actually acted like they were appreciative for us coming to them for business. You guys are the epitome of what customer service should be.

I was helped by Bryce Lindley and was so impressed with the time and attention he gave to my issue. He was very knowledgeable about the technology. I will definitely be coming back- can’t recommend them enough!

These guys are really the best. They’re insanely helpful with anything you can throw at them whether it be purchasing a new computer, getting parts for a different one, getting hardware or software help. There’s always someone that knows exactly what you need and how to help and I couldn’t recommend them more!

I went to the PC Laptops in Layton to ask for some help factory resetting a laptop. Oakley helped me and was so amazing!!! I was in and out quick and completely satisfied with his level of knowledge and customer service skills! I will definitely take my computers to them for all my needs (:

Great company and customer service support wen you buy there laptop or desk top, I took myOld laptop to see if they can fix it, and they wiped out all of my files including the windows program, pics, music, all of it.Talked to logan after placing a bad review, he took care of the problem and fixed my loptop, thank you.

We had a great experience here. The salesman that helped us took the time to talk to my son and find out what he uses the computer for & then built our computer to those needs. He didn’t try and over sell us on things we didn’t need. I really appreciated that! I highly recommend PC laptops for their no pressure environment.

I went to PC Laptops to purchase a replacement for my old 17 inch HP laptop whose motherboard finally gave up the ghost. Replacing the motherboard was almost impossible because of the age and availability of new HP boards. I was not interested in Windows per se, but wanted something powerful enough to run as as web server, and I needed portability. I decided on a 15 inch laptop that was a new model for PC Laptops that was running an AMD processor. Sadly, the new AMD configured machine would not let me install my software after an extraordinary attempt by the staff at PC Laptops in Layton. Even though I didnt end up with the laptop, I learned a lot about hardware configuration from the staff there and would recommend PC Laptops to anyone wanting a quality product with great support behind it.

I brought my laptop in for some software issues. Oakley Noble worked on it. They were not trivial issues, but Oakley was very helpful in getting things straightening out to get things back to normal. A very fine experience.

I am very happy with my purchase, its been almost a year of trouble free performance.Thanks

Bryan fixed my laptop, no charge, and I am so happy. I can email and work again. Thanks for the care they showed concerning covid.

I wanted so much to believe that the customer service would be as good as was touted and as Id heard. I sure wanted and needed a new good computer with all of my programs/information moved over for me! PC Laptops (Layton) were amazing and helpful and I love my new computer and so easy to set up when we got home. THANKS so much PC Laptops!

Reluctantly upgraded to Windows 10 once supportability for Windows 7 expired. However, sometime during the transition to Win 10 some data got corrupted and locked me out of my system. Visited PC Laptops on Hill Field Road and was helped by Oakley, who bypassed the softwares security feature to allow me to re-set my password, PIN, and biometrics - saved me a lot of $$! Oakley also recommended a few minor upgrades for my older system that would significantly speed up my bootup time and increase storage capacity. Although he did take the time to explain the benefits of PC Laptops over online & big box computers, I never felt pressured to buy a new system or purchase unnecessary hardware/software just to make a sale. I really appreciate Oakleys assistance with my password problem and will definitely take advantage of the upgrades he recommended. Great service!

They told me it was going to cost me $300 to fix my computer without counting labor (replacing the mechanical drive with an SSD) and I had it done for $60 and my computer works great. They’re great for seeing what’s wrong with the computer but beware of their pricing.

Baron was awesome and showed such great professionalism and kindness with my husband! He helped streamline the process for fixing my husband’s computer and remained transparent throughout the entire process. You can tell he genuinely cares for his customers! You’ll definitely receive a 10/10 in terms of great customer service in this place.

DO NOT SHOP HERE!!! This place pretty much exists to sell overpriced builds (that are much less powerful than they should be for their price point) to people who dont know much about computers. Theyve tried to prey upon my elderly parents far too many times for my liking. All they wanted was a computer to go online to play facebook games and solitaire, and they strong armed them into a $2500 computer. When they took in that far overpriced computer to be serviced, they tried to strong arm them into buying a new $2k computer. NEVER SHOP HERE! I promise, you can find much better deals going to newegg.com or even walmart. Dont get ripped off or strong armed into far more computer than you need!

My wife and I went into PC Laptops with a special need we had. They helped us so much it was just an incredible experience. Everyone there friendly, helpful, and knowledgeable. I am very grateful for the help and kindness you extended my wife and I. Thank you guys. We will be back.

These guys are extremely professional. They were understanding of what I was looking for and were able to quickly diagnose what was wrong with my PC. Alex recommended a variety of parts based on what my budget could be and even found me a more optimal solution based on what parts I had than what I could have found on my own. I peppered them with questions about my own PC and in response they demonstrated high levels of patience with my lack of knowledge.Overall fantastic experience from walking in, finding a solution (optimal replacement part), customer service, and walking out the door with my PC.

PC Laptops is great! Andrew helped me with the problems I had and was able get get my equipment back in working condition quickly. They also transferred the data on a failing computer for me to a new one. All done very quickly and I was back operating in no time. I have used them in the past and will use them again. I also tell me friends about their help.

PC Laptops located at the corner of Hill Field Road and Hwy 193 at the south entrance of HAFB are great to work with and to purchase excellent computers and components. They are very professional and helpful. The computers that they build for you are very dependable and they have a lifetime warranty on the computers they build as long as you make no alterations that would void the warranty. I have purchased 3 computers from them and they recommend that you bring them in for a yearly checkup and necessary service at no cost to you. I am thankful that I found them for my computer needs and I would recommend them to any and everyone for the best service, support and product in computer equipment.

Having seen PCLaptops TV advertisements with Dan for years I decided to make a visit when it was time for a new computer. Andrew at the Layton location was super helpful (even during covid-19, following all recommended health strategies) and professional. He made suggestions of how I could get the computer I need and stay within my budget. The shop provided the computer on schedule and with some extras. Be sure to ask them how to best care for the PC to keep it in best condition with its lifetime warranty!

I have taken a couple of external hard drives to have them checked, at no charge.They have been able to assess them quickly while I waited. Even though they couldnt fix them, they offered suggestions on whether or not data could be recovered and how to go about it.The staff was knowledgeable & very friendly. My kids enjoyed candy while we waited.I will definitely be going back to them. purchases or repairs I need.

The store is amazing and I will use them and tell everyone I know about them!!! Oakley really knew his stuff and showed me exactly what was wrong with my laptop was kind and patient with my questions. Called me when the estimate was off by like $3 I felt in control the whole time and my computer was ready before the estimated time. I also was offered a beverage of my choice every time I came in. Seriously will use them for all my computer needs.

PC Laptops is more than 5 star worthy. I came in with an old, dying computer. They told me they could fix it but it would be just a short amount of time until it was needing more (and expensive). I was impressed with the fact that they explained what a new computer would cost and the benefits of buying there, then they left it to me. No pressure, no cajoling. LOVE my new computer and its lifetime warranty!

Great customer service. Jessica, Bryce and Oakley all are extremely helpful. Very knowledge regarding computers. I will definitely return in the future. Thank You PC laptop

Came into PC Laptops for help finding a specific computer part. Alex C. was super friendly & helpful, ensuring he understood exactly what I needed before getting the part. I will definitely come back in the future for any computer issues I have or when I need technical help. Great experience!

This is a 2-part review – 1st…I love my laptop…had it 2 years now…runs like new. Annually they provide free “tune-up” (which is really useful). I had a very nice tech (Oakley Noble?) take my laptop and make sure it was “tuned up” by the time I got off work later that afternoon (perfect customer service). BTW it seems to run faster, not sure if it does, but… so for this review it will give high stars. A separate review is forthcoming.